PayTM Mobile Solutions Complaints & Reviews

Address: Shimla, Himachal Pradesh, 171001

Website: Paytm

It was 1.62 kg as displayed on site and actually 2.06 kg. Return request rejected again and again. More than a week. No pick up. Done everything.. Paytm fraud. Product untouched return request was generated as soon the product was delivered after seeing the specifications were wrong as mentioned in the site. Making wait again and again already sent photographs as asked yet no return accepted.

+2 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Shimla, Himachal Pradesh, 171001

Website: Paytm

Hi m abhishek gupta. I ordered a macbook pro from paytm paid rs 53000 through net banking. It was written in description that it's weight was 1.62 kg so i bought it but when i received the courier i saw it was written 2.06 kg. I needed a portable laptop as already i have one of 2.5 kg so i ordered it. But as i saw that i placed a return request immediately without even opening the laptop. Since then they are constantly rejecting my return request though they mentioned on site that they will return within 15 days of product is wrong. They are sometimes ignoring my return requests sometimes asking photographs which i sent. Again and again making me wait. And wasting my time and money. I don't need this heavy laptop. I want my money back. But these people are fraud. It's been more than a week but they haven't issued any pick up not even accepted my return request.

+2 photos

View replies

S

Sidswa

from Gurgaon, Haryana

Sep 22, 2016

I have been writing queries to Paytm as the Water bill that I paid to Delhi Jal Board is not updated in their account and also in My Accounts Section of Paytm portal.The amount has been deducted from my credit card statement.I also needed clarity on the transaction that happened on 15th July, it is not updated in My accounts.

Apple macbook pro - Comment #2555755 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 700089

Website: BSNL Prepaid recharging failure against order no 206336207

Paytm customer care date 21.09.2016

This is to inform above online mobile recharging for rs110.00 against order no[protected] dt 21.09.2016, have failed although the amount paid to paytm through my hdfc bank credit card. Therefore please refund the amount back to my above credit card.

Regards

Samir kumar chattopadhyay

Laketown kolkata 700089 west bengal

Sep 16, 2016

360's response i have paid the sum of rs 2000 to the agency ehelp for registrayion through pay tm
but now i am not interested pls refund my ammount in my bank

View replies

3

360

from Mumbai, Maharashtra

Sep 21, 2016

Hi
i have just pay the amount of 2000 to ehelp through paytm
now m not interested so pls refund my amount into my acount

Reply

S

shibbi

from Mumbai, Maharashtra

Sep 22, 2016

When i register on Paytm it shows that the mobile number does not exist however the OTP while registering comes on my phone... Please check it... My phone number is [protected]

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Indore, Madhya Pradesh, 452010

Website: Paytm

I have booked chhabra travels for travelling from indore to pune on 14th sep'16 and bus didn't run on that day due to failure of engine. I was being told amount will be refund back in 2~3 days but still it didn't get refunded in my account. Even customer care no is not getting connected. This is really frustrating. Bus details as below -

Order no. [protected]
Bus agency - chhabra travels

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 682024

I have used paytm app to recharge my idea mobile number yesterday (20/9/16). I have received the otp number and have done the proceedings. Later i received the information that the amount is debited from my bank account, but till now the same is not credited to my mobile account. Please do the needful as early as possible.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

ON[protected] at 17.11 I made payment of 291.25 for my IDEA mobile thru PAYTM which was acknowledged. As the service provider (IDEA)insist that they have not received payment till last day I again made payment thru PAYTM on16/09/2016 at15.56 which was acknowledged . NOW the service provider informed me today that they have not received the payment. PLEASE RETURN THE MONEY IMMEDIATELY
REGARDS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 232104

Website: uc browser

I have made 2 transection of 201 each for mobile recharge the amount debated from my SBI account but no recharge was done so kindly repay the respective amount 402 either my wallet or SBI account on an urgent basis. Operator ref no _[protected]. Operator ref no_[protected]. Pramod Kumar [protected]. Please contect me on this number for any information thankyou

