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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 641

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L
likhar suchita
from Kaithal, Haryana
Oct 20, 2016
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Address: Indore, Madhya Pradesh

Dear Sir,

I am not use my wallet money.please resolve my problem as soon as possible.so that i can use my wallet money.I use my patym wallet but very transaction failed.please resolve this problem.my paytm wallet money 217 rupees.I want to use my wallet my for purchasing.so that please resolve my problem.
My problem not resolved by you please resolve my problem.
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    L
    LALITKALRA
    from Delhi, Delhi
    Oct 12, 2016
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    Address: 122001
    Website: www.paytm.com

    I want return my product against order no [protected] . Many time i was call on paytm offical number but i was unable to talk with paytm represatative. Only one time i was talked with paytm excutive. I had no any good suuport with your side. I was also complaint paytm web site after one day from product received but no good action on it. Please help me out.
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      V
      Vishavjeet Sharma
      from Shimla, Himachal Pradesh
      Oct 12, 2016
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      Address: 143105
      Website: www.paytm.com

      Hlo sir my recharge has failed. My has 203 rups recharge date 24.09.16 nd my balance has no refunded. My ph no is [protected] nd copmany call to my ph has no solution. Pls help me nd so fast my process. My balance refunded process pls fast nd recharge my no so have ok pls me help me my money pls refunded.
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        R
        Rakesh Stephen
        from Mumbai, Maharashtra
        Oct 11, 2016
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        Address: Bangalore, Karnataka, 560300
        Website: Www.paytm.com

        I have. Added rs 2000 to paytm account two days before i am not able claim once its added to there account

        There is no direct number for paytm to reach query

        They has auto generated query only i don't know how to claim this

        Once its solved i will never come to paytm

        Please do the need full

        [protected] or [protected]

        Transaction id
        [protected]
        Transaction date
        Oct 9, 2016 14:25:40
        You added ₹2000 to your paytm wallet.
        Updated wallet balance is ₹2000.0
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          S
          Samad Ali Sadiq
          Oct 11, 2016
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110025
          Website: Paytm.co.

          On october 3 i paid for an online recharge for vodafone for rs. 190 but the payment was failed accorfing to
          Paytm and the bank should be refund the amount in 7 days. Now it has been more than 7 days and the bank says that the transaction was successful and i should contact paytm. Now paytm is not taking responsibility for it. What should i do.?

          Help.
          Oct 24, 2023
          Complaint marked as Resolved 
          It was resolved
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            N
            Nathanaelab
            from Kolkata, West Bengal
            Oct 11, 2016
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
            Website: www.patym.com

            Dear sir/madam

            This letter is to bring your kind attention on the issue which i face last 21st september. I was trying to book ticket for my journey from kolkatta to aizawl for 2nd december through spicejet app. At the last stage of payment amt rs 11022.00 against ticket amount got debited from my bank (South indian bank, aizawl branch) through online net banking payment but no ticket booked or site show error messages.

            I called spicejet customer care and they told me no ticket book aganist my mobile no. Id and your amount will be refunded with in 7 to 10 days. Now today is the 21st day and i didn't receive any refund. The payment is made in the name of "one97 communication ltd" (Patym) this is their partner for receiving online payment.

            Later i tried to contact customer care and others but they are telling you need to contact one97 communication. Sir we book ticket through spicejet app and paid the amount through net banking. I don't know how spicejet receive payment and ask us to contact them for refund.

            I think you can understand our pain, people are not responsible for others money. I tried to contact this one97 communication (Patym) but no response from them. This is the complaint no 07462276 of paytm. Today i mailed to nodal officer and first they mail me we will inform the concern dept for refund. Later no reply till now. Somebody from patym care is asking for credit/debit card details, even though i told them payment made thru net banking. I don't know patym people cheating people and holding their money. Also asking for debit card details.

            We are in urgent need of money to book tickets.

            Please help us to get refund for booking.

