PayTM Mobile Solutions Complaints & Reviews

Almost all products are not same as what they are showing and also return policy is 45 days in my exp ... Dont buy any products in this site. I have a very very bad experience.

Their is no way to connect cust care rep via cust care no. Looka like soon this company will bankrupt.

Hi,

I have ordered 2 bottles Natural Max Slimming Advanced Red 50 Fat Burner Capsule from Pay TM with the order #[protected] on 17th Dec'2015. I received the product; however the product was not the same which I ordered, so I returned the product. Amit(AWB Courier Guy) pickup the order. At the form filling, in the total piece section he wrote down 1 box, I asked him to write 2 box; however, he denied and said, "mam box is one and inside the box there are two bottles. Then I said ok. But at the refund time, only received 1259/- rupees, however; I paid 2518/-. It's means they had refunded the amount only for 1 bottle not for other. And from till date I have already written a mail 10-15 times but every time they are asking for 24-48 hour or saying they are investing. But till now there is no result. Please help me to get my refund form Paytm . Also i attaching the reverse pickup slip for proof.

I did a recharge of rupees 250 on 9th March'16, money got deducted from my account but the recharge dint happen, my order is [protected].. I tried calling the customer but it's of no use as I dint get to speak with any executive plus the number is not toll free, I wasted almost 100 bucks trying to get in touch with them.. Customer number is[protected].. I don't know what to do now I have even raised a complaint. Ticket number is[protected]..

Thanks
[protected]@gmail.com

Dear Sir/Mam

Please find the attached mail for the conversation with paytm team.
My amount of Rs 8790/- is with them since 7th Feb 2016 they are not responding and reverting any satisfactory reply.

sending you the screen shots of the mails send to them seeking your help so that people will not be cheated

Please guide & let me know in case of any clarification

I ordered a product (Micromax Canvas Nitro 16GB) on 27th Feb from Paytm by paying Rs.7649.00 (Order ID- [protected]). I received the courier on 2nd of March, When I opened the package I was shocked to see some used broken Mobile with a stinking juice packet with full pests in it. Immediately I informed PayTM about it and PAYTM initiated for returning the product (Complaint no.[protected] which got approved on the same day. Next day when the pickup person came he saw the package and refused to pick that up, when I informed PAYTM about it they re-initiated pickup on 5th Mar, again the same person came and again he refused to pick that up. Again I informed PAYTM I got the same reply from them that they will re initiated the pick up. Now I am very concerned that till when I need to wait to get my money back. It''s not small amount I have paid and it is hard earned money. Paytm cannot play with public giving false assurance like what I am getting.

I pay bsnl land line bill for rs. 946/- through you paytm app on15-02-16. But the amount not yet credited to bsnl a/c. I received one receipt from you. Please pursue the matter and credit to bsnl or recredit to my paytm wallet immediately and conform to me. I am herewith attaching the receipt which i received for your verification. My email id is [protected]@gmail.com

Yesterday i did recharge of rs. 150 of idea mobile no. [protected]. Payment was deducted from my bank account but phone was not recharged yet.
Plz do the neccassary action as soon as possible.

Hi I am unable to make any transaction for my paytm account [protected] geting error massage oppss something went wrong please try after 24hrs.

Could you please have a look

I rechraged my mobile number using pytm wallet the money was deducted but my phone was not recharged...transaction id is [protected]

In land line Bills list, Some times BSNl land line added some times not added.why like this. if added once in the list then don't delete pl.

In the Electricity Bill options - Pl add TSSPDCL Electricity name also.

My order number is [protected] . i placed an order for a phone and i paid the full amount. also due to some reason i placed a return request for the same order and the status in my account is showing that the money is refunded but i haven't received any refund yet in my paytm wallet or bank account. the customer care is not responding, not even via emails and their helpline number, we donot gwt to talk with anyone.

My order no [protected] payment ot Mahanagar Gas is not credited stating Operator Down today is the last date to pay if not there is a penalty of Rs. 100/-

my credit card is already debited by Rs. 886/- kindly confirm this urgently

On 3rd march-2016, at 18.17, i have done my net pack recharge but the rechrge was not succeeded & the amount from my account was debited.

Pl. look into it & refund my money.

Plz refund the amount of order no [protected]
Dinesh
Mobile [protected]
Order no [protected]

Dear Sir,
I received my product on 9-03-16 and found that defective product. Plate is broken and is not working.
Invoice number- 40434/[protected]

Hello sir/mam
My name is sanjeev kumar from 144222
Tomorrow i recharge my mobile thrugh ur app paytm but the problrm is that the balnce is taken ur paytm team but rrcharge has not successful the mobile operator is Airtel [protected] this nunber havetwo recharges onr us mmount ₹23 '₹100 they dont have complete i want i[censored] will complite it otherwise its mmiunt is back ti my account i say it realy rudly becoz i need balance soo much

Name: gidwanihanumant | Email Id: [protected]@gmail.com | Order Number: RCtkt - | Message: i have added money in my wallet my phone no. is [protected] but when i logged in next day i have showing no balance in my paytm wallet? firstly i added 500 rs from sbi rupay card, transaction id [protected], then paytm added 50 as my rupay debit card promo code, then i recharged [protected] for rs 480 ref.no. [protected], then i have got 19 rs cashback then i recharged [protected] for 20 via ref no. [protected] then paytm added cashback of re.1, this all has done on 5/03/2016 at 10.20 pm now my account is not showing any history of transaction as well as my wallet balance of rs 70, kindly ensure it or i will go to consumer forum. also not getting reply from you as my previous mail crossed 24 hours |

Dear sir
I had a transaction to tpddl agst. C.A [protected]
For rs. 650/- my order no is[protected]
5:26 pm, mar 05 2016
It show failed in my status
Please check it your side as soon as possible and give me my credit in my wallet

Your early action in this regard shall be highly obliged

Thank you
With warm regards
Rakesh

I have booked hotel in hyderad on 20.02.16 from PAYTM in Hotel Anshu grand order id:[protected], after confimation of booking i went to hotel to checkin but not allowed to check in the hotel that person name is albert .He talked to me very agreesive, he replied at that time this booking in not valid &fake also.Immediately i complaint to paytm same it forward to hotel immediately after that also he not allowed to check in.I take another hotel in hyd.Kinldy do it needful on this one.

I will pay BILL of BSES RAJDHANI LTD on 4.3.15 which amt. 880. Its amt deducted from my saving a/c bank ICICI but billing payment still pending or failed. So plz refund my amt. Details are
Order no. -[protected]
Bill Amt. - 880
Date - 04 Mar 2016