PayTM Mobile Solutions Complaints & Reviews

Hello I'm gova vardhan, I have purchased samsung led tv and i got its delivery on 15th july. As the product was damaged.So i have asked for return request..but this fellows are not responding properly, Please help me as soon as possible. Regards, Gova vardhan [protected]

Have ordered television set order no. [protected], that has has mentioned free delivery. But Fed Ex has claimed Rs. Rs 1181/- Octroi Charges, are purchasing online last 2-3 years have not paid any octroi amt. Please consider as free delivery (inclusive of all) if is it not possible return back our Money on priority basis. Waiting for u r replay because product is hold in courier.

Dear Team, I have ordered a tv for 20, 900/- ORDER NO. -[protected] it was shipped on 29th june 2015, it was showing deliver date 4th july but till 14th july also they did not deliver my order so i cancelled the order on 14th july i rasied many tickets to solve this issue but no one is cared of our issues, i almost raised 15 tickets but no one cared o[censored]s, so finally i cancelled the order now from past 4days they are even not returing my money i rasied 4 tickets for this also but no one gave reply, if now also no one is cared means i will submit the same thing in media and give it to NDTV.How careless is paytm.Please call me at [protected]

Hi Sir, Please be informed that I have booked 2 bus tickets to from from Bangalore to Kumta on the below mentioned date and I have an emergency on the travelling date. So I kindly request you guys to make tickets as Open ticket. Details: Journey From: Bengaluru to Kumta on July 31st 2015 at 9: 50 PM Bus Operator: Shreekumar Travels Paytm Ticket id: OCF048 Ticket PNR: 191682 Journey From: Kumta to Bengaluru on August 02, 2015 at 8:30 PM Bus Operator: Sugama Tourist Paytm Ticket id: OCF07K Ticket PNR: TS-RB17359618QNP/1754140/No 11 Karwar - Kumta - B Lore I Request you guys to consider my query and make this tickets as Open tickets. Kindly reach me out at [protected] Thanks, Ganesh Bhat

I had cancelled an order and the merchant initiated a refund request through paytm 5 days ago. The refund ticket number is MPCS 2034563. I was suppossed to get the refund in 2 days. However, there is no response frm paytm of any sort. Refund amnt is 9000 rupees. The merchant has clearly informed me tat paytm has not taken any action as yet. Since there is no contact number i have no idea how to get the refund frm paytm. My mail id is [protected]@hotmail.com

I have bought a samsung galaxy a7 from reliance digital xpess, G.K. 1 New Delhi. At that time there was an offer from paytm of getting a rs.3000 cash back i.e. rs.500 for 6 months to ur paytm wallet. Intially there was sone problem with the server of paytm, so i could get an access to that offer/code after 2 months and also after 2 months when the dealer provided me code for the cash back that code was not working. When i made several complaints to the dealer he told me to contact the paytm care. Even the paytm care is not giving any answers to it. Please help me into it. Email- [protected]@gmail.com

Sir, i recharge phone no. [protected] with Rs.68 from paytm but recharge was failed but my balance from bank has been deducted. I go to bank they said we are not responsible for this type of activity. I call to airtel customer care also they said you contact with paytm customer care . Then i mail to paytm but they do not reply to my mail. So please help me regard this matter

Sent the wrong product & didn't picked up as promised. After 13 days said to me to ship back the product. I have send them the product on very same day but when it reached to paytm they didn't accept as 15 days policy of return has been passed. Informed them that it was your mistake but still no action in this regard. Has taken up the money & product also.

