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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 654

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R
Reshu Chaudhary
from Mumbai, Maharashtra
Aug 26, 2016
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Address: 110092
Website: Paytm

I recharged so many times but recharge not successful and balance is deduct from my bank account.Same amount shown in paytm wallet.But I need solution because I want to do recharge as soon as.So, Please reply me fast.
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    A
    aiqbal
    from Delhi, Delhi
    Aug 26, 2016
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    Address: Dakshina Kannada, Karnataka, 575002
    Website: paytm.com

    Faulty product delivered but not ready to take it back. They are playing games and saying that pick up partner says answering/adress not locatable.

    There is a long list of products I have purchased using Paytm till today not even a single product has not been returned saying answering/adress not locatable. Why only with returns?

    I stay in a City not in a remote location, Paytm is responsible for selling faulty product on their website.

    Order number: [protected]
    Complaint register on 19/8/2016 and the reference number: 05758239

    Paytm Cash Transaction No [protected]
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      S
      Sumankumarpatnaik
      from Vasai-Virar, Maharashtra
      Aug 25, 2016
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      Address: Thane, Maharashtra, 401402
      Website: www.paytm.com

      My name is sumankumar patnaik i use paytm and i got fraud of 2020rs on it and paytm didnt have this transaction in my account and moreover they dont even have a proper customer care as they only have email complaint and no voice complaint portal.
      This is shear neglegence from this website
      My email id [protected]@gmail.com
      I used it to pay mobile bill of 800rs and after one day they made a fraud of 2020rs this website is not secure
      Aug 25, 2016
      Updated by Sumankumarpatnaik
      Kindly look into this matter
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        G
        Gangadhr
        from Hyderabad, Telangana
        Aug 25, 2016
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        Hi,
        I have added money of 250inr and 500inr from my bank accont to paytm wallet, however the balance didn't reflected in my paytm wallet.Raised 3 tickets none of them responded properly apart from standard reply auto email.When tried to contact through call support never connects to customer care and suggestng to raise a ticket online.Actually there is no other way to reach the customer care.
        Aug 28, 2016
        Madhu Maddy's response
        Recharge Airtel Dish but not activation
        Dear Sir/Madam

        I am not receive OTO on registered Mobile no -[protected]

        on IRCTC. Mein IRCTC ke through otp receive nahi kar pa raha huin.

        PayTM Mobile Solutions — I recharge dish Airtel but not activation

        I recharge Airtel Dish but now not activation Hai recharge yesterday also today not activation
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          S
          shivg2411
          from Delhi, Delhi
          Aug 25, 2016
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          Address: New Delhi, Delhi, 110055

          Wha failure likha a RHA hai or side me refund to bank account likha hai .PR bank account me paise abhi tk nhi aye

          Order I'd [protected]
          Aug 25, 2016
          Updated by shivg2411
          Please solve my problem fast
          Sending money my frd but his wallet has upgraded.so what to do, i lose my money fully pain aren't to transfer money because iam in problem
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            B
            Bhargava Kumar Sompalli Boya
            from Puttaparthi, Andhra Pradesh
            Aug 25, 2016
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            Address: Anantapur, Andhra Pradesh, 515001
            Website: Paytm.com

            Please recharge me urgent today early morning I recharged with Paytm app but I didn't get my recharge but it is showing successful so please clear this problem
            Aug 25, 2016
            Updated by Bhargava Kumar Sompalli Boya
            Plz recharge urgent to this no
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              R
              rakesh009rk
              from Ahmedabad, Gujarat
              Aug 25, 2016
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              Address: 380015
              Website: paytm.com

              I pay a Torrent Power bill via paytm but paytm rejected the payment and my Rs.1919 was debited to my account and same will be credit to paytm my wallet account. when i say to refund it they denied and want a 4% charge to refund the payment. After this matter yesterday my wallet balance automatically nill. I write a mail they still not give me answer and they dosn't have customer care no to ask a solution
              As per my order no [protected] amount deducted from my bank but no recharge balance received on mob [protected]
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                M
                mechkrrish
                Aug 25, 2016
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                Address: Ahmedabad, Gujarat, 380058
                Website: paytm.com

