PayTM Mobile Solutions Complaints & Reviews

Sir, I Srinivasan G, made payment NEFT through my Bankers to Paytm for DTH Recharge on 7th July 2015 Order Nos., are [protected] at 11.55 am . as your display failed and again [protected] at 3.57 PM, message Payment Failed, and 3rd time [protected] 4.11 PM out of which, my payment 465/- debited in my bank account and credited to yours, as our bankers are clear. I launch a complient and the Ticket No are[protected] no action is taken, today 13.7.2015 my payment not received back to my account, what happen... Please Return Back my amount I already cancelled above orders and on the same day, the I made another payment and Recharged, so let me know the position of my amount, What happen, , , Rs 465/- Please take action and refunded the ammount immediately….

I ordered UCB COLD perfume from paytm, but when I received and opened it, I was totally disappointed as the quality of the product was worst than the one sold on the Mumbai footpaths. The product was Duplicate and damaged as well. Requested them to pick and refund the amount, but paytm neither picking up the product nor refunding my 799 ruppes. After So many useless email replies from Paytm, I am feeling looted and cheated as well.

I have placed an order of one bean bag of Rs.1250 by advance payment on 16.6.15 vide order no.[protected]. On 25.6.15 they mailed me that my order has Delivered. On complaining they told me that they will check and I will get my order soon. On checking the site of shipping company i came to know that they have delivered my order in P une instead of Delhi on 18.6.2015 and on 21.6.2015 they mailed me that my order was delayed due to some unavaoidable circumstances and on 25th they change the status of my order as delivered.On calling and complaining again and again videticket no.[protected] and [protected] i am just getting time of 72 hours . Twenty days passed but I have not get any resolution. I have never seen such a bad customer service. We have to beg for our own money. Why they have established a big ecommerce platform if they are not able to handle it.

I have ordered 2 bunch of puma socks Every bunch should have 6 set of socks. They have delivered one parcel for that entire order. When I opened, there was only 6 set of Nike socks only. So raised concern saying that received Nike socks and also not the expected quantity clearly thru mail. They were asking for image and I have sent. After some days also, they asked for images. Again sent. After so many mails and follow ups, same reply that sent images. So I felt that this is total waste of time, so initiated the return. They picked the parcel back and returned money for one quantity. Saying that I didn't give another parcel. I have called them also to explain. After that no response. I felt like cheated on this. They don't even bother about this matter. Can you also please advise how to raise a complaint thru court also? Thanks & Regards Ramasamy R [protected]@gmail.com

i raised complain here before 4 hrs after that .i got a call form one no [protected] that person told me .i am calling from paytm .i got your mail regarding order - ORDER NO. [protected] . he told me that we refund your money .please follow the process .give me card detail so ll transfer the amount .but he did fraud transaction form my account 6000 .it's happened with me .i want to aware other people .please don't your any credit card or debit card detail to any one .if company ll ask also for refund process ask them to transfer in wallet .people be aware so many fraud here .don't put you phone no in comment's & complaints .there used to get information from complaints & comments .they can call you also .

my name niraj kumar. My paytm login id [protected]@gmail.com Today when I was trying to recharge my number with paytm, i saw this message( Your account is temporarily blocked for login.) why my account is blocked, i am very disappointed with your service. you have no writes to do blocked my account. i will go consumer court if you will not activate my account as well as soon.

I purchase Samsung galaxy note 3 neo from mobile store they offered cash back of rs.750 in my wallet for 6 months .It is good for 4 month but on 5 th month it shows wrong code I tried so.many time but not able to add cash back.then I go to mobile store they said they are not able to do for same u have to contact paytm coustomer care .then they give me ticket no. But not able to solve problem till date . Kindly update on my complaint.

Dear paytm team This is chetan I have purchased sony power bank of 10000mh from paytm order no.([protected]) I have complaints about this product. Complaint 1- i have ordered black color power bank but i received silver Color. Complaint 2- power bank not giving proper output example i purchased 10000mh power bank but its not giving output of 500 mh battery. Complaint 3- i have ordered dual usb port but i received one usb port. Complaint4- this power bank while charging its getting over heat. This I am already talked with urs costumer service. Really am not satisfied yours product please take this back and return proper and usefull product. I hope you will send original product and contact me soon. Pls find the attached file for your product invoice copy and power bank. Regards Chetankumar [protected]

Hi paytm team, I received (item #[protected]) Auto Ignition 3 burner gas stove .i found heavy damage in the product even upper part of product also loose & not establish .i have order one more same product .i am thinking to cancel that order also. Please do the need full for mention product. I am attaching some images of damage part .i badly heart with service last time also i got damage product. I have good exception from paytm. Regards: vinay Mob -[protected] Optional- [protected]

GOT damaged TV, Order # [protected]. requested for return on 3rd july 2015, still no solution sent many mails to [protected]@paytm.com but no response . i did not expect this from paytm. Highly disappointed. Even sent mail to [protected]@paytm.com but no reply tilll now. Kindly solve it asap Regrads, Nadeem [protected]

hey my name is amit lath my mobile number is [protected] i have arounf 1050 in my paytm wallet which i have put. but unable to use that money when i trying doing ne payment.i m also having trouble in adding more money to my paytm wallet plaese direct a solution .i have also attached an image showing what error appears while trying to do a transaction .

