PayTM Mobile Solutions Complaints & Reviews

I ordered a power bank on 17 of oct and still i don't get it... When i track my order it shows that address is short and customer is not picking the phn... Wtf this is, i haven't received any call from paytm and i provided my full adress, then why the delivery boy didnt find it... Frustated with paytm, i am facing this problem second time, very bad service... Even their logistic partner jv express is not good...

On 21 oct. 2016 i had ordered one tshirt and today i have received defective one item. such as poor and pathetic service by paytm. i was purchased for special purpose and paytm sent me defective tshirt. There is hole on tshirt.it is a gift for my brother on his birthday. And i have give him it on 28 oct. Now what i do.i trusted on paytm but seriously i am totaly disappointed by paytm. its my humble request by consumer complaint that plz take a legal action against paytm service..i want either fresh tshirt before 28 oct. Or compansation twise price of actual product.

I ordered VIVO V3 MAX mobile from Paytm on 14-10-16 with order#[protected] . After receiving it on 17-10-16 we found that the seal was broken and it is clearly mentioned on the box "DO NOT ACCEPT IF THE SEAL IS BROKEN". Finding this issue i am writing mails to PAYTM along with photographs of the product but got no solution. On the contary Paytm has also blocked my mobile number so that i cannot call them regarding my complaint. It is also surprising that the seller at the time of ordering and the seller on the bill is different. I am proceeding with legal case as i have not opened the box till date. I have got a mail from Paytm to go to service centre. Why should i go to service centre when the seal is broken. They have there replacement policy then why a company like Paytm is doing this.

I am writing so that i want replacement or return of my mobile.

Thanks
Nishant Goel

Hii,

My father debit card has been used by someone for online transfer and payemnts on 24.10.2016 at 13.22.22hrs:
Pur/paytm mobile solutions/noida/paytm seq no 439599

And next one used ar pur/payu-www.oxigenwallet./seq no 306332 at 13.29.13 hrs

And another trasaction at 13.10.35hrs pur/one97 communication lt/noida/one97

All transactions done same day within 5-10min time.

My contact : afzal

I have ordered a pendrive from paytm which shows delivered to me on 30th september although i have not received it on my own neither has anyone at my end. After writing a lot of complains, i have not got any answer for my problem from paytm, they claim to have delivered it although could not provide me any proof of person receiving it. The money has been deducted from my account and i was not even called before delivering my item. Secondly, the proof they provided for delivery is ambiguous as signature is not my own, although it matches signature of someone with a very vague address (Written belo my name). I have a whole thread of mails which show they have not really helped me with the issue.

"I tried adding money (Rs. 3805/-) to this Paytm wallet from Payzapp account. Money from Payzapp was debited successfully. It initially showed 3805/- in the Paytm wallet. Later, the wallet said I have 0.00 in it. Also, I received a message stating that "We have refunded Rs. 3805 to your HDFC bank for your Order ID [protected] on paytm." I want to know the status of this money and where exactly it is. I have a proof from the Payzapp team that the transaction was successful from their end (screenshot attached).

Please help me to get this sorted out at the earliest.

P.S- I tried reaching the customer support number to discuss this with somebody. But, I end up with an IVR all the time."

I submitted this ticket on Saturday around 4:30 PM. The only response I had was a ticket ID[protected].

The team shows no interest to respond to a customer's complaint.

I attached the following screenshots along with the email. No effect. I don't know what else this company needs regarding my transaction.

When ever I try calling the support line. There is one stupid IVR system which is designed to answer usual questions. Not all customers face the same issue. Please work on this for god's sake.

When I checked Payzapp team regarding the Initiation of refund. No refund request has reached their end so far.

I was paying my cesc electricity bill rs. 840/- dated on 22/10/2016, time - around 6:18 pm against customer id [protected] through united bank of india debit card. paytm transaction order no. [protected]. initially it show transactions failed. few minutes later i got message from bank cut off from my account total rs. 840/-. so please arrange the above said amount return to my account and take strong action against it.

I was paying my tata power DDL bill using my UCO debit. first I entered 500 rs to add in my wallet but the transaction got failed then I tried other option for paying electric bill without adding money in wallet by clicking on pay electric bill and entered c.a no. and amount and played the bill but after wards I tried my old transaction that got failed and now It succeeded and I got 500 in my wallet but next day when went to the bank. I saw three withdrawals 500 440 of my electric bill and 500 more but I got only 500 in my paytm wallet. please reply fast. where are my 500 gone. plz tell what should I do.

This is disappointing to see my balance from around 5000 to zero in fraction of seconds, using this app since long time without any hassle.

