PayTM Mobile Solutions Complaints & Reviews

Address: 3/204 Shivakalpataru Arcade, Sec 17, Plot No 1, Kamothe Navi Mumbai 410209, Mumbai City, Maharashtra, 410209

I had placed food order on paytm on 21 sep 19 under order id number [protected]. The amount got deducted from my account and the food was not delivered. Paytm says they are not responsible and i should check with delivery partner zomato. I checked with zomato who confirmed not to have received any order. Now paytm is refusing to refund my money. Please help.

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Hello team,

My name is naveen. I have paytm account with mob no: [protected]. I make several payments on paytm trusting paytm. Recently i made a payment for mobile recharge, for which inr 35 promocode was provided, but when i applied the promocode, it didn't work and when i contacted the paytm team including the grievance team, they didn't resolve even after nearly a month by discussing with team on phone and emails. Now on 17/9/2019 i made electricity bill payment, for which paytm wallet option was not shown and only way to use paytm wallet was not to apply any promocode. I contacted the team and after providing them with screenshot also, the team could didn't provide me any resolution. I had discussion with one of the rep of paytm team who didn't any answer for my problem and was telling lies and changing words on call itself. I said patym team to give me inr 100 cashback since i was denied of the inr 100 cashback promocde, they told me that it is not possible.

Paytm and its team has caused me severe mental stress. I request the team to take note of this matter and also help me get genuine cashback and also action should be taken against paytm for making customers fool.

Thanks,
Naveen.

Sep 23, 2019

Updated by naveen100 The Paytm Rep called me and was telling lies that the problem is resolved. The problem still persists. When I asked Rep to send the screenshot, he said he will not send. Paytm ask customers to send screenshots of everything and if we don't send they think we are telling them lies. Now when I asked the Paytm Rep to send screenshot, he said he will not. Why should we trust Paytm and make Payments, when it doesn't trust its customers. I asked him for the cashback of INR 100 which I was not able to apply due to problem from Paytm End. Please Esaclate this further to help me get my cashback and also the Paytm Wallet option should be shown.

Nov 05, 2019

Updated by naveen100 No response. FRAUD COMPANY. MAKE CUSTOMERS FOOL IN THE NAME OF CASHBACK.

Feb 13, 2020

Updated by naveen100 FRAUD COMPANY, DID NOT RESOLVE MY ISSUE. I HAVE WRITTEN TO COMPANY OWNER, NO RESPONSE. HORRIBLE CUSTOMER SERVICE, ASK SAME QUESTION AGAIN AND AGAIN. HIRED BY THE COMPANY TO MAKE CUSTOMERS FOOL AND IRRITATE BY REPEATING AND ASKING SAME THING AGAIN AND AGAIN.ACTION SHOULD BE TAKEN AGAINST SUCH COMPANY FOR MAKING CUSTOMERS FOOL IN THE NAME OF CASHBACK.

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Sonal Bagga

from Noida, Uttar Pradesh

Sep 24, 2019

Made rent payment of 7165 rs on 2nd september towards nestaway technologies..but amount did not crefit into their account neither refunded to me..name sonal bagga..pls check asap.payment gateway was paytm mobile solutions..

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My complaint for paytm online shopping and i get empty delivered order blank packet and my transaction is done online 199 rupees.
Name : suthar yakin pravinbhai
Product: blue shine charming pendant necklace and valentine's day gift
Order i'd: [protected]
Payment : online done
Price : 199
Address : c 304 pramukh residency near reliance chokdi ahmedabad gujarat 382421

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Sameer Aarihant

from Mumbai, Maharashtra

Sep 24, 2019

Sir, maine 300 rupya ka payment kiya tha zomato Merchant ko mera transaction successfully ho gaya tha. But, zomato Merchant ki aurse failed show kr raha h. Can you help me.

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Address: SB-117, Aviskar Complex, Old Padra Road, Vadodara, Gujarat, 390020

Hi my restaurant named lalaji dilliwale situated in vadodara - gujarat state.
I call 100 times to paytm baroda office they just given false promises no result for my money from last three months. My mobile number is [protected].

