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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 744

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Address:Ghaziabad, Uttar Pradesh, 201011

I made complaint on this platform regarding Paytm. I got call immediately. He told me we will refund your amount in SBI bank only through Debit Card number. As my father had that debit card so I gave him my father's number. The person on the call took Debit Number, CVV number, Expiry Date etc from my father. As he doesn't know much about technologies, He gave complete information to that person. That per then tried to transfer 4990/- rupees...
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C
chinkirose
from Hyderabad, Telangana
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Bus book destination

Address:Rangareddy, Andhra Pradesh, 500035

I booked a bus ticket through paytm the destination i kept clearly chebrolu but they took it wrong which they have given two chebrolu one is chebrolu gunturu and the second one is chebrolu i have choosen second one chebrolu.they shoul tell clearly.
because of their mistake i waited for 2 hours before boarding time i called to sre hanumanu travel driver they said we are at gunturu chebrolu station how come they will do this mistacke.br...
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S
sandeepj31
from New Delhi, Delhi
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Bsnl bill payment through paytm - amount not reached to bsnl

Address:Ghaziabad, Uttar Pradesh, 201011

Dear Sir,

I made payment for BSNL landline (Account no. [protected]) on 9/02/2016 through Paytm (Reference no.[protected]ZZXRQ). I got successful payment SMS too from Paytm. Although I never got SMS from BSNL that they received the amount and could see on their site that payment is not received yet.

I did payment using mobile number [protected], although I have discontinued that number now. You may contact...
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C
carocker
from Chennai, Tamil Nadu
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Payment of postpaid bill but status is still pending

Address:Bharatpur, Rajasthan, 321001
Website:PayTm

Dear Sir,
I have made payment of postpaid bsnl bill amounting to Rs 388/- on 16/02/2016 through PayTm vide Order no: #[protected]
Operator reference no: #[protected], Postpaid no. [protected] on
Tue Feb 16 2016 but the payment status on bsnl site is still pending, Sir the due date have shortly come, delay in payment will levied me penalty. kindly resolve the matter urgently.
Manish Bindal...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Team,

As i am your prestigious customer and i am trying to connect with you from last month but unfortunately not get connected. I am unable to recharge from my account no ([protected]) or (varshney.[protected]@gmail.com) . Please check and do the needful.....
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G
gauravyav
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Delay in cashback

Address:New Delhi, Delhi, 110085
Website:paytm.com

I had ordered a Nikon D5300 through paytm.com at 20% cashback offer. I had to pay Rs. 40150. After cashback it would have cost me Rs. 28105. Rs. 12045 were supposed to be credited to my paytm wallet. But due to RBI restrictions I can't have more than Rs. 10000 in any online payment gateway account. So according to them I had to upgrade my account for which I had to furnish some documents and after due process my cashback would have been added...
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A
Aemy
from Morjim, Goa
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Refund my money in my bank account

Address:363020
Website:Www.paytm/care

I have done a recharge of bill payment on [protected](vodafone)...plzzz give mee my on my bank account...
Id:- [protected]
Id:-[protected]...
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S
Shhaiiilendra Goel
from Noida, Uttar Pradesh
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Wallet not recharged and the money was deducted from my account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

On 23/12/2015, I recharged my payTM wallet by Rs. 1000. 2-3 days before I had to make a purchase from payTM and found that my wallet isn't charged. I talked to the costumer care, they had no idea about that. They told me to write a mail(I dont why are they even having a costumer care number if they aren't able to tell anything about any transaction. They showed me a message that they will get back within 24hrs.(Ticket ID:[protected]. Till...
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A
achal1984
from Gurgaon, Haryana
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Fail paytm recharge

Address:Bhagalpur, Bihar, 812001

Dear sir
I will recharge online with paytm regularly. My complaint is paytm not refund my requested amount that failed during Recharge ₹248. I already intimate to customer support of paytm but they will not responding me please help to recover my amount.
Warmly
achal kumar...
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I
imd
from Bankura, West Bengal
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Non return of paytm recharge amount

Address:787035
Website:WWW.PAYTM.COM

Sir i was paytm recharge rupees 50 & 56 was soon successfully but the amount was not received of my mobile number. so i request to sir to take action please.
thanking to you sir,...
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C
chintan221
from Gandevi, Gujarat
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Iphone 5s 16gb silver

