PayTM Mobile Solutions Complaints & Reviews

Sir, i have paid an amount of 2440.88 in brand factory pune by paytm cash. After 2 min, it got failed. but i did not get the refund. I have tried calling you and i faced the worst customer care service of paytm. I am attaching the passbook pic so please refund my amount as soon as possible. Call me if possible([protected]).
I ve also raised a ticket[protected].
Please refund my amount.

My transction id is [protected], [protected]these id are fraud not done by me debited from my account no[protected] please stop these transaction name bhupendra kumar varshney
contact no [protected] please contact me
my transaction date showed to me in my bank account is 17/10/2016 and my transaction amount for subsequent transaction id are 1957, 5000
please help me to stop this transaction this is fraud and let me know if you need more details

Today afternoon i received a call from an unknown no and the guy who spoke told he is calling from the bank and verified the bank details with me, with in few minutes i started getting messages on my mobile of my card being used elsewhere in payton mobile solutions/noida, i lost nearly 30000 rs on three transactions. My bank is not responding properly also the police is not giving proper response. kindly help me to take action this is a serious issue.

Mere sbi account se dishtv id [protected] per recharge kiya tha but customer ke id per nahi paucha mere sbi acc. Rupee withdrwal ho gaya hai sbi ref no.Pos 300091 date 11oct.2016

I did a rechrge from paytm of rs 201 and did not get the service. When i contacted them they are again and again saying to contact the operator and they dont know anything. Theu are not resolving my problem on purpose and they have also taken my money I have seen many compaints online against them of rechrge money detected and service not given please help and take action against them as they hardly care of my complaint.
My registered paytm number is [protected]
And email id is [protected]@gmail.com

Dear sir
In this app there is no security. It accept any cvv number in place of original cvv number. This problem happens many times with me. So can you tell me how I secure my account money from any frauds. If there is something happens wrong then who is responsible for that mistake.
So please take any immediate action on it kindly take attention about it immediate because it's not secure for paytm users.

I recently recharged my number [protected] with 348rs. Paytm list shows that on 348 you get 2gb 3g net pack for 28 days. But when the recharge is done I didn't get any data instead of data I get unlimited local airtel call for 28 days . I didn't want local airtel call I want either my money back or net pack as your list shown of 2gb net pack .I have the mails and screenshots of your details the recharge is urgent for me so resolve it within 1 hour. I have the messages and recharge history and the screenshot of your list which shows at 9:20 the recharge is done of 348rs and according to paytm list it gives a benefit of 2gb 3g net pack .
Return my money as quickly as possible in my account

I ordered a food processor from paytm and it's damaged. Almost all the jars are damaged, there are so many scratches and breakages.
They are no replacing the item and asking to return it. All my money will come to the wallet and not to my bank account and this is how they make profits.
I am getting the feeling if we buy something costly from paytm, either it will fake or damaged or used.
I have lost the trust from paytm now and will request everyone to take care of this before buying products from paytm.

If there is no customer care number where i can talk to someone regarding my issue then atleast paytm should reply fast and solve my problem. It's been more than a month and my problem is still not resolved. Everytime i am getting reply from paytm about multiple requests generated and still working on it. I am the regular customer of paytm but didn't know this type of problem can also occur. I still have not recieved (Id [protected]) this product and i am really tired of mailing paytm over and over because first they take time and then they keep telling me that its has been delivered. I was not even at home the time courier guy came. I just got a call whether i have received it or not and i said i have not, still its written in my payment history that the product has been delivered. I mailed paytm that they should take strict action and check for my signature that i have received it but they are not doing that. And everytime i get reply from different customer care and have to mail the same thing over and over. Please help me out with this. I want paytm to refund my money.

My order is cancelled and they said they initiated refund in my wallet but I did not get any refund in my wallet. They have to refund directly in my bank from which I have paid my money. So refund my 5399 in my bank.my order id was[protected]. I paid 5399 from my SBI bank . After eight days from submitting order they told me that your product is out of stock . And they refund my money . But I did not received any kind of money into my bank or my PayTM wallet on my register number [protected].

I made payment for airtel dth (vc no. [protected]) of rs.270 .00 today at 10.20 am and my order no is [protected] and the dc transaction no. is 011784 through paytm website. money from my account got debited but the balance status in my viewing no is not showing. supporting team is requested to do the needful at the earliest.

Regards
Lakshmi narayan
Contact no.: [protected]

Amount of 7999 got deducted during buying a mobile. but order did not get placed. amount got deducted by online payment. kindly help me or send my money back. please help me. mobile order did not get placed but the money has been deducted from my online banking. either place the order or refund my money back into the same account as it was deducted.

I am order Kaltron 8 socket extension cord order no. #[protected] but you send me apple strip extension socket cord .that quality is no batter . please replace my extension socket cord . date[protected] invoice no.254256/2016-17/9405 please return this iotm and repace this or refund my payment . this product delieverd by sunshine enterprises dehli pin 110031.

Wallet amount of 937 rupees has been deducted but i haven't shopped. i have been complaining the same from many days but no action yet has been taken.They have been saying that the wallet amount was available in my account but it was not actually. then finally they agreed by email and asked me to send the details and now i am not getting any kind of response from them. i am not getting any response from paytm team from 2-3 days. kindly help me in this regard as soon as possible.