View replies

A

Ananth Thomas

from Bengaluru, Karnataka

Sep 20, 2016

I am purchasing aoc monitor. Package inside not put on monitor stand

Reply

A

Akash K. Shirfule

Sep 20, 2016

I had pay my mseb bill they transaction is not successful and my money is debit from my walet plz transfer my money in my wallet

Reply

A

Akash K. Shirfule

Sep 20, 2016

I had pay my mseb bill they transaction is not successful and my money is debit from my walet plz transfer my money in my wallet

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700024

Website: www.complainboard.in

I, Tirthankar Dey recharged my UTS R-wallet with Rs.100 through paytm on 18.09.16 from Axis Bank which was debited from my account but R-wallet balance showing zero.Kindly let me know how can I get back the debited money into my account.
T/seq No[protected]

+1 photos

Sep 16, 2016

Sami Sharma's response I have recharged on my bsnl on 16/9/2016, it shows that order is successful, but I didn't got my balance, my order no.is [protected], kindly recharge or refund my balance.

View replies

V

vishnuprasad344

from Guntakal, Andhra Pradesh

Sep 20, 2016

Amount not yet refunded to sbi account

Reply

S

Sami Sharma

Sep 21, 2016

I hv recharge on my sim of 201 in bsnl on 15/9/1016, it shows that recharge is successful, but I didn't got my balance yet, kindly recharge my Sim or return my balance.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 700104

Website: Paytm

Rs. 600 has been debited from my bank account on 07.09.16 via paytm yet there is no cash in the paytm wallet. I had used the same to pay a merchant, Pickji, and rs. 300 is shown as paid from paytm yet pickji has received no money yet.
I have emailed my complaint on a regular basis to paytm along with file attachments of the transaction details from my bank account. Yet no step has been taken to provide me with a resolution.
I am really shocked by such poor service and customer support. I am so worried about where my money is. Please look into this matter urgently.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

Website: paytm.com

I have transfer 5000 Rs from my Paytm Wallet to my Bank Account on date 4th July 2016 and Same deducted from paytm wallet but amount still not received and I have marked several mail to Paytm regarding the same but no solution received from paytm till now. I have received several mail that we'll transfer your amount in your source account soon. but i have not received my money till now.

Name : Mohan
Mob : [protected]

Transaction ID - [protected]

View replies

S

Shashi Nagannanavar

from Bengaluru, Karnataka

Sep 19, 2016

I Have recharged my mts phone for rs 98rs and paytm has deducted 3 time 98rs from my paytm wallet. and they are saying U have done time rechages

Rs 5000 transfer from paytm wallet to my account but amount still not received in my bank account (transaction id - 2460548802) - Comment #2552529 - Image #0

Reply

K

Kumar Kumar Bujji

Sep 19, 2016

Iam transfer the money through mobile number that time no paytm account after I created account the money will not transfer please check @in my passbook will be shown sent to money (efgh jhdd ) please check call me [protected] please thanks

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 401201

I have forgot the paytm password and i m trying to reset my password but unable to receive the link for password reset after several requests and as my registered number is no more in usage i m not getting a OTP aswell.I had done a recharge of 341 and was suppose to get cashback of Rs 100 which i dint received and now also unable to log in to check it.

View replies

S

Saket_goswami

Sep 19, 2016

I have made a recharge of Rs 420 for my mobile no- [protected] through my PNB net banking but that transaction failed and amount deducted from my account.
This transaction is not showing in my account so i made another transaction through my SBI account and it was successful.

I request you to kindly give back amount to me

Reply

C

chaddi

from New Delhi, Delhi

Sep 19, 2016

On paytm, due to wrong operator selection during mobile recharge get failed, If am calling on their consumer number, no one is picking the call, and heavy charges also deduct, means in anyhow customer ko lutlo paytm waalo., mujhe amount refund karo, Rs.150.

Reply

B

Balaji Kendre

from Mumbai, Maharashtra

Sep 19, 2016

I have booked my train ticket from Hyderabad to Latur date of 25/09/2016, my payment of rupees 444 from paytm wallet has been deducted but ticket has not been confirmed. when I contacted to Paytm customer care they didnt divert my call to their customer care agent. my paytm order number is [protected].

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 174305

Paytm order# [protected] is not delivered to designated address marked on it.
Paytm site/app is showing as delivered.

