PayTM Mobile Solutions Complaints & Reviews

Sir my name is nishant kumar singh.
I want to file a charge dispute form against paytm payment bank on a refund related issue but paytm payment is not providing this option.

I have orderd a book from amazon but i cancelled the book due to some reason.
I made the payment through paytm payment bank rupay debit card but the refund had not reflected in my account. The refund is initiated on 04/10/2019 and today is 19/10/2019 and the refund is not received yet.
The refund amount is rs.207

Transaction refernce no.-
[protected]

Refund ref. No : 1cvzgsvh0000k19yk62q of

Order id[protected]

The refund had to be received till15/10/2019.

Sir i am attaching the screenshots of
Transaction refernce no. And refind reference no.

Please resolve my issue

My name is nishant kansal and i had ordered raw protein of scitron of rs 949 (Scitron raw iso) in amazon on (1st october) and after (Around 3rd october) i returned this order due to personal reason. And on (4th october)
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number (0r8ud3tg0000k0obpega) and order #[protected] and told me to fill charge dispute form but paytm payments bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. My card number is ([protected]). Please solve my problem its very very urgent please i will be very very thankful of you sir/mam. I also upload confirmation email that amazon sent me as proof that they sent refund but i dont get in my bank account.
Thanks you sir/mam

This is to bring to your notice that i have been harassed by paytm customer support in all senses. I have raised a ticket with paytm through the paytm application ticket number[protected]. I have been waiting for a reply from pytm from last 15 days and no body is bothered to reply to the query an ticket has been left open without any solution, even after repeated reminders nobody is helping me out. After loosing my patience i finally called paytm customer care number yesterday and tried getting a solution for my query and it turned out to be a nightmare again because the girl i spoke to did not know what she was doing and had no sense of handling the call, i asked to speak to her supervisor and i was told that supervisor is busy and can not talk right now, i waited for 30 minutes on ivr to speak to the supervisor and no supervisor came on phone. Is paytm customer support supervisors so busy that they don't have time to speak to customer either, finally i hung up because i could not wait any longer on phone. I called back again this morning and same story happened again. The girl i spoke to did not help me at all and i was again not made to speak to a senior person to whom i can explain my issue and get a solution for such a pity query i have raised. I think paytm has taken an oath to harass customers and i am not holding back now from taking this to consumer forum now. Really pathetic and unsatisfactory services by paytm.

I have order a product form Amazon by paying through paytm debit card on 28 Sept with transaction I'd S53305992 and on 4th October I return the product and my refund was initiated on the same account number with the reference number 0R8UD3TG0000K0OBLEEU. With the amount of 959 rs. I need my money back. As it take so long and it has been 2 weeks since my refund has been initiated from the merchant.

My name is ARIF and I had ordered mobile of RS.19790 oppo reno in Amazon on 30/09/2019 and after 04/10/2019 I returned this order due to personal reason. And on 10/16/2019 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
0R8UD3TG0000K0OBNZA2 and told me to fill charge dispute form but Paytm payment Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanks you sir

My name is mayank kumar and i had ordered koryo tv of rs 1999 on amazon.in 28/09/2019 and amazon cancelled the order on 03/10/2019 due to pricing error. And on 03/10/2019 they have initiated the amount to my debit card but i still didn't get the money. Amazon sent this reference number (0r9x0lo90000k0oco25r) and told me to fill charge dispute form but paytm payments bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number ending is 6213.
Thank you sir

Recently i am cancel the order 1399 in amzon on date 2nd oct 2019 as process of refund is that refund is processed on date 4th oct and amzon customer said that amount is reflect in my account with in 7 to 10 days. But 12 days has passed amount is not credited in my account. They give refund reference no. But when i am contacted with pay tm bank customer care they tell us that no pending amount in my account.

On 4th of october i’ve paid 700₹ from my paytm account to someone from paytmupi trasaction balance deducted from my account instantly but cant be reached to the other person’s bank account.
Later in my statement & paytm passbook i cannot able to see that deduction but from my bank account that money was deducted instantly
My account :- [protected]
Account where i sent the money :- ‭[protected]‬

Paytm is only service provider and has no relation with the transaction, even the transaction did through paytm is not secured as they dont have much access, no matter what blunder happened they will free himself by saying we are the only service provider. Not a secured platform. Going to report fir against both amazon and paytm as both of them misguiding me from last day and providing me foolish answer.

