PayTM Mobile Solutions Complaints & Reviews

I had purchased the product on 13th August 2016 the delivery date was 22nd August 2016. But they delayed the order by almost 5 days, so I decided to cancel the order. Upon cancellation they were suppose to return my money within 3 - 4 days. After multiple chase up they are always informing me that the issue will be resolved between 48-72 hours. Today they crossed he heights after saying that the issue is resolved. They are not looking into the issue on high priority. My 11, 999 Rs have been stuck with them.

Attached is the snapshot of the order still pending in return.

Please help me with the game they are playing with me.

Order No-[protected]
Failed Order, But Different Mail From Paytm:-
1-We have refunded Rs 287.00 to your BOB bank for your Order ID [protected] on Paytm. Your bank could take upto 7 working days to credit the amount to your account. Please contact your bank for any queries.
2-BOB just gave us a reference number 74678446245516027501668 for successful refund of Rs 287 from Paytm to your bank account. Please contact your bank for any further query quoting this number.

But Today
3-We are happy to assist you.
We have checked the details of order id-[protected] and found that it has been successful at our end.We request you to kindly contact with the merchant for update. In case merchant denies kindly ask him, to mail the status of payment and share the same mail with us so that we can resolve the issue

Sir, Written the monay tranjection id POS[protected] PayTM Rs. 9998.00 date 1.9.2016 and tranjection id no POS 763800 PayTM mobile solution noida Rs. 9998.00 date1.9.2016 State bank of bikane and jaipur ac no [protected] this tranjection fraud made by unknown partion illligale view,
A complane admit at police staion Hanumangarh Junction Rajasthan, by Karnel singh on dated 3.9.2016, please cancle above tranjection and writen monay same acount,

Sir.product not like . please return to product . and cash return me .

I, Mohd Shariq received a call from [protected]. The person who was speaking did 4 unauthorised transactions from my Axis Bank account no. [protected] worth Rs. 12000. Kindly look into the matter and reverse my money.That person told his name was Sarfaraz.Transactions were completed using PayTM using my Axis Bank Debit card details.This incident took place on 2nd September, 2016.

Sir mera paytm pe account hai...Mai usse pichle 4 sal se purchasing kar raha tha...Par pichle 1 mahine se paytm ke site se kuch bhi order nhi de pa raha hu...jab bhi order ko buy karne jata hu " Opps something went wrong, please try after 24 hours" likh ke aata hai...Maine unhe is bare me 2 bar mail bhi bheje hai par koi reply nhi aata...Sir meri help kare

Mera account email hai:- [protected]@yahoo.com

Hello,

I had booked a FAN from paytm.com. on receipt of the product its understood that the products are not as per the description. hence i
​requested to return on 29th August 2016. daily morning I'm receiving a message communication from Novoex stating item will be picked up withing 7pm. till now no one had contacted me also there is no reply from paytm as well as from Novoex​.

Please do something and help me to get my money back

Sir I have done recharge of rs 96 on bsnl mobile [protected]. Once it failed, when I try it again it was successful shown by paytm and balance deducted from my paytm waallet but still when i xheck my mobile wallet, recharge not completed by the operator.it was a recharge of validity but still my old validity showing till 03 sep 16, which is going to be expired very soon. Please do needful urgently.

Sbi atm debit card fraud transactions with fraud call

Dear Sir, , I am having sb a/c in sbi, venkateswara mitta br, visakhapatnam and also having a debit card no [protected] 051 card valid from May 2011 in my name as K R Naidu.

On dated 1st September 2016 I got a call on my mobile no. [protected] from mobile no. [protected] posing himself as an employee of SBI. He told me that his ATM card will be blocked today, after hearing that he got panicked and ask for the solution. In reply he told to continue using the above mentioned card needs to share the OTP no. After which I received 6 OTP nos. the transactions details as under.

Following are the details of the transactions made ON[protected]:
Sr. Amount POS TXN CODE TIME(AM)
1 4999/[protected] payu
2 9894/[protected] payTM
3 9625/[protected] payTM
4 9774/[protected] payTM
5 4999/- GU[protected] SBI BUDDY
6 9894/- 105639 pay TM mobile solutions Noida

Sir, I request you to stop despatch of goods immediately from you and arrange to refund/credit to my sbi atm card number mentioned as above. For any enquiry please call me on mobile no. [protected] to confirm every thing sir. My email address
is ksn.[protected]@gmail.com or [protected]@yahoo.com for our correspondence purpose.