This order was marked cancelled by me still paytm was not able to stop shipment etc.
Later i refused to take shipment when call is made on mobile number by courier boy.

All of sudden, on 15th september, order status changed to delivered in paytm site.

Now number of questions:
1. Track shipment did not work an option available on their site.
2. Cancel did not work
3. Refund cant be issued as they rely on logistics and supplier heavily not on customer.
4. No proof of delivery available with them or guidelines when i asked to them.

I am fine to loose 6, 000/- amount but want to bring into everyone attention that features available on paytm site are just like toys for kids and does not work in reality.

View replies

B

bhavin.patel136

from Mumbai, Maharashtra

Sep 19, 2016

Hello,
I was purchased a watch but, it is problem of price related. I paid 179 rs by online. But it is bill price in 130.
Why are you extra charge for me. I mention photocopy in bill ship in down step.
Please, this is problem sole me.
Contact number- [protected]

Order not delivered although paytm has delivered status - Comment #2552522 - Image #0

Reply

S

Shibin Gopalakrishnan

from Malappuram, Kerala

Sep 19, 2016

Hi
this is shibin, i had paid 3 landline bsnl numbers today morning([protected], [protected], 202 )
login id : [protected]@gmail.com
i didnt get any email confirmation from bsnl
kindly resolve my complaint as soon as possible

shibin
[protected]

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 631001

Recharging dated[protected]:35:50 for rs 220 (payment through

karur vysya bank ltd, arakkonam branch code: 1763)

transaction code:[protected]

transaction description: pos/e-pos/[protected]/paytm/sbipg

for mobile [protected]

did not happen.

Funds were debited to my account, but the bsnl topup did not happen.

Kindly help resolve.

My mail address: [protected]@gmail.Com

Sep 19, 2016

Updated by silverramesh Recharging dated[protected]:35:50 for rs 220 (payment through

karur vysya bank ltd, arakkonam branch code: 1763)

transaction code:[protected]

transaction description: pos/e-pos/[protected]/paytm/sbipg

for mobile [protected]

did not happen.

Funds were debited to my account, but the bsnl topup did not happen.

Kindly help resolve.

My mail address: [protected]@gmail.Com

Sep 19, 2016

Updated by silverramesh Recharging dated[protected]:35:50 for rs 220 (payment through

karur vysya bank ltd, arakkonam branch code: 1763)

transaction code:[protected]

transaction description: pos/e-pos/[protected]/paytm/sbipg

for mobile [protected]

did not happen.

Funds were debited to my account, but the bsnl topup did not happen.

Kindly help resolve.

My mail address: [protected]@gmail.Com

View replies

L

lkop

from Gurgaon, Haryana

Sep 19, 2016

I have done my DTH recharge on Airtel DTH [protected] of amount 291 the payment was done by hdfc netbanking . the amount deducted from acount and recharge was failed.
Please refund the amount as soon as possible

Ajay kumar Lohar
[protected]@gmail.com

Reply

R

ragini roshni

Sep 19, 2016

+1

Order no [protected] dated 27 August 2016 at Varanasi, up, India.
To call : [protected]

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

This is to inform you that amt of 500 was deducted from my debit card in order to be credited in my ptm wallet under a transaction ID - [protected] dated on friday 16/sep/2016 . This is to bring to your kind notice that kindly redeem the money in my ptm wallet or send the money in my account .
I have your to reach out with your since last 2 days almost every hr but the line is continuously engaged . With my personal experience I would like to inform you that the services being provided on your end are highly unprofessional .Being a customer, after this terrible experience i would never prefer to use Pym application .I will highly obliged and thankful if you will look into the matter and revert to me as soon as possible.

Note-Kindly check the attachment linked with the mail.

Thanks Date-18/10/16
Apoorv Chaturvedi
[protected]

+1 photos

View replies

P

premkr@123

from Gurgaon, Haryana

Sep 19, 2016

Dear Sir/Mam,

My order this [protected] till now this order has been not delivered and i already payment of it so plz deliver my order on ASAP Basis.

