PayTM Mobile Solutions Complaints & Reviews

I would like to start with fraud...paytm is setup to do fraud and cheat customer. Most of the time they send duplicate/expired/cheap quality product...i ordered again in the hope that i am ordering branded product so there shouldnt be any cheating but they proved me wrong. I ordered gimi iron table with order no. [protected] on paytm. It was delivered but when i open it it come to my surprise that it is duplicate unbranded product and damaged as well...i appraised paytm for the same and they raised a return request on there own.

I asked them to send right product and then only i will return the product...since thwy know they have done fraud, and they do not have right product they come up with a excuse that there are suspicious activity done from my account but they do not tell what kind of suspicious activity... i have tried asking them and exchange 10-15 emails but every other person reply one answer to any question...mentioned below
Hello Arun,

This is with regards to the concern which you have registered with Paytm against the order number [protected].

We understand that you are concerned about the return.

On your request we have critically investigated the case and realized the indulgence of some suspicious activity from your account.

Hence we would not be able to process the return request for the same.

I will definetly going to raise a complaint in consumer court..but beware guys...this is a fraud shop.

I have contect many times paytm Customer Care but they are saying that they will talk an then call me back but never return any call from paytm..always they hold the call an then telling that they callback after some time i have all the callrecording which i have talk that Customer Care members i m sending u audio attachment also so plz help i have lost all my 4 air ticket money...mistake is done by paytm coustmer care an they r not refunded also..my order number of paytm is [protected] they have cancelled all 4 tickets an not confirmed still my flight gone.i have all recording with all coustmer care of paytm so please help me for my refund. An how can I send u all recording plz inform me.Thanks
Ajaysinh

I have purchased laptop by Bill No 26463/2016-17/20228 dated 9 August 2016
My issues were
1) I have checked with Lenovo and they have confirmed that this product originally has 500 GB hard disk hence the product supplied might have been tempered. Laptop supplied is having Model 80EW 052WIH and but the correct product item 80EW 052YIH.
2) I have checked with Lenovo on phone and online, they have clearly mentioned that this product after registration will have only one year warranty.
3) The product on box shows i3 model but on Laptop the sticker is of i7. Lenovo has clearly stated this will create problems while giving service.

I recharged my mobile for Rs249 i.e., [protected] on 1st september 2016, transactions shows success but didn't receive any benefits.i tried calling Paytm but no one replies to phone calls or queries, for reference giving the order number [protected].kindly look into the matter and revert asap!
Name-Sumit Mundane
phone-[protected]
email-sumit.[protected]@gmail.com

I had purchased the product on 13th August 2016 the delivery date was 22nd August 2016. But they delayed the order by almost 5 days, so I decided to cancel the order. Upon cancellation they were suppose to return my money within 3 - 4 days. After multiple chase up they are always informing me that the issue will be resolved between 48-72 hours. Today they crossed he heights after saying that the issue is resolved. They are not looking into the issue on high priority. My 11, 999 Rs have been stuck with them.

Attached is the snapshot of the order still pending in return.

Please help me with the game they are playing with me.

Order No-[protected]
Failed Order, But Different Mail From Paytm:-
1-We have refunded Rs 287.00 to your BOB bank for your Order ID [protected] on Paytm. Your bank could take upto 7 working days to credit the amount to your account. Please contact your bank for any queries.
2-BOB just gave us a reference number 74678446245516027501668 for successful refund of Rs 287 from Paytm to your bank account. Please contact your bank for any further query quoting this number.

But Today
3-We are happy to assist you.
We have checked the details of order id-[protected] and found that it has been successful at our end.We request you to kindly contact with the merchant for update. In case merchant denies kindly ask him, to mail the status of payment and share the same mail with us so that we can resolve the issue

Sir, Written the monay tranjection id POS[protected] PayTM Rs. 9998.00 date 1.9.2016 and tranjection id no POS 763800 PayTM mobile solution noida Rs. 9998.00 date1.9.2016 State bank of bikane and jaipur ac no [protected] this tranjection fraud made by unknown partion illligale view,
A complane admit at police staion Hanumangarh Junction Rajasthan, by Karnel singh on dated 3.9.2016, please cancle above tranjection and writen monay same acount,

Sir.product not like . please return to product . and cash return me .

I, Mohd Shariq received a call from [protected]. The person who was speaking did 4 unauthorised transactions from my Axis Bank account no. [protected] worth Rs. 12000. Kindly look into the matter and reverse my money.That person told his name was Sarfaraz.Transactions were completed using PayTM using my Axis Bank Debit card details.This incident took place on 2nd September, 2016.

