PayTM Mobile Solutions Complaints & Reviews

Ordered in paytm the Seller is UCL.
Your Order No is[protected]
Product is LuvLap Baby Walker Comfy Pink - 18125.
Cost is Rs 2, 799
So, Order Total : Rs. 2898
Shipping fee:Rs 99
Cash back of Rs 700 for Promo Code 25TOYS.
Ordered : 5-FEB-2016
Delivered : 10-FEB-2016.

The product which I received doesn't have rocker feature. It can be seen in the images attached. I'm asking for the refund but they are not agreeing they are telling its seller mistake we can't do anything also he is not sharing seller information to communicate with him. the customer service is very rude in their reply. they say you can do what ever you want.

they are sending wrong color of the product it has happen to friend also.

So guys avoid buys from PayTm mainly the gift items. because you can't check the gift item once you receive but in paytm they actually advice check the product once it is receive and return immediately.

Don't buy from PayTm. I don't think all these complaints can be resolved. It is our fate guys.

Recharge with 3 numbers
amount is 49, 55, 98rs
network idea and aitel
amount is cutting but recharge is processing Status in 3 days

I tried to recharge a vodafone number through debit card but it said that recharge was unseccussful nd the amount is refunded to paytm wallet for immediate use..but no money has been refunded..neither un my paytm wallet nor my bank account..


My name is Subhadeep Ganguly
Email: suvo.[protected]@gmail.com

Dear team
maine vodafone ka bill pay kiya tha lekin bank ac. dr.ho gaya but bill pay nahi hua plz aapse nivedn hai ki bill pay kare
thanks & regards
sushil
alwar
rajasthan
m.no.[protected]

I have rechared dish tv amount 260/- date 29/02 / 2016 time 5:22 pm dish tv vc vc no [protected] my bank acount balnce are dudect but dish tv not rsv so plz soveld my problem

My vodafone no [protected] has been lost half an hour back having a Paytm account wallet. The balance was about Rs. 800. Kindly block the account to be operated through mobile fone.

DINESH KUMAR ASTHANA
D-II-78 KALINDIPURAM
ALLAHABAD 211011
(U.P. EAST)

You paid Paytm Rs. 75.00 with your Paytm wallet. Your new Paytm wallet balance is Rs. 237.0 DTH Offer ! Rs. 100 Cashback. Code: PAYTMKARO

Recharge of Airtel Mobile [protected] for Rs.75 was successful. Operator reference no. is [protected]

Dear,
Sir/Mam

This recharge has been released my Paytm wallet but not receive balance that No and customer care executive tell me this is your company fault

So plz return my balance Rs 75 in my Paytm wallet

Thanks
From
Mohd Javed
[protected]

Rs 821 deducted from my account and reacharge gone in processing.i am waiting for 3 days for the refund.i mailed them 12 times to cancle my reacharge and refund my money.now they say that the money can not be refunded .
I ask that if reacharge is not happened then why my money not refunded to me.
Please do something about my problem.

Booked a Bosch washing machine vide paytm order [protected] on 21/2/16 with EDD ON 26/2/16, and received the order confirmation and despatch details.
Keep on following from 25 Feb, as the budget inline, repeatedly paytm replied within 48hrs will be delivered.

Till 2 March the same words repeated.
On 3 March they told order cancelled and money re-funded, if you want, book now with the new price, where the price increased by 2k,

What is the confirmation even against new order I will get the machine.

Saying money refunded but wallet statement doesn't reflect the same

Why paytm knowingly holding my 31k ?

and after 12 days saying take back the money, where the budget has increased the price of the item

If not possible to deliver why the order confirmation and the despatch details,

Even on a single day paytm saying product despatched back from Chennai to Delhi and rec'd, it clearly shows the item not at all despatched

Only they are using my money as their capital for the days

Whereas I am paying interest with processing charge for the paid amount

If contacted no proper response

I am writing this complaint because i tired following up with Paytm and there is no proper response. i have booked a cellphone( iball Avonte 2.4G) in Paytm on Feb-25th 2016 with full payment through credit card and my order number is [protected] on 29th Feb 2016 the order status tab in paytm website was showing the product was already delivered and i was shocked for a moment and i asked all my neighbors did they got any delivery by my name their answer was no. and i escalated same to Paytm customer care regarding the same. they said they will track all the details and resolve this issue within 24-48Hrs of time and finally there was no call from Paytm regarding my issue. again i followed upto 10 calls i made to paytm finally they sent a mail with the attachment saying that the product was already delivered and in the delivery sheet (attached) there is no name or signature of mine and it has been took by someone else (name mentioned as Kantamma) or the delivery guy itself by forgery of the mentioned name and i still had a hope in the product i called to paytm again saying that it has not delivered. again i received a negligent response saying that the my concern (ticket) is already closed as it is delivered already.

