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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 842

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M
Monu15jun
from Bairagnia, Bihar
Jul 19, 2015
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Address: Gorakhpur, Uttar Pradesh

Kindly check my bank statement attached from this mail, My register mobile no for paytm is [protected], Sir on 16 jun 15 I transfer Rs 2499 from PayTM wallet to my bank account still this amount has not credited in my bank I have write many time to PayTM with bank statement I have many times to share bank statement their reply comes kindly share bank statement when I reply I have already share kindly check carefully then they reply you have already transfer this amount to your bank on 16 jun they are not helping me but in ticket no[protected] I got mail on 07 jul transaction was failed from bank side kindly give your NEFT details same day I share NEFT details but I go mail on 12 Jul that we forwarded to your NEFT Details for your refund but refund have not initiated still kindly help me
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    hussainsarang
    from Mumbai, Maharashtra
    Jul 19, 2015
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    Address: Surat, Gujarat

    My name hussain sarang my order id [protected] for Lenovo power bank 10600ma . In specification this power bank charge smart phone 4 tines in once charge but power bank charge not a single time smartphone.I also purchase 2 amp charger for it.so kindly refund my power bank money & also charger money
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      mohitag81
      from Mumbai, Maharashtra
      Jul 19, 2015
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      Address: Mumbai City, Maharashtra

      I placed one Order Number: MPtkt - [protected] out of which two items in the order were received.

      One of the product is Prasid Mypad. They had shown the original price of product as Rs. 799/- on their website with reduced price as Rs 298/-. However, on opening the product, I found that the MRP on the product was Rs 295/- only. This is cheating with the customers. They have shown the price as Rs. 799/- instead of original Rs 295/- and sold it even at a higher price than MRP. It is a violation of Consumer Protection Act and even taxation acts such as Central excise Act and Local State VAT Tax. I requested them to cancel my product and intimate what action has been taken by them against their vendor. But no action has yet been received.

      Second product which I received today is Funschool Sketcher. The product is damaged one and not new at all. The Board is not clean as it should be and it appears to be used. Black magnetic particles on which the board works do not wither away on cleaning.

      Customer care people are so reluctant to help and return the product and refund the amount.

      they are big time cheaters.
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        A
        aniket2641
        from Delhi, Delhi
        Jul 18, 2015
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        The ticket no. is #[protected] As the company says that cash back money can be transferred to bank i have tried many many times & did all the formalities as they say but still money cannot be transferred. I have been using Paytm for quite a long time but never thought of transferring money but this time i have almost 7000 rupees collected in my paytm account & i want to transfer in my bank account. after writing 5 mails for my issue i got a reply. We have taken your request to activate the Transfer to bank service on your Paytm account. We will shorty open this service for all customers. Keep an eye out for the announcement. So what does this mean . how long do i have to wait. if this is happening with the person who is using paytm on daily basis. what will happen with new joiners. I request paytm to pl. transfer my money to my bank account. this time i want to keep my money in my bank account & not paytm account.
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          K
          kunal gupta87
          from Chakia, Bihar
          Jul 18, 2015
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          Address: Meerut, Uttar Pradesh

          Hi, I have done the recharge of rs/- 199 2 times from paytm for 2G 1GB recharge. it was showing the success message on paytm but i did not received it from paytm and my money rs/- 400 was deducted from my account so i want them to be refunded. Regards, Kunal Gupta
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            Ravi Khiroria
            from Delhi, Delhi
            Jul 18, 2015
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            Address: Bangalore, Karnataka

            I have placed an order for the Samsung Mobile Note 3 Neo on 5th of June 2015. I received the material after a long delay in delivery i.e. I received on 20th June 2015 after giving a lot of reminders to the courier company and paytm both. They keep giving me false commitments for the delivery but somehow they managed to deliver the material on 20th June. On 23rd June 2015 I gave a request for the replacement of the material as the material I received was not correct in colour as per my requirement. On 25th June i received a mail from Gaurav stating that he is sorry for the wrong material delivered and he asked me to send the pics of the packing and also of the material on which I replied him on 27th with all the pictures. Again on 29th someone named Abhishek sent me a mail stating that they can give me a compensation of Rs 500/- for the wrong material delivery on which I didnt agreed and asked to replace the material as soon as possible. Again on 3rd of July and 5th July I gave the reminder to replace my material or else refund my money back. Again i send one more reminder on 8th July 2015 as nobody was responding me from your company. Then on 9th of July i received a mail from Anshu Mishra stating that my return policy is over which was done intentionally by you all. Again i received one more mail from Nistha stating that she had raised my complaint to the concerned team and they will solve my problem within 72 hrs. But 8 days have been passed and till date i have not received any kind of response from them On total I Understood that Paytm cheats people by sending them the wrong or damaged material and on replying or asking for the replacement they will stop replying to the customers till the return policy date will get over and after that they will replied once and again they will become vanished so that the customers gets fed up and stop replying. This is the motto of the Paytm.
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              R
              ravidalsania
              from Mumbai, Maharashtra
              Jul 17, 2015
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              Address: Jamnagar, Gujarat

