PayTM Mobile Solutions Complaints & Reviews

Sir paytam page pur jo coustomer care kay no. De rakhay hay un pur manay 27
Ep. Ko call kura tha unohnay registerd mob. No. Pucha tha phir unohnay otp
Puchi thi phir atm card no. Pucha phir expiry date and cvv no. Phir mere ko
Pahlay electricity bill pur 100 rs ka casgback mila tha jis no. Say phone
Aaya tha us pur 100 rs ka notification recived hua tha similarly 28 sep. Ko
Wallet add money kay issue kay liay dusray customer care kay no. Pur call
Kura tho unohnay refisterd mob. No. Puchay phir otp puchi gayi phir atm
Card no. Or cvv no. Puchi or atm say 999 rs nikal liay gaye sir kya yahi
Ervice bolnay pur gali say baat karnay luga. |or baar baar transaction ki kossis ki jaati hay

Now I believe the below details pasted against my only last few days will help you with the required details to resolve the issue faster and better!

Thanks and regards,
remember for the 10th time my no [protected] is no more with me, hence sending otp in that will not serve the purpose
my new proposed no is [protected] against id [protected]@rediffmail.com
my already another registered no is [protected] against id [protected]@gmail.com
Also note the proposed miss call in your given sms is not geting through in spite of NUMEROUS attempt
Whereas when tried through [protected] it is (miss call) is taking place but again of no use since you have suggested to give the call only through [protected] for new update.
If still not clear, You have to go through all my previous mails minutely instead of sending auto generated mails.

I am very very worried, the way my issue still remains unaddressed
No one is even bothered to give a call even!!!

From: "joydeep dasgupta"
Sent: Fri, 23 Sep 2016 17:53:19
To: "Paytm Care"
Subject: Re: Ref : 07134983 Your Query with Paytm Care (SF)

NOOOOOO WAY I could get through your given sns no [protected]...no war even after frantically trying not less then 60 times within the time limit.

please do something & request for a call.
Again remember cell no [protected] is no more with me.
rgds
joydeep dasgupta
[protected]
or
[protected]

From: "joydeep dasgupta"
Sent: Fri, 23 Sep 2016 17:07:46
To: "Paytm Care "
Subject: Re: Ref : 07134983 Your Query with Paytm Care (SF)

please call & sms

From: Paytm Care
Sent: Fri, 23 Sep 2016 12:23:45
To: "[protected]@rediffmail.com"
Subject: Re: Ref : 07134983 Your Query with Paytm Care (SF)


Dear Customer,

We are happy to assist you.

We would like to inform you that we have tried to call you but you didn't picked the call so that we would like to inform you that kindly picked the call and make a miscall on thast number which is showing on SMS within 60 minutes.

Once you make a miss call on it your number will be updated.

Should you need any further assistance, let us know.

Thanks and regards,
Paytm Care

ref:_00D28dppr._50028RVdIY:ref

Now I am clear in-spite of mentioning that the no [protected] is not with me still you all are sending OTP in that no...which i cannot excess !!! Quite clear u all do not want to solve my issue... If so than u would have at least called me to understand my issue... Now where do i escalate this ? Please provide me the mail id I have given you my bank statement for what?

From: Paytm
Sent: Sat, 24 Sep 2016 17:08:20
To: [protected]@rediffmail.com
Subject: Mobile Number change request for your Paytm Account

Untitled Document

Paytm Paytm

Hi there!

We have received a request to change the mobile number in your Paytm account from [protected] to [protected]. Once changed, You will no longer be able to login using [protected].

If you requested this change, please enter the OTPs (One Time Passwords) sent to your existing mobile number [protected] & the new mobile number [protected], in your Paytm app or website.

If you did not change the Mobile Number, please let us know immediately at paytm.com/care

Paytm Care Team

ok I will wait for the sms but u can call me in [protected] also

From: Paytm Care
Sent: Sat, 24 Sep 2016 17:28:46
To: "[protected]@rediffmail.com"
Subject: Re: Ref : 07134983 Your Query with Paytm Care (SF)

Dear Customer,

We are happy to assist you.

Please accept our sincere apology for the inconvenience caused to you.,

We would like to inform you that we have again raised your request to update your new phone number [protected], you'll receive an SMS within next 2-4 hrs so kindly make sure to call on that Particular Number which is mentioned in the SMS within 60 Minutes.

We also tried to call you on your Number but your number is switch off/ Not Reachable.Please turn on your Phone to receive the SMS.

Should you need any further assistance, let us know.

Thanks and regards,
Paytm Care

Received your giving miss call sms no But Note one last time request
1) I am trying to give miss call but it is not going through [protected] again while trying through airtel another registered no [protected] I am able to generate the miss call.
2) I have mentioning it second time but No solution.
3) If you are not able to call me in [protected] ; you are told several time to call in my alternate no which is still awaited.
4) One thing is clear; nor you are able to connect me in my reliance no nor I am able to generate miss call which means something wrong with reliance itself.
5) Now for God 's shake can u call me instead of these useless mail correspondence happening since last one week ???????????????????

