| Address: Coimbatore, Tamil Nadu, 641002 |
| Website: paytm.com/mtsindiaidinstmxacyze |
This is a complaint on mobile phone talk time services paid through one of your website.
MTS telecom services (www.mtsindia.in) website leads to one of your website (https://paytm.com/mtsindiaidinstmxacyze).
Soon after keying in my prepaid mobile number, there is a menu on the right side getting populated (something like Topup, SMS STV, Voice STV, Data STV and Combo Voucher).
On choosing Combo Voucher, the second entry says Lifetime validity for Rs.31/-. Being so, it should get on to my main balance. On paying the amount, what I realized is promo balance for 15 days. Which is wrong. This should be corrected.
When I checked with the customer service of MTS India, they say it is a problem of PayTM services and hence they are helpless. I don't understand who's problem really it is. I am looking for correction. Please help.