                I had placed order from paytm for brief when I had received my product then I see that product was wrong and damage.
                Many times I complained to paytm and sent many mail but still I waiting for their response, I am complaining from 14 Aug 2016, I am totally frustrate by paytm
                Order id - [protected]
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                  N
                  Naveen Khunteta
                  from Bengaluru, Karnataka
                  Aug 24, 2016
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                  Address: Bangalore, Karnataka, 560011
                  Website: www.paytm.com

                  On 12th Aug, 2016, I payed 800 RS to PAYTM for BESCOM current bill payment (Order no: #[protected] . Bill Payment BESCOM Electricity consumer id [protected] for Rs.800, ICICI bank transaction no [protected]). Within 5 min i got a message about the payment was successful . but on Aug 24th bescom people came and they removed the fuse while i am checking my bescom account the payment not done still now and the second current bill came with addition of last month bill. and I send mail to PayTM several time they are telling that it is payed. This is the 3rd its happening while using paytm app.

                  Please take appropriate action.
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                    R
                    ritwsh
                    from Mumbai, Maharashtra
                    Aug 24, 2016
                    Resolved
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                    Resolved

                    Address: 500062
                    Website: paytm.com

                    Pizza Hut India — Money deducted from paytm wallet twice and bill generated only once

                    1 Review
                    Ri ritwsh on Aug 22, 2016 Mark as Resolved

                    Yesterday I ordered pizza from pizzahut online.I paid the bill amount from paytm wallet .Money got debited successfully but it threw some error from pizza hut site that your order couldn't be completed this time, try again later.Again I did the payment from paytm and this time bill got generated successfully.

                    Since I received only once order but money got deducted from paytm wallet twice.
                    When I contacted payTM they said that I should speak to Pizzahut CustomerCare as money is with them .
                    When I spoke to PizzaHut customer care, they are saying that contact payTm customer care as money is with them.
                    Aug 26, 2016
                    Complaint marked as Resolved 
                    Money refunded
                    Sorry for the inconvenience faced by you. We have briefed the team accordingly. Please give us a chance to make your experience memorable. Meanwhile, request you to share your details here: http://bit.ly/PHFeedback
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                      H
                      Harsha91
                      from Kolkata, West Bengal
                      Aug 24, 2016
                      Resolved
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                      Resolved

                      Address: 700091
                      Website: www.paytm.com

                      I had done recharge on paytm with order no is [protected] on 11:16 am, aug 23 2016 amount got deducted from my corporation account but the recharge had not happened till now its showing payment confirmation awaited. Its been more than 28 hours of recharge done.
                      I need an immediate action regarding this issue.
                      Even there is no proper customer service for paytm.
                      Aug 29, 2016
                      Complaint marked as Resolved 
                      good day t me
                      order no [protected] on 1 oct 2016 amount has deducated from my acc no. but the recharge had not completed till now there are showing retry and also retry again cvv and other detail, this is not a gud service.. plz immediate study in this topic...
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                        N
                        nisha91
                        from Delhi, Delhi
                        Aug 24, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 335804
                        Website: www.paytm.com

                        I was transferring money from my paytm wallet to an account of pnb on 23.08.2016 12.10 pm. Yet i did not completed the transaction, cancelled it before, though the amount of 1041.67 is deducted from my paytm wallet. The status of transaction is dispalying as pending. 24 hours have been gone. I dis not get my money back in paytm wallet. How can i get my money back?
                        Aug 26, 2016
                        Updated by nisha91
                        Wallet order id for this transaction is[protected] and order id is [protected].
                        Paytm bad support
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                          S
                          sudhakar venkat
                          from Bengaluru, Karnataka
                          Aug 24, 2016
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                          Address: 520001
                          Website: paytm.com

                          I have booked a bus ticket on[protected] at 11.16am for the journey on[protected] of reporting time 10.15pm from hyderabad to vijayawada and the transaction was successful but i didn't receive any message about my bus ticket.on the day of my journey by some network problem the ticket was cancelled and i have received a message about cancellation TICKETID: OKCAZE, ORDERID:[protected] and mentioned in the message refund has been initiated to your paytm wallet and you could expect refund within 24hrs but until now the money was not refunded please help mee in this issue.
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                            A
                            arun.raj
                            from Bhabat, Punjab
                            Aug 24, 2016
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 410501

