PayTM Mobile Solutions Complaints & Reviews

Sir
I had made a payment for united india insurance company on 13th febraury, while doing the transaction there was a network failure and the amount got debited from my account and not credited to beneficiary, kindly do the needful and refund the amount at the earliest

I booked a flight from mumbai to san francisco through air china. Due to coronavirus the airline cancelled the flight and informed me to claim the refund from paytm. I've been contacting paytm travel department for a month and the issue is open, everytime i contact them they say we're looking into it and ask me to wait. But i've got no solution on refund. My booking id is [protected] and complaint no. Is[protected].

Please see the below comments,
1.in the attached pictures, dial color is shown as shaded white, but the product has crystal white.
2. Another major disappointment is about the locking buckle of this watch, it is just like an basic watch lock.
3. And that locking buckle image is no where uploaded in the site.

I tried to contact them 4 times but they are accepting it.
Order no. [protected]

Attaching the images for reference

I have paytm in my mobile and did kyc. My mobile no. I got 4 years back. I guess before it was used by someone else. That person had linked his bank acct with this no. Now i think he is dead, his bank acct is inactive. Since he was dead, the mobile no was allotted to me by airtel. Paytm to understand that nobody will retain his mobile no or account after his death. So they should make provision to delete that old bank account linked to the mobile no and allow me to link my bank acct.
Also, i don't want to have same mobile nos for my bank acct and paytm wallet. Paytm insists for the same mobile no. Why should i give? They can easily take money from my bank acct using otp? I get suspicious about paytm

Sir/mam
I am Karuna Kamthe, from pune
I have paid for airtel mobile recharge on 24 February 2020 but by mistake at that time I chick on Aditya birla Dental insurance policy of Rs.[protected] and pay 400 rupees for this above policy but my mobile recharge transaction is not occur .I want to cancel this insurance policy and refund my money .please cancel this insurance policy and inform me.

I had booked round trip flights to singapore from bangalore on feb 24th and 28th to attend a company meeting. The meeting got cancelled due to coronavirus scare. I sent a mail to singapore airlines regarding this and asked for guidance to proceed with this matter.

The airlines replied that while they cannot refund my ticket, they can keep the ticket open for exactly one year so that it can be used some other time at a minimal fee. I asked them to do the needful for an open ticket, but they responded saying that i have to contact my travel agent (Paytm) to arrange this.

I got into a phone call with paytm care and they asked me details about the tickets. They asked me to email them my communication with singapore airlines to understand and respond to this scenario. Note that i wasn't told that it's not possible to get an open ticket, the customer care sounded pretty positive and i believed i'd get the open tickets. After this conversation i promptly attached an email communication between me and the airlines to paytm customer care email.

They didn't respond for a few days, so i sent a reminder email asking for an update. They still didn't respond.

I started to get worried as the ticket date came through and called up customer care regarding this complaint and i was told that they can't do anything about this. This is highly unprofessional of paytm. If they weren't competent enough to handle something why even bother taking my complaint??

And on top of that, i was told that i'd have to cancel and i'll be charged cancellation fees. This is ridiculous!!

I have contacted the airlines again to intervene, but chances are slim because i'm very much late thanks to paytm's customer care.

Sir,
I have tried to booked e - tickets via irctc on 21 feb 2020 via net banking.
Payment was deducted two times of same amount of 406.70/- via paytm mobile solution pvt ltd with two different reference id of inb[protected] and inb[protected].
Further certified that i had not received my deducted money back yet.
Kindly you are requested to resolve my financial issues which pending with you.
Thank you.

I am unable to use zomato vouchers given by paytm as it shows that the app needs an update, however, there is no update available in play store when clicked on update now. I have already used 7 out of these 10 vouchers and these 3 vouchers are not usable because of this false update error. I suspect this is a way to block the voucher usage & 2 out of these vouchers will expire by 29-feb & 1 in march some time. Registered mobile no. With paytm is [protected].

A fraud case occurred while purchasing the bike from olx. The seller identified himself as army personnal and he also shared 2 paytm bank accounts. Immidiately customer care was informed about the fraud and was told to block or take necessary actions.
All data required was provided and at the end a very minimal amount will be provided as the confirmed. A total sum of rs 107000/- was transacted in those accounts. It was believed that they will be able to retrieve the amount at earliest. Please look int it as i need the amount back. At the end we are the sufferer for supporting such fraudsters.

Dear sir or madam,
I am Rameshbhai Amrutbhai Rathod. I am using paytm regularly. My transaction was failed due to some issues so my 2999 rs deducted from my account on 17th January 2020 simultenuasaly opposite party can not collect 2999 rs on same time. So you should check my status and give me your prompt reply as soon as possible. My paytm mobile no. Is [protected].

Dear Sir/ Madam,

Initially, I was generating the request at online 24x7 helpline centre, for fastag KYC mobile number update in month of December. As mobile number Registered in RC for vehicle owner is different from registered mobile number in fastag.
After so many complainant and discussion, when mobile number are not changed then I had decided to raise the request for permanently closure of fastag.

