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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 739

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S
santosh kharat99
Mar 3, 2016
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Address: Aurangabad, Maharashtra, 431101

I have rechared dish tv amount 260/- date 29/02 / 2016 time 5:22 pm dish tv vc vc no [protected] my bank acount balnce are dudect but dish tv not rsv so plz soveld my problem
Dear santosh kharat(santosh kharat99),
Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Dear Santosh Kharat (santosh kharat99),


Hope you are doing good.

Our team informed that payment of Rs 260 has already been updated on your VC [protected] and your VC next switch off date is 27 Mar 2016 .

Regards,
Online Team
DishTV
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    D
    Dinesh Kumar Asthana
    from Mumbai, Maharashtra
    Mar 3, 2016
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    My vodafone no [protected] has been lost half an hour back having a Paytm account wallet. The balance was about Rs. 800. Kindly block the account to be operated through mobile fone.

    DINESH KUMAR ASTHANA
    D-II-78 KALINDIPURAM
    ALLAHABAD 211011
    (U.P. EAST)
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      J
      Javed gali jamun
      Mar 3, 2016
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      Address: New Delhi, Delhi, 110006

      You paid Paytm Rs. 75.00 with your Paytm wallet. Your new Paytm wallet balance is Rs. 237.0 DTH Offer ! Rs. 100 Cashback. Code: PAYTMKARO

      Recharge of Airtel Mobile [protected] for Rs.75 was successful. Operator reference no. is [protected]

      Dear,
      Sir/Mam

      This recharge has been released my Paytm wallet but not receive balance that No and customer care executive tell me this is your company fault

      So plz return my balance Rs 75 in my Paytm wallet

      Thanks
      From
      Mohd Javed
      [protected]
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        N
        nikhil42
        Mar 3, 2016
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        Address: 828404
        Website: paytm

        Rs 821 deducted from my account and reacharge gone in processing.i am waiting for 3 days for the refund.i mailed them 12 times to cancle my reacharge and refund my money.now they say that the money can not be refunded .
        I ask that if reacharge is not happened then why my money not refunded to me.
        Please do something about my problem.
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          A
          ASHOK ap
          from Bengaluru, Karnataka
          Mar 3, 2016
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          Address: Bangalore, Karnataka, 560017
          Website: www.Paytm.com

          Booked a Bosch washing machine vide paytm order [protected] on 21/2/16 with EDD ON 26/2/16, and received the order confirmation and despatch details.
          Keep on following from 25 Feb, as the budget inline, repeatedly paytm replied within 48hrs will be delivered.

          Till 2 March the same words repeated.
          On 3 March they told order cancelled and money re-funded, if you want, book now with the new price, where the price increased by 2k,

          What is the confirmation even against new order I will get the machine.

          Saying money refunded but wallet statement doesn't reflect the same

          Why paytm knowingly holding my 31k ?

          and after 12 days saying take back the money, where the budget has increased the price of the item

          If not possible to deliver why the order confirmation and the despatch details,

          Even on a single day paytm saying product despatched back from Chennai to Delhi and rec'd, it clearly shows the item not at all despatched

          Only they are using my money as their capital for the days

          Whereas I am paying interest with processing charge for the paid amount

          If contacted no proper response
          +2 photos
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            V
            Vsheshadri
            from Mumbai, Maharashtra
            Mar 3, 2016
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            Address: 560037
            Website: paytm.com

            I am writing this complaint because i tired following up with Paytm and there is no proper response. i have booked a cellphone( iball Avonte 2.4G) in Paytm on Feb-25th 2016 with full payment through credit card and my order number is [protected] on 29th Feb 2016 the order status tab in paytm website was showing the product was already delivered and i was shocked for a moment and i asked all my neighbors did they got any delivery by my name their answer was no. and i escalated same to Paytm customer care regarding the same. they said they will track all the details and resolve this issue within 24-48Hrs of time and finally there was no call from Paytm regarding my issue. again i followed upto 10 calls i made to paytm finally they sent a mail with the attachment saying that the product was already delivered and in the delivery sheet (attached) there is no name or signature of mine and it has been took by someone else (name mentioned as Kantamma) or the delivery guy itself by forgery of the mentioned name and i still had a hope in the product i called to paytm again saying that it has not delivered. again i received a negligent response saying that the my concern (ticket) is already closed as it is delivered already.
            +1 photos
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              D
              dhabu
              Mar 3, 2016
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              Address: Ahmedabad, Gujarat, 456

              I pay 215 + 9980 Rupees for Airtel postpaid bill through paytm cash was deducted from my account.My cash is refund.
              Please, argent reply.
              [protected]
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                K
                Krushna chavan
                from Bhusawal, Maharashtra
                Mar 3, 2016
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                Address: Aurangabad, Maharashtra, 431009