Please excuse me in this request and help me, as I am a small worker in a private medical shop in Visakhapatnam sir.
I am very sorry for the inconvenience caused to you in this matter.

Thanking you sir.

yours fiathfully,

K R NAIDU.
CELL:[protected]
OR [protected].

I had booked IRCTC train ticket through paytm wallet. My money from the paytm wallet was deducted but the ticket is not booked due to session expired. I have been writing to paytm customer care but there is no proper response given till now. I have given the details of my transaction below.

IRCTC E Ticketing for Order #[protected]Paytm Cash
Txn ID [protected]
[protected]:59:46 PM

Hi,

I purchased Titan 2480SM05 watch from Paytm and I did not it's product quality as mentioned in description and shown in image. I requested them to return this order. It's around one month they are not scheduling the pickup time to return my product.

I'm been suffering from their customer care support and service.

They don't have direct customer care no to resolve issues

Kindly, do needful to resolve this issue.

Dear Sir,

totady i m add money for paytm wallet 18600/- than transfer my saving accounts all 18600 for four transtion 5000+5000+5000+3448

but 5000 show pending now ref no is wallet order id:-[protected]/02.09.2016

I has Deposited Cash in Axis Bank's Paytm Account on 25th Aug 2016 but money has not been credited in my paytm account till date. I am mailing my problem from last 7 days but i m not receiving proper answer. I have provided all the necessary proof but all they say is we will revert to you in 24-48 hours. I am fed up of mailing to paytm now. I want my money credited in my account as soon as possible

I'm Recharge Delhi metro card 100 Rs on Dated 31/08/2016 Recharge is successful but balance is not add My Delhi Metro card No is 75708159
Please help me what can I do.
Thanks!
SHAKEEL
Mobile [protected]

On 30 august i ordered grocery from big basket via paytm when I put the otp then it shows payment failed but my money deducted by my account in state bank of Mysore and message on my mobile shows the money is credited in one 97 communication Ltd this is a fraud my order no is in big basket is MMO[protected] please refund my money immediately l also lodged a complaint on one 97 they said they contact me with in 24 hours but no response received by one 97 please take action and refund my money from one 97 this is a fraud and I have not purchased any item from this website so how they deduct the money from my account

I tried to recharge for my mobile number through PAYTM. all details I have filled and at the password column it was showing that "Entered wrong password".

I have rechecked and entered again.faced same problem.Right now i cannot access my card for the payments through online.
please reach me through my number:[protected]

Please resolve my problem as soon as possible.

Regards
Rajiv

Dear sir/madam,

E-mail: [protected]@gmail.com
Order ID #[protected] | Date Thu, 25 Aug 2016(QTY-2Nos)

I have received 1 nos. X5 Fusion Royal Watch for Men, I ordered 2Nos and payment has done for 2no's quantity so i request you to replay for me as early as possible and take concern action to resolve my problem.

Seller Sent following one :

https://paytm.com/shop/p/dell-inspiron-3558-z565155uin9-core-i3-5th-gen-4-gb-1-t...⇄

http://www.amazon.in/Dell-Inspiron-Notebook-Z565155UIN9-Ubuntu/dp/B01GHGLL2G/ref...⇄

I Need Following One :

https://paytm.com/shop/p/dell-vostro-3558-notebook-z555103uin9-core-i3-5th-gen-4...⇄

https://www.flipkart.com/dell-vostro-intel-core-i3-5th-gen-4-gb-1-tb-hdd-ubuntu-...⇄

See the difference Broadell vs Haswell :

http://www.pcworld.com/article/2940489/the-truth-about-intels-broadwell-vs-haswe...⇄
-----

And also :

i don't want upgraded graphic card laptop, it's low price laptop and bad user reviews are there for this upgraded laptop thats why i went for intel 4400 specifically and also wifi card mismatch is also there.

find the details here :
Hi There,

For more information to informing you that for following model laptop :
Evalue Code : Z555103UIN9 : Intel HD4400 (Graphic card) ---> WLAN (wifi ) card is 802.11ac (Intel 3160AC + BT4.0 802.11ac + Bluetooth 4.0, Dual Band 2.4&5 GHz, 1x1) where it more upgraded and cost more .
Evalue Code : Z565105UIN9: Intel HD5500 (Graphic card) ---> WLAN (wifi ) card is 802.11n Dell Wireless-N 1705 @ 2.4GHz where it lesser cost .