Hi I am Himanshu, phn no. [protected], id - [protected]@gmail.com sending this mail as the customer care of paytm has told me to send it. Paytm Cash Txn ID[protected] and bill desk id is #DPT[protected] for the order i had place on domino's pizza's website For Rs 492 but i was not able to see my order there so i called domino's people & they said that here we have not recevied any order so we will tell your bank/ paytm operator to refund your amount. Plz send me the refund as soon as possible. and kindly do the needful.

Hi Team I have opted for payment to my Vodafone bill, but due to some reasons, PAYTM could not able to make payment and it showed me a failed transactions. On July 1 2015, i asked for the refund the amount. But still i see they have not refunded my amount which is pending from past 15 days. Can you please update the same. Thanks and Regards Khalid

I have ordered an Blue nike shoes from PAYTM and the product is completely fake .And the main thing is that still they are not providing proper support nor scheduling pick up . I have the proof that these are fake shoes . So how should I take these issue to next level.

please ref. to ORDER NO.[protected], for buying a "HP 15-R203TX Notebook (K8U03PA) (Core i5 5th Gen/ 4 GB RAM/ 1 TB HDD/15.6 inch/DOS/ 2 GB Graph) (Black)"@40, 267/- where as market price of this product was 37, 000/-, Due to paytm wallet cash back offer i was interested for buying this product more than the market price.the said product was delivered on 30.06.2015 without adding the paytm cash back amount in my paytm wallet. when i was informed him regarding the said issue, they are inform me i.e. your paytm wallet limit is getting exceeded, hence you have to upgrade your paytm wallet, then we are able to adding the cash back in your wallet. paytm company is not informing the said wallet issue to customer before purchase any product from his paytm site. and this type of nature is showing "suppression fact and this tends is showing the activities like “fraudulent Intention”. also while trying to up-grade the said wallet aadvice path is not showing in his paytm site. please help us to shout-out this issue to installed the broken image of paytm.com. i also write a mail to cfo of this company Sh. Harinder Takhar Sir : I need your personal intervention on this issue.

I purchased one mobile charger bank from paytm but the product is not working means from that product charging to any mobiles is not doing. I sent 2 emails to [protected]@paytm but they didn't gave any clarification about my problem. Product name Sony cp- v10/BC Invoice no[protected]

I had done an online recharge of Rs 100 for my mtnl dolphin prepaid number [protected] on 11/07/2015 through internet banking The amou t has been deducted from my account In favour of INB A venues India Pvt Ltd with Transfer to [protected] Avenues India PrivatecLtd

I have ordered a helmate from Paytm Order Number: MPtkt - [protected]. I was having following concerns with Delivery 1. Helmet is not of the size which I ordered, I ordered for "L" sized helmet and I received a Small helmet. the box is not having any size mentioned on it. 2. It also have cuts on its clothing from back side. (Poor Quality Product). 3. box of the helmate having MRP as 500 Rs instead of 850Rs which was charged to me by Paytm. for problem 1 & 2, paytm said that they will return the product and refund. and for 3rd problem they said "As we are refunding the money we will not Answer this Query". Now when it came to refund, they returned me Only 503Rs out of 839Rs (Order Amount), Now they are saying Rs. 336 will not be refunded, as these are in your Paytm Wallet. Tell me, will anybody would like to shop on fraud site like Paytm (refer point 3). So I need all my money back.

There is no reply from you regarding money transaction back to bank. there is no call from your side There is no one picking phone at customer care when I call. Very Very bad customer service. ORDER NO.[protected] Jul '15 7:39 pm Paytm Cash (https://paytm.com/shop) Qty: 1 | Sold By: Paytm Rs 3000 Cancelled. Refunded to Bank --

Dear sir Today on dated 13/07/15, 2:45pm I have recharged my airtel prepaid account of worth rs. 198 online through Paytm online mobile recharge facility. Right now money has been detected by Paytm from my SBI account and I didn't get any benefits as I didn't receive any balance or amount in my aitel prepaid account by Paytm. Mobile no. recharged by me through Paytm- [protected], airtel Order no. to Paytm- [protected] Recharge amount- 198 So please resolve the issue as soon as possible otherwise return my valuable money and I will definetly forget Paytm next time Tanshu Sharma Mob. No.- [protected]