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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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P
Peagya
from Baramati, Maharashtra
Sep 7, 2016
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I have ordered lava A79 mobile on 24.07.2016 through paytm, but has not recieved it till now, but paytm status shows mobile has been delivered, i have lost 5000, i have informed paytm several times but didn't got proper response.it has been more than a month neither i have recieved the product nor any refund, i an feeling helpless.so plese help me at the earliest.hoping for your help.
Regards
Pragya nand singh
Mail pns.[protected]@gmail.com
My mobile not recharge rs 156 but amount t deduct though bank. why?
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    M
    Manan Gajjar
    from Mumbai, Maharashtra
    Sep 7, 2016
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    Address: Vadodara, Gujarat, 390023
    Website: paytm.com

    I have placed an order for adidas flipflops from paytm they gave estimated delivery date between 3 to 6 sep'2016 but at today 7th sept i have not received my product.

    I have already file complain twice at paytm for the delay in delivery of my order.

    Even i am not able to track my package and on other side my product is also not delivered i am bit tensed for the money i have spend.

    Please help me to get out of it.
    +1 photos
    Irctc app पर तिकिट आपसे वॉलेट बुक करना चाहता था। मेरे खाते से पैसे तो कम हूय पर तिकीट भी बुक नही हुआ।तो मुझे मेरे पैसे वापस करो।

    Payment done but product not delivered - Comment #2542776 - Image #0
    I'm making recharge through Paytm on 29/08/2016 Rs.50.amount get debited from my bank but not getting any recharge. And the time limit of refund is get exceeds but still I'm not getting any satisfactory rly from there side. Pls take this matter seriously n take necessary action.

    Payment done but product not delivered - Comment #2542782 - Image #0
    Payment done but product not delivered - Comment #2542782 - Image #1
    I have received messages from my bank regarding my account debited 2 times with an amount of rs9846 to paytm. I want to know why u have taken so much money without noticing me
    My mobile not recharge rs 156 but amount t deduct though bank. why?
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      S
      sweetykamle
      Sep 6, 2016
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      Address: Surat, Gujarat

      I send money from paytm to bank bt money still pending on paytm passbook
      Mo.[protected]
      I transfer money yesterday to my stat bank of india total rs is 3992 something around. Bt still not add in my bank account and in paytm wallet my money is 0.21. What can i do...??? Pls tell my how can i refund money pls help me my mobile number is [protected]. Pls
      Sep 06, 2016
      Updated by sweetykamle
      Dear sir,
      Me paytm use kar raha hu aur mere paytm me 3994 rs somthing the to mene mere bank account me transfer karna chaha fir bhi wo transerfer nai hua means money pending dikha raha he so pls help me sir
      Me kese wapis walle me le saku...???
      Mera mobile no he [protected] pls sireri help kijiye nai to hamesha k liye paytm use karna bandh kar dunga aur kisiko bhi usr karne ko na bol dunga
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        S
        sachin_kokitkar
        from Pune, Maharashtra
        Sep 6, 2016
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        Address: Pune, Maharashtra, 411006
        Website: paytm.com

        I have purchase dell venue 7 calling tab from paytm in oct 2015 and it is not functioning properly hence i went to dell customer care center.
        They told me that the warranty of this tab is already expired in 2014.
        Paytm has sold me the old stock dell tab.

        However i wrote about it to the [protected]@paytm.com and they are sending me emails reply and asking for different details which i have provided them still they are not resolving my concern.
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          G
          Gaurav Vimal
          from Dhariwal, Punjab
          Sep 6, 2016
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
          Website: paytm.com

          I ordered bean pouff at paytm. But they delivered me worse quality of product and when i inform them, they denied to take it back.. While i informed them, as soon as i saw the product.. Product is iferior is average rate same product and more costly than average pouff.. How can a customet notice a product quality at pc screen. But when i get the product, i inform them as soon as i could. But they denied completely to take it back.
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            A
            anurag ambershette
            from Bengaluru, Karnataka
            Sep 6, 2016
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            Address: 560071
            Website: paytm

            Ordered product on 25th of august. Its suppose to get delivered by 3-6th sep but it didn't get delivered and i was not even able to track with their tracking number. They shared gati courier tracking number[protected] but as i contacted with them their numbers doesn't start with 1*.
            Paytm has a reputation of very pathetic customer service. They will never say no, but at the same time they will not solve your issue. The only thing that you can get is a tentative date, which will again be superseded by another tentative date, till the time you dont get frustrated and ask them not to call anymore.