Sent from RediffmailNG on Android

From: Paytm Care
Sent: Sun, 25 Sep 2016 11:39:18
To: "[protected]@rediffmail.com"
Subject: Re: Share 'invoice.pdf'


Hello Joydeep,

We’d love to help you. However, we do not fully understand your concern. We would appreciate if you could send us more details to help us resolve the issue faster and better!

Thanks and regards,
Paytm Care

Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications."

ref:_00D28dppr._50028RhFtV:ref
Quick reply to "joydeep dasgupta"

there is no executive there in the no to whom I can talk Now I simply don't want any unworth reply from your end instead just call me!!! just call me!!! just call me!!! more than 20days got passed you people are just fooooolig around with me instead of addressing. Listen I have got no otp sms in my new no [protected] do yoooooooooooooooou understand?

From: Paytm Care
Sent: Wed, 28 Sep 2016 19:44:20
To: "[protected]@rediffmail.com"
Subject: Re: Share 'invoice.pdf'

Hello Joydeep,

Thanks for shopping with us.

This is with regards to the concern which you have registered with Paytm against the order number [protected].

As per your concern, we would like to inform you that you can coordinate with our customer care executive on[protected].

We hope this helps. Should you need any further assistance, let us know.

Look forward to see you again at Paytm.

Thanks and regards,
Paytm Care

Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications."

[protected] Original Message[protected]
From: joydeep dasgupta [[protected]@rediffmail.com]
Sent: 9/25/2016 4:10 PM
To: [protected]@paytm.com
Subject: Re: Share 'invoice.pdf'

Received your giving miss call sms no But Note one last time request
1) I am trying to give miss call but it is not going through [protected] again while trying through airtel another registered no [protected] I am able to generate the miss call.
2) I have mentioning it second time but No solution.
3) If you are not able to call me in [protected] ; you are told several time to call in my alternate no which is still awaited.
4) One thing is clear; nor you are able to connect me in my reliance no nor I am able to generate miss call which means something wrong with reliance itself.
5) Now for God 's shake can u call me instead of these useless mail correspondence happening since last one week ???????????????????

Sent from RediffmailNG on Android

From: Paytm Care
Sent: Sun, 25 Sep 2016 11:39:18
To: "[protected]@rediffmail.com"
Subject: Re: Share 'invoice.pdf'


Hello Joydeep,

We’d love to help you. However, we do not fully understand your concern. We would appreciate if you could send us more details to help us resolve the issue faster and better!

Thanks and regards,
Paytm Care

Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications."

ref:_00D28dppr._50028RhFtV:ref
Quick reply to "joydeep dasgupta"

Hi Team,

I ordered from paytm and paid the amount online. 60% cashback on the order amount with promo code was supposed to be credited after 24 hrs of product shipment.
My order is delivered but cash back amount is not credited to paytm wallet even after 48 hrs.
Below is the paytm order id
[protected]

Kindly help in getting the Cashback amount.

My account got debited on 28th September after I received a fraud call.
The money has been credited to a PayTm account.
I tried contacting paytm so that I can get details of it but they are not responding.

If Paytm does not respond and maintain silence, it implies that they are too involved in this fraud.

I have already dropped an email regarding the details of the transaction and expected at least they would provide me with some details.

As their app I make recharge but I get wrong benefit please don't make customers fool or stops collected money from them by showing wrong recharge option. Its crime in IPC 420.

I was paying my cesc electricity bill rs 770/- dated on 19/09/201616, time - around 6:30 am against customer id [protected] through united bank of india debit card. Initially it show transactions failed. Few minutes later i got message from bank cut off from my account total rs. 770/-. So please arrange the above said amount return to my account and take strong action against it.

Dear Sirs

Yesterday afternoon around 12.55 pm I have recd a call from mobile no: [protected] asking the details of my SBI Credit Card and he told he is from
the SBI CREDIT CARD Div and my card is going to be upgraded and he told the new card will be issued with my photograph as per RBI Regulations and he said on reward points he needs some details he got the otp twice and cvv everything. Knidly block the transactions twice he made for RS 4999 x 2
My Mobile No: [protected] and my Card No: [protected]

Date-27/09/2016
Sir I transfer money to other paytm wallet
But money not transfer my account is debit by rs500 at 14 time
And in28/09/2016 I added money rs
500 and transfer rs500, money not added in my paytm wallet and not transfer to other wallet and my account is debit so please sir refund 8000rs in my bank account
Thank u

Dear sir,
Worst experienced with paytm.
Sir, i have recharged to wrong number so please cancel my transaction.. As i have already raised a complaint against cadhback.
I have requested cashback because of wrong recharged..

Any way, please revert my transaction.. Thats all.. Worst experience with paytm..

