PayTM Mobile Solutions Complaints & Reviews

HI, I am Mohd Sajid. I am very old customer of paytm. I have more than 2 account in paytm site with different id and number. i use wallet feature in all my account but one of them. I am facing a problem approx one month but no one help from paytm side. i tried to call them in different different number are given for contact like[protected], +[protected] and[protected] but no one can pick up the phone and also IVR is not given any option to talk to customer care for complaints and query there is only IVR facility given Can any body tell me how can i get back my money from paytm. I sent lots of mail to paytm but no one wants help me they only misguiding me and passed there time and laso mine. I mention in every mail "please arrange a call back and i give me correct number for contact to paytm" but I have not received a single call till now from PAYTM.. my user id is: [protected]@gmail.com I was promised a great service from PAYTM. But I'm very disappointed with the support and service I have availed till now. Regards Mohd Sajid [protected]

Hi, I'm sharing with you my shopping experience with PAYTM.COM/SHOPBY . I ordered on 14 June and i got a notification on 26 June that your order is cancelled . I tried to communicate with support team in between 14 to 26 june but i got a single answer that they'll update you soon . Shipping and vender management is too poor that no one can't trust . if you had 10 to 20 day you can use PAYTM for shopping .

I did made an order (ORDER NO. [protected] on 09 Jun '15 12:47 pm) which was delivered on 15-JUNE-2015. I realised that the product has a manufacturing defect (USB cable was not plugged-in) and I raised return request. I did asked your service head and asked regarding refund policies. He/She told me amount will be back towards paytm wallet only. My question is, I have made the payment through credit card then at time of refund why you are not refunding towards source (in my case it's credit card)? I received damaged product, is it my fault at all? if NOT then why I will suffer? Why I should wait 10 days to transfer amount to my bank? If you don't have replacement policies then why you don't have any special refunding scheme on these special case? Well, due to your worst refund policies I had to made a fresh order after cancellation of ORDER NO. [protected]. The fresh order (ORDER NO. [protected] on 19 Jun '15 11:06 am) was delivered today morning (around 10:00 am). And the interesting story is I have received that item with same manufacturing defect (USB cable was not plugged-in)! Do you have anything named "Customer Support"? if yes, please reply me with solution. I really have that much of time to follow this matter but I would like to post Consumer Forums/Court if I do not receive fair resolution from your end.

I have given ordered NIKE BLACK SPORT SHOES on 24th may 2015 (Order No[protected] and paytm were not able to delivered my shipment for 10 days, so I have cancelled my order. But, till date my money not received back, i am waiting from last 32 days. i have given so many mail and so many requests submitted on paytm website, but i did not get proper answer from them.

Exhort fashion solid cotton and spandex leggings I ordered this product but the product which is delivered was not same . the product which I received is not of gud quality, I m attaching the photograph which make is very clear that the leggings which is displayed have stitchings but which I received doesn't have that stitchings and of poor quality.

i was ordered tow jeans pant online ... but the parcel was opened & 1 qty was taken by somebody before i received on 9/6/15 my order number is #[protected]... i was complaint on the day with photos ... but still no action taken from paytm ... i am very disappointed for your service ... take action as soon as possible

Hi, I ordered "N-Impex 10400mAh Power Bank (Gold)" on 16th June & I received the product.I am facing the following problems:- 1. First problem is that while ordering you showed me Golden color product but I got silver one. 2. It is 10400 mAh but it is getting discharged within 30 minutes, even it can't charge 1500 mAh fully (it only charge 47 % battery of 1500 mAh cellphone). I request you to please arrange a return schedule for this faulty product. Thanks & Regards, Deepak

Recharge was showing successful since week i have not received the recharge on my mobile. U have been liaising with customer care on email but no one is responding.dnt know how many such fraud cases they do and cheat the customers.my order no was [protected].

Hi PAYTM, i recently bought HTC Dezire 816G dyal sim mobile from Paytm. the mobile looked ok. but its having some problems with charging. i tried different chargers but its not getting charged. the mobile is switched of with low battery and not able to on it . I was totally upset with the mobile.

