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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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1743
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PayTM Mobile Solutions reviews & complaints page 85

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S
Sushmita Shila Agrahari
from Mumbai, Maharashtra
Oct 17, 2019
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Address: Jagdish prashad sanjay kumar, mahajan toli, Ghazipur, Uttar Pradesh, 233001

I have order a product form Amazon by paying through paytm debit card on 28 Sept with transaction I'd S53305992 and on 4th October I return the product and my refund was initiated on the same account number with the reference number 0R8UD3TG0000K0OBLEEU. With the amount of 959 rs. I need my money back. As it take so long and it has been 2 weeks since my refund has been initiated from the merchant.
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    A
    Arif7027
    from Mumbai, Maharashtra
    Oct 17, 2019
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    Address: vpo barana, 132103

    My name is ARIF and I had ordered mobile of RS.19790 oppo reno in Amazon on 30/09/2019 and after 04/10/2019 I returned this order due to personal reason. And on 10/16/2019 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
    0R8UD3TG0000K0OBNZA2 and told me to fill charge dispute form but Paytm payment Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is [protected]
    Thanks you sir
    +1 photos
    Oct 17, 2019
    Updated by Arif7027
    sir pleas check and solution my proglam
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      M
      Mayankraj0010
      from Mumbai, Maharashtra
      Oct 17, 2019
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      Address: Shankar Singh house, Gali number 3 Hanuman nagar ,Kali mandir road , Sanjay Gandhi nagar road n, Patna, Bihar, 800020

      My name is mayank kumar and i had ordered koryo tv of rs 1999 on amazon.in 28/09/2019 and amazon cancelled the order on 03/10/2019 due to pricing error. And on 03/10/2019 they have initiated the amount to my debit card but i still didn't get the money. Amazon sent this reference number (0r9x0lo90000k0oco25r) and told me to fill charge dispute form but paytm payments bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number ending is 6213.
      Thank you sir
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        N
        Naman7778
        from Mumbai, Maharashtra
        Oct 17, 2019
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        Address: Rewa, Madhya Pradesh, 486002

        Recently i am cancel the order 1399 in amzon on date 2nd oct 2019 as process of refund is that refund is processed on date 4th oct and amzon customer said that amount is reflect in my account with in 7 to 10 days. But 12 days has passed amount is not credited in my account. They give refund reference no. But when i am contacted with pay tm bank customer care they tell us that no pending amount in my account.
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          ऋषभ वत्स
          from New Delhi, Delhi
          Oct 17, 2019
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          Address: 275 Mata Chowk Samalka, 110037
          Website: Paytm

          On 4th of october i’ve paid 700₹ from my paytm account to someone from paytmupi trasaction balance deducted from my account instantly but cant be reached to the other person’s bank account.
          Later in my statement & paytm passbook i cannot able to see that deduction but from my bank account that money was deducted instantly
          My account :- [protected]
          Account where i sent the money :- ‭[protected]‬
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            R
            Raushi
            from Mumbai, Maharashtra
            Oct 16, 2019
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            Paytm is only service provider and has no relation with the transaction, even the transaction did through paytm is not secured as they dont have much access, no matter what blunder happened they will free himself by saying we are the only service provider. Not a secured platform. Going to report fir against both amazon and paytm as both of them misguiding me from last day and providing me foolish answer.
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              A
              Ayushi1410
              from Delhi, Delhi
              Oct 16, 2019
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              Address: Ghaziabad, Uttar Pradesh, 201009

              I was supposed to get a cashback of 20% on paytm for my first order on zomato. But till now no cashback is being received. I ordered my zomato order in 14/10/2019, but till now I have not received any cashback on paytm or in zomato credits. I tried to contact zomato support but no response is given to me. I was supposed to get a cashback of rs 52/- as my order was of total rs 260/-
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                T
                THAKUR VIRAT SINGH
                from Delhi, Delhi
                Oct 15, 2019
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                Address: B-40,Shivam Residency, 390009

                This is thakur virat singh with registered mobile number [protected]. I have booked a travel ticket from vapi to vadodara on fri, 04 oct 2019 with pnr number:[protected], ticket id:- 21xmubg,, order id:- [protected] for my relative mr. Sudhakar singh. My relative reached the provided location at 02:00 am in the morning. After that he tried calling on bus operator number provided in the ticket [protected]. The bus operator didn't respond to the call. After that i got a call that bus operator is not responding to the calls. I have tried calling from my end many times but no response.