I cannot even connect to anyone on phone.

Dear Sir
On 23/10/2016, One unknown person used my Debit card no. on line
transaction.
The transaction towards PayTm Mobile Solution recd by State bank are as follows

Date Time Payment to
Amount
23/10/2016 PayTm Mobile Solution Rs.1600/- (Transaction ID POS[protected]
13/10/2016 PayTm Mobile Solution Rs.1500/- (Transaction ID POS[protected]

Request you to dishonor the Payment.

With Best Regards
Amaresh Chandra
[protected]

I have used Paytm website for electric bill payment .
Bill payment show success on Paytm site but it did not reflect on mahadiscom site .
Bill was paid on Oct 9 and it is Oct 22 .
Also i am not able to reach its customer care executive .

below is the order and the ticket raised on Paytm .
Order Number: [protected]
Ticket Number : 08435662

thanks,
Satyendra Verma
[protected]

I ordered hero electric optima dx li-ion – blue for rs 15, 000 using my hdfc credit card.
The issue concerning with this matter is that, the information provided by the seller was misleading and vague which led me to assume that the product price was rs 15, 000. But in actual later, after purchasing the product only i realized that rs 15, 000 was the booking amount and not the actual product’s price.
Although after this realization i wanted to cancel the order immediately and receive full refund.

I have bought a @Lloyd 40 inch #LED TV Model #L40UJR from #PAYTM and was shipped from retailer : JAI BROTHERS (#JBRETAIL) 2209, CHERITAL, DAMOHNAKA JABALPUR Jabalpur, #Madhya Pradesh – 482002
My #complaint is that the wall mount stand was missing in the box and when I notified it to #PAYTM they refer me to their page on the website about installation process stating that I have to purchase it seperately. I have confirmed with the manufacturer @lloyd and they state that the wall mount stand is a standard accessory provided with the #LEDTV.
So either @paytm or Jbretail have #stolen it and are not providing the correct resolution for this.
This is a complete #fraud #appalling service from #Paytm. #review #lloyd #fraud

My bill order no. [protected]

Paytm should direct idea cellular to reverse a recharge of idea prepaid wrongfully done for the number [protected] instead of [protected] amounting 225₹.
Normally if a recharge happen but for a wrong subscriber, the cellular company reverses it, but for online merchandise agency, they require a conditional directive.
I request Paytm online giant to direct idea cellular to reverse 225₹ to my Paytm wallet

I tired to recharge for my mobile for 100 rupees my wallet balance was 7 rupees, they deducted my balance and took 93 from my bank account but the transaction failed so they returned 100 to my paytm wallet. I tried to refund that 93 to my bank account but the amount was not refunded till pls sort out this issue asap and this makes me to think about shifting to other online payment websites

PAYTM CADBURY FRAUD
MY 2 ORDERS-
1.ACCOUNT [protected]@YAHOO.COM
Order No [protected]-4 PACKETS CADBURY
PLACED ON Oct 13 2016 - STILLUNDELIVERED, NO TRACKING DETAIL, NO REPLY TO COMPLAINT
2.ACCOUNT [protected]@GMAIL.COM
ORDER NO-[protected]-5 packets cadbury
placed on Oct 12 2016-STILLUNDELIVERED, NO TRACKING DETAIL, NO REPLY TO COMPLAINT
i want to cancel the 2 orders, and want my money back.friends stay away from PAYTM FRAUD-THEY ARE CHEATERS

Sir mene[protected] ko bil pay kiya tha.. But, vo abhi tak confirm nahi huwa he.. Aur mere account se payment bhi taransfer ho chuka he... Sir i confuse... Sir i help u... Bill payment for jaipur vidyut vitran nigam[protected]
Waiting for operator confirmation

Rs 9, 373

[protected]
20 oct '16 3:49 pm

Rs 9, 373

Hi,
I had done a recharge for Vodafone UP west circle as can been seen from screenshot. As per paytm the recharge was for 1gb 3g internet with amount of 248Rs.
As I had faced issues earlier too with the paytm recharges I was vigilant to see if I have selected the correct operator Circle.
However this time too Paytm provide me with incorrect recharge benefits- screenshots attached.
On pointing them about the incorrect benefits instead of accepting and rectifying there mistake they are asking me to chase the operator for their mistake.
What's the point o[censored]sing paytm if they are not liable for the incorrect benefits provided to consumer where the consumer has trusted their platform and done a transaction.
Please help.

I had recharged for RS 98 for my Airtel number [protected] of order id #[protected] today from paytm account at around 7.30 pm on 21/10/16... Cash has gone from my account but still now i didn't got my recharge. Please return me that cash back