Hi, This is to keep posted that i m trying to pay my post paid Tata docomo GSM bill [protected] every time getting same error operator down, failed etc. This is not a first time i am same issue on my Aircel no (prepaid no) Help to resolve the issue else please credit my wallet amount to my bank account. Please credit my balance to account.

I had booked three bus tickets from PAYTM website (paytm.com (http://paytm.com/)) on 14 june, 2015 when I reach the bus stand I called up to driver to enquire about the bus number. But at that time I came to know that the bus is canceled. When I reported this problem on PAYTM website, you people gave a commitment to solve this problem within 72 hours, but till now nobody has contacted me. I paid 2100 RS for three tickets (700 + 700 + 700 Rs). My order IDs are ORDER NO. [protected] ORDER NO. [protected] ORDER NO. [protected]

Denim jeans buy but this product default and not getting our size pent.oreder no [protected]. our jenas in default break th jeans so plz do for it and replace the jeans please request for the product replace the product

I have ordered twice a Tupperware product. The site displays it present, but after 2-3 of payment, they say it unavailable with the seller. Also it says beyond six months our wallet money becomes zero, i[censored]nused. More over the deals that it displays (100% off) also is fake, as one is mot able to buy any thing. Below in the attachment you can find the date is 14th june and still its not shipped and no regret.

Hello, I have ordered 3 product and have received 2 product. Received 2 packet contain 2 1. One packet its mentioned one quantity - OK 2. One more packet mentioned Two quantity - received 1 - one missing Still i have not received my product and sent email to customer care more than 10 times. they are simple saying provide me this and that etc. as i have provided all 2 to 3 times. Please look into this issue and do the needfull. Item number : [protected] & [protected] ( Received one product and one is missing) in this pack.

Hi, I got a damage keyboard from paytm (Paytm Order No[protected] and they asked me to send it by courier since they were not able to arrange return pick up. I sent the product on 09/06/2015 but merchant is telling that he has not received the product I gave him all the details of recipient (D B RANI, PH NO[protected] ON 11/06/15 AT 3.35 ) which I got from first flight courier company. Paytm customer care is not even replying to my email.

order no [protected].complaint no[protected].sale date 17.06.2015. promo code: 50% cash back offer.. I was purchased 3 products on above order.coupon code also applied on every item .In that time showing the cash back promo code.but after transaction completed.it is not showing.. It is Paytm software problem (the same products order no [protected] transaction failure, that's why the next purchase will not getting the promo code in the order [protected]) .recently received the items (all item boxes are damage condition).Pay tm customer care is not help to resolve the problem.Paytm 3 customer care phone numbers are not working any time.They says, we will not return back the products.It is bad experience from paytm. Plz do the needful..

my name is rizwan khan my mobile number is [protected] my log in id mobile no is [protected] first time i add 2000 and i booked 1 railway tiket after then i add my wallet 3000 after then when i m loging again my account is block what i have to do

ORDER no. [protected] was for a saree (V & V Net Cream Satin Saree). The saree is torn on the side. I am thinking that is why paytm was selling at such a discount. The material was flimsy. Moreover the saree is shorter than regular sarees. It is not possible to wear it as it doesn't go around the body properly. To emphasize again, the saree was TORN.

My paytm account was hijacked by some one. I lost my account . I made complaint to paytm and they said they will do the best. After they said they have recovered part of wallet money and asked me open new paytm account. I did the same and communicated to paytm. this all happened 25 days before. Till now my wallet amount is refunded. Paytm is not safe and they do not attend the grievances... I suspect paytm protecting the hijackers to steal money from ignorant clients. paytm id : [protected]@gmail.com

This is the complaint to aware general public that if you are also want to buy any product from paytm than be aware. the company is not reliable about product.all the commitments of company are fake. the product is very cheap. i ordered three koutons jeans but when i received the product i shocked that so cheap quality. shame on company that deals with fake products shows in image are so different. i don't want to buy any product by this company.be aware...