But i have made the transaction[protected].29hrs from paytm app.
Order details
# [protected]
[protected]t08:59:06.000

Please contact me to the given details.
Masood.
[protected]@gmail.com
[protected]

Hai sir

Iam karthick my pospaid bill is faild in last weeek and not retun amount is may wallet
Message only is comming 24*7 is day retun is wallet but comming ple action

My id on paytm is under the name of Jasraj Gill and i place an order of Sanitary bags and the order number is [protected].

i ordered this product on 6th September but till now i havnt received the product and company is saying that it is being delivered on 14th September and i told them via email that i havnt received it and do provide me with proof of delivery with having signature of the person who received it. but till now then havnt send me the proof of delivery and keep on lying that i have received the product bu in actual i havnt.

its a pathetic online company who doesnt listen to its consumers.

Hi,

I have raised a complaint against PayTM. There are some cheaters from payTM support team who called me to resolve my issue.

But instead of resolving my issue they did fraud and transferred 5000 amount from my account.

How come PayTM employees are doing this ? Why PayTM company is encouraging these guys to access the PayTM accounts and transferring the amount. These fraud guys are able to generate OTPs from PayTM as well.

Please take care of these fraud guys and return the amount back to corresponding people. The below are their phone numbers. Please take action if you are not a fraud company.

[protected]
[protected]
[protected]


Please trace these days and help police to find these guys and help for better society in India.

My payment was successful, but the provider still says its not paid?

As per paytm "the electricity provider may take upto 2 working days to update the status after a successful transaction. If it still doesn’t reflect, please contact paytm customer care with your order details."

In my case, i have done my transaction on date 22-sept-16 and today is 28-sep-16 almost 6 days are gone but still it;s not reflected at service provide end and no refund or cashback is got from paytm.
I have register 3 complaints for same no reply from patm team.

Hlo sir my name vishavjeet sharma my recharge has failed nd refunded my balance my ph no [protected] nd recharge date 24 09 16 eveing timing so sir my balacne back my Atm card nd next try to recharge so please help nd paytm peroid refunded for 5 day nd my balance so 5 day before no balacne refunded please my balacne refunded fast nd try to next recharge
Thanxyou

Hi,

I want to upgrade my Paytm wallet so regarding same i have made requests many times for agent visit as soon as i made request i got calls from agency but agent not came till yet.after 3-4 times i mailed the same issue to Paytm customer care but they are also told me that our agent tried to call you but your number was not contactable, so request you to made another request for wallet upgrade. after that again same issue on my request.

from 26 Aug'16 to 28 Sep'16 i am waiting for agent to collect docs.

Whey Paytm is providing service for collecting docs when they are not able to collects.
And how can it possible that Paytm Customer care is able to call me, agency is able to call me, my all contacts are able to call me but Paytm agents are not able to call me and also not able to come at my premises.

Satendar Singh
[protected]

Wrong and damage product dilevered last week. I have complained to paytm care but no solution provided yet and ticket closed 3 times escalate again then open again. Product ammount is 23k, but pattm care tm is response as i purchase a 23inr product. Really unresponsive reply i am getting from paytm care.

As per pay tm website product dimension is 600mm*380mm*560mm
But actual and received product dimention is 660mm*435mm*690mm

And product is damage from 2 side.

Actually i ordered new mobile phone intex aqua speed hd (White & gold) from paytm[protected]. Or after few day they deliveried my order.

Recently i have problem with this mobile & i got to intex care center mohali or they refused to give me warranty of this mobile. Because they said its out or warrenty.

This phone activited on[protected] that means warrenty till[protected]
But i ordered this phone[protected] according to this i have warrenty to this phone but intex care said to talk with paytm.

Last 20 days i daily mail to paytm but this igonor my request or said provide proof from care then i send screenshot which send by intex care but paytm said not clear. 2-3 time i send image of out of warrenty but paytm ignor

Approxmate month gone

Because of wrong product sold to my i face to many trouble i waste my time or money to go intex care again & again.

Even i tried to contect but they dnt reply so please help to resolve this problem.

I have all invoice or screen shot which provide by intex care.

Very Bad Service and Cheap customer Care, No Single word for Support..If you want purchase then You can buy on your own risk/responsibility, coz Paytm will Not Support after ordering .As i have order BSA i bike 7 Speed for Men (Order No-[protected]) and received the Ladies Cycle and after calling on Customer Care, they completely deny for Support, they Directly told to Return Only and no Support about replacing .means if Boy/Men order his gents cloths then Paytm will deliver Ladies Clothes..Paytm words will be-wear it or return...what is this ? Paytm cheating to customers .

Sir i want to say that
I order one mobile phone from paytm side
But deliver product me issues imei number
My receive product imei number not match my invoice and mobile phone and box
Do i rises complaint but paytm is not return my wrong product
Order no...[protected]
Complaint no...07019358
Purchase date 13/09/2016
O kindly i request you please solve my problem sir
Paytm is fraud shopping side..

The person lives in delhi and he do not nave any paytm account bot the money from the account of the person from staandard chartered bank as per the detail of the attached document has been cheated therfore please take the action and close the account of that person

1 977400 —[protected]/-inr
2. 975100 —[protected]/-inr
3 499000 —[protected]/-inr
4 975100 —[protected]/-inr
5 995400 —[protected]/-inr
6 100000 —[protected]/-inr
7 499000 —[protected]/-inr
8 977400 —[protected]/-inr