Everyday i have atleast 6 to 10 transaction but because of my money not received in my account i am adopting another way for online payment.

Please look forward in this matter and give me your reply immediately

My email id is [protected]@yahoo.com

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Address: F-685 Gujaini, Kanpur, Uttar Pradesh, 208022

I Pushpa Sachan ([protected]) BOI Done a transaction of Rs 15000 on 17/09/2019 through Paytm upi Reference number is[protected] but transaction gone failed but money has been deducted please reverse this transaction..

Sep 19, 2019

Updated by Abhishek Sachan Please reverse that transaction

Sep 19, 2019

Updated by Abhishek Sachan Please reverse the amount

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My sister ordered crocs brown flip-flops for my dad in the Paytm mall worth rupees 1675/- after that my sister received a message that your order is shipped with order id [protected] and on the expected delivery date my sister got a message that your product was delivered and my sister called my dad and asked about the flip-flops my father said that he didn't receive any flip-flops.Then my sister contacted customer care and they said that they will enquire and will initiate the Refund.After somedays again my sister called they didn't give proper reply and after contacting many times they told to contact xpressbess couriers.But my sister ordered in Paytm mall they should be responsible not the courier persons.so I decide to complaint in the consumercomplaints to get the refund

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Address: 826001

UPI reference no.[protected]
Beneficiary not receive amount of 3000/ rupees but this amount showing deduted from sender account. Please solve the problem. Contact to Paytm customer care is too much difficult. I try to contact with paytm customer care but i didnt get success.

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Address: Mohanpur, Birbhum, West Bengal, 721436

Sir, on 16th sept. My money was deducted from my account when i was trying to add money to my paytm wallet. But on the other side sbi didn't give to massage of deducted money. From my point of view it is mistake of sbi.. But nevertheless i quickly called to sbi castomer care but told me that paytm is not our interface so we can't help you and then i called to paytm helpline they said me that the transaction was cancelled by sbi... Sir plz help me to get out of this problem...

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Address: Room No. 312, Third Floor, BSNL, Sanchar Sadan,, Chandigarh, Punjab, 160022

I have recently done a payment of Rs 2499/- on the account of mobile phone samsung A70 which was Rs 24900/- with the discount of 90%. Can you tell me when i will get my phone at my address please. Can you tell me is this site is sister concern of paytm mall shoppe. The copy of transaction is also attached with this.

Sep 18, 2019

Updated by kuldeep4666 Please update latest on my orders. The actual rate of the product is Rs 28900/-.

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Address: Baripada, Mayurbhanj, Odisha, 757081

I'm doing a upi transaction through paytm upi app. On 13-september-2019 from paytm payment bank to bank of india account time 2:55 pm upi reference number is[protected] it's firstly pending but its now showing successfull but till now no balance credit. I'm complaint regarding this on paytm but they didn't get any response my complaint. Im provide 13-09-19 to 17-09-19 bank account statement in pdf format

Sep 18, 2019

Complaint marked as Resolved

Yeah it's solve

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Sayyed mushkeen

from Vasai-Virar, Maharashtra

Sep 19, 2019

Sir I have paided 1949 RS for uc purchase midasbuy app and my money was deducted from my account and not received on my in-game wallet so plzz send my uc plzz sir because my financial condition is very low so plzz do the needful for me.

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Address: Solan, Himachal Pradesh, 171102

Website: PAYTM

I did some recharges through paytm app. But due to some error, these transactions failed and refund was not done to my account. Accordingly when i contacted their customer care, they gave transaction numbers and told that refund has been done to my bank account. Further when i lodged complaint in the bank, they told me that these transactions were approved not failed. Following are the complete details:-

Date amount debited reference number

[protected] rs 36 17203019168923605682236

[protected] rs 36 17203019168923605589381

[protected] rs 24 17203019172924866917794

[protected] rs 49 17203019172924866917398

Account from which debited= [protected] (Punjab national bank)
Contact number=[protected]
Name=santosh thakur
Email id=[protected]@gmail.com

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Nanda rajarao

from Hyderabad, Telangana

Sep 19, 2019

I recharged my Airtel number through paytm of rupees 399 in the first Transaction it showed the error message by the app and cancelled the payment and did the recharge next time but my money is deducted twice can I get my money refunded

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Address: 1st Floor Devika Tower, Nehru Place, New Delhi – 110019, New Delhi, Delhi, 110001

Website: no

Respected sir/mam

I was making an online payment on mi store from mobile net banking.