I bought five books worth RS. 5000/- and applying READ30 I got RS. 1000/- in my paytm wallet as per the prompt. But the amount has not been CR to my account even after 24 hours. Do the needful to credit my account with Rs1000/-. Order No. is [protected] Thanking you Regards Narendra Kumar Dewangan

Dear concerned, I have purchased a Microsoft mobile Lumia 540 ([protected])from Sangeetha mobile show roomat from LR Complex ground floor HAL 3 stage Tippasandra on 18 June 15 vide invoice no SI/TPS/574. The show room assured getting Rs 600 from paytm as an offer. But i did not receive any money in my paytm wallet. Kindly look in to the matter. Yours T ANNA REDDY [protected]

Hi Team, I had done bill payment through your website than next day i got message your transaction failed your amount refunded in your paytm wallet, i have checked in my paytm wallet, there is no refundable amount in paytm wallet, so please refund my amount in my wallet. Order id = [protected] Pay tm Account id = [protected] Bill payment on = [protected] Thanks & Regards, Akash Juneja

Dear Sir, Please refer to my earlier mail letter on the captioned subject, I am very sorry to inform you that till date we have neither receive the Product i.e. Phillips-Mixture - Grinder nor any positive response from your end inspite of submitting the images by e-mail as required by you.The details of the product and shipment is as under : PRODUCT RECEIVED: 1. Generic Name : Phillips Juicer, 2. Model : HL1631/J, 3. Product Code:[protected], Price Rs.2295/- PRODUCT BOOKED: 1. Phillips MIXER - GRINDER ( White & Blue/ 2 Jar) (Item #[protected]) Price Rs.2495/ already paid at the time of booking. 2. Payment Order Ref. [protected] 3. Payment Shipment ID :[protected] 4. Invoice # 40586/[protected] 5. Invoice Date : 29.06.2015 Despatch Via Gati - Surface, AWE#[protected] Seller SAJM ONLINE You are, therefore, advise to inquire the case immediately and arrange to pick-up the the delivered product and deliver the correct product or refund the amount of Rs.2495/- along with applicable interest for late refund. Thanking you. Tarun Sarkar

I got a confirmation message from PAYTM that my refund amount of Rs 4400 has been transferred to my PAYTM Wallet. But when I checked my account there was no money in my wallet. I mailed at PAYTM care but haven't got any reply about my money.

Hello, My name is Amit Sharma my item order no is-[protected]. By miskate i write a wrong address for the shipment. So, this is my request plz change my shipping address My new shipping address is: Sandhar Technologies Ltd., Plot No 3/4 HSIIDC industrial Area Sector 18 Near Maruti Pasco Old Delhi Gurgaon Road Haryana 122001

Paytm is the worst ..no cust service at all...I had purchased powerbank (ambrane)via paytm website ...& they had stated i[censored] face any problem with thia product they will return my money back or they will exchange the product...itsbeen 3 daya I have posted my cocomplaint but no response. .. if I don't get my money or product exchanged I will post this msg on social media...