              I was purchased Milton Nova Hard Coat Cookware (Set Of 5) from Paytm e-commerce on date 30 Jun '15 11:58 am and it is delivered to 14 July 2015. When I was received item it was damage so I was many time said and write a mail to paytm but they are not given a response to me. I am very unsatisfied to paytm. My ORDER NO. [protected] this is my order detail.
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                nitinchinnu
                from Bengaluru, Karnataka
                Jul 17, 2015
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                Address: Bangalore, Karnataka

                I am writing about my pathetic experience with Paytym Wallet, which is cheating people and making money!!! I had made a transaction for Rs500 to my wallet on 15 July 2015 and amount was deducted from my account as well. However, the amount is still not reflecting on my wallet for some strange reason!!! Paytym has no cust care no!!! Its a fake no that doesnt connect to anyone!!! Beware Paytym has no 24*7 support, they claim on their website!! This is the fraud they are using to cheat people.My money is struck with them for 3 days and every time i get a mail response we will get back to you in 48hrs !!! what the hell is happening!!! Why such a site is allowed to exist is something I fail to understand!!They are fooling people with fake coupon codes and making people believe they are getting cash back, while same product is sold on competitor site at a better price!! I have compared for 80% of products listed on Paytym, this is true!! I want to ensure people get to know about paytym fraud as much as possible and beware of their tactics to fool people around.Spread the word about Paytym and save people from getting cheated!!!
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                  merul shah
                  from Bengaluru, Karnataka
                  Jul 17, 2015
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                  Address: Surat, Gujarat

                  order no : [protected] after return request made by me they said, they cant manage return pick up. so i have to send product by my self and they will pay return courier charges. but after i make lots of complaint still they not refunded my 150/- rs courier charges before also there are many problems with wallet so friends pls beware of such online frauds.
                  dnt trust them
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                    Komal Paul
                    from Noida, Uttar Pradesh
                    Jul 17, 2015
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                    Address: New Delhi, Delhi

                    https://paytm.com/shop/p/herbalife-formula-1-shake-500g-weight-loss-vanilla-HEAH... link of my ordered product order no [protected] they have only sent one bottle, and are not ready to accept the mistake or give my money back. complaint no- #[protected], with paytm, but they are not agrreing.
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                      B
                      bshri10
                      from Mumbai, Maharashtra
                      Jul 17, 2015
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                      Address: Dehradun, Uttarakhand

                      I am a old customer of paytm, I have orderd 'smart-shop combo of remote controlled car and helicopter (item #[protected]), my order no is [protected] and shipped id is[protected].and invoice no is #47161/[protected] from seller Maimoom machine tools, Mumbai. company tin no. is [protected]v. The product (Helicopter) is not in good condition and not working any more. So see the matter seriously and take action quickly and replace it as soon as possible. (The price tag is scratched and not justifying the quality of product) Thanking You, Bhoopendra Shrivastava email- [protected]@gmail.com contact- [protected]
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                        A
                        ash kvuc
                        from Mumbai, Maharashtra
                        Jul 17, 2015
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                        Address: Kanpur, Uttar Pradesh

                        I placed a order of Coirfit Mattress COIRFIT HEALTH SPA 6 INCH via order No. [protected] dated 12 Jul 2015 for Rs 20869/- for which Paytm promised to cashback of Rs 10000/- to my wallet. But now they refused to cashback by say that my wallet amount exceeded. I could not understand what they want to say as if I can pay Rs. 20869/- from my account then why i cant get back Rs 10000/- to my account. I also written to [protected]@paytm.com also (Ticket No[protected] they replied as "due to RBI restriction we could not transfer your money to your wallet". Now they asked my bank details to refund my money. But I think they are trying to cheat me. Please do the needful so i can get my money back.
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                          Bharathkumarreddy Sheshannagari
                          from Coimbatore, Tamil Nadu
                          Jul 17, 2015
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                          Address: Hyderabad, Andhra Pradesh

