PayTM Mobile Solutions Complaints & Reviews

I have ordered fastag on 25th november 2019 and the promised delivery date was 28th november but the same has not yet been provided till date i. E. 17th december 2019.
On raising query through their online help page they have not communicated any satisfactory reply as to when will it be delivered and their customer care doesn't respond and always show busy.

I have ordered the asus gaming laptop with high end configuration (16gb ram, 512gb ssd, intel i7 9th gen, 4gb graphics...).

But i got delivered the damaged product from the paytm, and immediately i put it replacement on 9th dec 2019, but today is 17th dec 2019 (It has been 8days) still am not get any updates and they said again it will take 5 working days for to update the status of the product not the delivery.

After the 5 days then only i'll know the status of the product & when they will ship the replacement. It is worst customer service i ever faced in my life.

Because of this issues i lost my money... Is this possible to get my money back.
After that i'll but the good laptop in some other stores or some other good shopping sites. Please help to resolve this issue.

Already i have the paytm compliant number and have every documents, call records of the customer care and email conversation of the paytm customer care for the reference.

When iam paying my m pocket loan payment amount was debited but payment was failed please refund fastly
Already 6 day's over still my money not refund I'll call to my bank also they said the amount was refun they only who debit ur amount so please refund

I have received a 125 voucher code for pytm mall but now i am trying to use its showing not valid, i had call call centers but they provide numbers to call this every time not providing any solution i think paytm no need to waist money on these toll free and other numbers bcz paytm is thr worst services company... I have use first time never seen any company cc like this,,,,,

Have order paytm fast tag on 2-dec-19 against the order#[protected].
Initially website was reflecting eta of 9-dec-19 as per pincode.
However, this is still pending, upon multiple follow up, they have standard reply of saying there are huge orders and processing is taking time.
The eta for me has been revised atleast 5 times till now, also, they dont have option to cancel the order.

I have place the order oppo F11 through VM-IPAYTM but not received any confirmation. Paid Rs. 4899 to FlipkartSale on Dec 15, 2019 18:57:29 with Ref: [protected]. For more details, visit https://p-y.tm/8Zt-tUJ .I want my paymemt refund in my account. My name- Neha Saraf Contact no.- [protected]

Hi,

Never buy fastag from paytm at all. Paytm couldn't able to deliver product on time. No one listening to complaint from paytm. They have separate tollfree number which is always busy. No one available to respond to your call.

I placed order online through paytm on 3rd dec, actual delivery date was on 12th dec. But paytm extended delivery date 3 times without any communication to customer without no concrete reason.

Note# don't buy fastag from paytm at all.

I was supposed to get cashback for my order which was ordered yesterday. 50% paytm cashback need to be credit in my account. It has been more than 24 hours.
Transaction was done from paytm number [protected]. I am expecting my cashback as soon as possible. I had used code homecoming. For this coupon we need to receive 50% discount upto 100rs+ 50% paytm cashback if you done transaction using paytm.

Dear paytm customer your paytm kyc has expired. Contact customer care no - [protected] immediately. Your account will block within 24 hr. Thank you paytm team.
Called this number. Yesterday not reachable
Morning call came from this number
Person instructed to tranfer rs 10/- in the paym wallet
I tranferred. He told that upi transaction is not accepted
I used my hdfc debit card. He again told me to tranfer the money rs10/-
This was not accepting. Then i gave dena bank debitcard details
He was making this process lenghty. I transferred rs5/-as per his instruction
Then he send link
https://play.google.com/store/apps/details?id=com.teamviewer.quicksupport.market
Then he did 3 fraud transactions by operating my mobile with this link
He used my mobile as my mobile with this app as if i am am using this and this 3 transactions as below
I do not understand how these cheats are coming. Security should be very good
1 rs 9975/-
2 rs 4515/-
3 rs 210/-
Paytm operative on mobile number [protected]
Please look into this. This is shameful and curse to all. People will loose trust on this good thing. I expect to resolve this matter as soon as possible
Enclosed all receipts and messages

On friday i was using fb... Suddenly a offer. By amazon come on my i'd regarding samsung mobiles like s10.. Where i go to the offer details... When i entered the site that will appear on my screen... There is a payment option those credit via my paytm account where i fill my cards details to avail the offer.. Suddenly they will debited the amount of rs 4599 to my icici credit card.. After that i don't receive any service from their site... And the merchant name is fx store... So kindly register my complaint...
Regards akash

Few hours ago i ordered a dslr from PaytmMall.com. After few minutes they cancelled my order and when i called them, they asked me to reorder and when i went back to reorder they hiked the price by rs8000 straight and didn't gave any satisfactory answer on call. The only reason they gave me is that seller is unable to process the order. What legal action can be taken against this very unprofessional action ?