Amount deducted (Paytm mobile solution/delhi) but did not paid. I called on my bank customer care no. He said that your payment is successful.

Than i again call on mi store care center he said that you did not make any payment.

I am not a customer of paytm mobile solutions delhi. Sir/mam kindly refund me the transaction made through my net banking of rs. 2499 on 15/08/2019

Reference id:[protected]

Transaction type:shopping mall payment

From account:[protected]

Transaction date (Dd/mm/yyyy) 15/08/2019

Request date (Dd/mm/yyyy) 15/08/2019

To account:paytm mobile solutions

Beneficiary account number:[protected]

Transaction amount:inr 2, 499.00

Remark:ph

Transaction status:success

External reference number:[protected]

Its my humble request to you that plz refund my money asap
I will be very thankfull to you.

Sep 17, 2019

Complaint marked as Resolved

Respected sir/mam I was making an online payment on mi store from mobile net banking. Amount deducted (PAYTM MOBILE SOLUTION/delhi) but did not paid. I called on my bank customer care no. he said that your payment is successful. Than I again call on mi store care center he said that you did not make any payment. I am not a customer of PayTm Mobile Solutions delhi. Sir/Mam kindly refund me the transaction made through my net banking of Rs. 2499 on 15/08/2019 Reference ID:182862612 Transaction Type:Shopping Mall Payment From Account:2912000101137364 Transaction Date(dd/MM/yyyy)15/08/2019 Request date(dd/MM/yyyy)15/08/2019 To Account:PAYTM MOBILE SOLUTIONS Beneficiary Account Number:0120005811508 Transaction Amount:INR 2, 499.00 Remark:Ph Transaction Status:Success External Reference Number:20190815056590674504 Its my humble request to you that plz refund my money ASAP I will be very thankfull to you.

Sep 17, 2019

Updated by anil kumar yad Respected sir/mam

I was making an online payment on mi store from mobile net banking.

Amount deducted (PAYTM MOBILE SOLUTION/delhi) but did not paid. I called on my bank customer care no. he said that your payment is successful.

Than I again call on mi store care center he said that you did not make any payment.

I am not a customer of PayTm Mobile Solutions delhi. Sir/Mam kindly refund me the transaction made through my net banking of Rs. 2499 on 15/08/2019

Reference ID:[protected]

Transaction Type:Shopping Mall Payment

From Account:[protected]

Transaction Date(dd/MM/yyyy)15/08/2019

Request date(dd/MM/yyyy)15/08/2019

To Account:PAYTM MOBILE SOLUTIONS

Beneficiary Account Number:[protected]

Transaction Amount:INR 2, 499.00

Remark:Ph

Transaction Status:Success

External Reference Number:[protected]

Its my humble request to you that plz refund my money ASAP
I will be very thankfull to you.

Sep 26, 2019

Updated by anil kumar yad Amount deducted (PAYTM MOBILE SOLUTION/delhi) but did not paid. I called on my bank customer care no. he said that your payment is successful.

Than I again call on mi store care center he said that you did not make any payment.

I am not a customer of PayTm Mobile Solutions delhi. Sir/Mam kindly refund me the transaction made through my net banking of Rs. 2499 on 15/08/2019

Reference ID:[protected]

Transaction Type:Shopping Mall Payment

From Account:[protected]

Transaction Date(dd/MM/yyyy)15/08/2019

Request date(dd/MM/yyyy)15/08/2019

To Account:PAYTM MOBILE SOLUTIONS

Beneficiary Account Number:[protected]

Transaction Amount:INR 2, 499.00

Remark:Ph

Transaction Status:Success

External Reference Number:[protected]

Its my humble request to you that plz refund my money ASAP
I will be very thankfull to you.

