PayTM Mobile Solutions Complaints & Reviews

I have ordered lava A79 mobile on 24.07.2016 through paytm, but has not recieved it till now, but paytm status shows mobile has been delivered, i have lost 5000, i have informed paytm several times but didn't got proper response.it has been more than a month neither i have recieved the product nor any refund, i an feeling helpless.so plese help me at the earliest.hoping for your help.
Regards
Pragya nand singh
Mail pns.[protected]@gmail.com

I have placed an order for adidas flipflops from paytm they gave estimated delivery date between 3 to 6 sep'2016 but at today 7th sept i have not received my product.

I have already file complain twice at paytm for the delay in delivery of my order.

Even i am not able to track my package and on other side my product is also not delivered i am bit tensed for the money i have spend.

Please help me to get out of it.

I send money from paytm to bank bt money still pending on paytm passbook
Mo.[protected]
I transfer money yesterday to my stat bank of india total rs is 3992 something around. Bt still not add in my bank account and in paytm wallet my money is 0.21. What can i do...??? Pls tell my how can i refund money pls help me my mobile number is [protected]. Pls

I have purchase dell venue 7 calling tab from paytm in oct 2015 and it is not functioning properly hence i went to dell customer care center.
They told me that the warranty of this tab is already expired in 2014.
Paytm has sold me the old stock dell tab.

However i wrote about it to the [protected]@paytm.com and they are sending me emails reply and asking for different details which i have provided them still they are not resolving my concern.

I ordered bean pouff at paytm. But they delivered me worse quality of product and when i inform them, they denied to take it back.. While i informed them, as soon as i saw the product.. Product is iferior is average rate same product and more costly than average pouff.. How can a customet notice a product quality at pc screen. But when i get the product, i inform them as soon as i could. But they denied completely to take it back.

Ordered product on 25th of august. Its suppose to get delivered by 3-6th sep but it didn't get delivered and i was not even able to track with their tracking number. They shared gati courier tracking number[protected] but as i contacted with them their numbers doesn't start with 1*.
Paytm has a reputation of very pathetic customer service. They will never say no, but at the same time they will not solve your issue. The only thing that you can get is a tentative date, which will again be superseded by another tentative date, till the time you dont get frustrated and ask them not to call anymore.

I would like to get the money back for the product that i have asked paid.

On sunday i recharged internet2g for 175 and i got the service talk time. As u have shown in ua app.. Today again i recharged 54 2g and again i got some local sms offer... So i kindly request u to see to it bcz wen i called idea customer care dey said it's ua fault bcz dre 's no such offers for 54 and 175 and it's 179 and u have shown wrong information in ua app.. So i would like to clear the with you.. And am waiting for long time... For ua reply.. Plz sought t out fast.. Thank u

Sir i have returned product of order id [protected]... It's about 10 days passed but till now not refunded. Please have a look... Paytm toll free number is not of any use.. On other landlines number also. I'm unable to talk with customer care. But they have charged of phone call very well. Approx 50 rupees i have spent on call.. Return me my money.. Ii really dishearted from paytm.

Dear sir,

This is to inform you that i did one payment against my utility bills towards postpaid connection of idea cellular through paytm mobile application on today near about 7.40 am. The rbill amount of rs. 1202.00 has been deducted from my sbi bank account while i paid through internet banking but for some unknown reason the payment has been failed and the deducted money has not been credited back to my account or paytm wallet.in this regard my bank statement has showing that the said amount has been successfully debited to the one97 communication limited vide ref.[protected]ig0cqobiq5. Till now the amount is laying with you and not credited back to my account. Hence unless i got my debited amount of rs.1202.00 back to my account i am very much unable to repay my outstanding utility bill by now.

Therefore i request you to take your kind intervention at an immediate basis so that i can get back my refund for my earlier proceeding for paying my outstanding utilities.

Hope you will understand my inconvenience caused and take proper steps to resolve the same.

I have purchased Nokia 130 mobile through PayTM order No: [protected] on Feb 2016. in PayTM it is mentioned the product has one year manufacture warranty. The phone which is barely 6 months old is not working now. I have contacted Nokia service center and they have responded by saying that they won't provide service for this phone and I have to get replacement from PayTM. But PayTM not responding to my contacts.

Ihave pay electricity bill rs.770 vaya paytm. But bill panding show. Paytm mobile no. Is [protected]. So please shole my billing problem.

