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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 66

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M
mohammed khairuddin
Apr 27, 2020
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Address: Valicolony, Tolichwki, Hyderabad. 500008

Sir,
I am not interested for the below insurance. Kindly cancel the home burglary insurance of rs 1 lac for rs 15 which is added by default, it is ticked in check box automatically. I also request you to refund rs 15 into my bank account or Paytm wallet.
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    Y
    yatinarora189
    Apr 27, 2020
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    We have booked two tickets of to and fro from delhi to toronto last year in 2019 from paytm of jet airways and then airlines shut down, they said we have process our full refund from the partner from where we booked the ticket. It’s more than a year till now nothing is refunded back to us . Please help us to resolve the issue . I want to file complaint against paytm to refund our money back . I am attaching below the invoice of bookings.
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      Y
      Yurshomi K Shimray
      from Mahendragarh, Haryana
      Apr 25, 2020
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      I have purchased mobile legends diamonds for ₹800 on 25/04/2020 and the money has been debited from my account but i did not recieved any diamond also didn't show up in google play purchase history. On checking the statement the money has been debited to transfer to times of money limited. Please help solve this issue. This is the second time that has happened to me and the first one was not solved.
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        K
        Kumardillip
        Apr 25, 2020
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        Dear sir/madam,

        I am Mrs Trupti sahoo hold a saving account of bank of india. On dated 22/04/2020 Wrong transaction rs40000 through paytm UPI id. I have attached all required document. Please help me.

        Yours faithfully,
        Dillip Kumar routray
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          D
          defenetely
          Apr 23, 2020
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          Hi. Yesterday at 11.00 am some hacker hacked my account and with draw 5000 rs. They told us they are from big bazar and for online shopping they send us a some link and then they ask for otp, we deny to give otp to them. Then they cut the phone. After 2 min i received a message that 5000 rs debited from my account. Their transfer details are. Upiar/[protected]/dr/na/pytm/[protected]@py/hcjh their mobile no still in working. Their mobile no. Are [protected], [protected], [protected], [protected]. Please help me.
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            R
            Ramjibhai Desai
            Apr 23, 2020
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            Address: Paytm
            Website: Paytm

            I have received message from VM - IPYTME as.under. Dear customer your P Y T M- iKYC has been expired. Please contact customer care no Call- [protected] immediately your account will be blocked within 24hrs . IS IT REAL OR FAKE?
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              A
              Anfil Ahammed
              Apr 23, 2020
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              My reg paytm mobile no is [protected]. I have send 500rs to an account. The transaction is showing successful but the reciever didnt get the money. Paytm is very worse in responsing as i have raised my query several times. I have attached the transaction details with screenshot here.
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                S
                Santu 1
                Apr 22, 2020
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                Address: Mahishadal purba medinipur 721628

                I dont recive uc pubg mobile
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                  S
                  Santu 1
                  Apr 22, 2020
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                  Resolved

                  Address: Vill-bholsara .p.o amritberia p.s mahishadal

                  Payment susces full no recive uc pubg mobile plz help
                  +1 photos
                  Apr 22, 2020
                  Complaint marked as Resolved 
                  Sorry
                  Apr 22, 2020
                  Updated by Santu 1
                  Plz help
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                    V
                    Vivek raja b
                    Apr 22, 2020
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                    Sir/madam,
                    I have paid the electricity bill with order number [protected] on date 22/04/2020 time 2.50 am

                    I am not interested for the insurance said above in the subject. Kindly cancel the "home burglary insurance" of rs. 2 lac of 1 year for rs. 199 which added by default, it is ticked in check box automatically. I also request you to refund ₹ 199 into my bank account or paytm wallet.
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                      C
                      Chidambaram. Chidambaram
                      Apr 21, 2020
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                      I recharged my ACT internet through your service. The amount paid from my bank through debit card 5. days ago. The Bank sent me an SMS: Rs.883.82 spent on POS/Ecom using IB Debit card on 17/04/20 14:36 at PAYTM MOBILE SOLUTIONS NOIDA from Ac:xxxxxx1. Bal xxxxx. But my internet was disconnected today with notification that they have not received payment. I also checked my account. No refund is received from you. Where is my money?
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                        B
                        Bodhh dharam
                        Apr 21, 2020
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                        Deduct my money 150rs without any call or permission
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                          S
                          Swarajoh
                          from Hyderabad, Telangana
                          Apr 21, 2020
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                          I purchase pubg uc for Rs 799 on 9 Jan 2019
                          My money got debited from my account but it showed that purchase has failed.I didn't receive my uc not did I got any refund.Please either give me uc in pubg mobile or refund my money.
                          The transaction reference
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                            J
                            JeyasekharB
                            Apr 21, 2020
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                            Hi team,
                            My mother (Sree lekha devi) account is been hacked and an amount of rs.3000 been deducted yesterday (19/4/2020 at 3.00pm).

