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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 644

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N
nil neilesh
Sep 29, 2016
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Address: 411028
Website: paytm.com

As their app I make recharge but I get wrong benefit please don't make customers fool or stops collected money from them by showing wrong recharge option. Its crime in IPC 420.
+2 photos
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    S
    Sukalyan Mondal
    from Ranchi, Jharkhand
    Sep 29, 2016
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    Address: 743144
    Website: paytm.com

    I was paying my cesc electricity bill rs 770/- dated on 19/09/201616, time - around 6:30 am against customer id [protected] through united bank of india debit card. Initially it show transactions failed. Few minutes later i got message from bank cut off from my account total rs. 770/-. So please arrange the above said amount return to my account and take strong action against it.
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      Padmasrinithi
      from Mumbai, Maharashtra
      Sep 29, 2016
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      Address: Tiruvallur, Tamil Nadu, 600053
      Website: paytm

      Dear Sirs

      Yesterday afternoon around 12.55 pm I have recd a call from mobile no: [protected] asking the details of my SBI Credit Card and he told he is from
      the SBI CREDIT CARD Div and my card is going to be upgraded and he told the new card will be issued with my photograph as per RBI Regulations and he said on reward points he needs some details he got the otp twice and cvv everything. Knidly block the transactions twice he made for RS 4999 x 2
      My Mobile No: [protected] and my Card No: [protected]
      Sep 29, 2016
      Updated by Padmasrinithi
      Sir pls cancel the transaction pls and get back my money swiped
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        P
        punil singh
        Sep 29, 2016
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 205262

        Date-27/09/2016
        Sir I transfer money to other paytm wallet
        But money not transfer my account is debit by rs500 at 14 time
        And in28/09/2016 I added money rs
        500 and transfer rs500, money not added in my paytm wallet and not transfer to other wallet and my account is debit so please sir refund 8000rs in my bank account
        Thank u
        +1 photos
        Dear sir I ordered a mens boxers on paytm but they can delivered till now.and also they sent me a delivered message sir.please solve my problem.thanking you sir.

        Account debit but money not transfer to other paytm wallate - Comment #2562614 - Image #0
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          U
          usman1
          from Mumbai, Maharashtra
          Sep 29, 2016
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          Address: Tumkur, Karnataka, 572101
          Website: www.paytm.com

          Dear sir,
          Worst experienced with paytm.
          Sir, i have recharged to wrong number so please cancel my transaction.. As i have already raised a complaint against cadhback.
          I have requested cashback because of wrong recharged..

          Any way, please revert my transaction.. Thats all.. Worst experience with paytm..

          But i have made the transaction[protected].29hrs from paytm app.
          Order details
          # [protected]
          [protected]t08:59:06.000

          Please contact me to the given details.
          Masood.
          [protected]@gmail.com
          [protected]
          Oct 03, 2016
          Updated by usman1
          Please refund my amount immediately
          Oct 03, 2016
          Updated by usman1
          Call me urgently @ [protected]
          Tds meter purchased from you. stopped working after 3 days. I want Replacement.
          On switching on the meter.No display appearing.TDS-3. TDS/TEMP HM DIGITAL
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            K
            Karthick Kj Karthick
            from Chennai, Tamil Nadu
            Sep 28, 2016
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            Address: Chennai, Tamil Nadu, 600091

            Hai sir

            Iam karthick my pospaid bill is faild in last weeek and not retun amount is may wallet
            Message only is comming 24*7 is day retun is wallet but comming ple action
            Sep 28, 2016
            Updated by Karthick Kj Karthick
            PayTM Mobile Solutions — Wallet amount not retun

            1 Review
            Ka Karthick Kj Karthick on Sep 28, 2016 Mark as Resolved
            Phone/Mobile Number: [protected]
            Transfer ID: [protected]

            Hai sir

            iam karthick my pospaid bill is faild in last weeek and not retun amount is may wallet
            message only is comming 24*7 is day retun is wallet but comming ple action
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              S
              shergill92
              Sep 28, 2016
              Resolved
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              Resolved

              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: www.paytm.com

              My id on paytm is under the name of Jasraj Gill and i place an order of Sanitary bags and the order number is [protected].

              i ordered this product on 6th September but till now i havnt received the product and company is saying that it is being delivered on 14th September and i told them via email that i havnt received it and do provide me with proof of delivery with having signature of the person who received it. but till now then havnt send me the proof of delivery and keep on lying that i have received the product bu in actual i havnt.

              its a pathetic online company who doesnt listen to its consumers.
              Oct 3, 2016
              Complaint marked as Resolved 
              they have refunded the money but didnt provided the proof of delivery(POD)
              Please send money for paytm watch dezine dz_gr1181blu day &date analogwatch for men order no [protected]
              Dear Team,

              Last month try to contect customer care all number are showing frod.Paytm money and recharge everything is not working proper and i cant believe and suggest every people not use paytm.
              When i try customer care and all number wrong mention in website i complain in goverment department.
              please solve my problem with in 2 hours other wise my complian with media and goverment department.
              my no.[protected]
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                V
                venkatesh.basi
                from Bengaluru, Karnataka
                Sep 28, 2016
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                Website: www.paytm.com

                Hi,

                I have raised a complaint against PayTM. There are some cheaters from payTM support team who called me to resolve my issue.