            Abraham
            Mob [protected]
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              M
              Mohammed Yahya
              from Eluru, Andhra Pradesh
              Oct 11, 2016
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              Address: Rangareddy, Andhra Pradesh, 500005

              I was recharge 174. Thats one is succus full but ofter 30 mintes nother recharge have done automaticly. Its my lose
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                S
                surendraa babu
                from Bengaluru, Karnataka
                Oct 10, 2016
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: paytm.com

                I did a recharge in PAYTM for Rs.455/- for 4G Internet airtel prepaid. That recharge is reflected and effected in the mobile but PAYTM says transaction successful. When I sent mail to PAYTM then said "PAYTM IS NOT RESPONSIBLE FOR THIS BECAUSE IT IS ALREADY SHOWING AS SUCCESS AND PLEASE CONTACT OPERATOR." Then I have questioned them that why I should contact operator when PAYTM took my money. For example when I book a ticket in irctc and get cancelled I call to irctc for refund or I should call to Indian railways for refund. From past one month this issue is going on I dropped my phone number to them to contact me for the issue what had happened they didn't call and not responding about the issue. SO Please help me about so that it should not happen to other people again. This is not the matter of money this about the trust that people have on third party applications.
                +2 photos
                Oct 11, 2016
                Updated by surendraa babu
                Again the same issue happened. When I asked they told the same and PAYTM is asking about the credit card number and they are saying that money will be credited to the account in 2 mins. I don't know instead of sending the same amount to my wallet why PAYTM is asking about the card details.
                Recharge using PAYTM Mobile Recharge T24 sim for Rs149 Data Pack,

                but Credited as Roaming Pack. I asked customer care Of T24 They told ask Paytm and change plans what u want.

                I need refund my money to my wallet

                Didn't refund amount and not taking any action on the issue - Comment #2572179 - Image #0
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                  L
                  logesh5692
                  from Nellore, Andhra Pradesh
                  Oct 9, 2016
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                  Address: 602026
                  Website: paytm mobile solutions

                  Today when i went to atm to withdraw some money... I was shocked to see the balance.. Earlier it was 3403 and had purchased few items...400 is missing... When i opened my online sbi account... I came to know that it has been used by pos prch
                  Pos 731418 paytm mobile solutionsnoida.. Don't know how this happened.. I never gave my account details to anyone... Pls suggest me... And how to prevent... I didn't get any otp message... And. Intimation methods... I'm in the fear... Valuable suggestions 're appreciated..
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                    T
                    Thshu
                    from Indore, Madhya Pradesh
                    Oct 10, 2016
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                    Address: Rewa, Madhya Pradesh
                    Website: Www.ideacelluar.com

                    Paytm say same ammunt recharge kyu kar dete hi ap log for ho jata ho tho ak recharge ka pesha kon dega aaj [protected]may same teo recharge ho gaya 76ka idea may ab tho ptm vale many 76rupay
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                      S
                      Soumya Ajmera
                      from Indore, Madhya Pradesh
                      Oct 9, 2016
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                      Address: Indore, Madhya Pradesh, 452001
                      Website: Paytm

                      I did a recharge of rs. 300 from my paytm wallet. Intially i got the message that "your recharge of bsnl mobile — of rs.300 is pending with operator. We will continue trying or you may cancel the order after 2 hours."after 2 hrs i received the message that paytm has recieved the money.
                      But neither did i get back money in my wallet nor did i receive balance in my phone.
                      How i am suppose to get refund?
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                        W
                        wenskxie
                        from Kolkata, West Bengal
                        Oct 9, 2016
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                        Address: 700102
                        Website: paytm.com

                        I have a paytm account registered to a number [protected], i have been making transaction for quite a few months, everything was in order untill suddenly one week earlier account automatically got logged off after re-login there was 0 balance in my account, there was slightly above then 4000 of balance, i wrote a formal complaint to paytm assist and called but there was no proper response, one very unconsidered explanation they are providing that there is no paytm account registered to this number, this is unlikely, i am a small shopkeeper based in kolkata, keshtopur location, i am facing hell of inconvenience regarding this issue . how could it be a possible explanation that there is absolutely no registered account on this number ! . i would really like to get a proper explanation regarding this matter, as i am also attaching a photo of my paytm profile, which conspicuously shows that my number has been verified and have a existing paytm account .
                        Oct 04, 2016
                        l s ss's response
                        payment issue
                        Maine airtel me no pe 259 ka net recharge kiya tha at 4.30 .Jo abhi take mere net recharge nahi hua h.mere account s 259rs deduced ho gaye hhh..
                        Hi,