Address:Gautam Buddh Nagar, Uttar Pradesh, 201 301
Website:www.paytm.com

Hello sir/medam

i baught iphone 5s 16gb from paytm just in 2, 345 rs.. after an hour they cancelled my order.. i called to customer care but they talked rudely n i have no other option left so i am complaining here

regards
Chintan G Rohit...
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S
satya.bappa
from Kolkata, West Bengal
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Didn't receive my recharge

Dear Sir/Mam,
On 15 th february i made a recharge on my mobile no-[protected] form https://www.paytm.com
Order ID : #[protected] Date : 15-Feb-2016
.for 11 Rs. Neither i have received the recharge on my mobile nor i got back the money in my account.

please do the needfull as soon as possible so that i can receive my rechrage or back my money in my accout.take step as soon as possible.

...
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S
Shishir Donthi
from Bengaluru, Karnataka
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Apple iPhone replacement

Address:560070
Website:www.paytm.com

I am sending them mails from the past 5 days but they are not replying to any of my mail.I have received an replaced iPhone which should be in the apple ware house they said they will get back in 2-3 days but they are not replying to any of my mails.
Order no.[protected]...
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N
nagdeek
from Delhi, Delhi
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Regarding wrong product received

Address:Kanchipuram, Tamil Nadu, 631561
Website:PayTM Online shopping website

Sir, This is nagarajan.P have made an order through PayTM online website with order #[protected], and the item is "Transcend StoreJet 25H3 (TS1TSJ25H3B) 1 TB Portable External Hard Drive (Black & Blue)". But when i received the courier i got the different model "Transcend StoreJet 25M3 (TS1TSJ25M3B) 1 TB Portable External Hard Drive (Black & Blue). Actually Both the items are different in cost. and different in model also. (9-02-16 shipped...
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L
Lawu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving refund amount of wrong size product

Address:Mumbai City, Maharashtra, 400083
Website:www.paytm.com

I have placed an order for Lady Lyka hipsters on PayTm shoping site. The product which i selected was XL size and as per the size chart XL size fits to 41- 42 hips. However the product that was shipped to me i not according to size mentioned on the size chart.

Multiple times i raised the issue to PayTm customer care, but they refuse to refund my 450 rupees (as the mistake is by them) and on top of that they are saying that...
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S
Satendar2
from Noida, Uttar Pradesh
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Bill not paying

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

1000 Rupees ka recharge karaya Tha mujhe uski in voice bhi mili lekin mera recharge nhi hua mere bank account se pese bhi kat gaye mere mobile ki outgoing bhi band hai or paytm.com ko 5 Mail kare hai paytm ne 2 bar tekat bhejha hai call bhi tak nhi aya paytm se Tekat one 2 Thank you for writing in to us. Your ticket no is[protected].
Tekat one 1 Ticket #[protected]: Your Invoice...
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A
adarshama
from Hisar, Haryana
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As per snapdeal case

Address:New Delhi, Delhi, 110019
Website:paytm.com

Dear Sir
Paytm given the offer for jeans pant thats is Rs 186, But i paid the amount of that then after that Jeans Pant price raised to Rs 1725, then 2 days after thats order canceled, Its not acceptable, plz take necessary action....
+1 photos
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S
satz2303
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus ticket issue again

Address:600012
Website:paytm.com/bus-tickets

I have booked a ticket in paytm on 11th feburary this year and my journey is on 12th feb next day of booking.After booked my ticket i have contacted Bus service operator and confirmed about Bus service.But very next morning operator didnt pick my call and later he told we have cancelled bus because of ac issue and returned the money, But still i didnt receive from any end either in paytm wallet or to my bank account....
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J
Jits1990
from Anand, Gujarat
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Never received the product I paid for

Address:Gandhinagar, Gujarat, 382620
Website:www.paytm.com

I ordered the 500 gram Kaju pack on the 4th of Feb 2016 (order # [protected]). It had the estimated delivery date if 13th Feb. Till date, I have not received the product or Refund or the satisfactory resolution on this error from PayTM. THis has been extremely frustrating experience with PayTM and the customer service is sooo poor that I feel the puke on it.

Every time I contacted PayTM, (almost 5 times for the same issue)...
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Address:Bharatpur, Rajasthan, 321001
Website:WWW.PAYTM.COM

Hello,
I am sumit. i have ordered at paytm for park avenue soaps and amway sunscreen lotion.

but actually i have received sunscreen lotion and park avenue soaps was not received till. and wrong product received of Car Fragrance.

Order No. -'
Order Date -...
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