PayTM Mobile Solutions Complaints & Reviews

Hi,

Kindly inform to you i have booked 2 ticket Chennai to Rameswaram outgoing and incoming through paytm site..but boarding points address (shoinganallur water tank) wating time 9.25 pm to 12.pm but bus not came at the boarding points ..then call to paytm customer care and discussed the issue. So request the cancel the visit plan both ticket.. and told to customer care team within 24 Horus refunds the all amounts..so requst to you please helm us..
Please find the attachment detail..

Note: Added in taxi fare incoming and outgoing..@rs 505/

Recently i had deposited 600 rs in my wallet. And that went missing frm my wallet without any transaction. I have all the money transfer details frm my bank account number. Please help!!!

Hi paytm,
I have ordered a medicine on bigchemist.com, i have not received any confirmation or order status since 20 days. I have done payment through online banking with kotak bank. You are the payment gateway of this website. I have registered complain against bigchemist and they are saying to contact paytm.
I am very sad with your service. They are saying that they have transferred amount to paytm and they will refund to your a/c. Its your responsibility to provide consumer transactions security and this site is such a fake company you are providing payment gateway service to them. You are encouraging them to do such a fraud work with consumers. If i will not get my amount back within 3days then i will file case against you and bigchemist for doing such fraud works. You can transfer my amount in paytm account. I m providing my order details;
Order no;[protected]
Email id;sudhir. [protected]@onida.com, [protected]@gmail.com

I have been booked train ticket on date 05/09/2016 but it was not confirm and my rs 2588 is deducted from my paytm. So i m complain against my deduction and as per company refund policy that i legal deduction will be refund within 7 days in your account still i have not received. Its over abut 9 days so what i have to do? If i will not receive within 2 days i will go consumer cort.

I have purchase led light watch, I check I never thing that while in phone different standard and while I check its totally different .

Please return my money and I return your led light watch

I contact you from I get led watch but not one attend every time busy showing please give me call as you ge the mail.

as ypu know I purchase another 2 item but that are left please return my money, which you deduct from credit card .

Dear Sir/ Madam,
i am chandan dey, my bsnl mobile no:[protected].
on[protected], i recharge 425/- from online paytm.com, bank transaction done but not recharge yet or refund.
ref. transaction : INB/[protected]/PAYTM MOBILE SOLUTIONS PVT
kindly do the needful at your earliest.

Thanks & regards
Chandan Dey
[protected]

On 03/09/2016 some one proclaiming himself as sbi customer support officer has rang my uncle balaram mondal and stated that he has been asked to replace his existing sbi debit card with new one.in this connection, he has also asked the otp fraudulently and made a transaction worth rs. 8, 995/-. Being a police person deployed in police hq i lodged a complaint with diamond harbour ps, kolkata vide case no. 466 dtd 09.09.2016. (Copy attached). Copy of bank transaction dtd 03.09.2016 on sbi pass book vide pos no.[protected]. Hence it is requested that necessary action may kindly be taken and amount may kindly be refunded to the sbi sb ac from which amount was fraudulently debited. Since a criminal case has already been initiated so it may kindly be taken with top priority. Regards. Tapas halder. West bengal police directorate. Bhabani bhawan. Mob. [protected], [protected]@yahoo.com

Respected sir
I have ordered a Maxima watch and I did pre payment for the same and now the status shows product being delivered whereas I haven't received the product.
Kindly do the needful.
I need either the product or my money back.
Hope to get the desired result sooner and even none of your customer care executive are giving an appropriate reply to various mails being forwarded by me to them

I have ordered washing machine 15 days back.

Mentioned delivery date is 07.09.2016.

Still product not delivered to my native...

Worst repose from customer care.

I paid money due to not availability of cod option.

Dear sir i used to transfer money to bank sir but my request was not suceed and my request is pending so please claim my wallet id:[protected] and my mobile number is [protected]

I ordered 1 panasonic electric, rice cooker from paytm order id [protected] and paid money rs1930 in advance but I received defective dented piece( dented outer and inner container) from there seller srinivasa home needs, siddipeth, medak also it was plain but in advertisement it was shown with floral prints. i raised ticket on the same day with images as I received the product and also sent it to their warehouse. But now after receiving the product they are showing as return rejected. No one is picking calls and not replying mails... They are big big cheaters...

