PayTM Mobile Solutions Complaints & Reviews

Date:20 sep 2016
Client number: [protected]
Description:
I have cancelled the flight tickets (2) from delhi to hyderabad with the order id: [protected] and [protected] but i have not received the refund amount.
I have called up care team multiple times but no use. please try to resolve the issue by providing my refund and take the action on paytm

I all,

I booked movie tickets for 2nd oct 2016 through paytm on 28th sep 2016. when i went to movie theatre with family the movie was changed 2 days back and tickets are also not confirmed for existing movie.
I have raised so many compliments through the paytm website, they didn’t respond and my money is not returned to me.
Even i have tried paytm customer care no to contact, there is no option to talk with them.

Please provide any suggestion or help to get my money back.

I was paid my vodafone postpaid bill on[protected] rs. 825 through pay tm. My debit card balance was deducted but still my bill is not paid what can i do? Please help me sir. My vodafone services are interrupted. I m very frustrated by all these things please sir, help me do something its passed more than 20 days but still my bill is not paid i m really in trouble please, can u do something please its a humble request to u...

Hello All
Dont do paytm trasactions, its not safe
My paytm wallet was changed from Rs:14000 to Rs 0.50, someone hacked my paytm account even it has OTP, I dint get OTP while hacking

I checked with Paytm Cybercell they simply say change your password, see, even I change strong password how can I believe he can't hack.

Hackers hacking paytm website without asking OTP

These are my paytm details

Paid for Order
bigbasket Order #1459263
Paytm Cash Txn ID [protected]
[protected]:38:11 PM

hacked by
[protected]@cartelera.org

ankit bathla
[protected]@gmail.com
Delivery Location:
Sahil Arora,
wz­102 3rd floor near lamba store uttam nagar
near lamba store,
Uttam Nagar, Delhi­Noida ­ 110059

My order no is [protected] today mg I have received my lunch box product. But u r product is defect . I not satisfied in u r website for shopping perpouse . so change my product to fast n I have order for blue color but u order delivered the yellow . I will case u r company my husband is income tax office . so change my product other wise my money is refundable my account m not any parchused u r website product. Understand that . my refundable is with in 5 days .

I was tried to book the flight ticket through my syndicate bank debit card on spice jet mob app on 05/10/2016 at that time the transaction was failed but my account has been debited amt rs 3095/-
Transaction detail is below
Date:05/10/2016
Amt:3095/-
Bank:syndicate bank
Ac no :[protected]
Ifsc:'synb0000585
Pos txn no:[protected][protected]-paytm-spicejet

I purchase strantium memory card 16gb and it was a corrupted it is in wrrenty period 5year I send e mail pay tm customer services but they can't solve my problem

Hello sir,
I am using the paytm service.and I have a faceing the probloum
Sir my order no is [protected].this is the power bill payment order no or truncation no.
Sir I am using paytm service on date[protected] for pay my power bill payment.
For this payment by paytm offer me a cash back .
That is a movie thicket .
But paytm did not give me any kind of movie ticket aginest this payment.

I have a proof in written by paytm
Sir iam sanding to you a picture.in this picture paytm said that your movie ticket send you in 72 hours.but they did not sand me any kind of ticket.
and paytm had showing 3 or 4 coustmor care numbers on the websites

and why the toll free phone numbers and other phone numbers are not working and your coustmor care phone numbers is not working properly .no one can pickup the phone .only recede voice is running on the phone.

PAYTM Help Line Number –[protected]
PAYTM Toll Free Number/ PAYTM Customer Care Number –[protected] / +91 [protected]

try on that all numbers its not working

and same problem from free charge service and i want that why are you not pick that issue in your program

bhupender babbar
[protected]
[protected]@gmail.com

Piece damage and data cable not working or box seal open

Sir I recharge a BSNL mobile no. [protected] this ...rs 135 my order no. Is [protected] and my transaction ID is [protected]..
But reacharge is not complete please see my request thanks..

I have booked a flight ticket of rs 4689 successfully. But few minutes later i received the message as transaction is failed and the amount is not refunded either to my paytm wallet or to my bank. So that i tried to call the customer care using number [protected] provided in the paytm site. Customer care people responded with bad word. Am totally disappointed by using this paytm and till now my amount is not refunded.

