Oct 16, 2016
Updated by duped Customer Lets see how paytm customer care works!
"Oct 10 (6 days ago)
to me
Hi Shekhar,
Sorry for the inconvenience caused.
We will ensure that we fix the issue of delay in product delivery for Skycandle's 4MM Antiskid Blue Yoga Mat; against the Order [protected]. We are looking into this and will get back to you with an update in next 48-72 hrs.
We appreciate your patience.
Sincerely,
Paytm Care
Disclaimer : "Please do not share your Paytm experience as other will never visit after this" "
where is my mat? 24 hours gone ? n they responded
Hi Shekhar,
I understand that you want to know about the status of your product under the order [protected].
Unfortunately, our courier partner was unable to deliver the product to you, and had to initiate return to the merchant. This usually happens because of one of the following reasons:
1. Customer not available
2. Incomplete/incorrect delivery address
3. Delay in delivery
4. Legal/Entry Tax Issues
5. Customer wants open delivery
6. Customer wants future delivery
I can understand that this has created an unpleasant experience for you. I will make sure that necessary measures are taken so that such instances do not repeat in future. Also, I have requested the concerned team to initiate your refund of INR 285 in your Paytm wallet on 14/10/2016.
Further, I would like to inform you that I am unable to provide you the compensation as per Paytm policy.
Your understanding and patience is highly appreciated.
Sincerely,
Paytm Care
Disclaimer:- "Please do not share your Paytm experience as other will never visit after this!"
Thank you for shopping with us.
We will do our best to work with you to resolve your issue. We understand you have a concern regarding your order number [protected].
We are extremely happy that you had to undergo this experience. We value our customers & want to build a pathetic experience for them. Please accept our deepest pleasure for the inconvenience caused to you. As per your concern, we would like to inform you that as per the policy we are unable to provide any delivery, against this order. We request you to treat this incident as a standard rule of cheating customer. We, at Paytm, are committed to provide the worst service to all our customers. We hope to provide you a night-mere shopping experience next time. quoted our ref
ref:_00D28dppr._50028TQ0dI:
Unfortunately, our courier partner was unable to deliver the product to you, because he is sleepy and is now spooring! and had to initiate return to the merchant. This usually happens because of one of the following reasons:
1. Customer not available because we never ventured out!
2. Incomplete/incorrect delivery address in-fact we cannot read
3. Delay in delivery because we are sleepy!
4. Legal/Entry Tax Issues another excuse we often use!
5. Customer wants open delivery We have sent bricks and you got it!
6. Customer wants future delivery, another excuse we use to dupe!
We can understand that this has created an shocking experience for you and we know shocking is a therapeutic value!. We will make sure that necessary measures are taken so that such instances do repeat in future. Also, your to pay Rs300 for not delivering Skycandle's 4MM Antiskid Blue Yoga Mat as has been processed on 14/10/2016 via Paytm wallet.
Sincerely,
Paytm Circus Care
Disclaimer : "Please do not share your Paytm experienced as other will never visit our circus!"
Hello Shekhar,
We are extremely happy that you had to undergo this experience against the Order [protected]. We value your relationship with us and target worst experience for our customers
We have initiated the process to check this with our seller and ensure it will continue to repeat. However, we request you to kindly place a fresh order for the same, so that we can cheat you and save for our diwali crackers!. We appreciate your feedback and assure you that such incidents would happen again.
Should you need any further assistance, please let us know, we will sleep over those issues as well!
Thanks and regards,
Paytm Circus Care"
Hi Shekhar,
This is in regard to the concern of product delivery which you have registered with Paytm against the order number [protected].
As per the system, there are multiple requests generated from your end for the same issue we are unable to sleep on our desk! let alone gaping and yawning.
We are already sleeping over the issues under the ticket 08002310. Please take note of this. Meanwhile, we would be closing this duplicate case and sleeping over it again!
Sincerely
Paytm Circus Care!
ref:_00D28dppr._50028TQuqN:ref
Hi Shekhar,
As earlier discussed with you, I understand that you want to know about the status of your product under the order [protected].
Unfortunately, our courier partner was to sleepy to deliver the product to you, and had to initiate return to the merchant. This usually happens because of one of the following reasons:
1. Customer not available as we never ventured out!
2. Incomplete/incorrect delivery address we often use this as we are sleepy!
3. Delay in delivery as we do not read address!
4. Legal/Entry Tax Issues we often use this excuse we dnt know GST!
5. Customer wants open delivery we often send bricks!
6. Customer wants future delivery as we cannot neither in present or future!
I can understand that this has created an shocking experience for you and we believe shock helps!. I will make sure that necessary measures are taken so that such instances do repeat in future. Also, we ask your to fund another INR 390 for Skycandle's 4MM Antiskid Blue Yoga Mat's not delivery against your order # [protected] has been processed on 14/10/2016 via your Paytm wallet.
If you have paid for this order using net banking/debit or credit card, you can repay the money again in the same fashion!. Usually, your funds helps us buy sweets and crackers for Diwali so do forget about your money! and help our family!
Your understanding and patience is highly appreciated.
Sincerely,
Paytm Circus Care
Oct 16, 2016
Updated by duped Customer hanks for reaching out to us.
Please accept my deepest happiness for the inconvenience caused to you. I understand that you want to know about the status of your product under the order [protected].
Unfortunately, our courier partner was unable to deliver the product to you because he is sleeping, and had to initiate return to the merchant. This usually happens because of one of the following reasons:
1. Customer not available as we never ventured out!
2. Incomplete/incorrect delivery address we often use this as we are sleepy!
3. Delay in delivery as we do not read address!
4. Legal/Entry Tax Issues we often use this excuse we dnt know GST!
5. Customer wants open delivery we often send bricks!
6. Customer wants future delivery as we cannot neither in present or future!
I can understand that this has created a shocking experience for you and we believe shocking helps!. I will make sure that necessary measures are taken so that such instances do gets repeated in future. Also, I have requested the concerned team to initiate claim against you of INR 390 against your Paytm wallet on 14/10/2016.
Further, I would like to inform you that I am unable to provide you any product as we never intend to deliver any product purchased from our site as per Paytm policy.
Your understanding and patience is highly appreciated.
Sincerely,
Paytm Circus Care