The account on paytm is on following details

[protected]@gmail.com
[protected]

I have ordered 9 products on 05 october 2016

1. Viraj lehanga choli
2. Queen frock
3. Sweat heart top and bottom
4. Aarika green self design party wear ball gown
5. Aarika white self design party wear ball gown
6. Aarika girl's self design party wear ball gown (Black)
7. Aarika girls's self design party wear ball gown (White)
8. Aarika girls's self design party wear ball gown (Pink-1)
9. Aarika girls's self design party wear ball gown (Pink-2)

I receive only 5 products namely

1. Viraj lehanga choli
2. Queen frock
3. Sweat heart top and bottom
8. Aarika girls's self design party wear ball gown (Pink-1)
9. Aarika girls's self design party wear ball gown (Pink-2)

I did not receive 4 products namely

4. Aarika green self design party wear ball gown
5. Aarika white self design party wear ball gown
6. Aarika girl's self design party wear ball gown (Black)
7. Aarika girls's self design party wear ball gown (White)

On 9th of october a courier boy from jv express came to mu house, handed over a packet to me, invoice of 6 products of aarika products is pasted on the outer side of the packet, assuming that all the 6 products contained in the packet, i received the product, but when i opened up the packet only 2 products are in the packet named

8. Aarika girls's self design party wear ball gown (Pink-1)
9. Aarika girls's self design party wear ball gown (Pink-2)

Instantly i called paytm, my called was received by a customer representative named saloni, i explained the whole matter to ms. Saloni, she replied me mam the items are still showing shipped not deliver, i arrange to mark them deliver then i forward your concern to the concerned team, at the same day in the evening the status of the items change to deliver i again called to paytm my call was received by a boy i forgot his name, i again explained the whole matter to him, and asked him that i also want to return the received product, because of my bad experience, i did not want to retain any of th product because of this bs experience, he replied please mam not generate the return untill you received any response from our side, i didnot receive any response from paytm till today means till 13th october, i received a mail on 13th october from paytm saying

We understand that you are not able to place any orders via paytm using your account. At paytm, we believe in ensuring online security.in an exercise of validating accounts against authentic complaints & tickets registration, your account has been flagged. This is why we have disabled your account on a temporary basis.

After receiving this i called paytm and the customer excetive replied mam after talking to the seller and courier partners we reached and founded that all the items of aarika brand was received by you. I beg them, that i still can show you the packet in which i received only two item, that, that packet can contain only 2 items and you are claimimg that all the 6 items are in the packet, after requesting them again and again that please believe me i and no body receive that 4 items named
4. Aarika green self design party wear ball gown
5. Aarika white self design party wear ball gown
6. Aarika girl's self design party wear ball gown (Black)
7. Aarika girls's self design party wear ball gown (White).

I really feeling like cry that i trusted paytm, after refusing again and again that i did not receive the products, the customer representative said sorry mam we cant do anything, i have spended 18046 rupees for the whole order, i spended because i want to purchase. But they forcing (The paytm team) me to accept that i received all the 6 products of aarika brand which i really do not.

But a game was played with me by the paytm team and the seller by sending only 2 products he calaimed that he sended the 6 products to me.

This is clean cheating with the customers, i am goin to tell everybody that paytm has done with me.

Ticket numbers:
07971386
07648321
07693185
07690403
07648422
07648321
07648166
i had booked a ticket via paytm website goair kolkata to delhi for 6th october.
but on 22st september i received a message that the flight had been rescheduled and either i could take the new flight or go for cancellation with full refund. i opted for cancellation and the full refund was issued to easemytrip partner on 29th september. i called up paytm helpline([protected]) on 5th october explained the situation and what they did was imposed a cancellation charge and refunded the balance amount and are not able to address the issue and keep generating tickets and closing them. totally frustrated. both the airlines and easemytrip have told me full refund has been transferred to paytm but...

Dear Respective,
I have not seen any updating information like Lucky Draw winners and wallet for the transaction made by me through the paytm online recharge channel. I have recharged my DTH on 11/10/2016 of amounting aroung Rs.900/- and choose the promo code as a "LEDTV" and shown the message of a winner of draw will be declared on tomorrow. But neither winner is declared through any channel or else let the now. Same will happen another time at the time of recharge the mobile prepaid and selected the promo code as a "LAKHPATI" and same as mentioned over there and nothing will be declared on that time also. And also I could not see the update of my wallet for the transactions. I could not understand what is the problem of that and why the information are not disclosing to there customers.

My name is M. Thirugnanasambandam of Chennai.

I did not order any product or service from your company.

I found a debit to my bank account, Canara Bank, Chennai Vadapalani Branch
for Rs.9974-00 through POS transaction
Value date 12-10-16 Trans[protected] for PayTmMobileSolutionsNoidaIN
[protected]:27:45 foor Rs.9974-00.

Please verify and revert back to me over this, since I did not deal with you. I am surprised that my account was debited.

with regards
M Thirugnanasambandam
Email: [protected]@gmail.com

Irctc payment via paytm issues
payment detected by paytm but tickets not received
complaint about this paytm customer service but they didn't respond properly
transaction id [protected]
reference no[protected]

My docomo no [protected] i have recharge by paytm 11.10.16 6:23 rs 299 but not done. Ref no [protected]. How much time i wait for recharge. Pls solve my problem soon. I m regular customer o[censored]rsite.