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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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K
kittunik
from Mumbai, Maharashtra
Sep 7, 2016
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Address: Udaipur, Rajasthan, 313001
Website: Paytm

I ordered Men's Liteforce III MID Blue and White Canvas Sneakers[protected] from paytm on 23rd July and returned it on 29th July, Alamode India (Seller) confirmed its receipt on 9th July, i am following up with paytm since than, i have almost written 14 mails and called their no.[protected], 5 times but just received call once, he also couldn't do anything, they have not even sent me an acknowledgement for the receipt of my query.
My Order No is: [protected]
My email: [protected]@aol.in
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    M
    mukesh57853
    from Delhi, Delhi
    Sep 7, 2016
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    Address: Jaipur, Rajasthan, 302020

    Sir mera mobile no [protected] hai jiska bill ka payment 882/- maine 29/07/2016 ko paytm ke through mera bank indian over seas bank se ( a/c no.[protected] se kiya tha lakin mera bank se to debit ho gaya lakin nera bank me aaj tak return nahi aaya hai.So please is par action lekar mera amount 882/- bank me transfer jarne ki kripa kare. Thankyou
    mukesh khandelwal
    112/351 agarwal farm
    mansarovar, jaipur
    mobile no. [protected]
    mail id; [protected]@rediffmail.Com
    I have paid to my postpaid bill idea rs 351from paytm then in my bank account balance 351is deduct but bill is nit paid, plz refund rs351in my paytm account
    My mobile not recharge rs 156 but amount t deduct though bank. why?
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      H
      Harish Chand Pahwa
      from Delhi, Delhi
      Sep 7, 2016
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      Address: New Delhi, Delhi

      I travel on 01/09/2016 through uber taxi from tilak nagar new delhi to gurgaon. On payment from mobile app, my paytm account debited twice by rs.297.69 screen shot of passbook enclosed. Please reverse 297.69.
      Paytm pass book details is as under:

      +91-[protected]
      Harish. [protected]@gmail.com
      Account details
      01 sep 16 / 09:12 am
      Paid for order
      Paytm cash txn id #[protected]
      - rs 297.69
      Uber order #1a174d9dd6ab[protected]cc1700a1
      01 sep 16 / 08:12 am
      Paid for order
      Paytm cash txn id #[protected]
      - rs 297.69
      Uber order #1a174d9dd6ab[protected]cc1700a0
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        H
        hp6451
        from Gurgaon, Haryana
        Sep 7, 2016
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        Address: New Delhi, Delhi, 110067
        Website: www.paytm.com

        Wallet balance: 2, 229/- (Two thousand two hundred twenty nine rupees only)

        I want to report a issue that on 29th aug i made a transaction of 1000 rupees from hdfc credit card to paytm which has been reversed by paytm on 30th aug to the hdfc credit card. I asked the reason from paytm regarding this, so they were saying that hdfc reported fraud against that transaction and they blocked my wallet account.

        But there is nothing anything like that, because if this thing happens hdfc will block my card which was not there. And suppose if that was the case, paytm should inform me about that. There was no communication from there side.

        I am writing them mail again and again, but did not got proper response from there side even they don't revert to my mail.

        I just wanted my wallet money back and for that i have given them my bank account number and also tell them that return the money to the source where it come from.

        I trust them and now see what i have to go thru.
        My Registered Mobile number with them:- +91-[protected]
        Registered Email Id:- harshit.[protected]@herofincorp.com
        Sir my recharge in mobile but my not recharge my mobile and deduced my balence in my account
        My paytm wallet is not up graded but i swipe 10000 rupees i try to send the money to bank its asking upgrade account any option for send the money to my bank account without update please tell me the solution its very important to me
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          P
          Peagya
          from Baramati, Maharashtra
          Sep 7, 2016
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          I have ordered lava A79 mobile on 24.07.2016 through paytm, but has not recieved it till now, but paytm status shows mobile has been delivered, i have lost 5000, i have informed paytm several times but didn't got proper response.it has been more than a month neither i have recieved the product nor any refund, i an feeling helpless.so plese help me at the earliest.hoping for your help.
          Regards
          Pragya nand singh
          Mail pns.[protected]@gmail.com
          My mobile not recharge rs 156 but amount t deduct though bank. why?
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            M
            Manan Gajjar
            from Mumbai, Maharashtra
            Sep 7, 2016
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            Address: Vadodara, Gujarat, 390023
            Website: paytm.com

            I have placed an order for adidas flipflops from paytm they gave estimated delivery date between 3 to 6 sep'2016 but at today 7th sept i have not received my product.