            I would like to get the money back for the product that i have asked paid.
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              F
              fathima naziha
              from Hyderabad, Telangana
              Sep 6, 2016
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              Address: Kannur, Kerala, 670104
              Website: Google

              On sunday i recharged internet2g for 175 and i got the service talk time. As u have shown in ua app.. Today again i recharged 54 2g and again i got some local sms offer... So i kindly request u to see to it bcz wen i called idea customer care dey said it's ua fault bcz dre 's no such offers for 54 and 175 and it's 179 and u have shown wrong information in ua app.. So i would like to clear the with you.. And am waiting for long time... For ua reply.. Plz sought t out fast.. Thank u
              Patym not good site and shopping platform...
              I am still Waiting for my order
              I am going police station and do your complain
              My order no [protected]

              Recharge - Comment #2541763 - Image #0
              Paytm not good

              Because,

              Web login page not found
              Why????

              I am going police station and do your complain

              Login id-- [protected]

              Recharge - Comment #2542252 - Image #0
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                9
                9091058733
                Sep 5, 2016
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                Address: Bidar, Karnataka, 585401
                Website: www.paytm.com

                Sir i have returned product of order id [protected]... It's about 10 days passed but till now not refunded. Please have a look... Paytm toll free number is not of any use.. On other landlines number also. I'm unable to talk with customer care. But they have charged of phone call very well. Approx 50 rupees i have spent on call.. Return me my money.. Ii really dishearted from paytm.
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                  S
                  say2sayan
                  from Chandigarh, Chandigarh
                  Sep 5, 2016
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                  Dear sir,

                  This is to inform you that i did one payment against my utility bills towards postpaid connection of idea cellular through paytm mobile application on today near about 7.40 am. The rbill amount of rs. 1202.00 has been deducted from my sbi bank account while i paid through internet banking but for some unknown reason the payment has been failed and the deducted money has not been credited back to my account or paytm wallet.in this regard my bank statement has showing that the said amount has been successfully debited to the one97 communication limited vide ref.[protected]ig0cqobiq5. Till now the amount is laying with you and not credited back to my account. Hence unless i got my debited amount of rs.1202.00 back to my account i am very much unable to repay my outstanding utility bill by now.

                  Therefore i request you to take your kind intervention at an immediate basis so that i can get back my refund for my earlier proceeding for paying my outstanding utilities.

                  Hope you will understand my inconvenience caused and take proper steps to resolve the same.
                  Please sent back my money in my bank account immediately...my money is deduct still yet and not refund in my account...
                  Dear sir,
                  i ordered 2nos of LED 12w bulb last week. Today i received my product.Packing of the product is good. But the thing is one LED is not glowing out of 2bulbs. Pl kindly do the necessary solution

                  Regarding payment failed but money deducted from your end while rechage of postpaid - Comment #2541737 - Image #0
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                    T
                    thariquepk
                    from Bengaluru, Karnataka
                    Sep 5, 2016
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                    Address: Ernakulam, Kerala, 682005
                    Website: paytm.com

                    I have purchased Nokia 130 mobile through PayTM order No: [protected] on Feb 2016. in PayTM it is mentioned the product has one year manufacture warranty. The phone which is barely 6 months old is not working now. I have contacted Nokia service center and they have responded by saying that they won't provide service for this phone and I have to get replacement from PayTM. But PayTM not responding to my contacts.
                    Aug 29, 2016
                    Vinayak Hilage's response
                    Sir not upgraded my account my lock the account and mony transfer problem to bank please upgrade my account immediately please help mi...my personal problem in mony transfer to other bank...please immediately upgrade my account..
                    Sir
                    we have booked sujata mixer grinder on paytm order no :
                    [protected] order total :4, 750, 25 aug '16 7:06 am
                    status of the order show refunded but till date my account was not credited
                    Sir please upgrade my account my lock a mony please help.
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                      W
                      Wazirkhan
                      Sep 5, 2016
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                      Address: Jodhpur, Rajasthan, 342005
                      Website: Paytm