Nov 18, 2019

Updated by anil kumar yad Respected sir/mam

I was making an online payment on mi store from mobile net banking.

Amount deducted (PAYTM MOBILE SOLUTION/delhi) but did not paid. I called on my bank customer care no. he said that your payment is successful.

Than I again call on mi store care center he said that you did not make any payment.

I am not a customer of PayTm Mobile Solutions delhi. Sir/Mam kindly refund me the transaction made through my net banking of Rs. 2499 on 15/08/2019

Reference ID:[protected]

Transaction Type:Shopping Mall Payment

From Account:[protected]

Transaction Date(dd/MM/yyyy)15/08/2019

Request date(dd/MM/yyyy)15/08/2019

To Account:PAYTM MOBILE SOLUTIONS

Beneficiary Account Number:[protected]

Transaction Amount:INR 2, 499.00

Remark:Ph

Transaction Status:Success

External Reference Number:[protected]

Its my humble request to you that plz refund my money ASAP
I will be very thankfull to you.
Updated by anil kumar yad, Sep 26, 2019

Amount deducted (PAYTM MOBILE SOLUTION/delhi) but did not paid. I called on my bank customer care no. he said that your payment is successful.

Than I again call on mi store care center he said that you did not make any payment.

I am not a customer of PayTm Mobile Solutions delhi. Sir/Mam kindly refund me the transaction made through my net banking of Rs. 2499 on 15/08/2019

Reference ID:[protected]

Transaction Type:Shopping Mall Payment

From Account:[protected]

Transaction Date(dd/MM/yyyy)15/08/2019

Request date(dd/MM/yyyy)15/08/2019

To Account:PAYTM MOBILE SOLUTIONS

Beneficiary Account Number:[protected]

Transaction Amount:INR 2, 499.00

Remark:Ph

Transaction Status:Success

External Reference Number:[protected]

Its my humble request to you that plz refund my money ASAP
I will be very thankfull to you.

Jul 17, 2020

Updated by anil kumar yad Respected sir/mam

I was making an online payment on mi store from mobile net banking.

Amount deducted (PAYTM MOBILE SOLUTION/delhi) but did not paid. I called on my bank customer care no. he said that your payment is successful.

Than I again call on mi store care center he said that you did not make any payment.

I am not a customer of PayTm Mobile Solutions delhi. Sir/Mam kindly refund me the transaction made through my net banking of Rs. 2499 on 15/08/2019

Reference ID:[protected]

Transaction Type:Shopping Mall Payment

From Account:[protected]

Transaction Date(dd/MM/yyyy)15/08/2019

Request date(dd/MM/yyyy)15/08/2019

To Account:PAYTM MOBILE SOLUTIONS

Beneficiary Account Number:[protected]

Transaction Amount:INR 2, 499.00

Remark:Ph

Transaction Status:Success

External Reference Number:[protected]

Its my humble request to you that plz refund my money ASAP
I will be very thankfull to you.
Updated by anil kumar yad Sep 26, 2019
Amount deducted (PAYTM MOBILE SOLUTION/delhi) but did not paid. I called on my bank customer care no. he said that your payment is successful.

Than I again call on mi store care center he said that you did not make any payment.

I am not a customer of PayTm Mobile Solutions delhi. Sir/Mam kindly refund me the transaction made through my net banking of Rs. 2499 on 15/08/2019

Reference ID:[protected]

Transaction Type:Shopping Mall Payment

From Account:[protected]

Transaction Date(dd/MM/yyyy)15/08/2019

Request date(dd/MM/yyyy)15/08/2019

To Account:PAYTM MOBILE SOLUTIONS

Beneficiary Account Number:[protected]

Transaction Amount:INR 2, 499.00

Remark:Ph

Transaction Status:Success

External Reference Number:[protected]

Its my humble request to you that plz refund my money ASAP
I will be very thankfull to you.
Updated by anil kumar yad Nov 18, 2019
Respected sir/mam

I was making an online payment on mi store from mobile net banking.

