PayTM Mobile Solutions Complaints & Reviews

Dear sir,
I would like to inform you that actually i have 198rs recharge in my number to two times on the date of 03-oct-2016 now the recharge is showing successful but not success and my amount is also detected from my account. My order id number is [protected] and second order number is [protected].

I had payment my obc bank a/c, paytm shows success but not success

So kindly request to you that my amount is refund in my account.

My email id is abhay. [protected]@gmail.com
My contact number is [protected]

Please help me m not satisfy to your service if you not refund my amount.

Thank's...

I ordered back bag in paytm. But after receiving the product i checked. That is a not back bag. That is waste clothings with very much smelled. I am given complaint to paytm. After 15 days investigation they told that the order is complete so they wont refund the amount. I think this is the new way of cheating customers. Order id [protected]. Dont believe paytm. Be carefull

Ecommerce website: www.paytm.com
Order # [protected] booked 13 July 2016.
Sold by: EaseMyTrip
Seller Ref No.: BET[protected]

Flight Details: Air India
Travel date: 21st July 2016

Had booked a flight ticket against the order number mentioned above. Cancelled the flight ticket before the flight date/time.
PayTM not giving refund despite airlines confirming over email that the ticket has been cancelled and refund generated to agent.
The order was placed for booking of an AirIndia ticket

Requesting a refund from PAYTM for the cancelled amount.

Please help.

Dear sir
By mistake we pay bill idea no.[protected] rs.5700 so cansal that transaction please

I ordered for 55 watches but received only one. please either send me my remaining order or refund the money.

Yesterday oct 2nd 2016, i recharged 199 for idea, mobile no : [protected], order id : [protected]
But yet it has not been recharged for the number. It is still showing the status as "waiting for operator's confirmation". Please make it as soon as possible.
I would like to request you to refund the amount deducted. This is really annoying response from paytm. I cannot wait for a day to get recharged.

I have booked my movie tickets yesterday 4:30 p.m..and after more than 24 hours still I didn't get full cash back..so, check your services..and provide me my full cashback..it will be good for you..otherwise I will register complaint to customer consumer court..

I have ordered a Stroll Men flip flop Opal and after sometime i cancelled my order because i selected another of my address which i have saved before . its now been more than a week and i haven't got my refund . i have complaint on the site through email several times but their is this same replies every time that your refund will be done within 3-4 days but no such thing has happened till now and i am helpless as cannot get in touch with them directly .

Dr sir/mam I purchased one Sony head set in ur BS pay tm ur paytm workers cannot have knowledge, bcz I order with mick head set, ur pay tm sented with out mick and different product, and bill also different, product and bill not maching, and now ur head set not working, when I gone to Sony service center they told bill and product completely different, when I cal to ur costomer care they are not responding, with in 12 hr rpl me or cl me back [protected] other wise I will rise complaint in consumer forum,

While iam recharging i have selected wrong operator, so how cn i get my refund, my rechrge id : [protected]

I purchased 3 dell inspiron 3558 laptops via order number [protected] & [protected] from paytm which mentioned windows 10 preloaded on the laptop description, but found that the laptop were ubuntu based & windows 10 pirated version was loaded on the laptop by the seller. So i decided to return the laptops & also gave all proof like dell website links & job sheet of dell stating that these laptops are ubuntu based & not windows 10 based, but still patym was not ready to accept the fact & did not accept the return of the laptops.I sent them several emails & made numerours calls to its customer care, but they just rejected the return of the product without giving any reason for the same.They are least bothered about customer satisfaction & have fraud sellers on their website selling products . Kindly take strict action against the company

Dear sir/madam

i have returned the product to PAYTM because it was defective but paytm is refused to take it back every time customer-care people is sending multiple address

1

Hello Amit,

Thanks for shopping with us.

This is with regards to the concern which you have registered with Paytm against the order number [protected].

Sorry for the inconvenience caused to you. We would like to inform you that, we have checked and found as per tracking details your product has been return to your respective courier partner, please confirm the same with your courier person, if yes so please self-ship the product to RPC address New Warehouse Address :-

Plot/ no. 142, Dhulsiras village,
sector-24, Dwarka,
New Delhi 110077

We hope this helps. Should you need any further assistance, let us know.

Look forward to see you again at Paytm.

2.

"Hello Amit,

We understand that you want to return the product Fastrack Women Leather Analog Black Watch - 6103Sl02 against the Order#[protected].

As per earlier communications with you, we don't have a courier pick-up service available at your address. In this case you will need to courier the product back to the merchant on the warehouse address mentioned below. Please mention your Paytm order #[protected] on courier slip and packing of the product.

