Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20044
Resolved
1743
Unresolved
18301
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 648

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sunil R singh
from Mumbai, Maharashtra
Sep 14, 2016
Report
Copy

Address: Mumbai City, Maharashtra, 400102
Website: xpress bess - prepaid

I have purchase led light watch, I check I never thing that while in phone different standard and while I check its totally different .

Please return my money and I return your led light watch

I contact you from I get led watch but not one attend every time busy showing please give me call as you ge the mail.

as ypu know I purchase another 2 item but that are left please return my money, which you deduct from credit card .
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    cdey812
    from Delhi, Delhi
    May 6, 2017
    Report
    Copy

    Address: 492001

    Dear Sir/ Madam,
    i am chandan dey, my bsnl mobile no:[protected].
    on[protected], i recharge 425/- from online paytm.com, bank transaction done but not recharge yet or refund.
    ref. transaction : INB/[protected]/PAYTM MOBILE SOLUTIONS PVT
    kindly do the needful at your earliest.

    Thanks & regards
    Chandan Dey
    [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      W
      westbengalpolice
      from Patna, Bihar
      Sep 14, 2016
      Report
      Copy

      Address: Kolkata, West Bengal, 700027
      Website: Unknown Frauds

      On 03/09/2016 some one proclaiming himself as sbi customer support officer has rang my uncle balaram mondal and stated that he has been asked to replace his existing sbi debit card with new one.in this connection, he has also asked the otp fraudulently and made a transaction worth rs. 8, 995/-. Being a police person deployed in police hq i lodged a complaint with diamond harbour ps, kolkata vide case no. 466 dtd 09.09.2016. (Copy attached). Copy of bank transaction dtd 03.09.2016 on sbi pass book vide pos no.[protected]. Hence it is requested that necessary action may kindly be taken and amount may kindly be refunded to the sbi sb ac from which amount was fraudulently debited. Since a criminal case has already been initiated so it may kindly be taken with top priority. Regards. Tapas halder. West bengal police directorate. Bhabani bhawan. Mob. [protected], [protected]@yahoo.com
      +3 photos
      Sep 14, 2016
      Updated by westbengalpolice
      please take immediate action for redressal of my grievances.
      Regards.
      I have order one dress in paytm

      There specification in write about material

      Coton today arivel the parcel nd dress is not cotton material that dress silky material why do this seller

      Please contact my email
      [protected]@gmail.com
      Mob [protected]

      Fraud transaction - Comment #2548655 - Image #0
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sumitchahal
        Sep 14, 2016
        Report
        Copy

        Address: 136027
        Website: paytm

        Respected sir
        I have ordered a Maxima watch and I did pre payment for the same and now the status shows product being delivered whereas I haven't received the product.
        Kindly do the needful.
        I need either the product or my money back.
        Hope to get the desired result sooner and even none of your customer care executive are giving an appropriate reply to various mails being forwarded by me to them
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          jafrancis
          from Hyderabad, Telangana
          Sep 14, 2016
          Report
          Copy

          Address: 620013
          Website: paytm.com

          I have ordered washing machine 15 days back.

          Mentioned delivery date is 07.09.2016.

          Still product not delivered to my native...

          Worst repose from customer care.

          I paid money due to not availability of cod option.
          +1 photos
          Sep 14, 2016
          Updated by jafrancis
          I have ordered washing machine 15 days back.

          Mentioned delivery date is 07.09.2016.

          Still product not delivered to my native...

          Worst repose from customer care.

          I paid money due to not availability of COD option.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            ajharjaman
            Sep 13, 2016
            Report
            Copy

            Address: 609701

            Dear sir i used to transfer money to bank sir but my request was not suceed and my request is pending so please claim my wallet id:[protected] and my mobile number is [protected]
            +1 photos
            We have paid our bill through net banking, but its already debited from our account on dated: 08.09.2016 ref: [protected]. rs. 800/- but till date no bill paid up and amount already debited which is not credited in our account. its happened first time that amount credited time is over by 24 hour.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              aneeshqad
              from Mumbai, Maharashtra
              Sep 13, 2016
              Report
              Copy