Amount deducted (PAYTM MOBILE SOLUTION/delhi) but did not paid. I called on my bank customer care no. he said that your payment is successful.

Than I again call on mi store care center he said that you did not make any payment.

I am not a customer of PayTm Mobile Solutions delhi. Sir/Mam kindly refund me the transaction made through my net banking of Rs. 2499 on 15/08/2019

Reference ID:[protected]

Transaction Type:Shopping Mall Payment

From Account:[protected]

Transaction Date(dd/MM/yyyy)15/08/2019

Request date(dd/MM/yyyy)15/08/2019

To Account:PAYTM MOBILE SOLUTIONS

Beneficiary Account Number:[protected]

Transaction Amount:INR 2, 499.00

Remark:Ph

Transaction Status:Success

External Reference Number:[protected]

Its my humble request to you that plz refund my money ASAP
I will be very thankfull to you.
Updated by anil kumar yad, Sep 26, 2019

Amount deducted (PAYTM MOBILE SOLUTION/delhi) but did not paid. I called on my bank customer care no. he said that your payment is successful.

Than I again call on mi store care center he said that you did not make any payment.

I am not a customer of PayTm Mobile Solutions delhi. Sir/Mam kindly refund me the transaction made through my net banking of Rs. 2499 on 15/08/2019

Reference ID:[protected]

Transaction Type:Shopping Mall Payment

From Account:[protected]

Transaction Date(dd/MM/yyyy)15/08/2019

Request date(dd/MM/yyyy)15/08/2019

To Account:PAYTM MOBILE SOLUTIONS

Beneficiary Account Number:[protected]

Transaction Amount:INR 2, 499.00

Remark:Ph

Transaction Status:Success

External Reference Number:[protected]

Its my humble request to you that plz refund my money ASAP
I will be very thankfull to you.

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Sir i have done transaction on date 13/09/2019 via upi lekin wah fail ho gaya aur 2000 rs. Debit ho gaya aur sbi me jab maine sbi customer care ko call kiya tab vo bata rahe hai ki aap paytm par bat karo.
Jab maine paytm par bat kiya to vah bata rahe hai ki aap bank se bat kare niche screenshot me proof hai sir. Mai bahut paresan hu sir please help me sir.

Reference id/ upi id[protected]
Date-13/09/2019
Time-10:56 pm

Sep 17, 2019

Complaint marked as Resolved

We don't recieve any mail . because transaction is failed I shared the screenshot of Paytm customer conversation . Please help me in reverse back money

Sep 18, 2019

Updated by Xvishwas Thank you sir problem is solved

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Paytm reduce my balance by 2500. regarding withdrawn against dispute . Txn no [protected] Plz refund this amount in my wallet
My [protected] this payment was semded by friends family for him he had exucuted his wallet limit thats was i accept this paymemt so, plz refund my amount or unblock my amount that is 2500 tramsaction id is [protected].
Plz refund or unblock this imediatly.

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I bout worker pack of worth rupees 265 but even though amount deducted I didn't get the package in game .the message says amount transaction has been done to times of money :
Thx for INB txn of Rs.265.0 frm A/c X6586 to Times of M... Ref#IGAHAFZUD3 on 16Sep19. If not done, fwd this SMS to [protected] to block INB or call [protected].
Can you solve this issue please thank you

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Address: Andal Damodar Colony, 713321

I order oh baby battery operated rolls Royce 1940 car on 1st Sep 2019 and as per Paytm its delivery date is 11th Sep, But today 16th Sep and still I waiting for my Product, When I call customer care they told me we can find out but last 6 days I didn't gat any positive answer.