                      Ihave pay electricity bill rs.770 vaya paytm. But bill panding show. Paytm mobile no. Is [protected]. So please shole my billing problem.
                      +1 photos
                      Aug 30, 2016
                      Shanu Jagga Sharma's response
                      Pls help me out fast
                      Sep 05, 2016
                      Updated by Wazirkhan
                      Coustmer care no. Not valid[protected]
                      I ordered Foot n Style Brown Loafer(Size-8), Order No :[protected]. It is one size more than what I expected. I would like to replace it with size-7. Please tell me what is the process and will there be any additional charges for replacement??
                      I'am rajeev Jain mob-[protected] have done a payment of electriccity bill on 27th August during PAY2WIN scheme to get 100 percentcashback
                      Message also come but money doesn't so please add money to my paytm wallet please give my cashback to paytm wallet
                      Hi, someone has deposited money in my account, I got in Paytm wallet.
                      But when I switched my phone, I sign in my account, , , by nothing is showing in wallet. Zaro balance
                      Pls sort dis out.
                      How can I get it back?
                      I tried to call on customer care, bt no use.
                      Eveready led bulb not working order no [protected] dated 17.1.2016 mobile [protected]
                      Two fraud purchasing are done from SBI card ending 7818 for the amount Rs 6450 and second transation of Rs 6450 at 3.26PM and at 3.27 PM respectively on 31/8/2016. from way2shop_PayTM.
                      I request to stop both the item deliveries. and return the amount to the concern card

                      Thanking you
                      Sameer M Wagh
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                        D
                        Debapriya Rahut
                        Sep 5, 2016
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                        Address: 700107
                        Website: Mobile android Application(Paytm)

                        While paying mts bill (Paytm order #[protected]) on 28-08-16, paytm also deducted rs 61 against an order #[protected] making my balance to nil. I did not place this order.

                        Further i could not find any way to change my profile. I have to change my phone number. Doesn't paytm requires to obey kys, in fact it is a more banking service than internet shopping.
                        Sir my calculator which has been shipped today is not working.the bottom is also not working.it only displays 0 sign.but nothing is working.pls sir kindly refund my money or else provide me with a new calculator as soon as possibles

                        Scrupulously deducted money from my wallet - Comment #2540704 - Image #0
                        Balance debit ftom my account but recharges not recieved
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                          D
                          dlisd
                          from New Delhi, Delhi
                          Sep 4, 2016
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                          Address: 110084
                          Website: paytm.com

                          Hi,
                          My Name is Sonu Singh and my registered mobile number is [protected] and registered email id is dli.sd.12.[protected]@gmail.com

                          Paytm Cash Txn ID [protected] and DU PG Admission IDBI Order ID 11014152
                          I have paid Rs.5308.35 to Delhi university PG(Post-Graduation) Portal through paytm wallet however its still showing pay your fees and I haven't received any fee receipt in Delhi university website and money has been deducted from my account

                          Paid for Order DU PG Admission IDBI Order #11014152
                          Paytm Cash Txn ID [protected]
                          [protected]:27:48 PM

                          i was trying to contact you through your website as well but it was showing some error for which i have taken a screenshot as well for the same,

                          hope you will solve my query honestly

                          Sonu Singh
                          [protected]
                          +3 photos
                          Same message from last 12 days
                          Hi Suresh, We have checked the concern, apologies for the delay and we will notify you, asap. request your patience. thanks!

                          Regarding failed payment through paytm wallet at DU PG portal IDBI - Comment #2540676 - Image #0
                          Sir,
                          I had recharge my number ([protected]) by 120 rupees, I got the message of transactions but recharge money couldn't received, order no is [protected]. Please do some fruitful action immediately. Thank you.

                          Regarding failed payment through paytm wallet at DU PG portal IDBI - Comment #2540745 - Image #0
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                            A
                            Anubh Rajput
                            from Mumbai, Maharashtra
                            Sep 4, 2016
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                            Address: Agra, Uttar Pradesh, 5012
                            Website: Paytm new code please website find

                            Free recharge code find please make anew code my [protected]
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                              L
                              lucks39
                              from Amritsar, Punjab
                              Sep 4, 2016
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                              Address: Amritsar, Punjab, 143001
                              Website: Paytm

