PayTM Mobile Solutions Complaints & Reviews

I was booked a ticket in universal travels through paytm on march 4th (Paytm ticket id - ohdcx7)

The reporting time for the bus is 10.55 p.M on the boarding point nagapattinam.
They have not mentioned the specific place and by default all universal buses will come to universal travels agency nearby nagapattinam fire station.

During the reporting time the travels agency was closed so i have called the att number which they have send through message [protected] at 11.00 p.M.

When i contacted them they were simply said "we don't come there we will go in different route so you come to putthur ( around 5 to 7 km from the travels agency) for the boarding.

They are repeating this unprofessional way of treatment again and again.

Please raise a complaint againt the travels and ask them to update the appropriate boarding point in the website hereafter

Please take an immediate action.

Hi,

I have made a transaction using the paytm wallet for 338 rs to avail the 20% cashback (Max rs 100).
Usually the cashback is credited within an hour. But the cashback is still not credited.
Paytm wallet transaction id is: [protected].
I have attached the order email screenshot. And paytm wallet statement for the successful payment.

I have blocked my sim for mobile no registered with paytm,
But paytm is a foolish organisation, because when i call customer care to help me, the ivr says call from registered mobile, so it is not possible to change registered mobile as i cannot call from my blocked sim which was registered with paytm earlier.

When i try to login to paytm, it gives me error as paytm send otp to my old and lost registered mobile..

Dear sir when iam log in to paytm wallet, it showing (the Account blocked! You have entered wrong password in last 5 attempts. Try again after 30 mins) after entering username and password.what can i do? and my mobile number is [protected], please slove my issue, iam facing this problem from 15/march/2016, what can i do?

Today 17_03_2016.at 11.37.am.recharged with Rs.3300. To a wrong no.instead of 54020149. To54050149.vedeocon DTH. With credit card .Pls returned the same to my credit card A/c.

My money is debited from my hdfc account and it was not credited in my paytm wallet i want my money back as soon as possible

Yesterday Paytm delivered an order at our house.
Except that it did much more than that.
The delivery man was drunk . No, severely drunk.
And as my mother came out of door to sign. He started verbally abusing her and made suggestive remarks. When my mother tried to get inside and close the door.
He pushed her out and entered our house.
He reclined on our sofa and started making threats and suggestive gestures.
My mother, hurt and panicking started screaming for help.
Our neighbour's son was available and he came in to help. He asked the man to leave.
The man was not in his senses. And just kept mumbling threats.
By this time few people had collected and were threatening to call the police if he didn't leave.
Our neighbors finally managed to get him up and through the door. They were all taking him to the security offive. When he ran away.
Before we could alert the security to close the gates. He ran out of them.
has been known for its cashbacks. What about an answer back?

What if we were looted, raped or murdered?
Is this the service they offer

Do they pay no heed to the kind of delivery system they have?
Should I stop ordering online? Or live in fear all the time.

My mother is even now traumatised. She is a diabetic and a Bp patient. She could have had a stroke when he pushed her. She could have fallen off the stairs.

Who would answer then? paytm?

I purchased a laptop on 18-feb-2016 bearing order number [protected]. Got the cashback rs. 8000 amount shortly after. Unfortunately vendor sent me wrong laptop so i returned it. Paytm refunded me money after deducting rs. 8000 which i thought is ok as i have received rs. 8000 in cashback form and i can utilize for future purchases.

However to my surprise within few days, cashback money was gone. I checked with paytm and they said i made some purchase with that money which i clearly did not do. Finally paytm comes up with some details regarding this transaction and says item was purchased by an ebay user and indicates me for filing police complaint.

My question is why i should file police complaint for paytm's sloppy system and processes around security. How this fraudster was able to bypass otp system which is required during login time?

I suspect this fraudster could be from paytm also who understand security glitches they have and may have exploited. I strongly believe paytm must refund this money immediately and do their own follow up with law enforcement agencies.

Thanks
Naresh

I had placed an order for iphone 5s on 16 feb 2015 i had done my payment with pos feature and rest of amount from my paytm wallet due to some reason my order stand cancelled but my amount returned in that form
Total order value
39505

Paid by paytm wallet 4537
Paid by the debit card/net banking 34968


I recieved my amount back 29968 in bank account nd 5000 in wallet


Where is my 4537 in these one... I had done so many emails but there is no response from paytm i spent lots of charges on being hold on customer care but they sucks...

Please help me out its been a year m getting mental harrasment...
I had attached all the screen shot of my order..

Contact me on [protected]

I am not getting my cash offer from paytm of 150 bses code bses150... Pls provide my wallet balance as soon as possible.

I have ordered iphone5s 32gb mobile from paytm website on 10/03/2016, and the mobile had an offer of 2, 500 rs of cashback, phone recieved on12/03/2016 still not yet recieved my cashback amount please clarify this...the order id is [protected]

My payment will be debited from my account but the order failed, the issue is not closed till now, when will my cash reimbursed?
im already raised the complain in paytm care itself but it not solved..
ticket no#[protected]

Ticket:# 00687382 till now not re solved it lodged before 4 days. this is worst by Paytm. i wanna lodge a complain on Paytm regarding not resolving my issue. which i looking for. problem: Recharge for Roaming free 77Rs. in Roaming tab which is in Vodafone recharge point in Paytm. but Activated another service. i raised a complaint but they are not responding. They doing just auto generated mail. If again and again i lodge a complain about same thing they doing new ticket numbers... I am missing my incoming calls to respond. i am getting frustrated by this. Because i am in Roaming pls help me to find solution. this is not first time.