[protected] Forwarded message[protected] From: DEEPAK SHARMA Date: Tue, Jul 14, 2015 at 9:35 AM Subject: Re: [Paytm Care] Re: Re: Order Delivered - Your Paytm Order #[protected] has been delivered To: PayTM Customer Care, [protected]@paytm.com, [protected]@paytm.com, [protected]@paytm.com Dear Paytm Service Head and Grievance Officer, Please go through the below mail regarding Quality and standard of product (Bicycle) not as per the set standerd of my Order No. [protected].I continue follow-up with your representative since many days but still I have not received any positive response form your side. Infect I also send them 2 reminder but I have not received single response from them. You are requested to look into the matter and revert the same from my delivery address and provide me refund of the product on my amount as soon as possible. You can feel free to call me any time for any clarification (If any). Thanks and Regards Deepak Sharma Mobile:-[protected] On Sat, Jul 11, 2015 at 10:53 AM, DEEPAK SHARMA wrote: Dear Paytm Members, Please note, I have still not received any positive response from your side. Kindly process my refund on urgent basis. Deepak Sharma On Fri, Jul 10, 2015 at 12:07 PM, DEEPAK SHARMA wrote: Dear Mr. Anoop, Please find herewith attached pics and Bill of Cycle as per your requirement and please note, I opened my Paytm Order on dated 03rd July 2015 and there is no physically damaged from my side and this is the defected product like :- 1.Artificial tyre ( Rubber Tyre, (no Space for Air put in tyre) (Pic 1) 2.On back side other two support tyre are permanently fixed (Pic 2) 3.Seat not able to Fit (Pic 3) 4.Break missing (Pic 4) 5.Chain not working Properly 6.Metal quality of Cycle not good You are requested to look into the matter and arrenge my refund on my paytm Account at the earliest so that I can purchase another bicycle. For any further clarification you can feel free to call me any time on my mobile number :- [protected] Thanks & Regards, Deepak Sharma Mobile :- [protected] On Wed, Jul 8, 2015 at 6:23 PM, wrote: Regarding your experience with Paytm Ticket #[protected]: Re: Order Delivered - Your Paytm Order #[protected] has been delivered Anoop kumar IE, Jul 8, 18:23: Hi DEEPAK, I am Anoop and I am going to do my best to help you. I understand you would like to know about our return policy. I am happy to say that returns are simple and effortless at Paytm. Our Return Policy includes Return and Refund. Since this would largely depends on the seller's Return Policy, we advise you to please read the seller’s return policy carefully before placing your order. The item must only have been used for trial. It cannot be used, washed, ironed or tampered in any way. Should you want to return, please include all price tags, labels, original packing and invoice along with the item. Note: Return Seller will either accept returns or replace the product within a 7 days from date of delivery of the item only in the case of damaged, defective or wrong products received. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Anoop Disclaimer:- "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications." DEEPAK SHARMA, Jul 8, 16:58: Dear Mr. Vikas, I ordered a bicycle (Paytm Order #[protected]) on dated 08th June 2015 for my nephew on his birthday for Mumbai and I reached at Mumbai on dated 03rd July 2015 and when I opened my paytm Order box I was very disappointed because quality of product is very bad when I take all the item to CYCLE repair center then Repair mechanic fitted the all thing then he said, In the box there is BREAK MISSING (Front), Rubber temporary Tyre, Seat not fitted, Chain not working smoothly. Even I also personally observe the same thing and I also called to another mechanic for cycle properly fitting he also said same thing. This was very embracing moment for me because This order was made for my Sweet nephew on his birthday and this was not good in quality wise as well as parts wise. My all family members criticize me about this order. infect neither my nephew nor my family members was happy and I was seriously disappointed. I cant elaborate all kind of thing which was happed on me. Now I want to return my Paytm Order #[protected] and please arrange someone for collect the same from below Address :- Chandra Mohan Flat no E -404, E wing, Sigrun splendor, Madhuvan township, Gokhivare, Vasai East Vasai Maharashtra-401208 You are requested to process for refund for any clarification please feel free to call me on [protected]. Deepak Sharma

I have ordered Samsung HM1100 blueetooth from paytm. I have received empty box of product. I have register a refund request at paytm on 9th July 2015. But they are not giving any response to it. I am sending them 2 mails daily but they are not responding to it. I have also given them all the images of empty box. Order ID : [protected] Compaint ID :[protected]

I order royal canin dog food on 2 July but delivered product is different .I request many time to pick up my product but now I call to Ecom return service and they said that shipper is cancel my return request. I want to know why I request to return my product on same day of delivery. My order no. Is [protected]. And its mention to return or replace my product if wrong product is delivered. This is really . Now I want my money or replace my product .

To Paytm Customer Teem Dear, Sir, I am paytm customer, my Recharge failled problem. So Please accept my request to check my recharge problem as immediate as possible .i enclose the following information to enable u to take your legal actions. Date:-16/07/2015 Yourfaithfully Prabhat chandra Reang

Yesterday I posted a comment on the facebook page of paytm regarding the missing refund, in the comment I mentioned only the transaction id and the order Id then after 1 hour my account got hacked and someone recharged his/her pone by 500 bucks.My account luckily at that time contains only 509 bucks. Its a big security loophole, I urgently mailed as well as tried to contact by their facebook page but their response is so dull that they dont even give the to this big security threat.I dont know even a big company like paytm is not secure anymore.I request everyone dont give any order Id to anyone and to be more safe dont even have the wallet balance. I just lost 500 bucks, I dont want other people should loose theirs because paytm dont give a to these type of hackings they are just more focussed at their marketing strategy to give 100% cashback and all . Fully disappointed by the security of paytm and their consumer service sucks as well. Thanks & Regards, Deepak Agrawal [protected]@gmail.com