                        we had payed electricity bill pay amount 4522 payed by icici bank card pay date 12.08.2016

                        k no.[protected]

                        Thanks & Regards
                        laxman solanki
                        [protected]
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                          S
                          sandeep cspillai
                          from Bhuvanagiri, Tamil Nadu
                          Oct 9, 2016
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                          Address: Kollam, Kerala, 691577

                          I send money400rs to another number but I send two times.now one transaction is already successful but one was pending.iwant now the pending transaction need to cancel.i loss 800 rs from my Wallet pls give me 400 rs back
                          Pls do me a favor for me why don't get a option for cancelling in Paytm do me fast and give me my cash to put my Wallet as
                          Soon as possible
                          Hii sir i have done electicity billpayment diduct my money and electricty payment faild return my money my id is [protected] iwant money back so plz give my money back

                          Cash sent was pending - Comment #2571174 - Image #0
                          I buy ed fusion watch from paytm it was damaged in parcel but no one come to collect the product.

                          I think this not way to make customers to be suffering like that.
                          Dear sir/madam

                          my account has been debited by two amount one is RS. 95/- & other is Rs. 302.59 even i did not any payment. please do the needful

                          Regards
                          Himal Chand
                          Mob. [protected]
                          I have added money in my wallet, but wallet is not showing that added money and I can't able to use that money.
                          I got mail from paytm that money is added and also deducted from my bank account.
                          I want refund.
                          I have recharged a videoconferencing dth recharge on 30.09.2016 recharge failed. But balance deducted from the bank account. Order no.[protected], date-30.09.16
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                            1
                            1950ATUL
                            from Agra, Uttar Pradesh
                            Oct 9, 2016
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                            Address: New Delhi, Delhi, 110075
                            Website: UBER

                            Sir,

                            With ref to my uber ride at 5 PM on 05.10.2016 from Dwarka to IGI International airport by cab driven through Dalbir in Maruti Xcent car I wish to inform you that despite my payment through Paytm, the concerned driver forced me to pay additional cash payment of Rs. 200 which I was compelled to pay due to hurry in getting my flight boarded. Pl. take serious action in this matter and arrange to refund Rs200 unlawfully extracted by your driver from me, otherwise I will lodge police complaint in this matter, pl note.

                            Thanks.

                            Atul Kumar Aggarwal [protected]
                            PRESENTLY IN AUSTRALIA
                            a.[protected]@gmail.com

                            Atul Aggarwal


                            8 Oct (1 day ago)

                            to Supportdelhi

                            Complaint reg. unlawful snatching by the concerned driver who forced me to pay additional cash payment of Rs.200
                            Mai paytm se 03/10/2016 Ko 100 rupees bank account me transfer kr raha tha iss dauran Hume successfully information bhi mila but bank account me balance credit ni hua BANK TXN NO. [protected]
                            Please help me
                            Dear sir many recharge in my account. But no cashback receive in my account. Plz my cashback amount transer in my account
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                              C
                              Complain Karlo
                              from Shimoga, Karnataka
                              Oct 8, 2016
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                              Address: Bangalore, Karnataka, 560029
                              Website: paytm.com

                              It is so unfortunate for the valuable customers that, paytm like company have started cheating people. I booked a flight from there website with flyfree code ([protected]), where in everywhere it was written that flyfree is valid for 6th to 8th oct and the customers using it will be getting 1000 rs cash back and chance to win 100% cash back and the same was expected by me, however after booking, no cash back being received. After contacting paytm customer care, the lady executive shilpa mentioned that the offer had been modified (Without disclosing it anywhere else) after 6th october 2016. If the offer was closed why the hell the coupon code was applicable on 7th oct, 2016. This is not at all justified.