                But instead of resolving my issue they did fraud and transferred 5000 amount from my account.

                How come PayTM employees are doing this ? Why PayTM company is encouraging these guys to access the PayTM accounts and transferring the amount. These fraud guys are able to generate OTPs from PayTM as well.

                Please take care of these fraud guys and return the amount back to corresponding people. The below are their phone numbers. Please take action if you are not a fraud company.

                [protected]
                [protected]
                [protected]


                Please trace these days and help police to find these guys and help for better society in India.
                Sep 28, 2016
                Updated by venkatesh.basi
                You may get calls from PayTM to resolve any issue raised with PayTM. With their nice conversation they ask your bank details and they will initiate a transaction, confuse you and ask you to share that OTP number immediately they will transfer amount from your account.

                These bastards are calling from the below numbers.

                [protected]
                [protected]
                [protected]
                [protected]
                [protected]

                There are many more numbers like this. You install truecaller mobile app to see the blocked numbers and block them on your phone as well. Also dont ever share your OTP/card numbers/any security information with any one.

                Share this message to help your friends and others as well.

                How PayTM company employees are doing this ? Why PayTM company is encouring these fraud employees ?
                this is a fraud company
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                  N
                  Nilesh sulke
                  from Hyderabad, Telangana
                  Sep 28, 2016
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                  Address: 400709
                  Website: paytm.com/grievance-policy

                  My payment was successful, but the provider still says its not paid?

                  As per paytm "the electricity provider may take upto 2 working days to update the status after a successful transaction. If it still doesn’t reflect, please contact paytm customer care with your order details."

                  In my case, i have done my transaction on date 22-sept-16 and today is 28-sep-16 almost 6 days are gone but still it;s not reflected at service provide end and no refund or cashback is got from paytm.
                  I have register 3 complaints for same no reply from patm team.
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                    V
                    Vishavjeet Sharma
                    from Shimla, Himachal Pradesh
                    Sep 28, 2016
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                    Address: 143105
                    Website: www.paytm.com

                    Hlo sir my name vishavjeet sharma my recharge has failed nd refunded my balance my ph no [protected] nd recharge date 24 09 16 eveing timing so sir my balacne back my Atm card nd next try to recharge so please help nd paytm peroid refunded for 5 day nd my balance so 5 day before no balacne refunded please my balacne refunded fast nd try to next recharge
                    Thanxyou
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                      S
                      satendar1184
                      from Noida, Uttar Pradesh
                      Sep 28, 2016
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                      Hi,

                      I want to upgrade my Paytm wallet so regarding same i have made requests many times for agent visit as soon as i made request i got calls from agency but agent not came till yet.after 3-4 times i mailed the same issue to Paytm customer care but they are also told me that our agent tried to call you but your number was not contactable, so request you to made another request for wallet upgrade. after that again same issue on my request.

                      from 26 Aug'16 to 28 Sep'16 i am waiting for agent to collect docs.

                      Whey Paytm is providing service for collecting docs when they are not able to collects.
                      And how can it possible that Paytm Customer care is able to call me, agency is able to call me, my all contacts are able to call me but Paytm agents are not able to call me and also not able to come at my premises.

                      Satendar Singh
                      [protected]
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                        D
                        DEEPAK RAM RATHI
                        from Tura, Meghalaya
                        Sep 28, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: Paytm.com

                        Wrong and damage product dilevered last week. I have complained to paytm care but no solution provided yet and ticket closed 3 times escalate again then open again. Product ammount is 23k, but pattm care tm is response as i purchase a 23inr product. Really unresponsive reply i am getting from paytm care.

                        As per pay tm website product dimension is 600mm*380mm*560mm
                        But actual and received product dimention is 660mm*435mm*690mm

                        And product is damage from 2 side.
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                          K
                          keshavcgc
                          from Mohali, Punjab
                          Sep 28, 2016
                          Resolved
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                          Resolved

                          Address: 160071
                          Website: www.paytm.com

                          Actually i ordered new mobile phone intex aqua speed hd (White & gold) from paytm[protected]. Or after few day they deliveried my order.

                          Recently i have problem with this mobile & i got to intex care center mohali or they refused to give me warranty of this mobile. Because they said its out or warrenty.

                          This phone activited on[protected] that means warrenty till[protected]
                          But i ordered this phone[protected] according to this i have warrenty to this phone but intex care said to talk with paytm.

                          Last 20 days i daily mail to paytm but this igonor my request or said provide proof from care then i send screenshot which send by intex care but paytm said not clear. 2-3 time i send image of out of warrenty but paytm ignor

                          Approxmate month gone

                          Because of wrong product sold to my i face to many trouble i waste my time or money to go intex care again & again.

                          Even i tried to contect but they dnt reply so please help to resolve this problem.

