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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 88

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S
sreebin
from Bhopal, Madhya Pradesh
Sep 28, 2019
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Address: St. Joseph's Co-ed School Arera Colony Bhopal, Bhopal, Madhya Pradesh, 460126

Sir,
On 25 sept 2019 a transfer of amount rs. 2574.66 was made to mpcz.co.in (Madhya pradesh madhya kshetra vidyut vitaran co. Ltd.) as electricity bill through paytm mobile solutions pvt. Ltd. Vide ref. Id[protected]. Still after showing the amount being debited from the account the bill was not paid.

Kindly look into the matter and make the payment successfully.
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    A
    ANIL londhe
    from Bengaluru, Karnataka
    Sep 27, 2019
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    Address: AL6-10-4, Mayank Apartment, Sector-5, Airoli, Navi Mumbai, 400708
    Website: PAYTM.com

    I have ordered nutraj california pista and almonds on 23 september at 1:21 pm (Order no. [protected]). Both the items delivered on 25 september but with bad quality.

    I had raised query online with help section regarding this. I got positive reply for almonds that return request accepted. But for pista product i got message that "our sellers are authorized, we maintain high quality standards and hence return request can not be raised"

    To above reply from ur side, i sent few messages about my feelings and how i am angry with paytm service. If middle person paytm is blindly saying quality of delivered product is good and not listening to customer at all, then we are going to loose trust on ur service.

    After my messages sent on ur help section, at last i got message from ur side that we need to check your concern and take corrective action.

    I am requesting to send someone to my location to check whether product quality is good or bad. By seeing photos no one can decision about quality of product.

    I am requesting to accept return request for pista item and send person to collect both the items as early as possible.

    Kindly do the needful since its not a matter of only rs 420 /- but also trust on paytm service.
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      S
      Suj Al
      from Mumbai, Maharashtra
      Sep 27, 2019
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      Address: Suman villa krishnapuri road no 13 chutia, Ranchi, Jharkhand, 834001

      My name is suman devi and my account no is[protected] want to say that on 19 sep i was trying to book movie tickets on paytm but in first attempt transaction of rs 1231.78 has done but tickets are not booked and still money is not refunded in my account. Pls look in this matter and help me. I am attaching one photo for your reference.

      Yours faithful
      Suman devi
      +1 photos
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        S
        sakuu
        from Bhikhi, Punjab
        Sep 27, 2019
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        I purchase a gionee s6 mobile on paytm as the as they give me an old product used. I raised an complaint to return but after few days they reject my request. Also the product is very cheap and low of low quality and i want to return please help me and paytm refused to return that product and my money gets wasted please help me as early you can please
        +1 photos
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          I
          Ishaguptaa
          from Delhi, Delhi
          Sep 26, 2019
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          Got a fake call about my last purchase on paytm. That I have won a cash price of 4lakh 60thousand n asked for 4200 as a registration fees to delhi government n all. His name was VIMLESH RAJNIKANT BUCH. I immediately recognised that he is fake. My ques is how did he got my no. Address n purchase info. Do u have privacy or not. How did he got my full information. Sending his identity cards which he showed me
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            R
            rushadz
            from Mumbai, Maharashtra
            Sep 26, 2019
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            I booked 21 movie tickets through paytm, but the payment failed message came, and 3000 rupees were deducted from my wallet. I tried contacting every customer care executive of Paytm, but they say we cannot see your details. I sent screenshots but still, no action has been taken by them. Please take strong action, because it is not my money but my team's money. I have been raising this issue with paytm customer care executives since the day it was deducted and now it is more than a week and no signs of refund.
            PLEASE HELP ME. I HAVE TO PAY BACK MONEY TO MY OFFICE TEAM.
            I have added screenshot.
            ORDER NO [protected] - Rs 1565.2, 5.50 PM 19 SEPT
            ORDER NO [protected] - Rs 1565.2 5.47 PM 19 SEPT
            +1 photos
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              S
              Shiva Kandagatla
              from Mumbai, Maharashtra
              Sep 26, 2019
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              Dear sir /madam

              This is kandagatla shiva. I'm a customer of paytm.in paytm shows a insurance of home burglary company. Unfortunately i click that message. So that company provides insurance to me. But now i don't want insurance. So please refund my amount of 199/-. Please help me sir /madam. Thanking you