I pay 215 + 9980 Rupees for Airtel postpaid bill through paytm cash was deducted from my account.My cash is refund.
Please, argent reply.
[protected]

R/Sir, Our payment wrongly made by your employee on 2/03/2016 at 5.15 pm to 7.30 pm as detailed below
1) Transaction ID - [protected] - Rs.773/- from SBI Card
2) Transaction ID - [protected] - Rs.4800/- from SBI Card
3) ECOM PUR/PAYTM/NOIDA/020316/14:54 - Rs.1600/- from Axix Bank Debit Card
Total Amount Rs.7173/-. Pl. refund the same amount immediately

Paytm order no-[protected] dt-01/03/2016.transaction
transactio no.[protected].
REliance gsm Recharge of RS 1331.money debited from Bank but still showing processing

I recharged my mobile in paytm for 786 twice. the order was failed twice but i did not get the amount refunded in my bank account. My order nos are[protected] [protected] [protected] [protected].

I paid my BSNL Landline bill for amount Rs.792 on the 7th of Feb using PayTM.
But the payment has not been received by BSNL. It took 10 days for PayTM to refund me the money back into PayTM wallet.
So on the 17th of Feb, I transferred that refunded money back to my bank account (Amount Rs.692 as PayTM deducted the cashback amount of Rs.100 that was initially given).

Its been like 16 days by now (Exactly 13 working days) and still I haven't received that money into my bank account. I contacted PayTM numerous times and they did resolve the issue. Now they are asking for my bank statement which am not happy about.

So kindly look into this issue and try to resolve at the earliest.

My name - Hemanth K
Bank Txn ID: PAYTM.7822.[protected]
Paytm Cash Txn ID [protected]
Email: [protected]@yahoo.com

: I recharged through paytm to nexgtv services an amount of 600.. and transaction id is [protected] but unfortunately amount has been deducted from paytm wallet n recharge not done yet when I contacting digivive services they assures me that recharge 600.00 was unsuccessful. now my amount 600 was deducted n plan is not activated.. I don't know what I can do now???

: I've already complained to them(PayTm) again & again that the payment(Electricity bill) of Rs 2398, this amount was deducted from my Wallet but doesn't updated at the Merchant end(JVVNL, Kota(Raj.))till now and I didn't got any mail from Billdesk Support for confirmation of the bill payment...So, I hope that You'll take some action in positive sense...n resolve my problem...
Order no.[protected] and please find attachments
Thanks...
Regards
Ganesh Gautam
[protected]

Paytm order no-[protected] dt-01/03/2016.transaction
transactio no.[protected].
Vodaphone Recharge of RS 135.money debited from Bank but still showing processing.

Mujhe mera order nhi aaya h... Maine email Kia toh repy mai ye aaya ki aapko order pohach juka h.. Mera paisa wallet mai se aaplogo ne kaat lia h.. Mujhe order nhi mila h. Mujhe mera order place karo ya refund karo money. Pls hamara paisa faltu ka nhi h. Aap logo ka toll free no big fraud h . sare no PE paise kaate jaate h. [protected]@gmail.com pla check the order. Aur jaldi inform karo. Mujhe mera paisa dedo ya order place karo. Cont - [protected]

Dear sir/mam
maine kal raat ko paytm ke dwara online mobile ka bill pay kiya tha lekin payment dr.hone ke baad operator down aane laga tab maine paytm ko online complaine ki or thode time baad mujhe ek call aaya ki aapne jis bank account se paytm vallet mein payment kiya hai uska atm no. dijiye or mere se bahut badi galti ho gayi or maine use atm no. or otp de diya jisse mere account se 3000/- or 5000/-dr. ho gaye or 3000/-kisi ke sbibuddy acconut mein or 5000/-kisi ke vodafone mpesa acconut mein cr.ho gaye .mujhe call [protected] se aaya tha.
mein middle class family se hoon. or parso hi mujhe salary mili thi.please help me.i am worried

thanks & regards
ganesh solanki