                After that i have called paytm travel customer care stating the issue at 03:30 am half an hour after the boarding time stating that bus operator is not responding to the calls. They said as per the norms you have to wait one hour there itself. Again i have called them at 03:57 am for the same. They registered my complaint & stated that refund will be processed. After few days i got a response stating that refund will not be processed by the operator. Refund denied by the bus operator as the issues was from bus operator side.

                From two hour bus operator did not respondto the calls when the same issue was registered with paytm customer care on timely basis within 1 hour. Paytm made a flase commitmment stating refund will be processed as the issue is from bus operator end.

                This is a clear case of fraud & cheating with the customer.
                +1 photos
                Another person use my account without my permission and withdrawal all the money.
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                  U
                  Ujjaval Vaghani
                  from Gurgaon, Haryana
                  Jan 4, 2020
                  Resolved
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                  Resolved

                  Address: Paytm, 395009

                  Your bus ticket booking has been confirmed.

                  PNR : G29701143
                  TICKET ID : 21WJ21P
                  ORDER ID : [protected]
                  TRIP ID : GSRTC:1900DMPBVNSLP15:6071:567:221:12/09/2019
                  FROM Bharuch TO Bhavnagar at 23:50 HRS,[protected]
                  Name: GSRTC
                  So pls get my revert as soon as possible due this I can use it cancelled due to 2 hrs late
                  Boarding Point: BHARUCH GNFC STAND
                  Reporting Time: 23:50 HRS.
                  Seat(s) #: 12
                  Jan 4, 2020
                  Complaint marked as Resolved 
                  Mo 9998863390
                  Jan 04, 2020
                  Updated by Ujjaval Vaghani
                  [protected]
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                    G
                    Gourav@
                    from Mumbai, Maharashtra
                    Oct 14, 2019
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                    Address: Noida, Uttar Pradesh, Gautam Buddh Nagar, Uttar Pradesh

                    I didn't receive my refund in my account.The Reference No. 0R8UD3TG0000K0OBJEJ9. Which is given by amozon.Sir plz help me for my refund. Sir plz help me for my refund. I want my money back. Send my money as far as possible.
                    +1 photos
                    Oct 14, 2019
                    Updated by Gourav@
                    Here is some Screen short about transaction

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                      R
                      Rahul Gaddam
                      from Hyderabad, Telangana
                      Oct 14, 2019
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                      Address: 500008

                      I have order in paytm mall order id (Order ID [protected])

                      Order id 1st:[protected]
                      Order id 2nd:[protected]
                      Order id 3rd: [protected]

                      All of the above orders not delivered canceled at the last moment. Sent notifications will be delivered at the end canceled. 3 times the same thing happened. The delivery person is very rude and abusive

                      Sent 50 complaints to paytm support neither they answering nor resolving through the emails take necessary actions as ap
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                        H
                        Hem Abhani
                        from Bhanpuri, Chhattisgarh
                        Oct 14, 2019
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                        Address: 382470

                        My paytm account registered with [protected], is blocked. I don't know why. And there is no reply from your customer care also. What am I suppose to do?
                        There is no one there whom we can speak in your call center. Your 27/7 chat system also not replying. Is this kind of service you provide. You must call before blocking and should also mention reasons. You can't just block money like that.
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                          S
                          sagarv04
                          from Mumbai, Maharashtra
                          Oct 14, 2019
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                          I have already done all my payments and closed my paytm account back few months but i am still getting spam text and there is no way i can contact the company. They ask to contact via app, but i do not want to have any account with them.

                          Nothing is due from my end but still these poor people are asking for 250.

                          Last time i paid 3000 but my due was 2200.

                          This company spams.
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                            P
                            preity4489
                            from Pune, Maharashtra
                            Oct 14, 2019
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                            Address: 411019

                            I did two transactions today of rs. 430/- but did not get the items which i was purchasing. But money got deducted both the times. I approached sbi first. They told to ask the app customer care. I approached dreame app customer care. And they told is is between gpay and sbi. I'm stuck now please help. Money is deducted in the name of times of money limited.
                            I placed my order on 14/10/19 and money has been debited from my account but the order has not been placed.