I had registered the complaint on date 12.02.2020 for tag closing and got the message the, tag will be closed in 3 working days and applicable amount will refund in 14 days after closure.

Now the day is 6th from the request and tag still not closed completely. I have purchased new tag with other fastag service provider company but I'm not able to use tag service at toll plaza due to two tag linked with one registration no.
Complaint No. for Fastag Closure:[protected]
Tag ID No. : (i) E[protected]FC000BC95A2C
(ii) E[protected]CBD7A0A28

Please help for closing all Paytm fatag ID linked with the mobile no. [protected] and RC No. HR51BM4443 from immediate effect.

Thanks & Regards
Ranjit Kumar

I have ordered paytm fasttag and my order id is [protected]. I got my tag delivered after repeated follow ups that too very late. I called cc and checked my tag is working and they confirmed me its activated and i can start using it. I went on a trip from bangalore to chennai and i went on fastag line which shows my tag is blacklisted and they asked me to pay double the amount. When i called your cc, they told my barcode is mismatched. Whose fault is that? I asked for rectify it and the guy who attended told me someone will visit my home and will deliver new tag. I waited for a week. No one appears. Again i called, so they told tag cant be replaced you have to close it. It happened around january 26th. From then am behind paytm to get my refund back. Still i didnt received my refund. When ever i called simply am getting one response "we are taking your concern to respective department" but no email/sms confirmation. Nothing even showing in app. Completely false statement.

It's a long story, but i think i am here to complain about only my paytm fastag security refund as my fastag is cancelled and it's being 2 month. I never received any security refund while their customer care says your refund is given in your wallet. It' s quiet frustrating to talk their customer care as actually case is going on since november 2019.

Recently they closed my ticket after stating refund is sent to your wallet and for more details check your passbook. After checking my passbook histroy, i found there is no refund sent.

Fastag ids : 10096005, 10778022

Hi sir, This is Shekhar from Karimnagar yesterday(15.02.2020) I'm buy the Mobile Ref:[protected]General Store) but Not Shown the website where it is come? When it is come? Debited my A/C 1799/-Rupees, Please Salve My Problem? Mobile Number [protected]

Sir/ma'am
My account was blocked before 4months and without any cause
And i had done many complain done many complains for this but not solved
And the running complain reference no. Is[protected] and they say please send 2kyc document and bank statement and when i send it after a day they again say same and i had sended many time and when i sended it then after a day they say that we had nothing heard by you from long time so, we are closing this complain

So please check it money is it in and why they are not opening my account
Please open my account

Mobile number is +91 [protected]

Paytm order id: [protected]
joven boys pack of 3 kids tshirts
i ordered 6-7 yrs age.but recieved 2-3yrs age.i requested return but not accepted
after so many complaints they accepted and delhivery.com person pick up items on 31st october 2019.but did not got refund till now.paytm saying item not pickedup.i provided awb numbers[protected] &[protected] also pickup person mobile number [protected] to confirm that he pickedup.i want my refund 299.
u enquire with seller.he recvd the products.
how can we accept
the seller simply looting customers by wrong sizes

also i dont want to lost 299 rupees
its our hardearned money

i dont shop with paytm anymore
pls dont cheat customers again

there is easy returns policy so we ordered and immediately we found those r not useful n returned

how can we purchase next time if we get cheated by seller like this

we can't trust online shopping from now
regards
sushma
[protected]

When I payment loan EMI from my paytm account the message shown transation faild but Rs. 3511 is deducted from my united bank account . Please refund my amount as early as possible.

Account Number :[protected]
Transaction Date : 13/02/2020
Transaction Amount : (INR)3, 511.00
Transaction Type : DR
Transaction Description : PRCR/[protected]/[protected]/PAYTM

I have been trying to follow up with paytm customer service for fradulent money deduction from my paytm fasttag when my vehicle has been parked in basement parking. They are not ready to address the issue even after proviing them with all asked documents. They just close the query without any response. I have been fedup and have been asking for refund of the inappropriate amount and closing my fasttag but thye are not responding.

Attaching the screenshots of the fraud transactions.

I ordered for fastag on 9th dec. On 17th dec, i received a sms mentioning that my fastag will be delayed due to very high order volume. But on same day my order has been marked as delivered, and i'm unable to raise any issue for delivery as there is no option available. Called fastag customer care multiple times, spoke for long hours and got fed up, as every time they tell me that they will send a proof of delivery, but never sent. I am also spending more money on tolls. I won't spare them like other customers

Please help. Me and send my amount reverse in my bank account before some day i send 1000 to my friend and amount had been dedicated in my bank account but do not see in my paytm pass book or order book i check my bank account i surprised because amount dedicated in bank but didn't see in paytm and do not receive my friend how to possible? I here with attached both photo of proof, please my amount send me my bank account

Naeem jigar