I am a retired defence person. I have applied for a fastag on 24th. November through paytm bank for my car ka03mv9365. Then they informed me that the same will delivered to me by 4th. December, again extended to 11th. December. So far not delivered the same to me. But unfortunately on 8th. Decembet i got messages that money deducted from my ptym wallet for using my fastag in various toll plazas. Immediately i informed this to the bank's customer care, but so far not rectified their mistakes. So i request you please find out the culprits misusing my fastag.

Dear sir

Two days back i did fulletron india emi payment through paytm billdesk... The process was completed money debited in my hdfc account but that money not received to fulletron company.. Where is my money... Just enter otp immeditely come web not displayed... I lost 16000 rupues till now not creadit my account... Will i lost my money... Plz give reply..

In january 2019, i booked delhi to bagdogra flight for 2nd april 2019. The flight was cancelled by jet airways, but since it was booked through a third-party app (Paytm) they asked me to get in touch with paytm for refund.

The travel agents who filed for refunds before april 17 have received 100 per cent refunds, according to toi. However, paytm did not process my refund before april 17 even though the request for refund had been communicated to their customer service in the last week of march.

Despite several calls and follow-ups, there is no update on the refund from paytm's side and jetairways obviously will not be able to process the refund since it has been shut down completely.

Given the lapse on paytm's side, they should refund the outstanding amount of inr 3582 from their own pocket and not delay it any further. Its been more than 6 months already!

Team paytm
Thanks for your releasing my payment of rs. 1899 yesterday on 18th juy 2019 at 02:55 pm to today sale against my order #[protected] for home delivery of my consignment i. E. Redmi note 7 pro but the sender has failed to confirm me the expected date of delivery. I, therefore, request you to advise the same to me at your earliest possible convenience. Thanks & regards.

Yours truely
Shashi kant
Mob [protected]
B. Tech. Iit kanpur, p. G. Dip. Iit roorkee
R/o h. No. 921, swami vivekanand block, saraswati vihar, hsg. Bd. Cly. Chakkarpur, gurugram-122002 (Hr)

On thursday, 18 july, 2019, 02:55:07 pm ist, paytm wrote:

Money paid successfully

₹ 1899

To
Today sale
(Apparel)

From
Shashi kant's paytm account linked to
[protected]

Jul 18, 2019 14:55:04
Transaction id: [protected]

Your updated paytm wallet balance

₹0

Dear sir/madam,

I am amit kumar panja, registered mobile number on paytm is -[protected]. I ordered 2 train ticket from paytm on the dated 08.12.2019, but my personal problem i canceled these two ticket also but paytm not refund my money till now and not care care about it after my any times of complaining. But irctc confirm me the money already credited to paytm company. Find the attachments below.

I have ordered Nike men blue slippers but I received Nike black slippers.So I requested for return.On the day of return the delivery boy didn't accepted the product as the product does not matching the pictures of the product.I have contacted the customer support they said the reason for rejection is I'm not present at the time of pickup.I received an email stating reason for rejection is I'm not having all the accessories.They are saying Various reasons for my order rejection. Paytm customer care executives said me to wait for two days and my issue will be resolved.After two days when I contacted them they are saying me to wait for more three days. Solve my issue as soon as possible as I want to return the product and order for another one.My order Number is [protected].

Hi,
I ordered two fastag for my family on november 30th.
Order number: [protected] and
Order number: [protected].
While placing both order, it was mentioned clearly that it will be delivered within 7 days. After placing the order it shows that dispatch date would be 7th of december and will be delivered on 16th december. They dis not dispatch the item on 7th.
On 8th dispatch date was updated as 9th december. Till date it's not yet shipped.
Unable to reach paytm support as they are busy all the time. Even at morning 3am i had to disconnect the call after 30 minutes. There is no refund or return policy for fastag.
So how do i get my fastag or the money back?

Paytm FASTag order ID: [protected]
Order Date: 21 Nov
Original Delivery Date: 26 Nov
Customer service promised date: 01 Dec
Delayed dispatch date: 03 Dec
Scheduled delivery date: 05 Dec
Rescheduled delivery date: 07 Dec
Updated Rescheduled Delivery date: 09 Dec

It's been 18 days since the order, not able to cancel.

Standard customer service response "Delayed due to high volume, and internal issue".

If you're not interested in delivering the package please cancel it and refund the amount.

As the government made it compulsary to have Fastags for all vehicles, I ordered a Fastag for my Vehicle from Paytm and paid Rs. 500 for the same on 22.11.2019. To my surprise it shows a long delivery date of 5th December 2019 with no option of return/refund/cancellation. Till Date the Paytm is not able to deliver my Fastag nor there is any assurance till what date they will deliver. There are thousands of such complaints pouring in against Paytm on Social Media. They have no solid answer to the queries nor their customer care numbers are responding. The last date given by the Government for applying Fastags is very near and PayTM is not clear about the delivery. I have to option to buy a Fastag from open market. But PayTM is not responding on refund of money.