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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 736

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Y
Yk04
from Delhi, Delhi
Mar 8, 2016
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Address: Gautam Buddh Nagar, Uttar Pradesh, 110022
Website: Paytm

Funds are taken from our account and dth tata sky is still not recharged . They are showing payment confirmation awaited
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    S
    SHIVPRAKASH GOUR
    from Mumbai, Maharashtra
    Mar 8, 2016
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    Sir
    I recharged my mobile vodapone no [protected] for rs 197 . My pay or no [protected]. Txn id [protected]. Today but its not credited in my mobile
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      C
      chaitanyakapile
      from Mumbai, Maharashtra
      Mar 8, 2016
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      Address: 411019

      Is this is tact for getting money from customer for no use...?
      paytm process for getting money from customer...
      make them pay for order ...(if they did not have the stock ..)
      then get money from that order and then paytm cancel that order ​reason no stock..
      they same order money they will transfer to Paytm wallet which should be in customer bank account direct if he pay from bank ...
      then if customer transfer same money from wallet to bank get them charged for 4% ..
      So finally nothing is happened but paytm get money for free (4% from transaction fee)
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        R
        ravinder.salaria
        from Jalandhar, Punjab
        Mar 8, 2016
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        Address: Pathankot, Punjab, 145001
        Website: www.paytm.com

        I recharge my Bsnl number ([protected]) from paytm of rs 155. As on 4 dec-2015. and 2-mar-2016. This is 3G data recharge plan as you r showing on your recharge menu. But both time I have not get the data both time . I get only value of recharge of both recharge . pls revert this problem

        Thanks
        Ravinder
        [protected]
        This company customer care is not answer able .
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          K
          Kumarmukesh840
          from Jaipur, Rajasthan
          Mar 8, 2016
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 122001
          Website: www.paytm.com

          I have a placed an Order under Order ID [protected] and was waiting for the product as paytm allows the orders on prepaid mode so I had already paid the amount Some days after placing the order, I got a confirmation msg that the product has been delivered. I called up paytm customer care team to inform that the product is not delivered to me and you have marked this as delivered. The person at customer care shared a POD which was signed by some other person. I raised the concern again to the team but they are not resolving my concern. It seems Paytm team is not even bothered to resolve customer's concern. Wake up guys! Please resolve my concern. Either deliver the product I had ordered or refund my money.

          I would not recommend this portal to anyone. One of the pathetic experience faced by a so called brand PAYTM!
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            S
            Shubhdeep Chouhan
            from Shimla, Himachal Pradesh
            Mar 8, 2016
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 152107
            Website: www.paytm.com

            I have transferred rs 1980 from my paytm wallet to my hdfc bank account, linked with my email id [protected]@gmail.com on 1st march 2016 and they are deducted from my paytm wallet but not transferred to my bank account. i have contacted paytm for same problem but they not providing me any solution.i have raised 3 complaint tickets but no action taken .help me in this case .
            +3 photos
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              T
              TirmalSonu
              from Chennai, Tamil Nadu
              Mar 8, 2016
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              Address: 600032
              Website: PAYTM

              Hello,

              Coupons issued with Fortune oil packets 'Rs-30' with each packet do not work.
              The amount doesn't get credited to the WALLET. I have mailed several times but no response received. I have 6 such unused coupons. Please look into this issue as soon as possible or I will not hesitate to lodge a compliant for such negligence.
              PAYTM website to be trusted or not?
              Useless dosent work
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                B
                Bhavik d. Patel
                from Mumbai, Maharashtra
                Mar 8, 2016
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                Address: Valsad, Gujarat
                Website: Www.paytm.com

                Today morning I recharge 249 rupees in vaodafon no.[protected] 1 GB internat pack so I paid 249 rupee my bank account but recharge not done successful so please chek and as early as possible do recharge in my mobile no.[protected]
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                  A
                  Ankit Bariya
                  from Alwar, Rajasthan
                  Mar 8, 2016
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                  Address: Indore, Madhya Pradesh, 452006
                  Website: paytm.com

                  Dear Team

                  I have booked a ticket on 7 March 2016 at 7.00 PM and requested for cancellation at 7 March 2016 at 7.15 PM to both paytm and bus operator also both are saying we are unable to do this cancel i have lost my Rs.1300 and very disappointed with this behaviour from paytm and bus operator please help me to return my money