                R/Sir, Our payment wrongly made by your employee on 2/03/2016 at 5.15 pm to 7.30 pm as detailed below
                1) Transaction ID - [protected] - Rs.773/- from SBI Card
                2) Transaction ID - [protected] - Rs.4800/- from SBI Card
                3) ECOM PUR/PAYTM/NOIDA/020316/14:54 - Rs.1600/- from Axix Bank Debit Card
                Total Amount Rs.7173/-. Pl. refund the same amount immediately
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                  J
                  jaidev72
                  from Kawardha, Chhattisgarh
                  Mar 3, 2016
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                  Address: 496001
                  Website: www.paytm.com

                  Paytm order no-[protected] dt-01/03/2016.transaction
                  transactio no.[protected].
                  REliance gsm Recharge of RS 1331.money debited from Bank but still showing processing
                  +1 photos
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                    V
                    vairam hari
                    from Chennai, Tamil Nadu
                    Mar 3, 2016
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                    I recharged my mobile in paytm for 786 twice. the order was failed twice but i did not get the amount refunded in my bank account. My order nos are[protected] [protected] [protected] [protected].
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                      P
                      princeofpersia
                      from Srikakulam, Andhra Pradesh
                      Mar 3, 2016
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                      Website: paytm.com

                      I paid my BSNL Landline bill for amount Rs.792 on the 7th of Feb using PayTM.
                      But the payment has not been received by BSNL. It took 10 days for PayTM to refund me the money back into PayTM wallet.
                      So on the 17th of Feb, I transferred that refunded money back to my bank account (Amount Rs.692 as PayTM deducted the cashback amount of Rs.100 that was initially given).

                      Its been like 16 days by now (Exactly 13 working days) and still I haven't received that money into my bank account. I contacted PayTM numerous times and they did resolve the issue. Now they are asking for my bank statement which am not happy about.

                      So kindly look into this issue and try to resolve at the earliest.

                      My name - Hemanth K
                      Bank Txn ID: PAYTM.7822.[protected]
                      Paytm Cash Txn ID [protected]
                      Email: [protected]@yahoo.com
                      Mar 03, 2016
                      Updated by princeofpersia
                      Just now, someone claiming from PayTM called me and told me that the refund has been unsuccessful.
                      So he asked my debit card details so that they can initiate the refund. I provided him with all the details he asked and finally he is saying that the refund cannot be processed to that debit card.
                      I do not understand this. I made the payment with the same debit card and usually refund will be done to same debit card. I even requested the same.

                      But the person who called me was very adamant and was asking some other debit card details. Either mine or any of my family members so that he can initiate the transaction. But now, all this seems to be very suspecting.

                      I do not understand if the person who called me was really from Pay TM or not. I finally requested even to send the money back to my PayTM wallet so that I can use it. But he is saying that he cannot transfer it to my wallet nor to the same debit card.

                      What should I do now. Is PayTM just playing around with people's money or what.
                      Can this issue be resolved or not?
                      Oh my god. That fraud took out Rs.2010 from my bank account. What to do now.
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                        V
                        Vivek Dp
                        Mar 3, 2016
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                        Address: Kodagu, Karnataka, 571234

                        : I recharged through paytm to nexgtv services an amount of 600.. and transaction id is [protected] but unfortunately amount has been deducted from paytm wallet n recharge not done yet when I contacting digivive services they assures me that recharge 600.00 was unsuccessful. now my amount 600 was deducted n plan is not activated.. I don't know what I can do now???
                        Mar 06, 2016
                        Updated by Vivek Dp
                        : I recharged through paytm to nexgtv services an amount of 600.. On February 26th and transaction id is [protected] but unfortunately amount has been deducted from paytm wallet n recharge not done yet when I contacting digivive services they assures me that recharge 600.00 was unsuccessful. now my amount 600 was deducted n plan is not activated.. I don't know what I can do now???
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                          T
                          T.gautam
                          from Aligarh, Uttar Pradesh
                          Mar 2, 2016
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                          Address: Kota, Rajasthan, 324009
                          Website: www.paytm.com

                          : I've already complained to them(PayTm) again & again that the payment(Electricity bill) of Rs 2398, this amount was deducted from my Wallet but doesn't updated at the Merchant end(JVVNL, Kota(Raj.))till now and I didn't got any mail from Billdesk Support for confirmation of the bill payment...So, I hope that You'll take some action in positive sense...n resolve my problem...
                          Order no.[protected] and please find attachments
                          Thanks...
                          Regards
                          Ganesh Gautam
                          [protected]
                          +1 photos
                          I complained to them again &again..that if the Bill payment is not possible to confirm at JVVNL, Kota...then refund the Bill amount of Rs.2398 in my Wallet...and one more thing I received a call from Paytm( [protected])..I think this is a fraud Call...He said to me to share OTP & account no...then we r able to refund ur amount in ur account.. I Couldn't Share OTP and account no...I said to them that Only refund my Bill payment into my Paytm wallet immediately...I think they r(Kaufman)not in mood to refund my Bill amount of Rs.2398...so, Please immediately take some action against them