              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: paytm.com

              I ordered 1 panasonic electric, rice cooker from paytm order id [protected] and paid money rs1930 in advance but I received defective dented piece( dented outer and inner container) from there seller srinivasa home needs, siddipeth, medak also it was plain but in advertisement it was shown with floral prints. i raised ticket on the same day with images as I received the product and also sent it to their warehouse. But now after receiving the product they are showing as return rejected. No one is picking calls and not replying mails... They are big big cheaters...
              Dear sir,
              My name Prasenjit Nayak.my u id- [protected]@gmail.com .I added money Rs 200 in 8 sept.the amount debited my account.but money not added my paytm wallet .please solved the problem as soon as possible.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Devendra Rohilla
                Sep 13, 2016
                Report
                Copy

                Address: Jaipur, Rajasthan, 302018
                Website: Paytm.com

                I know my complaint can be resolved because unique way to make people fool is done by Paytm... i was recharging my mts dongle with 1598 rs amount and on payment confirmation page its waiting for Otp and i havr only provide Otp once..but recharge is twiced and amount is deducted two times from my account ...and one recharge is succesful and other one is in wating process... i want to cancel my recharge and contact with Paytm..first dere no way to contact via toll free number always busy..and second they send mail that they will look for matter...after three bours recharge is succesful...so poor Paytm...making people fool in terms of network... they will not refund recharge amount that why always make people fool ...
                +3 photos
                Sep 13, 2016
                Updated by Devendra Rohilla
                Sir i want to recharge my mts data card with 1598 rs but recharge amount ia deducted twice from my account and ome order is succesful and other one is waiting ...i contact with paytm(poor customer support service) and they tell they will cancel my wating transaction but they again make fool and complete both recharge order...i want to cancel and refund one transaction...please support me...i want money back...1598 is no small amount for middle class...please support us
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  manoj1972
                  from Pune, Maharashtra
                  Sep 13, 2016
                  Report
                  Copy

                  Address: Patna, Bihar, 800014
                  Website: IRCTC

                  Sir,
                  with due respect, it is to say that i have booked a IRCTC Ticket
                  Booking Date 07/09/2016
                  Journey Date 11/10/2016
                  ticket from/to Agra cant to Nasik Road
                  No of Pax 03.
                  IRCTC TRANS ID [protected]
                  IRCTC Mob App. MANOJ_3283

                  Money from my Net Banking deducted but the ticket did not received.
                  Sir, i have talked to IRCTC Complainet Sec but they said the matter is related with PAYTM department.

                  Please look into the matter.
                  and refund please be made.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    piyushpithwa5
                    Sep 15, 2016
                    Report
                    Copy

                    Address: Thane, Maharashtra, 401303
                    Website: capital first. com and paytm

                    I made payment of rs 4445 for my emi of personal loan and very next moment transaction failed and still waiting for my refund.please guid me for money refund.once the payment deduct from my bank account. than transaction failed and the company asking me every day to pay your emi with immediate effect. but i have already paid .now I need my payment back with immediate effect.
                    +2 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Greta K
                      from Mumbai, Maharashtra
                      Sep 12, 2016
                      Report
                      Copy

                      Address: Mumbai City, Maharashtra, 400074
                      Website: www.paytm.com

                      Wrong recharge done on wrong number.Wanted to cancel the order [protected] and reverse the recharge amount on paytm wallet.Kindly pull the recharge from the number.Not able to contact the paytm customer care.Also contacted operator for reverse recharge but they said to contact paytm customer care as recharged done from paytm.And called on paytm customer care not able to contact as the announcement of number was saying to select 9 but while selecting it was showing invalid number selected.
                      Wanted to cancel recharge order and wanted refund.Paytm is not giving any proper service no customer support and very poor service.
                      I have ordered for a black wallet the bill was also for black wallet but the wallet I got was brown in colour

                      Cancel order of recharge - Comment #2547097 - Image #0
                      Cancel order of recharge - Comment #2547097 - Image #1
                      Hi,
                      Mai ek mobile liye hu j7 Jaime 10% case back tha CDMA UPGRADE4g customer ke liye AUR Mai apna no. CDMA no. Ko UPGRADE kraya hu but case back nahi aaya hai.
                      Order no. -[protected]
                      Rgstr no CDMA no. [protected]

                      Cancel order of recharge - Comment #2547815 - Image #0
                      Cancel order of recharge - Comment #2547815 - Image #1
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Santosh11190
                        Sep 12, 2016
                        Report
                        Copy

                        Address: Buldhana, Maharashtra, INB/433858497

                        I had payment on my mobile number [protected] on 13th August 2016 560 rupees. 560 rs also deducted from my bank account.
                        But not received my mobile bill for reference from bank statement INB/[protected] paytm solutions pvt.ltd.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sathaudhaya
                          from Bengaluru, Karnataka
                          Sep 12, 2016
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Chennai, Tamil Nadu
                          Website: Paytm

                          Hi,

                          I have raised more than three ticket i didn't get any reponse from ur side..