                  Thanks
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                    L
                    Laxmareddy V
                    from Hyderabad, Telangana
                    Mar 8, 2016
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                    Don't trust PayTM and never use its wallet. It is a FRAUD company, I lost 7500 from my wallet. Cybercell Ticket - 95390. They say they can't refund as someone else used by hacking, though I alerted the next minute the fraudulent transactions took place.
                    +1 photos
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                      T
                      T.gautam
                      from Aligarh, Uttar Pradesh
                      Mar 7, 2016
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                      Website: www.paytm.com

                      Again n again I complained to them(Paytm)that the amount of my Electricity Bill payment 2398/- successfully paid on 1 march 2016 but this Bill payment not successfully updated or confirmed on Jaipur Vidyut Vitran Nigam Limited, Kota...And they r not resolving my problem till now...and again n again from 1 march to 6 march 2016 said to me"we will get back to u within24-48 hours"...
                      So, Please me in Resolving my problem immediately bcoz Tomorrow is my Bill payment due date...Take some action against them(Paytm)... If It is not possible to confirm my bill Payment at merchant end(JVVNL, Kota)then refund my Bill payment of Rs.2398/-in my Wallet...From 1 march 2016 to today, 7march2016 they said same thing again n again but not resolved my problem till now...Please find attachments
                      +5 photos
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                        S
                        Suresh35397
                        from Bhongir, Telangana
                        Mar 7, 2016
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                        Address: East Godavari, Andhra Pradesh, 533001

                        Hello good Eve I have been recharged to this number [protected] for RS.110. It was showing sucess in paytm wallet but I didn't receive the recharge .the TXN ID no.[protected]. Plz request you to re send it wallet or recharge it successfully.
                        Thanking you
                        Suresh
                        I did a recharge of 299 and the balance was deducted from my account but the recharge was not received, so kindly look into this matter on urgent basis.

                        Registered number [protected]
                        Recharged number [protected]

                        Recharge success but not received - Comment #2330126 - Image #0
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                          M
                          Megha Gurudas
                          from Thiruvananthapuram, Kerala
                          Mar 7, 2016
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                          Address: Thiruvananthapuram, Kerala, 695101
                          Website: www.zivame.com

                          I've made a payment on 3rd March towards a Zivame order. After the deduction of amount from my bank account, I got the message saying the bank is not reachable by Paytm. The amount got deducted from my account but the order cancelled. So please do the needful to refund the amount to my bank account. The details are given below:

                          Zivame Order#[protected]
                          Current Status : Order cancelled
                          Updated, 3rd March 2016

                          The PAYU transaction detail is:
                          PAYU-www-zivame.[protected]@861785
                          +1 photos
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                            K
                            Krishna setti
                            from Dhone, Andhra Pradesh
                            Mar 7, 2016
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                            Website: Www.paytm.com

                            My self krishna from VISAKHAPATNAM. On 29 feb 2016 I placed panasonic 42 inch LED tv prepaid order worth 42000. Established delivered date 08-feb 2016. But today i got a msg as your order cancelled 32000 credit into your bank account 10000 paytm wallet but I don't want to cancel my order i want only my product. I can wait until i got the product otherwise i go to court of law.
                            So kindly deliver my product as early as possible
                            Below pic show all details
                            My email id krishna.[protected]@gmail.com
                            Mobile no [protected]
                            +1 photos
                            Nov 21, 2016
                            Updated by Krishna setti
                            Still no reply from paytm
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                              I
                              Ishant Keshwani
                              from Gurgaon, Haryana
                              Mar 7, 2016
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                              Address: New Delhi, Delhi, 110034

                              I submitted my documents of kyc on 4/03/2016 but still my paytm wallet not able to upload money ..so I cannot use my paytm account . So I request u plz active my account
                              Thanks
                              Ishant keshwani
                              [protected]
                              [protected]@gmail.com
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                                B
                                Badboy v
                                Mar 7, 2016
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                                Resolved

                                Address: Mumbai City, Maharashtra, 401107
                                Website: twetter