Sir mera paytm pe account hai...Mai usse pichle 4 sal se purchasing kar raha tha...Par pichle 1 mahine se paytm ke site se kuch bhi order nhi de pa raha hu...jab bhi order ko buy karne jata hu " Opps something went wrong, please try after 24 hours" likh ke aata hai...Maine unhe is bare me 2 bar mail bhi bheje hai par koi reply nhi aata...Sir meri help kare

Mera account email hai:- [protected]@yahoo.com

Hello,

I had booked a FAN from paytm.com. on receipt of the product its understood that the products are not as per the description. hence i
​requested to return on 29th August 2016. daily morning I'm receiving a message communication from Novoex stating item will be picked up withing 7pm. till now no one had contacted me also there is no reply from paytm as well as from Novoex​.

Please do something and help me to get my money back

Sir I have done recharge of rs 96 on bsnl mobile [protected]. Once it failed, when I try it again it was successful shown by paytm and balance deducted from my paytm waallet but still when i xheck my mobile wallet, recharge not completed by the operator.it was a recharge of validity but still my old validity showing till 03 sep 16, which is going to be expired very soon. Please do needful urgently.

Sbi atm debit card fraud transactions with fraud call

Dear Sir, , I am having sb a/c in sbi, venkateswara mitta br, visakhapatnam and also having a debit card no [protected] 051 card valid from May 2011 in my name as K R Naidu.

On dated 1st September 2016 I got a call on my mobile no. [protected] from mobile no. [protected] posing himself as an employee of SBI. He told me that his ATM card will be blocked today, after hearing that he got panicked and ask for the solution. In reply he told to continue using the above mentioned card needs to share the OTP no. After which I received 6 OTP nos. the transactions details as under.

Following are the details of the transactions made ON[protected]:
Sr. Amount POS TXN CODE TIME(AM)
1 4999/[protected] payu
2 9894/[protected] payTM
3 9625/[protected] payTM
4 9774/[protected] payTM
5 4999/- GU[protected] SBI BUDDY
6 9894/- 105639 pay TM mobile solutions Noida

Sir, I request you to stop despatch of goods immediately from you and arrange to refund/credit to my sbi atm card number mentioned as above. For any enquiry please call me on mobile no. [protected] to confirm every thing sir. My email address
is ksn.[protected]@gmail.com or [protected]@yahoo.com for our correspondence purpose.

Please excuse me in this request and help me, as I am a small worker in a private medical shop in Visakhapatnam sir.
I am very sorry for the inconvenience caused to you in this matter.

Thanking you sir.

yours fiathfully,

K R NAIDU.
CELL:[protected]
OR [protected].

I had booked IRCTC train ticket through paytm wallet. My money from the paytm wallet was deducted but the ticket is not booked due to session expired. I have been writing to paytm customer care but there is no proper response given till now. I have given the details of my transaction below.

IRCTC E Ticketing for Order #[protected]Paytm Cash
Txn ID [protected]
[protected]:59:46 PM

Hi,

I purchased Titan 2480SM05 watch from Paytm and I did not it's product quality as mentioned in description and shown in image. I requested them to return this order. It's around one month they are not scheduling the pickup time to return my product.

I'm been suffering from their customer care support and service.

They don't have direct customer care no to resolve issues

Kindly, do needful to resolve this issue.

Dear Sir,

totady i m add money for paytm wallet 18600/- than transfer my saving accounts all 18600 for four transtion 5000+5000+5000+3448

but 5000 show pending now ref no is wallet order id:-[protected]/02.09.2016

I has Deposited Cash in Axis Bank's Paytm Account on 25th Aug 2016 but money has not been credited in my paytm account till date. I am mailing my problem from last 7 days but i m not receiving proper answer. I have provided all the necessary proof but all they say is we will revert to you in 24-48 hours. I am fed up of mailing to paytm now. I want my money credited in my account as soon as possible

I'm Recharge Delhi metro card 100 Rs on Dated 31/08/2016 Recharge is successful but balance is not add My Delhi Metro card No is 75708159
Please help me what can I do.
Thanks!
SHAKEEL
Mobile [protected]

On 30 august i ordered grocery from big basket via paytm when I put the otp then it shows payment failed but my money deducted by my account in state bank of Mysore and message on my mobile shows the money is credited in one 97 communication Ltd this is a fraud my order no is in big basket is MMO[protected] please refund my money immediately l also lodged a complaint on one 97 they said they contact me with in 24 hours but no response received by one 97 please take action and refund my money from one 97 this is a fraud and I have not purchased any item from this website so how they deduct the money from my account

I tried to recharge for my mobile number through PAYTM. all details I have filled and at the password column it was showing that "Entered wrong password".

I have rechecked and entered again.faced same problem.Right now i cannot access my card for the payments through online.
please reach me through my number:[protected]

Please resolve my problem as soon as possible.

Regards
Rajiv