                          Regarding bill payment - Comment #2326771 - Image #0
                          Regarding bill payment - Comment #2326771 - Image #1
                          I complained to them again &again..that if the Bill payment is not possible to confirm at JVVNL, Kota...then refund the Bill amount of Rs.2398 in my Wallet...and one more thing I received a call from Paytm( [protected])..I think this is a fraud Call...He said to me to share OTP & account no...then we r able to refund ur amount in ur account.. I Couldn't Share OTP and account no...I said to them that Only refund my Bill payment into my Paytm wallet immediately...I think they r(Paytm)not in mood to refund my Bill amount of Rs.2398...so, Please immediately take some action against them

                          Regarding bill payment - Comment #2326805 - Image #0
                          Regarding bill payment - Comment #2326805 - Image #1
                          Regarding bill payment - Comment #2326805 - Image #2
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                            J
                            Jhans Alwz Bindas
                            from Bengaluru, Karnataka
                            Mar 2, 2016
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                            Address: Cuttack, Odisha, 753012
                            Website: paytm.com

                            Paytm order no-[protected] dt-01/03/2016.transaction
                            transactio no.[protected].
                            Vodaphone Recharge of RS 135.money debited from Bank but still showing processing.
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                              B
                              Badboy v
                              Mar 2, 2016
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                              Resolved

                              Address: Thane, Maharashtra, 401107
                              Website: india consumer complaint

                              Mujhe mera order nhi aaya h... Maine email Kia toh repy mai ye aaya ki aapko order pohach juka h.. Mera paisa wallet mai se aaplogo ne kaat lia h.. Mujhe order nhi mila h. Mujhe mera order place karo ya refund karo money. Pls hamara paisa faltu ka nhi h. Aap logo ka toll free no big fraud h . sare no PE paise kaate jaate h. [protected]@gmail.com pla check the order. Aur jaldi inform karo. Mujhe mera paisa dedo ya order place karo. Cont - [protected]
                              Mar 3, 2016
                              Complaint marked as Resolved 
                              I realy think paytm is just useless there are many fakes calls all are fraud. I think it better to not belive any one. They all are fakes. Pls dont belive any one
                              Mar 02, 2016
                              Updated by Badboy v
                              Where is my money ?
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                                G
                                ganesh solanki
                                from Sri Ganganagar, Rajasthan
                                Mar 2, 2016
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                                Address: Bikaner, Rajasthan, 334001

                                Dear sir/mam
                                maine kal raat ko paytm ke dwara online mobile ka bill pay kiya tha lekin payment dr.hone ke baad operator down aane laga tab maine paytm ko online complaine ki or thode time baad mujhe ek call aaya ki aapne jis bank account se paytm vallet mein payment kiya hai uska atm no. dijiye or mere se bahut badi galti ho gayi or maine use atm no. or otp de diya jisse mere account se 3000/- or 5000/-dr. ho gaye or 3000/-kisi ke sbibuddy acconut mein or 5000/-kisi ke vodafone mpesa acconut mein cr.ho gaye .mujhe call [protected] se aaya tha.
                                mein middle class family se hoon. or parso hi mujhe salary mili thi.please help me.i am worried

                                thanks & regards
                                ganesh solanki
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                                  S
                                  Sunil Prathap
                                  from Chandur, Telangana
                                  Mar 2, 2016
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                                  Address: 509301

                                  I recharged my 2g net balance . but transction has failed . order number [protected] . dc transction number 125349 paytm cash transaction number [protected] . I got wallet cash back to wallet of rs 45 . but i didnt receive my account transction moneyof rs203 . pls reply .
                                  +1 photos
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                                    Pragati Gedam
                                    from Nagpur, Maharashtra
                                    Mar 2, 2016
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                                    Address: Nagpur, Maharashtra, 440016

                                    My money has been debited but i does not receive my reacharge benifit yet. I kindly request u that please take some action on this case as soon as possible. Other wise refund it fast.
                                    My money has been debited from my bank account but i did not receive my reacharge benifit yet.

                                    Itrying to contact to paytm customer care all numbers bt no responce ot this no they says stay on line and cut the call. What it is ?

                                    Which type of customer care service your compony provides to peoples. Give some responce to us. I saw so many complents on this site and its responce too. Your compony is really a 3rd class compony. You treet to customer like this. It is affected to your compony.

                                    Some one read this complents or not its not a love letter it is a complent understand. Handle like a complent. And reasponse faster.
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                                      S
                                      samand Kumar
                                      Mar 3, 2016
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                                      Address: Ranchi, Jharkhand, 834002
                                      Website: paytm

                                      My recharge failed and my money has been deducted from my account.i have took help of the paytm website, there was a contact number of customer care.when I contact him he started to ask my OTP no.he also tried to withdraw 4, 000 rs.from my account. But I didn't give OTP no.to him.undoubtably he was a fraud.
                                      Kindly, help me please. I shall always thankful for you.
                                      +1 photos
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                                        C
                                        Chandan bhaumik
                                        from Pune, Maharashtra
                                        Mar 2, 2016
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                                        Address: Kolkata, West Bengal, 700012

                                        This is inform to you that I have paid Rs.30/- dated 01/03/2016 to my MTS mobile no.[protected] through Debit Card but transaction is unsuccessful.
                                        Please refund my amount to my A/c No.

                                        Arunava Bhaumik
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