Address-

145, Chandni Chowk,
Delhi
pine code 110006
Contact no. [protected]

Please note that the item to be returned cannot be used, washed, ironed or tampered in any way. Please include all price tags, labels, original packing and invoice along with the product.

Once the item reaches the merchant and passes the quality check, we will initiate the refund. To get the courier charges refunded to your Paytm wallet (Maximum INR 200), please share the scanned copy/image of the courier slip.

We recommend the below mentioned reliabls:
1. Blue Dart Express Limited
2. DTDC Courier and Cargo limited
3. First Flight Courier Limited
4. FedEx India
5. The Professional Courier Network Limited
6. TrackOn
7. On Dot Couriers & Cargo Ltd
8. Overnight Express Limited

3

C/O ONE97 COMMUNICATIONS LTD

SEED CENTREL DELHI

E1/19A JHANDEWALAN EXTENTION NEW DELHI -110055

Moreover i have send the article at Address no 3rd and 1 st but the same was returned back to me.who will bear the courier charges each time DTDC is charging 250 rs and for twice it is 500 and cost of the product is 1500 rs . Now the courier charges is more than the product cost.

Dear sir,
I would like to inform you that actually i have 50rs recharge in my number to two times on the date of 30-sept-2016 now the recharge is not successful but my amount is also detected from my account. My order id number is [protected] and second order number is [protected].

So kindly request to you that my amount is refund in my account.

My email id is vibhu. [protected]@gmail.com.
My contact number is [protected]

Please help me m not satisfy to your service if you not refund my amount.

Thank's.

I have done payment to postpaid bill of rs 1580/- on 17.09.2016 and cont number [protected] or order id no. [protected] datd 17.09.2016 & its bank payment detail [protected], through your paytm portal but this payment is fail due to your technical default but amount is deducted from my account immediately, therefore i request to you refund my amount of rs 1580/- when as soon as possible in my paytm wallet or bank account

For that matter i have attached the bank statement for this happening
paytm register mobile no. and email id this [protected], [protected]
[protected]@yahoo.com.

I have purchase a phone Samsung Z2 14th Sep.and paytm given to me defeated product and i inform to paytm and same date cancel this order and so many time call & mail but not respond properly and every time given answer 48-72 hrs wait but not cancel the order i think paytm fraud to me
pls return this order or replace this order ASAP
Paytm complaint N. 07333128

Dear sir
I purchased the children toy from paytm order no.[protected] which i got defected.
So i request for the return through paytm website.
But the product is not pick by the company giving reasons that your address is not reachable. But this is how possible when the delivery they reach to my address but at the reverse time my address is not reachable by them.

It is fraud by the company as when they got address at the time of delivery then its there duty to pick the product from same address.

We have order two times a sandwiches grill product, both the time paytm's other agency delivered wrong product. This all happen in 1st week of september 2016, both time we return the product. But still no money refunded. They do not track for refund product from there side.
We are arguing n complaining till date.

Toll free number not working. Paytm service is not a professional. They operate with delhi. They make fools. Do not buy or take risk. Thank you.

Hi team,

I order #[protected] for the item foldable laundary basket but i received
Different item lunchbox delivered on 15/09/2016

Immediately i requested for return that product with complaint with ticket 06921120 on 16/09/2016...

After requesting we did not received any call from seller/paytm customer and even i tried so many times for the paytm customer care[protected] is not working & not able to connect...

Finally i replied to the mail [protected]@paytm.com by saying this information to them for exchange the product

Today 30/09/2016 i received the mail customer not ready to return the product after 7 days delivered with item id [protected] and [protected]..

Please help on this...

Kalyan
[protected]

Dear sir/ madam,
I m customer of paytm... With id - [protected]@yahoo.co.in

On 29th sep 2016, i booked 4 tickets for movie dhoni... With one on one cashback. But could not apply promocode properly. So no cashback is received.
Order no. [protected]

I have complained on site but no reply yet

Kindly do the needfull and send my cashback in my wallet

Regards
Ca. Gurmukh raghani

Dear all

Order no. [protected]... Ref no. 04360669

I had order the mixer grinder online through paytm. When i received the mixer it was not working. The engineer who had come confirmed that the product is defective.

But even after so many month my amt is not refunded by your company. You are to please confirm, whether it will be refunded or not.


So that i can take further course of action

It is such a bad experience buying on line from your companies
It is big harassment.

Regards

Devinder singh [protected]