              Yours faithfully
              Kandagatla shiva
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                S
                Shitalg
                from Pune, Maharashtra
                Sep 26, 2019
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                Website: www.google.co.in/url?q=paytmmall.com/&sa=U&ved=2ahUKEwj2u_3Z0e7kAhUTzmEKHbjZA5kQFjAA

                I ordered hp laptop from paytm. After few days there was a black spot on the screen. It is in warranty bt company refuses to fix the issue and demands 10, 000. The spot is expanding and the company is refusing to fix.. I want the laptop replaced or atleast fixed. Paytm mall was the webiste i purchased the laptop from. Please take action against it asap
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                  R
                  Ritesh380
                  from Mumbai, Maharashtra
                  Sep 26, 2019
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                  Address: Sadar betul, Betul, Madhya Pradesh, 460001

                  I have order 2 T-shirt by paytm mall it's order no. Is [protected]
                  But size of these t shirt is too large so that I want to replace them but customer care paytm says this product does not have return or replacement policy .
                  But at the time of placing order they have not mention these condition with order
                  My fault is that I believe in paytm mall
                  Please provide me justice for this .
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                    R
                    rangra_2006
                    from Jabalpur, Madhya Pradesh
                    Sep 26, 2019
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                    On date 25/09/2019 i had done transaction of rs. 10 to naukri.in through payment gateway with paytm mobile solution from axis bank but instead of rs. Ten my account has deduct rs. 14000. How it is happened. Automatically amount changed from 10 rs to 14000 rs. What is this. Kindly provide solution for this unauthorized transaction and request to refund
                    +1 photos
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                      S
                      saupins
                      from Mumbai, Maharashtra
                      Sep 26, 2019
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                      I have made payment of my daughter school fees from saupins school mohali app amount 17521.24 on dt[protected] from my saving a/cno-[protected] with the name of rupinder kaur through net banking. The amount is debited from my saving a/c but not credited to saupins school account no [protected]. The reference i'd is 28985610 and transaction i'd is 26812630.in my net banking it shows as success status and any is credited to paytm mobile payment solution pvt ltd. Beneficiary a/c - [protected]. When i have made transacion paytm message is displayed in the last as "opps something went wrong still unabke to transact visit us at paytm.com/care"please check the status of the transaction and credit the amount to saupins school mohali a/c no [protected]
                      Please sir return my balance in my account [protected]

                      debited from account - Comment #3546411 - Image #0
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                        S
                        Surajkaran
                        from Jaipur, Rajasthan
                        Sep 24, 2019
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                        Address: V.p.o. chandma kalan teh. Phagi dist. Jaipur Rajasthan pincode 303006, Jaipur, Rajasthan, 303006

                        I made a transaction on 14 September at 7:14pm.Actually I am sending money to my another sbi bank account from my paytm payments bank.On that time transaction was pending but amount got deducted .Then I contacted with the paytm customer care they told me to wait for 2 working days.After 2 working days I again contacted with the paytm customer service they told me to wait for 3 working days. After I see that the pending transaction was made successful. But after 10 days till now my transaction amount is not received to my sbi bank account. Every time when I contacted with the paytm customer service upi department they were not giving me any satisfactory resolution. Please help me.
                        My paytm payments Bank account no is[protected].And my sbi bank account no is -[protected]
                        +2 photos
                        Sep 26, 2019
                        Updated by Surajkaran
                        Dear sir,
                        Paytm teem ne mera solutions karne ke liye dholu ram ke account ka statement manga to Mene statement Shere kar diya.
                        But aaj morning me Paytm ke kisi employee ne mere pas kol Kiya or mere kard no.pucha Mene mna Kiya to usane mere se INKWIRE aap download karaya or anydesk number leke mere se Paytm login karaya Lekin Mene nhi Kiya iski call regarding Mene attach kr diya h

                        Bad me usne dholu ram se ye Sara process kra kar usake account se 8, 500 rupe nikal liya
                        Calling no [protected]
                        Name Rajesh Sharma
                        Mumbai had office
                        Mere pas call regarding bi h Lekin attach nhi ho rhi h
                        Mera solutions nhi hua to me consumer court ki laprwahi New pepper me nikalwa dunga

                        Sep 27, 2019
                        Updated by Surajkaran
                        Sir mera solutions kab hoga.
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                          Thillainataraj
                          from Tiruvannamalai, Tamil Nadu
                          Sep 24, 2019
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                          Address: 638183

                          Today i watch one web site name flipkart lite. I thought it is original. So i ordered through our paytm from my axis bank account. The debited amount is 9590 rupees. I make payment through paytm i received the message from bank like info: inb/[protected]/paytm mobile solutions pvt. Please kindly cancel my order and refund my amount to my account. Thanks
                          Sep 24, 2019
                          Updated by Thillainataraj
                          Sir I am enclosing herewith a photo of which i made payment and got the message. Please kindly repay my amount.

