PayTM Mobile Solutions Complaints & Reviews

During recharge process an error comes that paytm system surveillance bot has flagged my account.

Deduct balance from account but not receive fed credit in game lifeafter

On 24th dec 2019 a sales executive visited my store to sell paytm sound box. I looked at the product and after understanding its features. I agreed to install the paytm sound box in my store by making a payment of rs. 556.82 however after installation i realized that that the default language is set to hindi. I requested the sales executive to set the language to english. Then he stated that it does not have an option for english. So i asked him to uninstall it at the same time. So he promise that he will replace the same within a week, but no luck. So i started following up on him after a week and he stopped answering my calls. I tried getting in touch with him for more than a week then i contacted paytm customer care no. And gave a request for replacement of the paytm sound box. On 06th jan 2020 an another paytm sales executive visited my store for replacement however he again asked for a payment of rs. 656.82 for the activation of the sound box, promising my earlier refund in 3-4 working days. So i paid again for the activation and again the sound box was in hindi. The sales executive apologized and promised to replace within 24 hours. Then he visited my store on 07th jan 2020 for replacement however he again asked for a payment of rs. 656.82 for the activation. I denied so he made me speak with his manager mr. Jitender giri and he assured me that my previous 2 payments will be refunded within 30 days and he also sent me a whatsapp message to assure me the same. So i paid again and he installed the english paytm sound box and left. Then i stated following up with paytm on their customer care number and email from 29th jan 2020 for my refund however every time they promise me with a new date for the refund. Last reply i received from paytm stating the refund latest by 23rd april 2020. Today its been more than 4 months and still i haven't received my refund. (All payment records, whatsapp messages & email screenshots attached)

I am pasting the details of the transaction. Dish TV has confirmed that the recharge has not been done. Please sort this confusion as I am not prepared to lose 1200 towards the recharge. Thank you

Account Name: UMA K RAMAN (AXIS BANK)
Transaction DESCRIPTION: ECOM PUR/PAYTM/NOIDA/300420/08.33
Amount 1, 200
Transaction Type: DEBIT TRANSACTION DATE: 30TH APRIL '20

I have booked 3 flight tickets from banglore to jaipur on 23. March 2020. The flight was on 25 of march but the flight has been cancelled ddue to covid 19. The air asia has refunded the whole amount 20 days as of now. But paytm ii's not giving refund. I have called paytm regarding this concern many times. For the first time, they told that i'm not eligible for refund and you should talk to air asia. Afterwards i talk to air asia they told tht they have already given refund even they given me transaction details of refund. Afterwards, i called paytm they told that they didn't got any response from air asia regarding refund and i told all the conversation which i've done with air asia, evn i have shared transaction details of refund by air asia. But they, told they want mail confirmation of refund by air asia. Thn, i talked with air asia and they mailed me for fulll refund. Thn, i forwarded tht mail to paytm. After, calling the paytm said they are working on it. But, haven't done anything yet. They are delaying from 25 of march. It's over an appreciable period of time since i didn't get refud. Though, i've suffered great loss and not have money to eat.

So, i want my refund and compensation from paytm for the delay and disturbing me.

I bought a supercell package yesterday but didn't receive it, I want my refund

Sir
I done paytm upi transaction on 15 april2020 04:46pm but money deducted from sender account but not added to reciever account
upi ref no[protected]
money reverse to my account today to complete 20 days
both banks sender and receiver banks are saying we not have link to upi payments

please reverse my money

920 /- refund by indian railway not credited in my bank account. irctc cancelled my ticket pnr no-[protected] but refund not reached to my account.
transaction date is-15/04/2020
i am providing image of cancelled ticket below.
please look into matter

I paid INR 1949to proximaGamma Pvt Ltd on4th May2020 at 10:13 in order to paid coda paytm using to buy UC in pubg game.So I humbly requested to refund my amount, it would be a great day i[censored] do so thank you again.

Hello sir
This is keep you informed that I have done traction through Paytm mobile solutions still not received the please find the attached details

Regards
Sulthan

Respected sir,

I Top-up the mobile recharge [protected] number in 598 rupees in (25/04/2020).but, dental insurance money 400 rupees extra debited in my account. So, cancel the insurance and refund my money in my account.
Thank you

Hi sir,
I got a msg one day saying that - your paytm ac get closed within 24 hrs, i ignored, next day i got call from [protected] for paytm kyc and i ignored, after 2 days my salary get credited and i tried money transfer from paytm app but faced some issue and transaction get failed, next day i got again call from same no for paytm kyc and said ur previous kyc expired you need do again from your own, no confidential info need to...

Reference no.[protected]
Date of transaction - 08 Apr 2020
Transaction amount - 2, 200

Hello sir

This is keep you inform that March I have done traction through Paytm online content solutions

Amount has been been detected but not received kindly check and confirm other wise I have to go leagal way kindly do asap.

Amount has been detected 516:72 but traction faild but not received

INB/[protected]/PAYTM MOBILE SOLUTIONSPVT LTD/ 516.72

Regards
Sulthan
[protected]

Dear sir,

I have Rs.9500 in my paytm wallet.

And my paymt is blocked. Please unblocked my number

Registered number: [protected]

Thanks
Rustam

This mail regarding my order deliver issue,

And i m very dissatisfied with your service and this worst experience with paytm,

In my case order deliver wrong place and that was happened before lockdown so i can't do anything but please confirm where my order place deliver and my order number is [protected] headphones & this is delivered on 18th march and i resister complaint on 20 march and in my account currier boy contact number wrong and no one are justified my concern so,

Please escalate my problem and give me solution otherwise i want my amount refund.

And due to lockdown one month passing but i resistered complaint in days to delivered but from your side no response so i m very dissapointed from paytm such a big valued company but it's not acceptable at all.
So please confirm with currier dep and resolve my concern as soon as possible.

Two fraud transactions are appearing on my paytm statement which appear to be for "google play recharge code". Below are the details. I did not purchase any of these codes through paytm, nor did i redeem any of these from google play store. They do not even appear in any of my google playstore accounts. I want my money back from paytm for these two transactions.

Order number: [protected]
Google play recharge code: 9bef-hyj9-su68-5zut
Paytm cash transaction no:[protected]
April 07, 2020 12:11 am

Order number: [protected]
Google play recharge code: cngw-nth6-9j2d-nh7f
Paytm cash transaction no:[protected]
April 07, 2020 12:14 am

I have used PayTm gateway to pay a bill on april 29th 2020
amount 1200 INR is deducted from bank account and it is not paid to vendor

payment of Rs.1, 200.00 from my account to CCAPAYTMCOM with transaction no:

[protected]CCAPAYTMCOM

First i paid 835 on bsnl using paytm gateway using phonepe upi. Then bsnl send me a message that transaction was unsuccessful due to connectivity error at status api of paytm so i checked my phonepe app for details and their it show that the transaction was successful i contacted them and still they said that it was successful from their end and they had not received any refund i contacted my bank which also denied of receiving any kind of refund so it was obvious to me that most probably the problem is with the payment gateway provider which was paytm i contacted paytm they agreed that they will look into it but till now they have not given me any response, any update and so it has been already 13 days since transaction so i have no option but to take legal action on paytm. I have attached the utr reference number.

I have bought pubg uc worth rupees 420 rupees on 27/04/2020
I want the refund ass the amount is not showing in my game id .i have contacted the game customer care and they have replied to contact with payment gateway i have proof of the transaction os please help me out