                              A friend also booked the same with the mobile no. [protected]. We want our 2000 rs cashback (1000 rs each).

                              Reference: http://earningkart.in/paytm-flyfree-offer-get-flat-100-on-flight-booking-no-mini...
                              https://indiadesire.com/paytm-app-flight-ticket-booking-offer-15896/
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                                B
                                Barkha Pundir
                                from Gurgaon, Haryana
                                Oct 7, 2016
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: Paytm

                                I booked 2 flight tickets from paytm in an offer where they were giving 100% cashback upto rs.1000 on flight tickets. I did not cancel the tickets but they automatically got cancelled and i got a mail for the same. I called them that i have not initiated cancellation request but they said that i have initiatedand they cut cancellation charges also.
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                                  V
                                  venkatramesh
                                  from Mumbai, Maharashtra
                                  Oct 7, 2016
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                                  Address: Hyderabad, Andhra Pradesh, 500050
                                  Website: www.paytm.com

                                  Date:20 sep 2016
                                  Client number: [protected]
                                  Description:
                                  I have cancelled the flight tickets (2) from delhi to hyderabad with the order id: [protected] and [protected] but i have not received the refund amount.
                                  I have called up care team multiple times but no use. please try to resolve the issue by providing my refund and take the action on paytm
                                  +1 photos
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                                    R
                                    Ramarao.And
                                    from Hyderabad, Telangana
                                    Oct 7, 2016
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                                    Address: Hyderabad, Andhra Pradesh, 50089
                                    Website: paytm.com

                                    I all,

                                    I booked movie tickets for 2nd oct 2016 through paytm on 28th sep 2016. when i went to movie theatre with family the movie was changed 2 days back and tickets are also not confirmed for existing movie.
                                    I have raised so many compliments through the paytm website, they didn’t respond and my money is not returned to me.
                                    Even i have tried paytm customer care no to contact, there is no option to talk with them.

                                    Please provide any suggestion or help to get my money back.
                                    Oct 07, 2016
                                    vikasbro's response
                                    sr maine paise trnsfer kiye the paytm se bank me jo pending bta raha to meri money return kr dijiye
                                    Sir maine apne paytm wallet [protected] wale no. se 100 rupee SBI bank me transfer kiye the jo pending rh gye or uske baad mera scount bhi delete kr diya gya so pls mere money return kr dijiye

                                    Movie booking through paytm - Comment #2569406 - Image #0
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                                      P
                                      pearl78
                                      from Delhi, Delhi
                                      Oct 7, 2016
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                                      Address: New Delhi, Delhi, 110019
                                      Website: PayTm.com/care

                                      I was paid my vodafone postpaid bill on[protected] rs. 825 through pay tm. My debit card balance was deducted but still my bill is not paid what can i do? Please help me sir. My vodafone services are interrupted. I m very frustrated by all these things please sir, help me do something its passed more than 20 days but still my bill is not paid i m really in trouble please, can u do something please its a humble request to u...
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                                        R
                                        Raj Sdfdf
                                        from Bengaluru, Karnataka
                                        Oct 6, 2016
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                                        Address: 560016
                                        Website: paytm.com

                                        Hello All
                                        Dont do paytm trasactions, its not safe
                                        My paytm wallet was changed from Rs:14000 to Rs 0.50, someone hacked my paytm account even it has OTP, I dint get OTP while hacking

                                        I checked with Paytm Cybercell they simply say change your password, see, even I change strong password how can I believe he can't hack.

                                        Hackers hacking paytm website without asking OTP

                                        These are my paytm details

                                        Paid for Order
                                        bigbasket Order #1459263
                                        Paytm Cash Txn ID [protected]
                                        [protected]:38:11 PM

                                        hacked by
                                        [protected]@cartelera.org

                                        ankit bathla
                                        [protected]@gmail.com
                                        Delivery Location:
                                        Sahil Arora,
                                        wz­102 3rd floor near lamba store uttam nagar
                                        near lamba store,
                                        Uttam Nagar, Delhi­Noida ­ 110059
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