                          Due to clearical mistake i transfer rs 1, 00, 000.00 in upi id [protected]@citibank wrongly on 18/9/2019 transation id s50065503 upi reference no[protected] through my paytm account no[protected] ifsc code pytm0123456 . Reqst check and refund my amount to same pytm bank

                          I wrongly paid for spam - Comment #3543344 - Image #0
                          I wrongly paid for spam - Comment #3543344 - Image #1
                          I wrongly paid for spam - Comment #3543344 - Image #2
                          I wrongly paid for spam - Comment #3543344 - Image #3
                          I wrongly paid for spam - Comment #3543344 - Image #4
                          I wrongly paid for spam - Comment #3543344 - Image #5
                          I wrongly paid for spam - Comment #3543344 - Image #6
                          I wrongly paid for spam - Comment #3543344 - Image #7
                          Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDisput... Regards, Team Axis Bank.
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                            G
                            Gopal kishnaa
                            from Noida, Uttar Pradesh
                            Sep 23, 2019
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                            Website: Times of money limited

                            Sir i have bought an offer in 8 ball pool.but i did not got that i have complaint about it on 8 ball pool support they told me that you have sent money to times of money limited contact them for refund . The amount of 136 rupees had been deducted from my account sir plz refund it i will be very thankful to you for this kindness thank you
                            +1 photos
                            Sep 23, 2019
                            Updated by Gopal kishnaa
                            Thx for INB txn of Rs.136.0 frm A/c X7069 to Times of M... Ref#IGAHAVAWN1 on 19Sep19. If not done, fwd this SMS to [protected] to block INB or call [protected]
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                              A
                              amitlather244
                              from Mumbai, Maharashtra
                              Sep 23, 2019
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                              Address: Behind Railway Station, Rohtak, Haryana, 124001

                              I done the payment of 1254 rs on[protected]
                              Paytm showed payment successful but receiver msg shoed uncessful/failed
                              Dear sir please find the attached details for payment
                              Paytm transaction successful but money not recieved by bajaj allianze insurance company
                              Now paytm said that bill desk has recived money
                              Please refund the same to paytm
                              So that i can get back
                              Regards
                              Amit
                              [protected]
                              +1 photos
                              I had send wrong money transfer to another account of amount 6750
                              Transaction I'd: S3619122
                              Upi reference number :[protected]

                              payment failed but balance not refunded - Comment #3542977 - Image #0
                              Paytm care not contact me and my 700 rs my account but my account blocked and paytm support not solving my problem
                              My paytm registered mobile number-[protected]

                              payment failed but balance not refunded - Comment #3543142 - Image #0
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                                N
                                niraj sinvhal
                                from Jabalpur, Madhya Pradesh
                                Sep 23, 2019
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                                Address: 453331

                                Dear sir,

                                I have done 2 transaction on 17 sept 2019 for idea bill payment but both transaction was failed & money deducted from account. One refund received but second not received please check and confirm
                                Order id - [protected], [protected]
                                Email id - [protected]@gmail.com
                                Mobile no. - [protected]
                                Please profibd my refund or documented proof that you have refunded my amount
                                Otherwise i have to ho consumer forum
                                +2 photos
                                [protected] this number is calling me and saying that i have won a 12lakh rs and asking me for my personal bank account details.
                                When i asked about it in paytm customer care they said that he is going to do fraud with you.
                                When i called him back he started abusing.
                                And now not receiving my calls.
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                                  M
                                  Maheshjodagudri
                                  from Mumbai, Maharashtra
                                  Sep 23, 2019
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                                  Address: 3/204 Shivakalpataru Arcade, Sec 17, Plot No 1, Kamothe Navi Mumbai 410209, Mumbai City, Maharashtra, 410209

                                  I had placed food order on paytm on 21 sep 19 under order id number [protected]. The amount got deducted from my account and the food was not delivered. Paytm says they are not responsible and i should check with delivery partner zomato. I checked with zomato who confirmed not to have received any order. Now paytm is refusing to refund my money. Please help.
                                  +1 photos
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                                    N
                                    naveen100
                                    from Hyderabad, Telangana
                                    Sep 21, 2019
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                                    Hello team,