                          I have all invoice or screen shot which provide by intex care.
                          +3 photos
                          Feb 13, 2017
                          Complaint marked as Resolved 
                          they refund my money & arranged reverse pick for is phone
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                            A
                            anjul11
                            from Indore, Madhya Pradesh
                            Sep 27, 2016
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                            Address: 462016
                            Website: paytm

                            Very Bad Service and Cheap customer Care, No Single word for Support..If you want purchase then You can buy on your own risk/responsibility, coz Paytm will Not Support after ordering .As i have order BSA i bike 7 Speed for Men (Order No-[protected]) and received the Ladies Cycle and after calling on Customer Care, they completely deny for Support, they Directly told to Return Only and no Support about replacing .means if Boy/Men order his gents cloths then Paytm will deliver Ladies Clothes..Paytm words will be-wear it or return...what is this ? Paytm cheating to customers .
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                              C
                              chandan841084
                              Sep 27, 2016
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                              Address: Gurgaon, Haryana, 122001
                              Website: www.Paytm. com

                              Sir i want to say that
                              I order one mobile phone from paytm side
                              But deliver product me issues imei number
                              My receive product imei number not match my invoice and mobile phone and box
                              Do i rises complaint but paytm is not return my wrong product
                              Order no...[protected]
                              Complaint no...07019358
                              Purchase date 13/09/2016
                              O kindly i request you please solve my problem sir
                              Paytm is fraud shopping side..
                              +2 photos
                              Oct 05, 2016
                              Updated by chandan841084
                              Order Number: [protected]
                              please return my this product ok i need urgent replacement this product sir please u understand my problem ok kindly i request you
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                                M
                                mvasi
                                from Noida, Uttar Pradesh
                                Sep 27, 2016
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                                Address: New Delhi, Delhi, 110049
                                Website: www.paytm.com

                                The person lives in delhi and he do not nave any paytm account bot the money from the account of the person from staandard chartered bank as per the detail of the attached document has been cheated therfore please take the action and close the account of that person

                                1 977400 —[protected]/-inr
                                2. 975100 —[protected]/-inr
                                3 499000 —[protected]/-inr
                                4 975100 —[protected]/-inr
                                5 995400 —[protected]/-inr
                                6 100000 —[protected]/-inr
                                7 499000 —[protected]/-inr
                                8 977400 —[protected]/-inr
                                +2 photos
                                Sep 27, 2016
                                Updated by mvasi
                                please do the needful early
                                Looks like PayTM company itself is a fraud company. They are encouraging their employees to do such fraud things.

                                Please raise a police complaint with these documents.
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                                  P
                                  priya144
                                  from Mumbai, Maharashtra
                                  Sep 27, 2016
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                                  Address: New Delhi, Delhi, 110046
                                  Website: misuse of my personal details

                                  I am priya and i m a owner of this mb. no. [protected]. this no. is hacked by some one and he will be misuse from this no. i request you plz block this no. and stop all services provided to this no. they may be cheat on others with using my mobile no. any kind of transcation with my this mobile no. plz blocked it. my humble request with you.

                                  Thank you
                                  Priya
                                  +2 photos
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                                    A
                                    Aseem Singhal
                                    from Adampur, Punjab
                                    Sep 27, 2016
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                                    Address: Chandigarh, Punjab, 160022
                                    Website: Paytm

                                    Dear sir

                                    I have paid through paytm wallet amount of rs 1995 on 26th sep 2016.my email id is aseem.[protected]@gmail.com

                                    I have paid through paytm to bill desk for payment of feees for namt exam nd the wallet id [protected].

                                    I have contacted the merchant twice and as per them no payment recvd on this date through paytm.

                                    Plz help me it is very important to me.plz check at ur payment has been returned back to paytm.

                                    Regards
                                    Aseem
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                                      ankarao jakka
                                      from Bhubaneshwar, Odisha
                                      Sep 26, 2016
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                                      Address: Guntur, Andhra Pradesh, 522001

                                      Dear sir,
                                      Am ankarao j, actually today i was recharge the dth amount rs 880/- but am not receiving and my mobile was displays we are facing some technical issues, thats why am raise the complaint,
                                      Please kindly credit my amount in account, a/c no [protected]
                                      +1 photos
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                                        S
                                        satish04u
                                        from Delhi, Delhi
                                        Sep 26, 2016
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                                        Address: Bhavnagar, Gujarat, 364002
                                        Website: paytm.com

                                        I have recived a faulty asus rog gl552vx laptop from paytm with order id :[protected] on 19th September and after installing os i came to know that speakers are malfunctioning.after troubleshooting i came to know that it was problem with left spaker and informed paytm and requested them return.they have asked for photographs and i have sent them.from then onwards it started like telling"your product is covered under seller warranty.contact seller".
                                        daily they are telling the same thing.i wanted refund because they have sent me a defective product and not taking any responsibility.i have lodged complaint on 22 -sep -16. till now 17 mails are there in mail thread everytime giving standard answer.product is covered under seller warrenty.then what is about 15 days return policy.
                                        my complaint ticket:[protected]
                                        Sir i transfer money 4000 by paytm but by mistak wrong no placed . But transaction is successfully . Now what can i do. How can i return my money . That person dont pick the phone. So please told me solution of this problem.
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