                            When i checked my account statement, 9999 rs been deducted as part of citruspay kotak and 20000 from paytm

                            Account details:
                            Account no: #4455
                            Customer name: sree lekha m r & jayasekhar b (Joint account)
                            Ifsc code : sbin0009589
                            Sbi - chemmanvilai

                            Request your team to block this transaction as early as possible and kindly revert back the amount to the account. Thanks in advance.

                            Thanks & regards,
                            Sreejith
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                              P
                              Prachi7
                              from Lucknow, Uttar Pradesh
                              Apr 20, 2020
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                              Address: gurgaon
                              Website: paytm

                              The refund for the ticket on booking it for the second time has not been initiated. Its been 3 months. I have not got my money back for the full amount 3457.
                              For clarity i'll mention it again - 1) booked ticket on 4th 2) got refund on 4th but received the ticket 3) paytm sent me payment link to pay or else it will get cancelled on 6th 4) paid full amount on the link still ticket got cancelled and still the amount has not been refunded. Customer care of paytm is not at all assisting me, they don't pick the call for 30 minutes, then say the same regular excuses that the back end team is still working, so they have indirectly taken the full amount i. E 3457. I need a refund asap, paytm is really being careless, being a big firm i don't know how they manage to create errors on such level. Shame!!
                              +2 photos
                              May 18, 2020
                              Updated by Prachi7
                              when will my complaint be processed? is this a joke?!!
                              still no action has been taken, if proper action or refund is not generated on time I will take this matter to the consumer court and file a case against paytm (I have all due proofs), So respond ASAP with the refund else I am going to escalate it everywhere what paytm did!!
                              I wish there was an option of zero rating stars!!
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                                M
                                manishrmehta
                                Apr 20, 2020
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                                Website: Https:paytm.com

                                Manish ratilal mehta mobile no -[protected] [protected]@yahoo.com
                                Bank a/c no -[protected] ifsc - sbin0018802
                                Four tranjection by fraud by my paytm upi
                                25, 000 date 18/04/2020 12.03 p. M. - upi/dr/[protected]/[protected]
                                25, 000 date 18/04/2020 12.03 p. M.-upi/dr/[protected]/[protected]
                                25, 000 date 18/04/2020 12.04 p. M - upi/dr/[protected]/[protected]
                                25, 000 date 18/04/2020 12.05 p. M.-upi/dr/[protected]/[protected]
                                tid no - sba[protected] a/c no *618
                                tid no-sba[protected]a/c no-*499
                                tid no-sba[protected] a/c no-*930
                                tid no-sba[protected] a/c no-*077
                                +2 photos
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                                  ANJALI NARWARE
                                  Apr 19, 2020
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                                  My account got hacked and i have raised more than 20 queries with paytm the staff is not ready to resolve the issue and more over everyone is saying reach out to this department reach out to that department. They took more than 1.5 month and still the query is not resolved and i cannot add money to my paytm wallet. I am not able to use upi. I cannot ask for the number update as well because i have only one bank account that is link with my registered mobile number. Instead i would like to ask paytm team to unblock my account so that i can perform the transaction and use the virtual payment options
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                                    K
                                    Kashinath,shastri
                                    Apr 19, 2020
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                                    Address: Varanasi

                                    The undersigned recharged mobile no.[protected] with rs.24/= on 9th april vide order no..[protected] and debited from my bank account. Seeing no response again recharged with rs.24/= on 12th april, 2020 vide order no.[protected] and again, after deducting cash back of rs.20/=, an amount of rs, 4/= was debited from my bank account. But till date the sim has not been recharged for which i am sufferring. Please check and remit amount to bsnl immediately.
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                                      के.एल मीना
                                      Apr 19, 2020
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                                      Address: Khoda ka Bass Dagdaga Th-Reni Alwar

                                      Sir mujko my paytm account unblock करवाना h sir please help me
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                                        T
                                        TiwaRi Shubham
                                        Apr 17, 2020
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                                        Maine paytm se 23/3/2020 rail ticket book kia pr ticket booking fail ho gya bcoz maine right rail password nhi daala tha pr mera 2803 rupay deduct ho gye.. Jab maine paytm me inquiry ki to msg aaya ki account me paisa transfer kia ja chuka pr actual me paisa refund hi nhi gya h..
                                        Baar baar complaint krne pr bhi koi sunwayi nhi ho rhi hai or iss tym #lockdown hone ki vjh se paise ki jarurat h rasan bgera k liye..
                                        Kripa kr k meri complaint ko dhyaan me rkh kr action liya jaye.
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