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Address: New Delhi, Delhi

I cancelled a ticked from paytm and i didnt receive refund yet and i cancelled the ticket on 9 september and booking id is [protected].. I messaged to paytm but they are saying that money has been initiated from paytm but my bank is taking time after that i called bank but they are saying that money has not been initiated from paytm and if money has been initiated then it will will be given to me.... Paytm making me fool by saying that money has been tramsfered for my refund.... I want my money within 24 hrs

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Address: Jyotsna nivas,Shankar pur,barik sahi,near Mahavir temple,po- Arunoday market,cuttack-753012, Cuttack, Odisha, 753012

Would like to inform you that i made a upi transaction on 13th september 2919 for the amount 330 from paytm mobile bank linked with my sbi bank account and the amount got debited from my account, transaction shows successful, but receiver didnot get the amount.

I have raised several tickets on paytm, contacted sbi customer several times without any help.

I going in circles, paytm is asking me to contact sbi, sbi is asking me to contact paytm, i am stuck in between.

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Parth Sarathi

from Lucknow, Uttar Pradesh

Sep 17, 2019

I received an empty box of instead of order 250gm walnut from paytm.this is clear fraud and i had no clue that anything of such sort me happen, so i do not even have any unboxing video.
I expect a positive reply.

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I purchased 79.00rupees pack twice in pubg mobile game but i didn't receive my 60uc pack. I send money via sbi online net banking to[protected]inb times of money limited-[protected]igagzohgy8. Money is deducted from my account but i didn't receive my uc pack. I pinned a screenshot of my account transaction detail with this complaint, check my account status below. Please consider my complaint

Sep 15, 2019

Updated by Annamalai santhosh Amount didn't received

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sujit bansode

from Mumbai, Maharashtra

Sep 17, 2019

Respected sir
I have done the payment yesterday for Electricity bill via online banking through paytm
My money is deducted from account but electricity bill was not successful please convey

Transaction details are as follows
Transaction ID :- INB/[protected]

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piyush09102001

from Mumbai, Maharashtra

Sep 17, 2019

Sir, i ordered my products from amazon
but after sometime for some reason i cancelled the order but i have still not got the refund. bank is saying to. contact amazon and amazon is saying to. contact paytm. my transaction id is[protected].
Please kindly look. into the matter

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I purchased pubg uc for rs 420, rs 79 and rs 79 and rs 79 respectively on 15 sep 2019.
My money got debited from my account but it showed that purchase has failed. I didn't receive my uc not did i got any refund. Please either give me uc in pubg mobile or refund my money.
The transaction reference is given in the attached screenshots.
I contacted in game customer support but haven't got a reply.
I also mailed pubg support and didn't get a reply.
Please solve the problem asap.

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Rahul7230

from Delhi, Delhi

Sep 17, 2019

Main ATM se cash nikala tha cash Nahin nikala aur account se amount debit ho chuka hai aur abhi Thodi refund Nahin Hua Hai kripya Karke Meri complaint ko jald se jald refund karaen
RRN no..[protected]
Txn id.S94611265
Time 23/8/2019 12:47:21

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Rahul7230's reply, Sep 14, 2019

Fast

A

Arrick Aniket

from Mumbai, Maharashtra

Sep 17, 2019

I haven't got my refund. Amazo are claiming that they have sended money and paytm is claiming that money has not received ( initiated) yet.

PayTM Mobile Solutions Complaints & Reviews

File a complaint to PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 89

product not delivered. refusing refund

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promo code cashback not given/wallet option missing

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empty delivered order

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money not credited in my bank account from last three months

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transaction failed but money deducted and not reverse yet

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regarding refund of the product

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money transfer not completed but amount deducted from sender account

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monkey deduction

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payment of rs 2499/-

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upi transaction successfully but receiver doesn't received money. amount is not visible receiver bank account

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non refund of my debited amount even after transaction is cancelled

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please refund my money asap

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amount deducted, transaction failed

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payment blocked by wallet

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money deducted but purchased product didn't deliver in game

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product not delivered on time

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didn't receive refund

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transaction successful but receiver did not receive the amount

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money didn't received

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no refund of the amount used for uc purchase pubg mobile

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