            I have already file complain twice at paytm for the delay in delivery of my order.

            Even i am not able to track my package and on other side my product is also not delivered i am bit tensed for the money i have spend.

            Please help me to get out of it.
            Irctc app पर तिकिट आपसे वॉलेट बुक करना चाहता था। मेरे खाते से पैसे तो कम हूय पर तिकीट भी बुक नही हुआ।तो मुझे मेरे पैसे वापस करो।
            I'm making recharge through Paytm on 29/08/2016 Rs.50.amount get debited from my bank but not getting any recharge. And the time limit of refund is get exceeds but still I'm not getting any satisfactory rly from there side. Pls take this matter seriously n take necessary action.
            I have received messages from my bank regarding my account debited 2 times with an amount of rs9846 to paytm. I want to know why u have taken so much money without noticing me
            My mobile not recharge rs 156 but amount t deduct though bank. why?
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              S
              sweetykamle
              Sep 6, 2016
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              Address: Surat, Gujarat

              I send money from paytm to bank bt money still pending on paytm passbook
              Mo.[protected]
              I transfer money yesterday to my stat bank of india total rs is 3992 something around. Bt still not add in my bank account and in paytm wallet my money is 0.21. What can i do...??? Pls tell my how can i refund money pls help me my mobile number is [protected]. Pls
              Sep 06, 2016
              Updated by sweetykamle
              Dear sir,
              Me paytm use kar raha hu aur mere paytm me 3994 rs somthing the to mene mere bank account me transfer karna chaha fir bhi wo transerfer nai hua means money pending dikha raha he so pls help me sir
              Me kese wapis walle me le saku...???
              Mera mobile no he [protected] pls sireri help kijiye nai to hamesha k liye paytm use karna bandh kar dunga aur kisiko bhi usr karne ko na bol dunga
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                S
                sachin_kokitkar
                from Pune, Maharashtra
                Sep 6, 2016
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                Address: Pune, Maharashtra, 411006
                Website: paytm.com

                I have purchase dell venue 7 calling tab from paytm in oct 2015 and it is not functioning properly hence i went to dell customer care center.
                They told me that the warranty of this tab is already expired in 2014.
                Paytm has sold me the old stock dell tab.

                However i wrote about it to the [protected]@paytm.com and they are sending me emails reply and asking for different details which i have provided them still they are not resolving my concern.
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                  G
                  Gaurav Vimal
                  from Dhariwal, Punjab
                  Sep 6, 2016
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: paytm.com

                  I ordered bean pouff at paytm. But they delivered me worse quality of product and when i inform them, they denied to take it back.. While i informed them, as soon as i saw the product.. Product is iferior is average rate same product and more costly than average pouff.. How can a customet notice a product quality at pc screen. But when i get the product, i inform them as soon as i could. But they denied completely to take it back.
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                    A
                    anurag ambershette
                    from Bengaluru, Karnataka
                    Sep 6, 2016
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                    Address: 560071
                    Website: paytm

                    Ordered product on 25th of august. Its suppose to get delivered by 3-6th sep but it didn't get delivered and i was not even able to track with their tracking number. They shared gati courier tracking number[protected] but as i contacted with them their numbers doesn't start with 1*.
                    Paytm has a reputation of very pathetic customer service. They will never say no, but at the same time they will not solve your issue. The only thing that you can get is a tentative date, which will again be superseded by another tentative date, till the time you dont get frustrated and ask them not to call anymore.

                    I would like to get the money back for the product that i have asked paid.
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                      F
                      fathima naziha
                      from Hyderabad, Telangana
                      Sep 6, 2016
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                      Address: Kannur, Kerala, 670104
                      Website: Google

                      On sunday i recharged internet2g for 175 and i got the service talk time. As u have shown in ua app.. Today again i recharged 54 2g and again i got some local sms offer... So i kindly request u to see to it bcz wen i called idea customer care dey said it's ua fault bcz dre 's no such offers for 54 and 175 and it's 179 and u have shown wrong information in ua app.. So i would like to clear the with you.. And am waiting for long time... For ua reply.. Plz sought t out fast.. Thank u
                      Patym not good site and shopping platform...
                      I am still Waiting for my order
                      I am going police station and do your complain
                      My order no [protected]
                      Paytm not good

                      Because,

                      Web login page not found
                      Why????