Hi I order one tank top from paytm on 26th september and it was not delivered but was showing delivered.I was unable to track that order so i sent mail to paytm care service.They were replying me the below but no responce after that only the same 48-72hours resolving time again in my every follow up mail, new tickets were creating and again explain.Its really pathetic.One more thing why the service is pour because they were niether replying the required information nor calling.When i called to paytm care phone number, that women executive was talking very iritating and directly told we cant call back and my balance was deducting like anything(17rs/10min)...

This is really a iritated behaviour, so i cancelled that order and went for other better sites but they didnt refund me my money which is more than 300rs and also they are sending person for pick up return product which i didnt receive also.Please help me out.

Hi Suvasmita,

I am Sharad and I will do my best to help you.

I understand that you want to know about the status of your product "C9 Seamless Black Tank Top" under the order number [protected]. I would like to let you know that the item has already been shipped by the seller on 27/09/2016, via Ecom Express courier service.

You can also track your order at www.ecomexpress.in using the tracking number[protected]. The order is expected to be delivered within
5 days from the date of shipment.

Regarding cash back i am escalating your query to the concern team, We are looking into this and will get back to you with an update in next 48-72 hrs.

Hope this helps. Keep shopping.

Sincerely,
Paytm Care

Disclaimer:-
"Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications."

I have submitted my KYC documents at paytm agency ofc pune and the agency took 20 days and still wallet did not get updated. I have sent around 20 emails to paytm care and grievance team but no proper response from the team. I guess paytm grieve nice are not well trained to handle customer complaints and they need to be trained properly. as they treat the complaint as request from a customer. I did not recive any call from the manager regarding my concern. I have re-submitted my documents again and waited for 24 hours still no action on the complaint. Why do paytm maintain grievance team as they do idle wok and no action upon the customer complain. please do train them properly so that next customer wont be suffered like me.

There was a unknown transaction done from my Paytm on 1st Oct'16. My Wallet Balance was 150.78, and Rs.392 were added more from an unknown account, and the Transaction was made of the total payment of Rs.542.

There is no details of the same in Order history also.

I have recharge mobile no.[protected] on dated 03.10.2016 rs.450, but till date no recharge receive on the said mobile no. Please recharge this no. Or refund the same amount to my account.
I am facing problem to your side please solve the problem as soon as possible i am your regular customer. This date i have recharge one another no and i receive the recharge succesfully

Order [protected].

I have ordered 1 face care toner from them. I was open and leaking badly. the full outer cartoon box got wet. I have mailed them several times with the pcitures and scenario but no outcome. reverse pickup cannot be done as the product is leaking and I have thrown the box. Please help me get the refund of Rs 195 along with the compensation for the same. I have been fed up mailing them.

Dear sir/madam
My order no is[protected]
1:35 pm, sep 04 2016 in paytm for booking 'lux white cotton vests (pack of 5)' but they're delivered wrong product to me.. after that i'm contacted they're unable to solve my issue properly telling very irresponsible answer...
They's attitude like if i get 'stone' instead of my booking item also not take any responsible... plz help me to solve my issues & i want my money return

Thanks & regards
Mallikarjuna

I have paid the money from my debit card of 68 rs for the mobile recharge.. aftrer the paymnt done i gt a msg lke recharge successful .. bt atlast i didnt get the main recharge bt the amount was deducted frm my debit card.. ref id is[protected]..

Dear paytm team,

I would like to inform you that i am using paytm application since last 2 years, to use for normal usages, like mobile recharge or purchasing, but from some couple of month paytm has lounched money transfer services is called paytm karo) and i want to use to this services, but for this service i have submitted my required document with the help of paytm representative, but i did not get any type of confirmation from paytm side no call, no msg, so how can i use this services and how can i full fill paytm requirementto use this service and how can i void my lakes, and many times i have been install and deinstall the paytm application but still same issue, so kindly inform me what is the problem.

Name - pradeep singh bisht
Register contact no - [protected]
Mail id: [protected]@gmail.com

The money had been transacted from the account and while verifying the irctc account, your website is so dumb that it always showing message "invalid captcha" instead it was all time right.
how can you make such a dumb website which can not even grab a proper captcha and if you cannot handle all this, i suggest you to close your website. there are many other available.
your website is "the seal of trust" ... and the trust cannot recognize a captcha. its totally rediculous. such a poor feedback from your side. how one can trust your website for the further payment.