PayTM Mobile Solutions Complaints & Reviews

I have recharged my mobile number [protected] online for 259/- rupees but my account was debited by 262.00 rupees twice on dt.
Through paytm..
I have already complaint to airtel and paytm for refund the amount of 262/- but both company did not refund my money since[protected] to till date.

Order ID - [protected]

I have raised 2 tickets on your app and in the past 2-3 days and I still have not been communicated by you guys. I have tried to communicate 4 customer care numbers and none is directing me to talk to an executive. This is the most insensitive and unprofessional behaviour that can be showcased by any organization.

You have sold a product (JBL flip 2 Bluetooth speaker on Oct 2015) from a seller (Future Shop) who is not an authorised seller of JBL. I went to the Jbl service centre and they told me that they can't service my non-working product as it's from an unauthorized seller. They want me to fight it out against paytm and demand for a complete refund of money / replacement of the product from a valid seller. Do even know the legal consequences of selling unauthorized and fake products to the customers ?

I am fast approaching the deadline of the warranty period (product delivered on OCT 24 2015) as well and you guys don't have the bare minimum courtesy to even respond to me. This is the lowest that any customer centre can stoop to. You have hit rock bottom.

Reply to me and contact me over phone immediately. Else, I will have to escalate the issue to your Directors and CEO and let them know how the customers are being cheated by selling unauthorized products. I will also have to blog online about the rampant practices being followed at paytm and warn the customers about your deals with fake and unauthorized products.

I hope you will give me a 100% refund or give me a new JBL flip2 from an authorized seller to show the slightest sign that you are indeed a responsible and trustworthy organization.

Last many years I am using PAY tm, Some times really irritating me this site, today I recharged for 178 full time talktime for Vodafone, actually this was very urgent, unfortunately i hadn't get good result from PAY tm.I need my amount as soon as possible in my account, Idont want use this site.Hate this.
please resolve my valuable issue
Vishal, Mob: [protected]

Dear
I am purchase paytm item but not refund money my bank account in indan bank

I have done one mobile recharge of 220 /- on 20 oct 2016 through my credit card in the number [protected], but it is not credited till now.

Please help me to redeem the same.

Regards
Anand
[protected]

Don't pay any product from paytm website. You will spend a lot of time selecting the product, but you will receive a product which you have not seen at all. Pathetic!!

Your order no is[protected] order time 10:20 pm, oct 13 2016.
After spending more then 1 hours time in selecting right sneaker for me. I order the same. But after received a sneaker which dont like at all.
And then i tried many time to call customer care, but they are not reach out at all, even they have not responded to my queries via email as well.

Finally they refuse to the replace item.

Dear sir,
My name is ashu maheshwari, my email id is pm. [protected]@gmail.com. i ordered a watch of rupees 448[ 427 (cost of product) + 21 (of shipping) ] on october 15 at 12:14am. my order no. is [protected]. actually i was about to recieve cashback of rupees 214 in my paytm wallet in 24 hours of shipping of product, but after the delivery also, i have not recieved the cashback. so, please give me my cashback so i can continue trusting your site and continue my shopping.
I would also like to recommend your app or site to my all friends and family if i recieve my cashback

Yours truely
Ashu maheshwari

I have booked kusam meco digital multimeter model km-702 on 14 oct 16 vide order no.[protected]. item was to be delivered by 20 oct 16. delivery report says that item is yet not handed over to courrier party. i have lodged a complaint vide ticket no. [protected]tm39daab on 18 oct 16. no reply is received from the company. kindly confirm the despatch detail or inability condition.

Sir,
For recovery of my sbi credit card amount 7500 rs deducted from your pay tm
Ervice with fake calls, no recovery done in my account yet. Also fake calls coming from your end as representative calling & asking for debit cards details please take action on them & recover my money from those fraud persons. Other wise i will be forced to go consumer court for taking next step with my way, fake call no. [protected] - sup eswar delhi. Otp 647816,

Sachin r deshpande
[protected]

I bought a portronics 13400mh power bank from paytm site on 9/10/16 but till now it's not delivered and i m getting no response from the company. I have given several mail to the company contact us site but only i m receiving a mail that we will resolving your problem soon. They don't have any phone no that i contact them. And never they contact me

I got power banks from you 5month ago. but it is not working properly. it shows charging signals but battery not charge properly. some time it charge 8 to 15% mobile battery and become dead. and some time it not charge self. i charging it till 4 to 5 hours but it charge mobile only upto 10 to 15%. and some signal strength suddenly disapear automatically. please do something.

Dear Sir,
I have ordered product through paytm order no.[protected] which costs( Retail Price) Rs. 2795.00 but I have received product which costs(Retail price) Rs.1795.00 on tag .This is very unfortunate that am not able to get right product.While ordering the product cost(MRP) was showing Rs.2795 and after receiving the product the tag of product shows Rs.1795.
This type of mistake which make me worry.
Regards

I was booked my bus ticket from Bangalore to Kottayam through Paytm on September 30th. But the bus tripp cancelled by the bus operators and they said the amount will refunded to my Paytm wallet. I am continuously chasing Paytm since 25 days for return and refund. The response of customer service is pathetic where every time I call they ask for 24hr time to resolve but nothing happens. The same 24hr cycle is going on since last 25 days without any resolution. There is also no response to mails. Absolutely unethical company with poorest customer service.

Order No :[protected]

My mobile was hacked on 14th October . Some fraud person called me n took my atm card number n otps withdrew money from my bank n then logged me out of my paytm account n changed my password then started using my paytm account . Now I cannot log into my paytm account. I filed a case in the police station n also filed a case at cyber crime branch I can provide the numbers if required . This incident took place on 14th October between 2pm to 4pm . I need to know wat is going on in my account n wat they have done wid d money . Plzz help!!!

I was delivered a different version of arc saber for which I am continuously chasing Paytm since 10 days for return and refund. The response of customer service is pathetic where everytime I call they ask for 24hr window to resolve but nothing happens. The same 24hr cycle is going on since last 12 days without any resolution. There is also no response to mails. Absolutely unethical company with poorest customer service

order no:[protected]

Misuse.in paytm login somebody cancel the product I'd and send the Refund amount to bank . Yesterday 7.22 pm onwards calling to paytm customer care .no one attend the phone . Atlast one person tell we cannot do anything. Iam not do any transaction It shows transaction Amount rs .9751 has been successfully. I got the message the product has been cancelled. But I never got the message the amount has been transfer to bank account. Iam need my amount for to be refund. The transaction cancelled only I get the amount.

Sir this number voadafone [protected] and operation reference number AP[protected] I did 25rs recharge by paytm.but double charged please give me return cash to my account urgently.thats mistakely I did that.please tell me the answer
Thanking you sir

I m not getting my recharge balance of 146 and patym showing payment sucess but i did not my blance.kindly provide return me my money as soon as possible .i have recharged on 3-10-16 and mobile no is [protected] and order no [protected]

I had placed a order amount rs=9075(dated=13/10/2016) and after some time i cancelled my order (dated=15/10/2016) and proceed to refund. But unfortunately My SBI(State bank of india) did not received refunded money.
I already complaint register with paytm but not response from that side. I already contact with SBI customer care and who told me that u have to contact paytm officer. Please help me to refund my money as soon as possible.

Dear Sir,
On dt.17.10.16 giving reference of SBI Credit department 7500 Rs deducted from my account OTP No. 647816. Please investigate & refund me the same. M Considering my condition please refund the same. Fraud traced No. Mob. No. [protected] & Name traced - Sup. Eswar . Delhi. Please take action on the same & help me.

From,
S R Deshpande
Sangli. Ph. No. [protected].