While paying mts bill (Paytm order #[protected]) on 28-08-16, paytm also deducted rs 61 against an order #[protected] making my balance to nil. I did not place this order.

Further i could not find any way to change my profile. I have to change my phone number. Doesn't paytm requires to obey kys, in fact it is a more banking service than internet shopping.

Hi,
My Name is Sonu Singh and my registered mobile number is [protected] and registered email id is dli.sd.12.[protected]@gmail.com

Paytm Cash Txn ID [protected] and DU PG Admission IDBI Order ID 11014152
I have paid Rs.5308.35 to Delhi university PG(Post-Graduation) Portal through paytm wallet however its still showing pay your fees and I haven't received any fee receipt in Delhi university website and money has been deducted from my account

Paid for Order DU PG Admission IDBI Order #11014152
Paytm Cash Txn ID [protected]
[protected]:27:48 PM

i was trying to contact you through your website as well but it was showing some error for which i have taken a screenshot as well for the same,

hope you will solve my query honestly

Sonu Singh
[protected]

Free recharge code find please make anew code my [protected]

Dear sir i am Avtar singh contact no [protected]
paytm online paytm debit card
Debit amount 314
Order no [protected] order date 31.8.16
Order car air compressor
But deliver today air compressor
Worng porduct deliver
Invoice no [protected]-17/7499
Vat tin [protected]
Paytm site very very very bad
Not work toll free no
Not work paid no

Hi. Sir/mam
My name deenesh raja and my contect.no.. [protected] i was success a order#[protected]
Product fusion x5 royel watch for men. Bt my watch is not delever on my address (vill-tajpur p/o-baburban p/s-baruraj block-motipur distt-muzaffar pur pin-843127 bihar on product mobile no.. [protected]) can you kindly send my watch and what you want plz tell me on mobile no... . am waiting your phone call or watch so plz... send my watch

I would like to start with fraud...paytm is setup to do fraud and cheat customer. Most of the time they send duplicate/expired/cheap quality product...i ordered again in the hope that i am ordering branded product so there shouldnt be any cheating but they proved me wrong. I ordered gimi iron table with order no. [protected] on paytm. It was delivered but when i open it it come to my surprise that it is duplicate unbranded product and damaged as well...i appraised paytm for the same and they raised a return request on there own.

I asked them to send right product and then only i will return the product...since thwy know they have done fraud, and they do not have right product they come up with a excuse that there are suspicious activity done from my account but they do not tell what kind of suspicious activity... i have tried asking them and exchange 10-15 emails but every other person reply one answer to any question...mentioned below
Hello Arun,

This is with regards to the concern which you have registered with Paytm against the order number [protected].

We understand that you are concerned about the return.

On your request we have critically investigated the case and realized the indulgence of some suspicious activity from your account.

Hence we would not be able to process the return request for the same.

I will definetly going to raise a complaint in consumer court..but beware guys...this is a fraud shop.

I have contect many times paytm Customer Care but they are saying that they will talk an then call me back but never return any call from paytm..always they hold the call an then telling that they callback after some time i have all the callrecording which i have talk that Customer Care members i m sending u audio attachment also so plz help i have lost all my 4 air ticket money...mistake is done by paytm coustmer care an they r not refunded also..my order number of paytm is [protected] they have cancelled all 4 tickets an not confirmed still my flight gone.i have all recording with all coustmer care of paytm so please help me for my refund. An how can I send u all recording plz inform me.Thanks
Ajaysinh

I have purchased laptop by Bill No 26463/2016-17/20228 dated 9 August 2016
My issues were
1) I have checked with Lenovo and they have confirmed that this product originally has 500 GB hard disk hence the product supplied might have been tempered. Laptop supplied is having Model 80EW 052WIH and but the correct product item 80EW 052YIH.
2) I have checked with Lenovo on phone and online, they have clearly mentioned that this product after registration will have only one year warranty.
3) The product on box shows i3 model but on Laptop the sticker is of i7. Lenovo has clearly stated this will create problems while giving service.

I recharged my mobile for Rs249 i.e., [protected] on 1st september 2016, transactions shows success but didn't receive any benefits.i tried calling Paytm but no one replies to phone calls or queries, for reference giving the order number [protected].kindly look into the matter and revert asap!
Name-Sumit Mundane
phone-[protected]
email-sumit.[protected]@gmail.com