                          I have submitted my wallet upgrade related documnets to ur agen on 26-aug-2016

                          Till now i didnt get any respoanse

                          I have mentioned the ticket id below.
                          Ticke1: [protected]QIAAZ
                          Ticket2 with proof doc:[protected]

                          And i have send proper to mail to ur customer support team

                          Finally i have raised the new ticket atleast for this kindly do the need full
                          [protected]QYF2NAAV

                          My accout number
                          [protected]
                          Sep 14, 2016
                          Complaint marked as Resolved 
                          Ddd
                          Sep 11, 2016
                          Chandresh Chorge's response
                          Sorry my phone no- [protected]
                          Or no- [protected]..
                          My mobile no- [protected] telenor
                          My bank account debit (50.Rs)
                          My bank transection no-IGOCRLKHB5
                          Pls... Recharg my phone account...

                          Wallet upgrade: number 7200288972 - Comment #2547109 - Image #0
                          Hello sir this is raju rathore yesterday i recharge my data card no. [protected]. recharge is not success but money deducted by bank. please returned my money
                          I need to talk with Paytm customer care because I will lost my money if my balance didn't transfer to my bank account.
                          Sir,
                          I pay electricity bill, but first transaction are is not complete and show retry(failed)but amount is deducted for my account.
                          Order no. [protected] RS:830.
                          The amount is not refund on my account.
                          I paid my vodafone no. [protected], bill 847/- amount through paytm at 23-aug-2016. but transaction has been failed, but my amount is deduct from my saving account.
                          please sove my problem as soon as possible.
                          Sir,

                          my name is naeem patel
                          I pay electricity bill, But not paid in Bill in DGVCL amount and my wallet amount is deducted for my account.
                          Order no. [protected] RS:466.
                          The amount is not refund on my account
                          Please Refund my wallet
                          My contect Number [protected]

                          Wallet upgrade: number 7200288972 - Comment #2607281 - Image #0
                          My transaction id [protected]
                          Not receive money bank account
                          ravirajsinh's reply, Dec 10, 2016
                          My rs..5000
                          Plz refund my money
                          ravirajsinh's reply, Dec 10, 2016
                          My co no 9687355099
                          Plz refund my money
                          Helpful
                          Found this helpful?
                          7 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            aveesh
                            from Hyderabad, Telangana
                            Sep 12, 2016
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh, 500038
                            Website: paytm

                            My name is avinash my mobile number is [protected]. i have sybmitted documents regardig wallet upgrade 2 months back andmy wallet is not yet upgraded. when i called the person who had taken the documents from me is not responding properly. he is showing that my docs has been submitted ...i even spok with his team leader but it didn't work... he too is not responding...and the customer care is not connecting when i tried to lodgea complaint...
                            To day I wanted to make recharge my mobile with Rs 220/- through net bank SBI ie on 8th September 2016. My mobile number is [protected]. I did entire process correctly but the amount is deducted from bank but the mobile was not recharged so I request you to make necessary arrangements to recharge the phone or refund the amount to my account in SBI
                            Two transactions held on 05/06/2016with out my knoledge from my account. txn no 404167 & 404993 .plse recradit the amount
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sonchoy Sheel
                              Sep 12, 2016
                              Report
                              Copy

                              Address: Bhopal, Madhya Pradesh, 462008
                              Website: paytm

                              I have ordered a mini selfie stick from paytm but I have sended the normal selfie stick and that is also not in a good condition really I have not expected this type of thing from paytm

                              I am already having the normal selfie stick and now I have ordered the mini selfie stick

                              Plz replace my order or just refund my amount

                              Tin no is[protected]
                              AWB no is[protected]
                              My money has been deducted, but ticket was not booked

                              Wrong selfie stick supplied - Comment #2547814 - Image #0
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shalini8821singh
                                from Kolkata, West Bengal
                                Sep 12, 2016
                                Report
                                Copy