                            timesofmoney money got deducted... payment is successful while doing payment through sbi internet banking in mobile through dreame app - Comment #3560905 - Image #0
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                              S
                              Subodh ghosh
                              from Mumbai, Maharashtra
                              Oct 13, 2019
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                              Address: Amazon

                              I am subodh ghosh, i order a headphone from amazon date 02/10/2019. This order we pay by amazon 11.50 and paytem rupay card we pay 377.50. Suddenly i have problems so i cancel this order. And then amazon company return my money 11.50 date 04/10/2019. And due money pay my paytem card 377.50 date 11/10/2019. But sad news i can't refund my money from paytem payments bank.
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                                S
                                samibolt
                                from Nellore, Andhra Pradesh
                                Oct 13, 2019
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                                Address: D.no 26-3-631,jyothi nagar 4th street nellore, Nellore, Andhra Pradesh, 524004

                                I ordered a book from amazon on october 2nd 2019through upi paytm payments bank. But i received another product on october 7th. So i issued refund on amazon. Amazon intiated refund on october 7th but ididn't receive my refund upto october 13 almost 6 days. Amazon customer care told that to contact paytm customer care but paytm customer care told to ask amazon customer care. They simply playing with me sir
                                My order reference number:[protected]
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                                  S
                                  Suniti Banerjee
                                  from Darjiling, West Bengal
                                  Oct 13, 2019
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                                  Address: Gouranga Para Katwa,Left lane from the Gouranga temple., 713130
                                  Website: paytm.com

                                  I purchased a headphone om 1st october 2019 by upi id..when i cancelled it Amazon2/3 days layer sent my money To the paytm Savings account..with reference id..but Paytm Didn't sdnt my money to my bank ac..I want that paytm give my 189 rupees back..dont be cheat please.
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                                    S
                                    sakshi said
                                    from Mumbai, Maharashtra
                                    Oct 12, 2019
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                                    Transaction id [protected] my money got deducted without any reason
                                    After complaining, i got a mail saying money is refunded ticket #[protected]
                                    You can check my passbook transactions i have not received my money. What is wrong how can you remove my money from my wallet whenever you want, you don't have proper customer service how are we going to reach you?
                                    I want my money back soon going to close my account.
                                    Order ID
                                    [protected]
                                    Transaction ID
                                    S90147672
                                    Transaction reference number
                                    [protected]
                                    Refund reference number
                                    0TIPENQ20000K0QLBN5H

                                    Refund was initiated on 30th September but till now the refund amount is not reflected in the account

                                    money deducted from my wallet - Comment #3558756 - Image #0
                                    money deducted from my wallet - Comment #3558756 - Image #1
                                    money deducted from my wallet - Comment #3558756 - Image #2
                                    money deducted from my wallet - Comment #3558756 - Image #3
                                    money deducted from my wallet - Comment #3558756 - Image #4
                                    money deducted from my wallet - Comment #3558756 - Image #5
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                                      D
                                      Danush27999
                                      from Hyderabad, Telangana
                                      Oct 11, 2019
                                      Resolved
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                                      Resolved

                                      Address: Kondapur, Ranga Reddy, Andhra Pradesh, 500084

                                      I have done payment for my mpokket account regarding payment repaying loan amount of 1, 175/- towards andhra bank account debit card the amount has been debited from my account and it didn't get the payment of my loan but the amount was debited but payment for mpokket repaying loan not completed and amount was cut from my account i want refund my money as soon as possible iam sending all the proofs regarding payment which is debited from my account kindly refund money 1, 175 rupees
                                      +2 photos
                                      Oct 13, 2019
                                      Complaint marked as Resolved 
                                      I didn't get my money back till now in my account he has been Debited i want refund my money back Iam sending Transatlantic Reference number to which it has been Debited POS TRANSACTION/RUPAY PAYTM MOBILE SOLU/00220084 for this it was deducted amount Kindly refund my money back
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                                        R
                                        Rudranil Banerjee
                                        from Mumbai, Maharashtra
                                        Oct 11, 2019
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                                        Dear sir,
                                        I will get a refund from amazon. Amazon initiated my refund, but i am not receive my money in my bank account, amazon initiated my money on 30/09/2019, but 10 days crossed but i didn't received money into my bank account, i am called amazon and they will say to me we are provided you reference number of refund, they said to me your money debited from our company and your bank received this money and the bank genarate a reference number for this refund ammount, amazon prvide me this reference number, thed number is 0tipenq20000k0qlc70a, and the amazon say to me pls contact your bank, then i will contact my bank, and tell them this story, but my bank said that sorry, but we didn't not received any ammount by amazon with this reference number, bank said to me pls wait 25 days i will credited your amount upto 25 calender days,
                                        Pls i need help, pls i want to need my money,
                                        +3 photos
                                        I want to my mobile no. attach My aadhar
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