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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 86

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S
Sravan kumar300w
from Mumbai, Maharashtra
Oct 11, 2019
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Address: 506006

Iam sravan who has a paytm bank account [protected] was under debit freeze and my account was reported as fraud by chandigarh cyber cell and i dont know why they reported because iam from a middle class and i have only 6000 rs in my account and they said me to join an inquiry in chandigarh but i was from telangana state. Please help me to solve my problem
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    H
    Hardik Mudgal
    from Mumbai, Maharashtra
    Oct 10, 2019
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    Maine paylock p sign up kiya... Yeh ek survey site h jo survey kara k paise deti h... Sign up karne k baad usme wallet upgrade krne k liye 500 mange fir document verification k liye 200 or maine paytm s paise transfer kiye... Unki site p jo no tha us p paytm kiya no paylock k naam s aya paytm p...

    Lekin. Jab maine call k to no invalid tha..

    Or paylock ka iso bhi nakli tha...
    Iske sath hi esi dusari company h jiska naam paybulls h..

    Paybulls.in
    Yeh bhi same esi krti h... Jab company exist hi nhi krti to paytm p no uss company k naam s kaise aarha h..

    Paytm is supporting Fraud company.
    Vaise to Inki payment secured h... To yeh hm logo ko pagal kyu bna rhe h..
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      R
      riop hopman
      from Kolkata, West Bengal
      Oct 10, 2019
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      Address: 170 NS Road, Sheoraphuli, Hooghly, Hooghly, West Bengal, 712223

      I lost my mobile number [protected]. It was link with kyced paytm account bipratip niyogi.
      When i tried to block the account by dialing helpline [protected] and following required steps, it asked me to enter the mobile number of the lost account. But when i entered the number, it said me the number [protected] is not registered with any paytm account, yet if i try logging in using the lost number, it is still sending otp to the lost number instead of popping 'number not registered' message. What king of service is this?
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        N
        narendra630
        from Gurgaon, Haryana
        Oct 10, 2019
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        Address: Haldwani, Nainital, Uttarakhand, 263126
        Website: Paytm.com

        Paytm is not refunding amount rs750 each of tickets cancelled vide booking id [protected] and [protected] from paytm app when i approached their customer care 24 x 7 multiple times they replied that they have processed but still no amount refunded and i not get any refund reference number. While bank is denying amount received my paytm id [protected].
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          N
          narendra630
          from Gurgaon, Haryana
          Oct 9, 2019
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          Address: Lalkuan, 262402

          Paytm is not refunding amount Rs750 each of tickets cancelled vide booking ID [protected] and [protected] from paytm app When I approached their customer care 24 x 7 multiple times their readymade message is being replied that they have processed but still no amount refunded and no refund reference number has they generated. My paytm ID [protected].
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            F
            fruti123
            from Mumbai, Maharashtra
            Oct 9, 2019
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            Address: VPO Raja ka talab,,Distt kangra ,HP, 176051
            Website: Paytm

            My complaint is about the fake delivery of my courier.. I have ordered something from paytm my order id is [protected] on 26 sept.. But i have not received my order even after the tentative date of delivery.. Not even a phone call from delivery boy.. So i tracked my order and it was updated "delivered on 3 oct" there.. Without any delivery... I waited for 24 hours.. But i have not got my courier.. Then i submitted a complaint in paytm mall.. Nd they showed me the proof of delivery.. Which was submitted my your delivery boy.. And that proof was totally fake nd rubbish... They did sign of my name letter.. But signature were not mine.. Now paytm is working ony complaint to resolve the issue... But u have to work on it.. Nd solve this issue.. Bcoz your delivery service is very poor.. This is the second time i m facing the problem with xpressbees.. Nd i never faced any problem with other delivery service...
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              R
              Royal Tyagi
              from Mumbai, Maharashtra
              Oct 9, 2019
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              Meine ek site*(ishops.xyz) par ek mobile book kiya tha ...jiska pay meine paytm se kiya ...pay hote hi wo site hi band ho gyi...meine 3999 rupee send kiye the...sir please kisi tarah refund karva dijiye...
              +1 photos
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                S
                sarveshvikash ram
                from Mumbai, Maharashtra
                Oct 9, 2019
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                I ordered to mobile Rs.2021.98 pay from netbanking because my patym app wallet has 0 bal. i order in 2oct 12:18pm but the merchant do not receive my product .In my bank A/c money can deduct from my A/c i want to receive my product /my receive my money and please to freeze the A/C of merchant.
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                  S
                  Sushma Bora
                  from Mumbai, Maharashtra
                  Oct 9, 2019
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                  Address: jayanthipuram,ksr nagar post, 521457