                      I am going police station and do your complain

                      Login id-- [protected]
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                        9
                        9091058733
                        Sep 5, 2016
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                        Address: Bidar, Karnataka, 585401
                        Website: www.paytm.com

                        Sir i have returned product of order id [protected]... It's about 10 days passed but till now not refunded. Please have a look... Paytm toll free number is not of any use.. On other landlines number also. I'm unable to talk with customer care. But they have charged of phone call very well. Approx 50 rupees i have spent on call.. Return me my money.. Ii really dishearted from paytm.
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                          S
                          say2sayan
                          from Chandigarh, Chandigarh
                          Sep 5, 2016
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                          Dear sir,

                          This is to inform you that i did one payment against my utility bills towards postpaid connection of idea cellular through paytm mobile application on today near about 7.40 am. The rbill amount of rs. 1202.00 has been deducted from my sbi bank account while i paid through internet banking but for some unknown reason the payment has been failed and the deducted money has not been credited back to my account or paytm wallet.in this regard my bank statement has showing that the said amount has been successfully debited to the one97 communication limited vide ref.[protected]ig0cqobiq5. Till now the amount is laying with you and not credited back to my account. Hence unless i got my debited amount of rs.1202.00 back to my account i am very much unable to repay my outstanding utility bill by now.

                          Therefore i request you to take your kind intervention at an immediate basis so that i can get back my refund for my earlier proceeding for paying my outstanding utilities.

                          Hope you will understand my inconvenience caused and take proper steps to resolve the same.
                          Please sent back my money in my bank account immediately...my money is deduct still yet and not refund in my account...
                          Dear sir,
                          i ordered 2nos of LED 12w bulb last week. Today i received my product.Packing of the product is good. But the thing is one LED is not glowing out of 2bulbs. Pl kindly do the necessary solution
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                            T
                            thariquepk
                            from Bengaluru, Karnataka
                            Sep 5, 2016
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                            Address: Ernakulam, Kerala, 682005
                            Website: paytm.com

                            I have purchased Nokia 130 mobile through PayTM order No: [protected] on Feb 2016. in PayTM it is mentioned the product has one year manufacture warranty. The phone which is barely 6 months old is not working now. I have contacted Nokia service center and they have responded by saying that they won't provide service for this phone and I have to get replacement from PayTM. But PayTM not responding to my contacts.
                            Aug 29, 2016
                            Vinayak Hilage's response
                            Sir not upgraded my account my lock the account and mony transfer problem to bank please upgrade my account immediately please help mi...my personal problem in mony transfer to other bank...please immediately upgrade my account..
                            Sir
                            we have booked sujata mixer grinder on paytm order no :
                            [protected] order total :4, 750, 25 aug '16 7:06 am
                            status of the order show refunded but till date my account was not credited
                            Sir please upgrade my account my lock a mony please help.
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                              W
                              Wazirkhan
                              Sep 5, 2016
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                              Address: Jodhpur, Rajasthan, 342005
                              Website: Paytm

                              Ihave pay electricity bill rs.770 vaya paytm. But bill panding show. Paytm mobile no. Is [protected]. So please shole my billing problem.
                              Aug 30, 2016
                              Shanu Jagga Sharma's response
                              Pls help me out fast
                              Sep 05, 2016
                              Updated by Wazirkhan
                              Coustmer care no. Not valid[protected]
                              I ordered Foot n Style Brown Loafer(Size-8), Order No :[protected]. It is one size more than what I expected. I would like to replace it with size-7. Please tell me what is the process and will there be any additional charges for replacement??
                              I'am rajeev Jain mob-[protected] have done a payment of electriccity bill on 27th August during PAY2WIN scheme to get 100 percentcashback
                              Message also come but money doesn't so please add money to my paytm wallet please give my cashback to paytm wallet
                              Hi, someone has deposited money in my account, I got in Paytm wallet.
                              But when I switched my phone, I sign in my account, , , by nothing is showing in wallet. Zaro balance
                              Pls sort dis out.
                              How can I get it back?
                              I tried to call on customer care, bt no use.
                              Eveready led bulb not working order no [protected] dated 17.1.2016 mobile [protected]
                              Two fraud purchasing are done from SBI card ending 7818 for the amount Rs 6450 and second transation of Rs 6450 at 3.26PM and at 3.27 PM respectively on 31/8/2016. from way2shop_PayTM.
                              I request to stop both the item deliveries. and return the amount to the concern card