                                I had placed a order of tool kit. I did not got my product. N i got message that my order has been dilivered. I m sory to say that you people are not realy dealing in a right way to yout customer. I did not got my product. I want my product or pls refund my money. Once i have posted about paytm i had got so many fake calls by fake people. I dont dam care about it. I just want my money or pls placed the order. I will realy not be quite till i got my order or my money. My order no is [protected] these is my order no n pls let me know when are you sloving these problem.
                                Mar 7, 2016
                                Complaint marked as Resolved 
                                Thank you paytm i hope you do better for us. Thank you so much.. n pls take care for your customer. Becoz there are many genual customer who are in problem. Becoz of such fake calls n for delivering order. Thank you for solving my problem.
                                It's happened with me too. I got my order partial of 3 items where one is pending but still there no refund and nothing is initiated after lots of call and there no any option to call customer care direct. They are giving lots of number and no one will reach as per customer expectation. I am paytm customer from last 4-5 years but this happens first time. I never expected it from paytm.
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                                  V
                                  viral29
                                  from Gurgaon, Haryana
                                  Mar 7, 2016
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                                  Address: 560086
                                  Website: paytm

                                  Sir my no is [protected] but by mistakly I had recharge for the number of [protected] for the amount of 201 full talk time
                                  Please recharge my account
                                  Or possible to refund so that I can proceed for my account
                                  +1 photos
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                                    P
                                    prudent_sourav
                                    from Mumbai, Maharashtra
                                    Mar 7, 2016
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                                    Address: 400060
                                    Website: paytm.com

                                    Order ID (Fans) : [protected]
                                    2nd order ID (AC) : [protected]

                                    My harassment ordeal started with my first order of havell fans placed on paytm on 19th jan where after 1 month wrong product has been delivered & that too when I am located at Mumbai & not at remote town.
                                    Even after follow-ups & multiple returns the final outcome is the delivery of inferior product which is cheaper than the one ordered.

                                    During the same period I ordered 1 ton LG Ac which after 15 days I got the message that order has been cancelled due to unavoidable circumstances.

                                    To my shock very next day I got the message that your paytm account has been blocked due to fraud activity where my 40 k amount refund is there for the AC order cancelled by paytm.

                                    My paytm account also includes multiple cashbacks for other orders placed which amounts to 1000+ are there which cannot be used now since the account is blocked.

                                    So paytm is sitting on my hard earned money (40k+) without delivering the order after wait of 2 months.

                                    Its clear case of fraud where paytm not only fails in its commitment of delivering the ordered product but also trying to keep the customer money paid for the product.
                                    I have face worse than that after buying the items through paytm, all the items ordered after 10-15 days got cancelled due to one reason or the other & all my refund is credited in paytm account as paytm cash, what will I do with paytm cash, will I waste my time orderings gain through paytm so my orders gain got cancelled
                                    paytm is fraud, they just try to lure by superficial deals, once you order the product you will gte to know the realty,
                                    Below is the paytm cycle:

                                    1) Will give you deal which no one is offering (amazon, flipkart...)

                                    2) you will order, do the payment, paytm will keep your order in shipped status for 2-3 weeks,
                                    so your money is stuck, waiting for your order but you will get the cashback.

                                    3) in order to utilise your cashback you will order one more item, that too will be in shipped status for more than 20 days.

                                    4) Now after 20 days your item will get cancelled due to unknown reason since paytm can't provide item at such a cheap rate, refund the money in paytm as paytm cash.

                                    5) So again the cycle continues, your hard earned money becomes the waste paytm cash which you will try whole life spending it.

                                    One last word, Beware of paytm
                                    My paytm account has been locked out which is containing 5000 + paytm cash, what should I do??
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                                      R
                                      Rohit Royal
                                      from Vellore, Tamil Nadu
                                      Mar 7, 2016
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: www.paytm.com

                                      I made the payment through paytm wallet in "shop.Adidas.Co.In" website although money was deducted in my wallet order was not placed due to some connection problems | time:[protected]:37:30 |

                                      I am waiting for more than a week, i already filed a complaint on paytm
                                      Website, but there was no response

                                      Transaction details:
                                      Shop adidas order #[protected]
                                      Paytm cash txn id [protected]
                                      [protected]:31:33 pm | issue type: others | time:[protected]:51:27 |

                                      Paytm account details:
                                      Email id:i.[protected]@gmail.com
                                      Registered mobile id:[protected]
                                      +1 photos
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                                        rajeev76kumar
                                        from Rudarpur, Uttar Pradesh
                                        Mar 7, 2016
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                                        Address: Patna, Bihar, 803212
                                        Website: paytm

                                        [protected] this order no is 98 rupees but 3 rupees wallet balance and 95 rupees bank a/c debated but refund wallet bal not refend bank ac bal ...thanku
                                        +1 photos
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