                  I ordered some clothing items to my family members on paytm
                  for my kid i ordered 6-7 yrs size but got 2-3yrs size, so i requested return but it has been rejected
                  second, i ordered tshirt for my husband its not fit for him so i requested to replace with Lsize that also rejected
                  i ordered a jegging that also i am not satisfied but unble to return as they flaggedout me as misusage/fraud alert.
                  am i fraud to order on paytm,
                  on invoice it shown as midrise boot cut jeans but got skinfit
                  how can i keep those wrong items.now say me who is fraud?
                  they should have flag those sellers who sent wrong items n cheating customers
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                    A
                    Abhisheek
                    from Bengaluru, Karnataka
                    Oct 8, 2019
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                    Address: 1985 Bangalore Rajajinagar 2nd Stage 560010, 560010

                    Paytm people are giving Lenskart coupons for Customers which is fake and not usable in Lenskart store.
                    Lenskart people are telling Paytm coupons are Not working
                    Paytm is cheating Customers
                    So many complaints about Paytm in consumer board but these Paytm is not cared about this and resolving the complaint also.
                    Please put this in media and newspaper and make people to stop using Paytm
                    Paytm is a big FRAUD
                    Serious action should be taken
                    +1 photos
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                      A
                      aloknath2006
                      Oct 8, 2019
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                      Address: Thirumala Lotus, Gottigere, 560083

                      Hi,

                      I have ordered a laptop fro Paytm on 1st Oct. It was a defective piece and I raised a return request on 4th Oct. Paytm send an email on 2nd Oct and asked for several different images with some details to send within 72 hrs. I have sent the details on 5th Oct. After that there are several emails(25) communications between me and Paytm. Today 8th Oct I have received an email from Paytm as the return request is rejected.

                      I have these below complaints on Paytm
                      1. When there is an option of return while selling the product then why so many questions?
                      2. I have asked for a replacement also then why it didn't happened?
                      3. Paytm is asking customer to get the job sheet or DOA certificate. Customer bought a new product then why customer will get these certificate?
                      4. Why there are email communication as so many in India don't have email or not able to access?
                      5. I have raised a complaint on this but not yet received any communication on this why?
                      Details:
                      Order Id: [protected]
                      Name : Alok Kumar Nath
                      Mob No: [protected]

                      The return process need to change for Paytm. I need the product need to replace/ return.

                      Thanks,
                      Alok
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                        S
                        sakshi said
                        from Mumbai, Maharashtra
                        Oct 8, 2019
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                        Website: paytm.com

                        Recently my money got deducted from my account with acknowledging me, the amount of 162 got deducted, after complaining them they dint respond wisely.
                        Please help me get my money bank, it looks like paytm is playing fraud.
                        In my passbook, there was only 1 order which had the transaction of 162 rupees which was failed and later the money was refunded but after 2 3 months, the money was deducted from my account without sending me a mail or alert. What is happening where is the security what about your policy?
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                          S
                          Suraj Subhash Patil
                          from Mumbai, Maharashtra
                          Oct 7, 2019
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                          Address: Ashok nagar satpur nashik, Nashik, Maharashtra, 422007

                          Ii take loan from mPokket app and that loan i paid from my punjab national bank debit card through debit card from 5th October 2019. Money debited from my account and in punjab national bank statement show money transfer paytm mobile solution but in wallet balance not credit.
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                            M
                            Mahesh27121988
                            from Ahmedabad, Gujarat
                            Oct 7, 2019
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                            Resolved

                            Address: Panchmahal, Gujarat, 382721

                            Hello team,
                            My name is mahesh, i added money rs.253.88 from my axis bank account to paytm wallet on 2 october 2019 11:21 am, but money is deducted from my account and not added in paytm wallet

                            For same, first i called to bank, my rm told me that is merchant side issue not from bank side so i called to paytm customer care, your executive told me there is bank side issue.

                            There is difficult to decide where to claim for money??
                            To bank or paytm

                            This kind of happened is very distracting me to use of paytm
                            Because of amount is not big, if there is large scale of amount like 20, 000 and more than whom will be responsible for that.

                            Here i attached screenshot from my paytm application. Please find that and
                            I request to take a look and please let me know more brief.
                            A positive reply is highly appreciated.
                            +1 photos
                            Oct 7, 2019
                            Complaint marked as Resolved 
                            this is not resolve
                            My 30600 rupees deduct from paytm wallet without my permission to getwoo
                            I don't know what is getwoo

                            complaint no : 141791281, order no : 9361940872 - Comment #3553936 - Image #0
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                              S
                              Sachin_Jangid
                              from Gurgaon, Haryana
                              Oct 7, 2019
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                              My paytm postpaid balance is 1143 rs. The basic spend limit is 750 rs. But last time i tried to pay my due amount and it mistakenly paid twice. Total balance is 1500 rs. Then i booked a train ticket from this balance but canceled it later. Now my total balance is 1143 rs. The excess amount is 393 rs. There and the basic amount of 750 is also there. I want to use that money and i want my 393 rs. Back. It says that i can use that balance for boking and recharge and some other purposes. But it's not letting me use it for any purpose. I tried many times to contact the customer care, they are saying that my excess amount will be returned in 3 days but it's been 2 months. I need my money back.

