PayTM Mobile Solutions Complaints & Reviews

Address: Surat, Gujarat, 394510

Website: paytm

Respected sir
I book 2 nos of day night drive sunglasses but that is not delivered to me and any time contact to me .when I check status then that display consignee not available but any time not contact me through postman and any other.i wait that product and I available on that place.

I am self abdul Gaffar
Mob [protected], [protected]
Email id [protected]@gmail.com

Plz contact me this number and inform me.

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Address: Ghaziabad, Uttar Pradesh, 201001

Website: paytm.com

I wanted to change my mobile number in my account as i'm not using it anymore.today when i tried to change my number, i couldn't receive otp on my previous number because i'm in roaming with that number.finally i restarted my phone, i received the otp. but till then i reached the otp limit and i was asked to raise a query to paytm care.please solve the issue and provide me new otp to change my number.

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Address: Kolkata, West Bengal, 700098

Website: www.paytm.com

I tried many times for return but they are not responding against.Everytime they told someone will come for picking back your product, but nothing is happened.I am trying from 14 days ( 2 weeks).They only harassed me, this was happened in past also, at that time they were not giving the refund, so I compained earlier also.Please help me.Looking for your earlier response

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ORDER NO. [protected] Ticket # 06875818
Escalation Ticket #06788994 Booked 2 bus tickets thru paytm from Bangalore to kochi for 15-Sep-2016.

We wanted to cancel the ticket and but cancel option was not there in the page.
Hence we called customer care number and they logged ticket for the same on 13th sept 2016. Then we didnt get any response for cashback for the ticket cancellation till 15th Sept 2016. I called again to customer care number on 15th Sept 2016. they told request is in progress and cashback will be credited within 24 hours.

Even after these many followups we are not getting any response from Paytm team.

Paytm webpage design is worst. Their customer service is pathetic and very slow. We wont proper response four our different needs like cashback credit, returning of the online purchased product. I decided to not to shop / do any online transactions with Paytm.

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Address: Bangalore, Karnataka, 560100

Hi,

I purchased Kwality chocos and got a coupon code for 30rs offer code. This coupon code is showing offer valid till Nov 2016.

But when I am applying the code, its telling this offer is expired.

This is the second time I am facing this issue with paytm. Feeling very bad about this paytm.

Not sure why they are cheating customers like this.

Waste of time to everyone.

Sep 18, 2016

Complaint marked as Resolved

Sep 19, 2016

Updated by venkatesh.basi You may get fraud calls and tell you that they are calling from PayTM or any other company name. Initially they start call to get your refund or any context like that. With their nice conversation they ask your bank details and they will initiate a transaction, confuse you and ask you to share that OTP number immediately they will transfer amount from your account.

They tell you that they are calling from PayTM or any other company name. These cheaters may call from the below numbers:

[protected]
[protected]
[protected]
[protected]
[protected]

There are many more numbers like this. You install truecaller mobile app to see the blocked numbers and block them on your phone as well. Also dont ever share your OTP/card numbers/any security information with any one.

Share this message to help your friends and others as well.

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I have done net recharging rs 175 in my mobile 3 time but cancel recharge showing me 525 rs deduct in my account why i can"t understand pls refund my amt

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Address: 500082

Website: komitla Travels

Dear Paytm Team,

I had booked Bus Ticket from Bangalore to Hyderabad on 12.09.2016 in Komitla Travels, that bus was Cancelled by Travels department, Pls find the attached file for Reference.

Paytm Ticket ID: OKMUQ4
Ticket PNR: YGT[protected]

But Yet i am not getting Refund, i had call up to the Komitla Travels Customer care they are saying Pls Contact Paytm Toll Free... last one week i am trying it is always saying Busy...

Pls look this issue and Resolve ASAP.

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Website: Www.paytm.com

I have ordered a 32gb memory card on 6th sep and paid 774 online transaction and the company tells estimate date arrival is 14sep
And today it is 17, I didn't receive my order yet
Company doesn't exactly answer me when will I get my order
My Paytm order no.is [protected]
And NB transaction no.is 99162201
The company which gives track item option it doesn't work
Please provide some solution quickly

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: www.paytm.com

Last Saturday I update my paytm app after that my balance approx 1500 to 1800/- rs not showing n I was contact to Coustmer care but not talk to them. Pl solve my problem. My account was open by paytm executive who was come to my shop 'Sachin optical'. I was complaint to Coustmer care but they were not respond. Pl solve problems. Whenever I call at Coustmer care they have no any executive who attend the call, they prefer only written but not respond to written complaints.