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: www.paytm.com

                                Order no : [protected] Ref : 06586165
                                I booked airline ticket online under name of Mahesh Honnungar on 6/09/16 at 5:14 from Goa to Ahmedabad and Ahmedabad to Goa.I had to cancel the reservation as he was ill on scheduled
                                date of reservation so I went online for the same on Paytm website.I got an option to cancel the reservation for only 1 ticket which was from Ahmedabad to Goa.I cancelled ticket from Ahmedabad to Goa
                                .I had doubt if both tickets got cancel or not as order number was same and Goa to Ahmedabad ticket status was still "Booked", so I called Paytm for confirmation at 8:12pm on 7th Sep.Associate Shashank
                                misguided me saying as you cancelled tickets so it will reflect within 24hrs and you will receive refund apart from Rs2200 from each tickets.Trusting Paytm, I didn't call Airline number and waited for
                                refund.Now I am charged for the same and I am calling everyday seeking help but no progress so far.So far I spoke to associate Shashank twice), Rachna Supervisor, Ruchi, Akshay and other associate for 49
                                mins 34 secs, 28mins 26 secs, 47mins 39 secs, 5mins 47sec, 2mins5 secs, 2mins 14secs, 8mins 28secs, 27 mins 21 secs, 4mins.Yesterday I received e-mail saying we are closing case without resolving issue.Paytm
                                doesn't even respond even on their given time.I am looking for refund for all mental harassment that Paytm is doing and complete ticket refund along with the call charges that I am charged in making calls
                                to Paytm.
                                +6 photos
                                Sep 12, 2016
                                Gajesh Sharma's response
                                retun money in my account
                                I tried to recharge my airtel digitel tv the rechrge failed agienst 3attempt but all attempt paymnt cut my account so now i want my money retune in my account sir plls refund my balance in my aacount

                                Misguidance and false commitment of refund - Comment #2547092 - Image #0
                                My paytm wallet does not taken rupay25
                                Hi my name is thangarasu, i was refer by my fried to use paytm . Ffirst time it worked but been most of the time it failed plz kindly
                                take action on this my ct is [protected]

                                thanks ®ards

                                thangarasu
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  poresh das
                                  from Mumbai, Maharashtra
                                  Sep 12, 2016
                                  Report
                                  Copy

                                  Address: Tinsukia, Assam

                                  Maine 8th september ko recharge paytm wallet pe 500 rupees ka recharge karaya tha phir usme se maine apni wife ke vodafone number pe 45([protected]) aur apne no pe 30 ([protected]) pe recharge karaya tha uske baad mera paytm balance show nai kar raha wallet v khali hai customer care pe phone kar raha hu but koi response mil raha aaj mera bohut hi urgent kam tha bur recharge nai kar paya please help me
                                  Name: Poresh Das
                                  Phone no: [protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    Click win
                                    from Lohaghat, Uttarakhand
                                    Sep 11, 2016
                                    Report
                                    Copy

                                    Address: 263151
                                    Website: None.

                                    Paytm is surely fraud when deduct amount from bank never refund into bank or paytm wallet.even they don't know what to do.. always send a apology mail and never solve issue.. do not use this app or web to rechage your phone..
                                    My r3gistered mail is [protected]@gmail.com
                                    [protected]
                                    Any paytm genuine person if contact be sure to solve or do not call to waste my time as before..
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      mahesh allahabad
                                      Sep 11, 2016
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi, 1100011
                                      Website: www.paytm.com

                                      I mahesh gupta i have account in paytm and i transfer 2000 rs in paytm wallet by my credit card and its show on paytm wallet but after 2 day it was empty with out any transation in paytm
                                      So many time i mail him but no result
                                      I think it paytm cheat me
                                      Mahesh gupta
                                      [protected]
                                      Allahabad
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        mayur_mj
                                        from Ahmedabad, Gujarat
                                        Sep 11, 2016
                                        Report
                                        Copy

                                        Address: 395004
                                        Website: www.paytm.com

                                        My order number :- [protected]
                                        you delivered my order wrong place and address
                                        i am still waiting for my order
                                        your company fraud
                                        your all number fake number

                                        [protected]
                                        [protected]
                                        [protected]

                                        i request you please give me may money

                                        i warning you i am going police station and do complain
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit