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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 742

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A
aadil zafar
Feb 27, 2016
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Address: West Singhbhum, Jharkhand

Dear sir,

I recharged My Mobile No: [protected], Order No:-[protected], dated:27-Feb-12 through ur Paytm, Rs 100/- but this amount not credited my Mobile and PaytmCash. I Have Sent Complaint To customer care But they are Deposited my Money in Bank Account and Paytm Cash. So my humble request u to take necessary action
Feb 27, 2016
Updated by aadil zafar Dear sir,

I recharged My Mobile No: [protected], Order No:-[protected], dated:27-Feb-12 through ur Paytm, Rs 100/- but this amount not credited my Mobile and PaytmCash. I Have Sent Complaint To customer care But they are Deposited my Money in Bank Account and Paytm Cash. So my humble request u to take necessary action
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    B
    bhavin4483
    from Mumbai, Maharashtra
    Feb 27, 2016
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    Address: Mumbai City, Maharashtra, 400054
    Website: www.psytm.com

    2 bookings on 08/02/16, booking is 100% refundable before 1 month from the date of check-in 19/04/16. Applied for cancellation on 12/02/16 didn't got any refunds yet. Even after so many calls & mails.
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      J
      josnayusuf
      from Chennai, Tamil Nadu
      Feb 27, 2016
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      Address: Gautam Buddh Nagar, Uttar Pradesh
      Website: paytm.com

      I had ordered a canon camera under paytm order no.[protected] in that camera there is no battery charger and also a sd card of 8 gb we paid the money by credit card and we have already sent the photographs of the box and the items received but no response, and the ticket no. is00432217 kindly help us
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        G
        GUNIT KAUR
        Feb 27, 2016
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        Address: New Delhi, Delhi, 110063

        There is an unidentified payment in my monthly credit card bill of rs.935 made through paytm.. Kindly contact me ASAP
        Kirpal singh
        [protected]
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          L
          Lakshminarayanan Kolipaka
          Feb 27, 2016
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          Address: 600056

          My MTS no is [protected]
          I wanted to recharge my MBlaze internet accout for Rs.999, I clicked on recharge button on MTS homepage, Paytm page opened, I entered the details and a receipt appeared with transaction ID:[protected], the time being 10.40 am. But so far MTS hasn't received the amount. If it doesn't reach MTS by this evening, they'll deny me the use of their internet services.

          Please help by sending Rs.999 to MTS so that I can enjoy my internet services without interruption.

          Thank you for your help

          K R Lakshminaryanan
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            V
            vmlrajmtrx
            Feb 27, 2016
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            Address: 560100
            Website: paytm.com

            Ticket #[protected]: Merchant cancellation
            Oorder number [protected]

            I have placed a order on the deal price. And its was cancelled next day. When i ask the reason to patym care its was told to me first that no stock available.Later i replied that i am ready to wait for stock, then again while speaking it was told that due to wrong pricing we are unable to deliver the order.
            So my concern as a buyer is, i have chosen good deal price and booked a order.
            If the order is cancelled due to wrong pricing, is that mistake from me? And how do i known its wrong pricing or offer price.
            Finally me have missed other deals, offers, time ending up getting fooled and cheated by PATYM.

            So experts pls help me get this resolved .
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              S
              sasi kumar bala
              from Hyderabad, Telangana
              Feb 27, 2016
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              Address: 500096
              Website: paytm.com

              I have booked 2 Bus Tickets through paytm. without prior intimation my tickets have been cancelled. I haven't received any refund amount to my wallet or my bank
              Order Id: [protected]
              Order Id: [protected]
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                Z
                zahidali
                Feb 27, 2016
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                Address: Aligarh, Uttar Pradesh, 202002
                Website: paytm

                Hello sir i had booked an order on paytm with order no [protected] on 19 feb and the company cancel my order on 23 feb. as i did the payment but don't get the product. i can say this a frawd they are doing with me as i am senior citizen. i need a promt action against them.
                my number is [protected]
                my email id- [protected]@gmail.com
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                  L
                  love21
                  from Noida, Uttar Pradesh
                  Feb 27, 2016
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                  Address: Allahabad, Uttar Pradesh, 211003
                  Website: paytm

                  I was doing the recharge of Rs 40 and in addition to that i got rs 3 debited from my wallet.And remaining amount to be paid through through net banking.After that the server got failed And also debited the amount of Rs 3 from my wallet of [protected].Please refund the paytm walet amount.
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                    J
                    jignesh2409
                    Feb 27, 2016
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                    Address: 400066

                    Dear sir,
                    Yesterday i hd done a wallet transfer of RS 2000 TO [protected] from my no [protected]
                    The prblm is tht the same amt has been deducted from my bank account but the amt has not been transferred . 2day i made an another transfer of RS 100 on the same no and the money has been transferred .
                    So its a request kindly look into the matter and kindly revert abt the same.
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                      V
                      vishudb
                      from Pune, Maharashtra
                      Feb 27, 2016
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                      Address: Pune, Maharashtra, 411014
                      Website: bookmyshow.com, paytm.com

                      Hello,
                      I was booking tickets on book my show using paytm, 252.48 rs. Money deducted from bank account but was not able to book tickets. I dont know where the money went. I checked paytm wallet still there is zero balance. do something fast.
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                        R
                        reshav seth
                        from Pune, Maharashtra
                        Feb 26, 2016
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                        Address: Pune, Maharashtra, 412201

                        I am Pravin Kumar I had done add money to wallet on 23 Feb 2016 with 500 rupees money is deducted but in wallet balance is not showing.my order I'd is [protected]
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                          Kritika Kittu Butola
                          from Mumbai, Maharashtra
                          Feb 26, 2016
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                          Address: New Delhi, Delhi, 91
                          Website: www.smconline.com

                          I have recharge on my vodafone no.. [protected]. by paytm. of rs 80... balance is deducted on my bank a/c.. i have recieved a massage from pay tm side.. recharge is succesfull... but i didn't get any recharge.. nd its a 2nd times i faced the problem with paytm.. nl& earlier many transaction# [protected] write to [protected]@paytm.com
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                            L
                            lkd
                            from Visakhapatnam, Andhra Pradesh
                            Feb 26, 2016
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                            Address: Hyderabad, Andhra Pradesh, 500049
                            Website: paytm

                            I had a very bad experience with paytm.I booked a bus ticket through paytm for 26th feb 2016.I packed everything on my travelling date and came bus top and waiting for the bus, and I called the bus operator from the printout i had he says we did not give our tickets to paytm, PAYTM IS A FRAUD COMPANY, we don't have your booking i cannot help u contact PAYTM.I am on road and the started searching for paytm's customer care num and called them, they say Ticket is booked but bus operator people canceled it and It is printed on ticket that we are not responsible if operator cancels it. But he did not intimate this to me ...WWWWooooooorrrrssssttt experience
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                              S
                              sk varma
                              from Mumbai, Maharashtra
                              Feb 26, 2016
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                              Address: New Delhi, Delhi, 110062

                              Sir
                              my recharge of Rs 450 was failed but balance deducts and not refunded by paytm.Rs310 was deducted from my ATM and Rs140 from my paytm wallet.please help me to get back my balance ..my order no. is [protected]
                              Payment of Rs. 450 failed !
                              Your Order No is[protected]
                              4:00 pm, Feb 23 2016
                              .plz return balance my wollet ya my bank acount.my mobile no is [protected]
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                                H
                                Hashmi01
                                from New Delhi, Delhi
                                Feb 26, 2016
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                                Address: 835301

                                From my account Rs500 has been deducted, by paytm. As per Sbi says.
                                As I'm the regular user, and I'm using the same account for the transection purpose. So plz return my money to my account. Or elce I'll not use paytm and submit a complain against it.
                                So plz have a look for it and return my money to my account.
                                For this I'll be thankfull to u.
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                                  S
                                  Sanjeev K. YADAV
                                  Feb 26, 2016
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                                  Address: 301701

                                  मेरे खाते से 644 रुपय काट लिए गए ।कृपा काटे गए रुपय वापस खाते मे जमा करे
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                                    A
                                    Ajeya
                                    Feb 26, 2016
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                                    Address: Mumbai City, Maharashtra, 400079
                                    Website: Paytm.com

                                    I had bought IPhone 6S 64GB on 21/12/2015 and I was promised cashback of Rs. 10000 and I still haven't received it. I raised a request to upgrade my wallet but no action has been taken from their end. Whenever I call their customer care number, I cannot get in touch with their customer representative. In fact, there seems to be no way of getting hold of their customer representative which I think is completely wrong.

                                    I would like to get that 10000 cashback that was promised to me. Also mainly I want a customer representative to attend calls when someone calls their customer care number.
                                    I have attached the invoice here. Kindly go through it.
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                                      NIRANTH
                                      Feb 26, 2016
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: Paytm.com

                                      I had received a defective product which I promptly gave back to the seller . I have shared the confirmation slip provided by the seller with paytm, even after 20 days my refund has not been initiated . When I contact customer care they repeat the same old saying that my problem will be solved within 24 to 48 hrs. It's been more than 100 hrs and my problem has not been solved .
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                                        P
                                        Pmahato
                                        from Pune, Maharashtra
                                        Feb 26, 2016
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                                        Address: Pune, Maharashtra, 411028
                                        Website: PayTM

                                        I placed an order in Box8 using PayTM wallet for 424.00 on 26/2/16. The amount was deducted from my account but neither the order was placed or refund generated. Please take action on this as soon as possible.
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