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Address: New Delhi, Delhi, 110044

Website: Www.Paytm.com

I made two payments of 1206 to MTNL on 8th Sep, using Paytm. Only one of them got paid to MTNL, that too after me following up with paytm for a week.
Their customer care support is pathetic. They do not have any support on call.
They reply whatever they like. They asked me to follow up with MTNL. But, it is their job to make sure that the bill is paid that too within a duration of time.
It's been more than days, and whenever I complain to paytm, they give a standard reply, that it has been done from their side and I need to contact MTNL. MTNL says they did not receive the payment.
Order no. [protected] and [protected].

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Address: New Delhi, Delhi

Website: www.paytm.com

I have made 2 transactions of 250 each for mobile recharge. The amount was debited from my HDFC account but no recharge was done. Even after logging complaint, i did not receive any response from the company.

Oder No. : [protected]
Oder No. : [protected]

Kindly repay the respective amount (RS 500) to either my wallet or HDFC account on an urgent basis.

Regards,
Yogesh Nandwani
[protected]

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I Had Done A Talktime Recharge On Paytm Of Rs.100 Of An Idea Prepaid Number On 15th September 2016 Using My Paytm Wallet Money But The Recharge Was Unsuccessful And I Didn't Receive My Refund Amount Into My Paytm Wallet.An Email From The Company Said To Wait For 4 Hours To See If The Recharge Was Successful Otherwise They Would Refund My Money But Nor The Recharge Was Successful Nor Did I Received My Rs.100 Refund From Their Side.

Order No:- [protected]

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Address: 624001

Website: www.paytm.com

Hi,

I am Sakira Hanif from dindigul, tamilnadu. I ordered pure it marvella water purifier, but merchant despatched pure it classic, so I requested for return.

They told return pickup is not available so told to send via private courier . So I sent to via professional courier and it got delivered to merchant. Still paytm is saying item is not delivered to merchant and not refunding amount . Attached all the proof .

Tracking

http://www.tpcindia.com/Tracking2014.aspx?id=DDG2891701&type=0&service=0

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Address: New Delhi, Delhi, 110059

Website: paytm.com

Hi

I would like to infrom you I have done my metro card on 13th of Sep. Recharge was showing successful. But when I went to metro station machine I found status please update your metro card balance.

So After that i did email to paytm customer support on 14th of sep and they provide me ticket number 06833212 and told me your issue will be solve asap. After that my order was cancel on 14th of sep but till 16th of sep i did not get the refund and after that i have done many email to paytm customer support but no positive reply was given to me and still i did not get my refund.

I request to you to please look into the issue ASAP.

Thanks
Sumit
[protected], [protected]

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Address: New Delhi, Delhi, 110025

Website: www.paytm.com

I have send the money on 5th sep at 05:09 pm against the transaction id- [protected] and user had received the sms too but now its been 12 days the amount is still not credited on customer's account

sender's number- [protected]
receiver's number- [protected]

would really appreciate if my concern is been resolved on priority

i was trying to contact the customer care of paytm but its not getting to right input

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Address: 122001

Website: paytm.com

Why the hell you guys not interacting with customer directly . Is we need to follow you on mails or need to play wrtie here or there. becoz 90% people dont have time to do this, due to which you can make your profit from people if they get stuck in anu problem on your app. Bludy first already we are frusted as our money stuck due to your app use, second your all phone lines are at machine end. why you guys dont care of those are using your app.