                                    My name is naveen. I have paytm account with mob no: [protected]. I make several payments on paytm trusting paytm. Recently i made a payment for mobile recharge, for which inr 35 promocode was provided, but when i applied the promocode, it didn't work and when i contacted the paytm team including the grievance team, they didn't resolve even after nearly a month by discussing with team on phone and emails. Now on 17/9/2019 i made electricity bill payment, for which paytm wallet option was not shown and only way to use paytm wallet was not to apply any promocode. I contacted the team and after providing them with screenshot also, the team could didn't provide me any resolution. I had discussion with one of the rep of paytm team who didn't any answer for my problem and was telling lies and changing words on call itself. I said patym team to give me inr 100 cashback since i was denied of the inr 100 cashback promocde, they told me that it is not possible.

                                    Paytm and its team has caused me severe mental stress. I request the team to take note of this matter and also help me get genuine cashback and also action should be taken against paytm for making customers fool.

                                    Thanks,
                                    Naveen.
                                    Sep 23, 2019
                                    Updated by naveen100
                                    The Paytm Rep called me and was telling lies that the problem is resolved. The problem still persists. When I asked Rep to send the screenshot, he said he will not send. Paytm ask customers to send screenshots of everything and if we don't send they think we are telling them lies. Now when I asked the Paytm Rep to send screenshot, he said he will not. Why should we trust Paytm and make Payments, when it doesn't trust its customers. I asked him for the cashback of INR 100 which I was not able to apply due to problem from Paytm End. Please Esaclate this further to help me get my cashback and also the Paytm Wallet option should be shown.
                                    Nov 05, 2019
                                    Updated by naveen100
                                    No response. FRAUD COMPANY. MAKE CUSTOMERS FOOL IN THE NAME OF CASHBACK.
                                    Feb 13, 2020
                                    Updated by naveen100
                                    FRAUD COMPANY, DID NOT RESOLVE MY ISSUE. I HAVE WRITTEN TO COMPANY OWNER, NO RESPONSE. HORRIBLE CUSTOMER SERVICE, ASK SAME QUESTION AGAIN AND AGAIN. HIRED BY THE COMPANY TO MAKE CUSTOMERS FOOL AND IRRITATE BY REPEATING AND ASKING SAME THING AGAIN AND AGAIN.ACTION SHOULD BE TAKEN AGAINST SUCH COMPANY FOR MAKING CUSTOMERS FOOL IN THE NAME OF CASHBACK.
                                    Made rent payment of 7165 rs on 2nd september towards nestaway technologies..but amount did not crefit into their account neither refunded to me..name sonal bagga..pls check asap.payment gateway was paytm mobile solutions..

                                    promo code cashback not given/wallet option missing - Comment #3543690 - Image #0
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                                      MM brownlid
                                      from Ahmedabad, Gujarat
                                      Sep 21, 2019
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                                      My complaint for paytm online shopping and i get empty delivered order blank packet and my transaction is done online 199 rupees.
                                      Name : suthar yakin pravinbhai
                                      Product: blue shine charming pendant necklace and valentine's day gift
                                      Order i'd: [protected]
                                      Payment : online done
                                      Price : 199
                                      Address : c 304 pramukh residency near reliance chokdi ahmedabad gujarat 382421
                                      +1 photos
                                      Sir, maine 300 rupya ka payment kiya tha zomato Merchant ko mera transaction successfully ho gaya tha. But, zomato Merchant ki aurse failed show kr raha h. Can you help me.

                                      empty delivered order - Comment #3542945 - Image #0
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                                        sysoni2006
                                        from Mumbai, Maharashtra
                                        Sep 20, 2019
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                                        Address: SB-117, Aviskar Complex, Old Padra Road, Vadodara, Gujarat, 390020

                                        Hi my restaurant named lalaji dilliwale situated in vadodara - gujarat state.
                                        I call 100 times to paytm baroda office they just given false promises no result for my money from last three months. My mobile number is [protected].

                                        Everyday i have atleast 6 to 10 transaction but because of my money not received in my account i am adopting another way for online payment.

                                        Please look forward in this matter and give me your reply immediately

                                        My email id is [protected]@yahoo.com
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