I know my complaint can be resolved because unique way to make people fool is done by Paytm... i was recharging my mts dongle with 1598 rs amount and on payment confirmation page its waiting for Otp and i havr only provide Otp once..but recharge is twiced and amount is deducted two times from my account ...and one recharge is succesful and other one is in wating process... i want to cancel my recharge and contact with Paytm..first dere no way to contact via toll free number always busy..and second they send mail that they will look for matter...after three bours recharge is succesful...so poor Paytm...making people fool in terms of network... they will not refund recharge amount that why always make people fool ...

Sir,
with due respect, it is to say that i have booked a IRCTC Ticket
Booking Date 07/09/2016
Journey Date 11/10/2016
ticket from/to Agra cant to Nasik Road
No of Pax 03.
IRCTC TRANS ID [protected]
IRCTC Mob App. MANOJ_3283

Money from my Net Banking deducted but the ticket did not received.
Sir, i have talked to IRCTC Complainet Sec but they said the matter is related with PAYTM department.

Please look into the matter.
and refund please be made.

I made payment of rs 4445 for my emi of personal loan and very next moment transaction failed and still waiting for my refund.please guid me for money refund.once the payment deduct from my bank account. than transaction failed and the company asking me every day to pay your emi with immediate effect. but i have already paid .now I need my payment back with immediate effect.

Wrong recharge done on wrong number.Wanted to cancel the order [protected] and reverse the recharge amount on paytm wallet.Kindly pull the recharge from the number.Not able to contact the paytm customer care.Also contacted operator for reverse recharge but they said to contact paytm customer care as recharged done from paytm.And called on paytm customer care not able to contact as the announcement of number was saying to select 9 but while selecting it was showing invalid number selected.
Wanted to cancel recharge order and wanted refund.Paytm is not giving any proper service no customer support and very poor service.

I had payment on my mobile number [protected] on 13th August 2016 560 rupees. 560 rs also deducted from my bank account.
But not received my mobile bill for reference from bank statement INB/[protected] paytm solutions pvt.ltd.

Hi,

I have raised more than three ticket i didn't get any reponse from ur side..

I have submitted my wallet upgrade related documnets to ur agen on 26-aug-2016

Till now i didnt get any respoanse

I have mentioned the ticket id below.
Ticke1: [protected]QIAAZ
Ticket2 with proof doc:[protected]

And i have send proper to mail to ur customer support team

Finally i have raised the new ticket atleast for this kindly do the need full
[protected]QYF2NAAV

My accout number
[protected]

My name is avinash my mobile number is [protected]. i have sybmitted documents regardig wallet upgrade 2 months back andmy wallet is not yet upgraded. when i called the person who had taken the documents from me is not responding properly. he is showing that my docs has been submitted ...i even spok with his team leader but it didn't work... he too is not responding...and the customer care is not connecting when i tried to lodgea complaint...

I have ordered a mini selfie stick from paytm but I have sended the normal selfie stick and that is also not in a good condition really I have not expected this type of thing from paytm

I am already having the normal selfie stick and now I have ordered the mini selfie stick

Plz replace my order or just refund my amount

Tin no is[protected]
AWB no is[protected]

Order no : [protected] Ref : 06586165
I booked airline ticket online under name of Mahesh Honnungar on 6/09/16 at 5:14 from Goa to Ahmedabad and Ahmedabad to Goa.I had to cancel the reservation as he was ill on scheduled
date of reservation so I went online for the same on Paytm website.I got an option to cancel the reservation for only 1 ticket which was from Ahmedabad to Goa.I cancelled ticket from Ahmedabad to Goa
.I had doubt if both tickets got cancel or not as order number was same and Goa to Ahmedabad ticket status was still "Booked", so I called Paytm for confirmation at 8:12pm on 7th Sep.Associate Shashank
misguided me saying as you cancelled tickets so it will reflect within 24hrs and you will receive refund apart from Rs2200 from each tickets.Trusting Paytm, I didn't call Airline number and waited for
refund.Now I am charged for the same and I am calling everyday seeking help but no progress so far.So far I spoke to associate Shashank twice), Rachna Supervisor, Ruchi, Akshay and other associate for 49
mins 34 secs, 28mins 26 secs, 47mins 39 secs, 5mins 47sec, 2mins5 secs, 2mins 14secs, 8mins 28secs, 27 mins 21 secs, 4mins.Yesterday I received e-mail saying we are closing case without resolving issue.Paytm
doesn't even respond even on their given time.I am looking for refund for all mental harassment that Paytm is doing and complete ticket refund along with the call charges that I am charged in making calls
to Paytm.