                          I purchased Jindal 4 stove(it costs Rs.8250) from PayTM Order # Ticket #[protected]. Paytm delivered me the Damaged product. I tried to return the product. They simply said that paytm doesn't have the reverse pickup from my location. They confirmed me that, they will not do anything if you want money you have to send back the product to seller and aggred to paytm will pay the courier charges. I sent the product back and emailed courier slip. After chase up (20 days), they refunded me the product cost not courier charges(Rs 1602). I contacted Paytm customer care several times no one responds properly. I sent so many emails, didn't get any reply.
                          Jul 17, 2015
                          Updated by Bharathkumarreddy Sheshannagari
                          Order Number[protected], I have screenshots and emails which were sent by PayTM.
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                            mksingh916
                            from Delhi, Delhi
                            Jul 17, 2015
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                            Address: New Delhi, Delhi

                            I have been cheated by paytm wallet. I bought a lady sandal (Yepme Yellow and Red sandals Size 5) on 15 Apr 15 and amount Rs.239/- was paid throgh Net banking. The item was retuned on 18 Apr 15 as the wrong item delivered. The Order No. was[protected]. The amount Rs.239 was retuned into my PayTm wallet. I recharged a mobile for Rs.100/- out of 239/-. Balance Rs.139/- was showing thereafter into my Paytm wallet. I have put Rs.500/- into my paytm wallet on 29 Jun 15. Total ampount was showing 639/- thereafter. After 2-3 days my Paytm wallet is showing as Rs.0 balance. Now also I am not able to login my Paytm due to non receipt of my OPT after many time. Please. Please credit the amount at the earliest otherwise I am going lodge a FIR against Paytm and also in comsumer forum. You people are cheating to the public. Regards
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                              Prakasan Saphalyam Chettiyankandy
                              Jul 17, 2015
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                              Address: Kannur, Kerala

                              i have purchased a sagas digital bathroom weighing scale as per order no.[protected] the complaint of the weighing scale is showing wrong weight.so i request that may please be send the accurate weighing scale at the earliest or refund the cost of weighing scale.
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                                nick84
                                from Bengaluru, Karnataka
                                Jul 17, 2015
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                                Address: Bangalore, Karnataka

                                Hi, I am writing about my pathetic experience with Paytym Wallet, which is cheating people and making money!!! I had made a transaction for Rs500 to my wallet on 15 July 2015 and amount was deducted from my account as well. However, the amount is still not reflecting on my wallet for some strange reason!!! Paytym has no cust care no!!! Its a fake no that doesnt connect to anyone!!! Beware Paytym has no 24*7 support, they claim on their website!! This is the fraud they are using to cheat people.My money is struck with them for 3 days and every time i get a mail response we will get back to you in 48hrs !!! what the hell is happening!!! Why such a site is allowed to exist is something I fail to understand!!They are fooling people with fake coupon codes and making people believe they are getting cash back, while same product is sold on competitor site at a better price!! I have compared for 80% of products listed on Paytym, this is true!! I want to ensure people get to know about paytym fraud as much as possible and beware of their tactics to fool people around.Spread the word about Paytym and save people from getting cheated!!!
                                +3 photos
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                                  manoranjan21
                                  from New Delhi, Delhi
                                  Jul 17, 2015
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                                  Address: New Delhi, Delhi

                                  Dear sir Today i have recharged Shuttl cab but money is credited from my Paytm Wallet but not debited to shuttl cab wallet. Transsaction detatils are 1.Shuttle Order #5352 Paytm Cash Txn ID[protected] 2.Paytm Cash Txn ID[protected] Bank Txn ID: [protected] My mobile number is [protected] and email id is [protected]@live.in Please fix my problem.
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                                    Subha1989
                                    from Kolkata, West Bengal
                                    Jul 17, 2015
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                                    Address: Kolkata, West Bengal

                                    I have just received a duplicate Skullcandy head phone with different model . I have ordered Black & Gold in ear headphone but i what i get that is with mouthpiece and that is not Black & Gold. ORDER NO.[protected] Date: Jul 15 3:53 pm Skullcandy S2IKDZ-144 Wired In Ear Headphone (Black & Gold)
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                                      pratibha17
                                      Jul 17, 2015
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                                      Address: New Delhi, Delhi

                                      hello... i ordered one pair of slliper from paytm, but my order not recieve so i have to cancle my order. but my money not refund to my wallet or bank.. i have complained via email so much time but not recieve any responce from paytm.. my paytm order no. [protected], date of order 23 june 15
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                                        Nishtha Kesarwani
                                        from Bengaluru, Karnataka
                                        Jul 17, 2015
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                                        Address: Bangalore, Karnataka

                                        Dear Service head, Yesterday I have recharge my prepaid Vodafone number at 02:39 pm by paytm but I have not received any message from paytm as well as by Vodafone. Still my phone is not recharged and amount is deducted from my paytm account. Phone no. [protected] Paytm order #[protected] Paytm wallet Txn ID[protected] So kindly solve this particular issue as early as possible. Thanks& Regards Nishtha
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