Sep 16, 2016

Updated by Radhika Jangra I was trying again again, and when payment done, i raised requset to cancel all prior transcatios which were pending, still u deducted amount and paid that payment which was not required.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.paytm.com

With reference Paytm order id.- [protected] and paytm ticket no.- 0668408. I have booked a flight ticket on 10th sept'16 and also cancelled the same ticket on same day. The ticket was refundable ticket. I called paytm customer care and asked regarding cancellation charges. He told me something the charge will be around rs.2000. Since I didn't get any update for a long time today I called paytm customer care and asked about updates. Then suddenly I come to know that I won't get refund against this cancellation because cancellation charges is greater than the ticket charge. Then he asked me to confirm it with the airlines. I called airline and now I come to now that the ticket is non refundable and they strict refused me to give any information regarding this cancellation. I am attaching photoproof where it is visible that the ticket is refundable.

Sep 21, 2016

Updated by tanmoy_93 After couple of days I got a mail from paytm that my cancellation charge is approximately 3925 rs and my ticket price was 6896 rs. Therefore I should get refund of amount nearly 3000 rs. But today I got a mail from paytm that I will only get 171 rs as refund.

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M

Manasav Bhat

from Bengaluru, Karnataka

Sep 16, 2016

I have made transaction through patty for booking tickets for movie.But at the end amount is deducted from my account and transaction is failed and I can't able to book the ticket.please provide a solution.and return my money to my account back.

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Address: 361006

My login id [protected]
order num...Home/Your Orders/[protected]
Payment of Rs. 4479 received by Paytm !Your Order No is [protected]
return approved by paytm on 7 Sep but no one call me about returned product and no money back to my account...i reply one time service not provided at your address i given second address and then i not revert back with solution now i dont revert back so i go to consumer forum

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Address: 560065

I have not made any financial transactions pertaining to paytm moble solutions noida in on[protected] but an amount of rs. 48875/ drawn from my s/b account (Rs. 9774/ x 5 times) ref. No.[protected].[protected],[protected],[protected] &[protected] towords paytm moble solutions noida in, timings bet ween 8.25 to 8.36 am. This to be checked.

Sep 15, 2016

Updated by MN Venkataramana I have not made any financial transactions pertaining to PAYTM MOBLE SOLUTIONS NOIDA IN on[protected] but an amount of Rs. 48875/ drawn from my S/B account (Rs. 9774/ X 5 times) Ref. No.[protected].[protected],[protected],[protected] &[protected] towords PAYTM MOBLE SOLUTIONS NOIDA IN, timings bet ween 8.25 to 8.36 AM. This to be checked.
Phone/Mobile Number: [protected]

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mitul solanki

from Mumbai, Maharashtra

Sep 15, 2016

I had received call from Saying ICIC BANK card change and then after use my debit card no and debited RS 5000/- with Transcation:-IIN/PAYTM MOBILE/[protected]. I Request you please stop the delivery with this transcation and arrange to refund the money. As I had not done this trascation.

regards
Mitul

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Address: New Delhi, Delhi, 110025

I tried purchasing deal on little app but it was not successful and money still got debited from my account.

order no[protected] & order iD:[protected].

its been more than 15 days since I am waiting for my refund.

Date of order iD:[protected]. is 31st Aug
Date of order :[protected] is 6th Sep

Mobile no- [protected]

money got deducted from bank account and deal was not successful.

Desirable refund: Bank account

Sep 15, 2016

Updated by Vidhi Gupta waiting for my refund and it is not a pleasant experience

PayTM Mobile Solutions Complaints & Reviews

File a complaint to PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 647

Postman not contact me for delivery of product

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Issue with updating my mobile number in my account

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RRegarding return of product

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Bus ticket refund not credited by paytm for service

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Not able to apply offer code.. telling offer code is expired

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More debited amount

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Regarding i had booked Bus Ticket from bangalore to Hyderabad in Komitla Travels, that bus got Cancelled

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Complain about not delivered order yet

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My balance is not showing

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Bill payment did not reach MTNL.

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Money debited but no recharge was done

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Didn't Receive Rs.100 Into My Paytm Wallet On Unsuccessful Recharge Done On 15th September 2016

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Paytm not refunding amount for return order.

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Regarding Refund Issue from Paytm Order ID 2042309820

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Made the payment via paytm from my wallet but its not received by the user

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Customer care number

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Flight ticket cancellation refund

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Return product

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Amount deducted from s/b account no. 2737101008755, canara bank, gkvk, branch, bangalore-560065

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Little app

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