                              Dear sir i am Avtar singh contact no [protected]
                              paytm online paytm debit card
                              Debit amount 314
                              Order no [protected] order date 31.8.16
                              Order car air compressor
                              But deliver today air compressor
                              Worng porduct deliver
                              Invoice no [protected]-17/7499
                              Vat tin [protected]
                              Paytm site very very very bad
                              Not work toll free no
                              Not work paid no
                              PayTM Mobile Solutions customer support has been notified about the posted complaint.
                              Sep 04, 2016
                              Updated by lucks39
                              Paytm site very very very bad coll account information [protected]
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                                Deenesh Raja
                                Sep 4, 2016
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                                Address: 1965238917
                                Website: Paytm.com

                                Hi. Sir/mam
                                My name deenesh raja and my contect.no.. [protected] i was success a order#[protected]
                                Product fusion x5 royel watch for men. Bt my watch is not delever on my address (vill-tajpur p/o-baburban p/s-baruraj block-motipur distt-muzaffar pur pin-843127 bihar on product mobile no.. [protected]) can you kindly send my watch and what you want plz tell me on mobile no... . am waiting your phone call or watch so plz... send my watch
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                                  Anuibsk
                                  from Gurgaon, Haryana
                                  Sep 4, 2016
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                                  Address: New Delhi, Delhi, 110085
                                  Website: Paytm.com

                                  I would like to start with fraud...paytm is setup to do fraud and cheat customer. Most of the time they send duplicate/expired/cheap quality product...i ordered again in the hope that i am ordering branded product so there shouldnt be any cheating but they proved me wrong. I ordered gimi iron table with order no. [protected] on paytm. It was delivered but when i open it it come to my surprise that it is duplicate unbranded product and damaged as well...i appraised paytm for the same and they raised a return request on there own.

                                  I asked them to send right product and then only i will return the product...since thwy know they have done fraud, and they do not have right product they come up with a excuse that there are suspicious activity done from my account but they do not tell what kind of suspicious activity... i have tried asking them and exchange 10-15 emails but every other person reply one answer to any question...mentioned below
                                  Hello Arun,

                                  This is with regards to the concern which you have registered with Paytm against the order number [protected].

                                  We understand that you are concerned about the return.

                                  On your request we have critically investigated the case and realized the indulgence of some suspicious activity from your account.

                                  Hence we would not be able to process the return request for the same.

                                  I will definetly going to raise a complaint in consumer court..but beware guys...this is a fraud shop.
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                                    Ajaysinh Jethwa
                                    from Roha, Gujarat
                                    Sep 3, 2016
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                                    Address: Jamnagar, Gujarat, 361008

                                    I have contect many times paytm Customer Care but they are saying that they will talk an then call me back but never return any call from paytm..always they hold the call an then telling that they callback after some time i have all the callrecording which i have talk that Customer Care members i m sending u audio attachment also so plz help i have lost all my 4 air ticket money...mistake is done by paytm coustmer care an they r not refunded also..my order number of paytm is [protected] they have cancelled all 4 tickets an not confirmed still my flight gone.i have all recording with all coustmer care of paytm so please help me for my refund. An how can I send u all recording plz inform me.Thanks
                                    Ajaysinh
                                    +1 photos
                                    Sep 06, 2016
                                    Updated by Ajaysinh Jethwa
                                    They r refunding only one ticket ...
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                                      sandeeprsheth
                                      from Delhi, Delhi
                                      Sep 3, 2016
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                                      Address: 400053

                                      I have purchased laptop by Bill No 26463/2016-17/20228 dated 9 August 2016
                                      My issues were
                                      1) I have checked with Lenovo and they have confirmed that this product originally has 500 GB hard disk hence the product supplied might have been tempered. Laptop supplied is having Model 80EW 052WIH and but the correct product item 80EW 052YIH.
                                      2) I have checked with Lenovo on phone and online, they have clearly mentioned that this product after registration will have only one year warranty.
                                      3) The product on box shows i3 model but on Laptop the sticker is of i7. Lenovo has clearly stated this will create problems while giving service.
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                                        sumitmundane
                                        from Pune, Maharashtra
                                        Sep 3, 2016
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                                        Address: 411036
                                        Website: www.paytm.com

                                        I recharged my mobile for Rs249 i.e., [protected] on 1st september 2016, transactions shows success but didn't receive any benefits.i tried calling Paytm but no one replies to phone calls or queries, for reference giving the order number [protected].kindly look into the matter and revert asap!
                                        Name-Sumit Mundane
                                        phone-[protected]
                                        email-sumit.[protected]@gmail.com
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