I sabyasachi, have recharege from paytm, I have played promo code to cash back 100 rupees.BUT I have not received that. That was happend 2 time.
I also mail those but till I have not received that.

I am registered with paytm and placed an order for 4 sarees vide Order No[protected] on 28th February 2015 details of ordered articles are as follows
Ishin Blue saree - Rs. 399
Florence Green Saree - Rs. 290
Florence Green & orange - Rs. 290
First lady Red saree - Rs. 599
Total amount - Rs. 1578
The order of above items shipped on 02/03/15 and i received the items on 05/03/2015. Further, there was a discount of STYLE50 on these products and i got return of total Rs. 790 on 03/03/2015.
The items, which i received were not according to my expectation and one or two sarees were defected also. Therefore, i placed returned request to Paytm on 09/03/2015 and the same was accepted on 10/03/2015. Subsequently, Mr Pankaj Mishra from JV Express courier services collected all four sarees and handed a slip of airway bill which is enclosed with this mail for your ready reference.
Now paytm team had collectted the ordered items and refund of Rs. 790 only was needed to be done.
But instead of returning Rs. 790/-, Paytm refunded only Rs. 199/- on 13/03/2015.
Since then, i am requesting paytm to refund my balance amount as the whole order was returned to paytm representative or courier boy.
Now, its almost 14 months since i am requesting to refund my pending amount so that i can utilize my money. In this regard i have sent more than 100 Nos of mails to Paytm and every time a new representative have responded to my mails and every time has asked to send scanned copy of courier slip, which i forwarded number of times. For e.g. on 19 March Mr Subh responded to my mail and assured to sort out the issue, followed by Mr. Arpit on 21/03/2015, Mr Kartikay on 25/03/2015, Ms Swetha on 08/05/2015, Ms Tanika on 15/05/2015, Mr Rahul on 18/05/2015, Mr Pradeep Nayyar on 21/08/2015 and Ms Akansha Tiwari on 03/09/2015 and so on... and neither of them resolve the issue. Such a worse experience is not expected from a top notch entity in e-business as payTM. Now i need refund of my dues along with compensation amount.

सर, मेरा user id: [protected] हैं, मैंने 13.03.16 को अपने वॉलेट में 1700 रुपया क्रेडिट किया था, और मैंने बस एक रेलवे टिकेट बुक किया paytm वॉलेट से पर मेरा रुपया दो ticket का कट गया जिसका मैंने complaint भी किया था, , जिसका ticket no[protected]. हैं अभीतक इसका कोई रिप्लाई नहीं आया न ही custmer केयर से बात करने का कोई option मिल रहा हैं, सर मैं आपके साईट का पिछले 4 साल से उपभोक्ता हूँ ! अभी तक ऐसा कभी नहीं हुआ मेरे साथ पर ये बहुत दुखद हैं ! मेरा पैसा refund कर देते तो बहुत ही कृपा होती !
आशा करते हैं आप लोग इस केस को गंभीरता से लेंगे !


धन्यवाद्

Against my better judgement, I fell in the trap of huge cashback on a exercise cycle listed on paytm(Order number : [protected] ). I received a incomplete product with parts missing, certain parts broken and parts which needed to be fixed in a workshop. I placed a return request for this product and that is when I realised that I had bought a product from a company without any sense of customer service or logic.

Following were the issues with the refund:
1) The delivery charges of Rs. 249 for shipping the product to my address is not refundable.
2) They cannot provide any pickup for my product. I need to arrange courier pickup on my own.
3) Couriers in my city have quoted me a price of Rs. 750 for delivering this product, weighing 25 kgs, to the seller. It should be clear that I, as a retail user, cannot get discount like the business users as paytm's seller from courier company. Paytm will only refund maximum of Rs. 200. Rest of the cost of Rs. 550 needs to be borne by me.
4) Paytm will refund the money only after the product has reached the seller. I have not gone down this road but it might be likely that seller refuses the refund after receiving the product. After all, it was the same seller which had sent the defective product.
5) If any refund is received, the same will only be credited to paytm's wallet, not your bank account. So, if you have bad experience with paytm, you are forced to use the refunded amount at paytm itself, unless you are willing to deduct upto 4% to transfer the money to your bank account.

In total, I have to suffer loss of Rs. 799(original shipping charges of Rs. 249 and return charges of Rs. 550) along with hassle of arranging the return of the defective product. Either that or I have to spend Rs. 600 to fix the defective product locally. It is a no-brainer that I decided to cut my losses and arranged to fix the product locally rather than risk further refund issues with paytm.

Dear Sir,

i am wrongly recharge my vodaphone no [protected] in Internet Pack instead of Recharge.My order No. is[protected] and CC Transaction No [protected] amount of Rs.98/-.

Please change my re-charge Internet Pack to Top-up in my vodaphone Number.
I am waiting for your valuable response .I am customer of your site last 3 months.

Do the needfull.

Thanks & Regards

Manasi Mukherjee

[protected]

Hy i am radharaman sharma i loaded rs 9500 to my account and i want to send my money to bank but it get blocked i want to restart my account or get my money back my id is [protected] plz recover this issue

I was booking my flight tickets on cleartrip.com through paytm. The transaction was not successful but the money was deducted from my account.
This happened on 14/03/16
I have mailed them through their website but they haven't responded yet. The customer care phone number is also so bad that it does not let me speak to any customer care executive.