Again i am saying seller shipped the wrong item in terms of WIFI (wlan) card also,

So Take back the product and do the full refund into original payment mode .

For your reference Please find the following attachments and links .

Evalue Code : Z555103UIN9 : http://www.justdial.com/Dell-Vostro-15-Inch-3558-Laptop-Black[protected]TBiBU/pi...⇄

Evalue Code : Z565105UIN9: http://www.justdial.com/Dell-Inspiron-15-Inch-3558-Laptop-Black[protected]TBiBU2...⇄

First i asked for the compensation of price variation but they are not agreeing for intel HDD4400 vs Intel HD 5500 model laptop (1500 difference is there) but they are saying you got upgraded laptop we won't give compensation but i don't want intel HD5500 one laptop asked them to take back but they are not responding .

Paytm indirectly . Wasting time and mobile bill to call them .
And first thing paytm customer care bakwaas, they don't give proper resolution .
Shame such a big e-commerce website is maintaining poor customer support .

Regards,
Balaji.

Used paytm services for a airtel recharge amount deducted from my bank but due to the poor services transaction failed so I opted for refund of the failed transaction amount of 263/- back to my bank under Paytm Cash Txn ID [protected] but still not reflecting in my bank account and despite raising a ticket no.06296767 and writing a number of emails to them no one cared to resolve the issue or even reply on the same so far I am shocked and surprised how they get the license from governing authorities to play with others money one must be very cautious dealing with them and I must say that if they have any shame and sense of responsibility left the refund should be done immediately to my bank

Dear,
Paytm,
महोदय,
सर/मेडम
मैंने दिल्ली यूनिवर्सिटी में 03/08/2016 03:27:04 pm को पहली बार बी.कॉम की फ़ीस जमा करवाई थी जो कि फ़ीस तो बैंक से कट गयी थी लेकिन दिल्ली यूनिवर्सिटी के पोर्टल में फ़ीस कन्फर्म नहीं हो पाई थी फिर मैंने 24 घंटे बाद दुबारा से फ़ीस पेय की तो वो कन्फर्म हो गयी लेकिन जो पहले वाली फ़ीस थी वो मुझे वापिस भी नहीं हुई थी | और वो फ़ीस अभी तक वापिस नहीं आई मैंने पहले भी आपके पास अनुरोध किया था लेकिन उस अनुरोध का अपने अभी तक कोई जवाब ही नहीं दिया मैंने बैंक में भी संपर्क किया था उन्होंने अपनी कार्यवाही कर ये बोल दिया के हमारे यहाँ से तो फ़ीस हो चुकी है आप paytm cusomer service में संपर्क कीजिये अत: आपसे अनुरोध है कि आप इस विषय पर ध्यान देकर मेरी फ़ीस वापस करने का कष्ट करें आपकी अति कृपया होगी | मैंने फ़ीस, बैंक और विद्यार्थी से सम्बंधित जानकारी नीचे दे दी है
Student details
Student name: jaya sharma
Student form no.- 16du5108341
Student mobile no.- [protected]
Student college name: aditi mahavidyalaya
Student mail id: [protected]@gmail.com
Student mobile no.: [protected]
Student course: b.com
Transection date:-03/08/2016 03:27:04 pm
Transection ammount: 3484.62 rs
Bank details
Bank name:- orientl bank of commerce
Bank ifsc code:- orbc0105189
Bank transection id-ercr 0020077/62
Bank transectin date:-03/08/2016 03:27:04 pm
Bank transection ammount:- 3484.62 rs
Bank a/c no.- xxxxxxxxx1036166
Reg. Mobile no.- [protected]