I was supposed to get a cashback of 20% on paytm for my first order on zomato. But till now no cashback is being received. I ordered my zomato order in 14/10/2019, but till now I have not received any cashback on paytm or in zomato credits. I tried to contact zomato support but no response is given to me. I was supposed to get a cashback of rs 52/- as my order was of total rs 260/-

This is thakur virat singh with registered mobile number [protected]. I have booked a travel ticket from vapi to vadodara on fri, 04 oct 2019 with pnr number:[protected], ticket id:- 21xmubg,, order id:- [protected] for my relative mr. Sudhakar singh. My relative reached the provided location at 02:00 am in the morning. After that he tried calling on bus operator number provided in the ticket [protected]. The bus operator didn't respond to the call. After that i got a call that bus operator is not responding to the calls. I have tried calling from my end many times but no response.

After that i have called paytm travel customer care stating the issue at 03:30 am half an hour after the boarding time stating that bus operator is not responding to the calls. They said as per the norms you have to wait one hour there itself. Again i have called them at 03:57 am for the same. They registered my complaint & stated that refund will be processed. After few days i got a response stating that refund will not be processed by the operator. Refund denied by the bus operator as the issues was from bus operator side.

From two hour bus operator did not respondto the calls when the same issue was registered with paytm customer care on timely basis within 1 hour. Paytm made a flase commitmment stating refund will be processed as the issue is from bus operator end.

This is a clear case of fraud & cheating with the customer.

Your bus ticket booking has been confirmed.

PNR : G29701143
TICKET ID : 21WJ21P
ORDER ID : [protected]
TRIP ID : GSRTC:1900DMPBVNSLP15:6071:567:221:12/09/2019
FROM Bharuch TO Bhavnagar at 23:50 HRS,[protected]
Name: GSRTC
So pls get my revert as soon as possible due this I can use it cancelled due to 2 hrs late
Boarding Point: BHARUCH GNFC STAND
Reporting Time: 23:50 HRS.
Seat(s) #: 12

I didn't receive my refund in my account.The Reference No. 0R8UD3TG0000K0OBJEJ9. Which is given by amozon.Sir plz help me for my refund. Sir plz help me for my refund. I want my money back. Send my money as far as possible.

I have order in paytm mall order id (Order ID [protected])

Order id 1st:[protected]
Order id 2nd:[protected]
Order id 3rd: [protected]

All of the above orders not delivered canceled at the last moment. Sent notifications will be delivered at the end canceled. 3 times the same thing happened. The delivery person is very rude and abusive

Sent 50 complaints to paytm support neither they answering nor resolving through the emails take necessary actions as ap

My paytm account registered with [protected], is blocked. I don't know why. And there is no reply from your customer care also. What am I suppose to do?
There is no one there whom we can speak in your call center. Your 27/7 chat system also not replying. Is this kind of service you provide. You must call before blocking and should also mention reasons. You can't just block money like that.

I have already done all my payments and closed my paytm account back few months but i am still getting spam text and there is no way i can contact the company. They ask to contact via app, but i do not want to have any account with them.

Nothing is due from my end but still these poor people are asking for 250.

Last time i paid 3000 but my due was 2200.

This company spams.

I did two transactions today of rs. 430/- but did not get the items which i was purchasing. But money got deducted both the times. I approached sbi first. They told to ask the app customer care. I approached dreame app customer care. And they told is is between gpay and sbi. I'm stuck now please help. Money is deducted in the name of times of money limited.

I am subodh ghosh, i order a headphone from amazon date 02/10/2019. This order we pay by amazon 11.50 and paytem rupay card we pay 377.50. Suddenly i have problems so i cancel this order. And then amazon company return my money 11.50 date 04/10/2019. And due money pay my paytem card 377.50 date 11/10/2019. But sad news i can't refund my money from paytem payments bank.

I ordered a book from amazon on october 2nd 2019through upi paytm payments bank. But i received another product on october 7th. So i issued refund on amazon. Amazon intiated refund on october 7th but ididn't receive my refund upto october 13 almost 6 days. Amazon customer care told that to contact paytm customer care but paytm customer care told to ask amazon customer care. They simply playing with me sir
My order reference number:[protected]

I purchased a headphone om 1st october 2019 by upi id..when i cancelled it Amazon2/3 days layer sent my money To the paytm Savings account..with reference id..but Paytm Didn't sdnt my money to my bank ac..I want that paytm give my 189 rupees back..dont be cheat please.