                              My mobile number is [protected].
                              +2 photos
                              Sir my account money deducted but bill payments faild.[protected]...6005rs..no refund money my bank account.. Account number-[protected]..mobile number -[protected].debit card money deducted. Pls refund money sir

                              paytm postpaid is not sending my money back and not letting me use that money for any purpose. i want my money back. - Comment #3553854 - Image #0
                              ajay barjati's reply, Oct 5, 2019
                              No refund money my account
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                                V
                                Vikas Chowdary
                                from Delhi, Delhi
                                Oct 6, 2019
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                                Address: 500073

                                Refund reference[protected]
                                I ordered a product and returned from Amazon to which I paid using Amazonpay UPI which is linked to my paytm payments bank. A refund of ₹1273 is not given by paytm. Amazon says they already issued refund but paytm says they haven't got any refund request. Paytm is not refunding my amount.
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                                  S
                                  Sam11371
                                  from Gurgaon, Haryana
                                  Oct 6, 2019
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                                  I had transacted on paytm to book travel tickets and paid via paytm postpaid and due to some reasons i cancelled the tickets and received the refund in postpaid account and now i am not able to use the balance in postpaid account anywhere since 1month and the customer care is not resolving the issue and giving me dates. I was promised by the customer care that the excess amount of refund in my paytm postpaid will be reversed to my wallet or bank and the said has been not done yet
                                  +1 photos
                                  Transaction ID [protected] for my ticket booking but the transaction was failed and I have not received any refund
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                                    vishal3311
                                    from Mumbai, Maharashtra
                                    Oct 5, 2019
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                                    Address: Noida Uttar Pradesh, Gautam Buddh Nagar, Uttar Pradesh

                                    There is refund of 773rs from amazon. They processed on 27 sep 2019 having reference no[protected] order no[protected] to my paytm bank account no.[protected] ifsc code-pytm 0123456. From amzon it is processed in it take 4 days maximum to reflect on my account but now its 5th bussiness day and no amount is reflecting on my account. I asked to paytm bank but they are neglecting it
                                    Oct 05, 2019
                                    Updated by vishal3311
                                    I need my money
                                    Mobile sellers Rs.2199 at aug 9, 2019 time. 20:49:56 and laptop purchasing date 210.9.2019, time-21:33:28 two time cheating your company
                                    prabhadh's reply, Sep 28, 2019
                                    lap top purchasing total two item but two time cheating paytm company
                                    prabhadh's reply, Sep 28, 2019
                                    ap top purchasing total two item but two time cheating paytm company
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                                      H
                                      Hari819084
                                      Oct 4, 2019
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                                      Address: 1/18punjai pugalur, Pugalur, Karur, Tamil Nadu, 639117

                                      Sir,
                                      http://www.bigshopdhamak.store/index.html#rv/pay-token=PN[protected]ce423f3fd6.....

                                      I am booking mobile phone this website i send paytm transferred money but my amount deduct my account but not oder confirmed

                                      Money successfully send
                                      Oder id:[protected]
                                      Transaction id:[protected]
                                      "sri ganesh provision store"
                                      Paytm translation

                                      Paytm registration mobile number :[protected]
                                      Date of transaction:30.09.2019
                                      Time of transaction:6:55:33am
                                      Amount :3999rupees

                                      I have raised complaint with them twice, set emails to them regarding this. It has been 6 days but no one responded till now.
                                      3999 is not a small amount for the middle class people. Please take this complaint as a priority
                                      +1 photos
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                                        S
                                        Surbhineha
                                        from Mumbai, Maharashtra
                                        Oct 4, 2019
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                                        My money got deducted from bank account but doesn't shows up in the patym wallet. Please resolve this issue. Bank statement says that money is transferred to paytm wallet, but wallet shows zero amount. I really need my money i have urgent need. Please do understand and do the legal thing. This is not right to disappoint you costumer. If i didn't get my money as soon as possible i will talk to legal authority of india and will take legal action towards paytm.
                                        Thankyou
                                        My issues is solved. Thank you so much i got my money back in my account.
                                        Hi, myself shubh sarawgi and I am booked dish on
                                        08-sep-19, till now it is not deliver my reference no.
                                        Is 14072600, plus help me after compliant more than 20 times my problem is not solve.
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