| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 |
| Website: www.paytm.com |
Order no : [protected] Ref : 06586165
I booked airline ticket online under name of Mahesh Honnungar on 6/09/16 at 5:14 from Goa to Ahmedabad and Ahmedabad to Goa.I had to cancel the reservation as he was ill on scheduled
date of reservation so I went online for the same on Paytm website.I got an option to cancel the reservation for only 1 ticket which was from Ahmedabad to Goa.I cancelled ticket from Ahmedabad to Goa
.I had doubt if both tickets got cancel or not as order number was same and Goa to Ahmedabad ticket status was still "Booked", so I called Paytm for confirmation at 8:12pm on 7th Sep.Associate Shashank
misguided me saying as you cancelled tickets so it will reflect within 24hrs and you will receive refund apart from Rs2200 from each tickets.Trusting Paytm, I didn't call Airline number and waited for
refund.Now I am charged for the same and I am calling everyday seeking help but no progress so far.So far I spoke to associate Shashank twice), Rachna Supervisor, Ruchi, Akshay and other associate for 49
mins 34 secs, 28mins 26 secs, 47mins 39 secs, 5mins 47sec, 2mins5 secs, 2mins 14secs, 8mins 28secs, 27 mins 21 secs, 4mins.Yesterday I received e-mail saying we are closing case without resolving issue.Paytm
doesn't even respond even on their given time.I am looking for refund for all mental harassment that Paytm is doing and complete ticket refund along with the call charges that I am charged in making calls
to Paytm.
Sep 12, 2016
Gajesh Sharma's response retun money in my account
There specification in write about material
Coton today arivel the parcel nd dress is not cotton material that dress silky material why do this seller
Please contact my email
[protected]@gmail.com
Mob [protected]