Regards,

Chandan
Ph-[protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: paytm.com

I have raised 2 tickets for payment refund of more than 1000 Rs as bus service cancelled due to strike. Paytm team is just replying with an email that 'provide bus operator number' but neither refunding amount nor contacting bus operator. There is not option to escalate to higher level.
Also neither proper customer care number given on the website nor email contact.
There is only a way to raise a ticket through website.
On each request I am getting same response ' Share contact number of bus operator' even though I shared in first ticket.
Also team is not waiting for feedback and reply, they are just closing the request. It feels like they don't want to refund money.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 122018

Website: paytm.com

Bought iPAD Air 2 from PayTM a year back. The Sales Company was Shree Ram Electronics, Basai Road Gurgaon. Recently went to apple service centre when my iPAD faced some problem and need replacement, but Apple cited that its not covered under warranty as its a demo product. Despite repeated request to PayTM and the Sales company to solve the matter, the matter is not addressed. Very pathetic Indian sales shop and equally helpless sale platform These E-tailers surely going to die overtime.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Surat, Gujarat, 394510

Website: paytm

Respected sir
I book 2 nos of day night drive sunglasses but that is not delivered to me and any time contact to me .when I check status then that display consignee not available but any time not contact me through postman and any other.i wait that product and I available on that place.

I am self abdul Gaffar
Mob [protected], [protected]
Email id [protected]@gmail.com

Plz contact me this number and inform me.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201001

Website: paytm.com

I wanted to change my mobile number in my account as i'm not using it anymore.today when i tried to change my number, i couldn't receive otp on my previous number because i'm in roaming with that number.finally i restarted my phone, i received the otp. but till then i reached the otp limit and i was asked to raise a query to paytm care.please solve the issue and provide me new otp to change my number.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700098

Website: www.paytm.com

I tried many times for return but they are not responding against.Everytime they told someone will come for picking back your product, but nothing is happened.I am trying from 14 days ( 2 weeks).They only harassed me, this was happened in past also, at that time they were not giving the refund, so I compained earlier also.Please help me.Looking for your earlier response

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

ORDER NO. [protected] Ticket # 06875818
Escalation Ticket #06788994 Booked 2 bus tickets thru paytm from Bangalore to kochi for 15-Sep-2016.

We wanted to cancel the ticket and but cancel option was not there in the page.
Hence we called customer care number and they logged ticket for the same on 13th sept 2016. Then we didnt get any response for cashback for the ticket cancellation till 15th Sept 2016. I called again to customer care number on 15th Sept 2016. they told request is in progress and cashback will be credited within 24 hours.

Even after these many followups we are not getting any response from Paytm team.

Paytm webpage design is worst. Their customer service is pathetic and very slow. We wont proper response four our different needs like cashback credit, returning of the online purchased product. I decided to not to shop / do any online transactions with Paytm.

PayTM Mobile Solutions Complaints & Reviews

File a complaint to PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 646

Macbook pro delivered wrong

Post your Comment

Apple macbook pro

Post your Comment

Prepaid recharging of my bsnl mobile no 9831277025

Post your Comment

Bus amount refund

Post your Comment

Idea mobile recharge

Post your Comment

Non receipt of payment by service provider(IDEA MOBILE)even after paying twice

Post your Comment

Money debited but no recharge was done

Post your Comment

Recharge failure at r-wallet

Post your Comment

Money paid but not showing on paytm wallet

Post your Comment

Rs 5000 transfer from paytm wallet to my account but amount still not received in my bank account (transaction id - 2460548802)

Post your Comment

Password change link not received

Post your Comment

Order not delivered although paytm has delivered status

Post your Comment

Bsnl paytm recharge topup did not happen

Post your Comment

Amt deducted from my card but didn't receive any in my paytm wallet! Transaction id - 3028375237

Post your Comment

Refund is not initiated and ticket for refund is not being answered

Post your Comment

Demo Apple Product Sale. No Post sale support.

Post your Comment

Postman not contact me for delivery of product

Post your Comment

Issue with updating my mobile number in my account

Post your Comment

RRegarding return of product

Post your Comment

Bus ticket refund not credited by paytm for service

Post your Comment

Related businesses