                              Thanking you
                              Sameer M Wagh
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                                D
                                Debapriya Rahut
                                Sep 5, 2016
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                                Address: 700107
                                Website: Mobile android Application(Paytm)

                                While paying mts bill (Paytm order #[protected]) on 28-08-16, paytm also deducted rs 61 against an order #[protected] making my balance to nil. I did not place this order.

                                Further i could not find any way to change my profile. I have to change my phone number. Doesn't paytm requires to obey kys, in fact it is a more banking service than internet shopping.
                                Sir my calculator which has been shipped today is not working.the bottom is also not working.it only displays 0 sign.but nothing is working.pls sir kindly refund my money or else provide me with a new calculator as soon as possibles
                                Balance debit ftom my account but recharges not recieved
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                                  D
                                  dlisd
                                  from New Delhi, Delhi
                                  Sep 4, 2016
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                                  Address: 110084
                                  Website: paytm.com

                                  Hi,
                                  My Name is Sonu Singh and my registered mobile number is [protected] and registered email id is dli.sd.12.[protected]@gmail.com

                                  Paytm Cash Txn ID [protected] and DU PG Admission IDBI Order ID 11014152
                                  I have paid Rs.5308.35 to Delhi university PG(Post-Graduation) Portal through paytm wallet however its still showing pay your fees and I haven't received any fee receipt in Delhi university website and money has been deducted from my account

                                  Paid for Order DU PG Admission IDBI Order #11014152
                                  Paytm Cash Txn ID [protected]
                                  [protected]:27:48 PM

                                  i was trying to contact you through your website as well but it was showing some error for which i have taken a screenshot as well for the same,

                                  hope you will solve my query honestly

                                  Sonu Singh
                                  [protected]
                                  Same message from last 12 days
                                  Hi Suresh, We have checked the concern, apologies for the delay and we will notify you, asap. request your patience. thanks!
                                  Sir,
                                  I had recharge my number ([protected]) by 120 rupees, I got the message of transactions but recharge money couldn't received, order no is [protected]. Please do some fruitful action immediately. Thank you.
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                                    A
                                    Anubh Rajput
                                    from Mumbai, Maharashtra
                                    Sep 4, 2016
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                                    Address: Agra, Uttar Pradesh, 5012
                                    Website: Paytm new code please website find

                                    Free recharge code find please make anew code my [protected]
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                                      lucks39
                                      from Amritsar, Punjab
                                      Sep 4, 2016
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                                      Address: Amritsar, Punjab, 143001
                                      Website: Paytm

                                      Dear sir i am Avtar singh contact no [protected]
                                      paytm online paytm debit card
                                      Debit amount 314
                                      Order no [protected] order date 31.8.16
                                      Order car air compressor
                                      But deliver today air compressor
                                      Worng porduct deliver
                                      Invoice no [protected]-17/7499
                                      Vat tin [protected]
                                      Paytm site very very very bad
                                      Not work toll free no
                                      Not work paid no
                                      PayTM Mobile Solutions customer support has been notified about the posted complaint.
                                      Sep 04, 2016
                                      Updated by lucks39
                                      Paytm site very very very bad coll account information [protected]
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                                        Deenesh Raja
                                        Sep 4, 2016
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                                        Address: 1965238917
                                        Website: Paytm.com

                                        Hi. Sir/mam
                                        My name deenesh raja and my contect.no.. [protected] i was success a order#[protected]
                                        Product fusion x5 royel watch for men. Bt my watch is not delever on my address (vill-tajpur p/o-baburban p/s-baruraj block-motipur distt-muzaffar pur pin-843127 bihar on product mobile no.. [protected]) can you kindly send my watch and what you want plz tell me on mobile no... . am waiting your phone call or watch so plz... send my watch
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