                            Sir,

                            I have yesterday recharge my mobile number [protected] & my videocon d2h
                            Id is[protected], but recharge not done please check,

                            My paytm user id name - [protected],

                            Arun srivastava
                            Mobile no - [protected]
                            Aug 26, 2016
                            Complaint marked as Resolved 
                            Thank
                            Aug 24, 2016
                            Updated by arun.raj
                            I have yesterday recharge My Mobile number [protected] & My videocon d2h
                            ID is[protected], But recharge not done Please Check,

                            My Paytm User Id Name - [protected],

                            Arun Srivastava
                            Mobile NO- [protected]
                            Aug 26, 2016
                            Updated by arun.raj
                            sir my complaints is resolved and i requested board to remove it from the site
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                              N
                              Nish88
                              from Delhi, Delhi
                              Aug 24, 2016
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 282005
                              Website: Paytm.com

                              I have ordered Samsung micro sd card 4 months ago from Paytm.
                              Now this card is not working and it is in warranty period as only 4 moths ago I have purchased it.
                              I discussed with Paytm on this matter and they told me to go to Samsung service centre and they will replace the product.
                              I went to Samsung service centre and told my problem, they asked me for invoice and sd card cover . I showed both things, then they said that they can't replace the product as its not genuine.
                              They said that contact or complaint to Paytm regarding this matter and they can't do anything .
                              Paytm send me the fake product .
                              Kindly replace my product or refund my money back.
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                                J
                                Jasodharma JD
                                from Gurgaon, Haryana
                                Aug 24, 2016
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                                Address: 753012
                                Website: Paytm

                                I have transferred a amount of 1041.6 to my sister bank account frm my paytm but its pending frm Monday pls refund it to my paytm account
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                                  B
                                  BB SONUSINGH
                                  from Anand, Gujarat
                                  Aug 24, 2016
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  Sir, aaj ke time me aapka company ka nam hai. Paytm mai aaj recharge kar raha tha paisa debit ho gaya wallet me 100 tha wo bhi gaya 150 credit card se gaya. Total 250 kaha gaya ye malum nahi ho raha hai. Aur aapka customer care paid no.[protected] par aaj maine 5 bar phone kiya usme customer care ka option aata hai 9 dabaye jab 9 dabate hai tab kahta hai wrong key. Sirf customer care wrong key, iska mere pas recording hai aur screen shot hai. Meri problem agar solved nahi hui aap parso news me dekhiyega aapka gorakhdhanda jo chal raha hai sabko murkh banane ka mai noida se hu.. Aapki company ko mai court me le kar jaunga bat mere 250 ka nahi hai aapke system ka hai... Mobile no [protected]/bb. [protected]@gmail.com/sonusingh noida
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                                    csenthil86
                                    from Bengaluru, Karnataka
                                    Aug 24, 2016
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka
                                    Website: paytm.com

                                    Hi,

                                    Last two weeks before i have cancelled the ticket in paytm website. But still now i am not get it refund (Rs.500).

                                    I have called that customer care number. He/She was attend the call put it in hold. Really i am very suffering there services. Really very pad timing...

                                    Website URL: https://paytm.com/
                                    Aug 25, 2016
                                    Complaint marked as Resolved 
                                    Yes i got it refund amount..
                                    Aug 24, 2016
                                    Updated by csenthil86
                                    Cancelled the Seat No : 12 (Jayalakshmi). Refer the attached screen shot..
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                                      A
                                      Aryan sah
                                      from Mumbai, Maharashtra
                                      Aug 24, 2016
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                                      Yesterday i sended ₹500 to my bank account but that is not completed why ? Why it is in pendind. Can you tell me? That 500 is very important for me so i request you please complete my payment as soon as possible
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                                        Pradeep Ranjan
                                        from Gurgaon, Haryana
                                        Aug 23, 2016
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                        Website: Paytm.com

                                        I purchased a asus laptop from paytm website order number [protected] dtd 07/07/2016 however i have yet not received the cash back of 9999. As my paytm limit of rs 10000 was used in july i was promised that in beginning of august this amount will get credited to my paytm wallet. This is yet not done. I have written multiple mails and gave request to upgrade my wallet limit several times however same took many weeks inspite of several nails and follow ups intentionally documents were collected late. I have written several mails however haven't got any response as yet.
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