Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20044
Resolved
1743
Unresolved
18301
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 861

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
W
wasim4818
Jun 23, 2015
Report
Copy

Address: New Delhi, Delhi

I have ordered ( order no the order from a paytm mobile app on 18/06/2015 and selected the netbanking option while paying the money Rs.599/-(422rs from bank account + 177rs from paytm wallet) The Amount was debited from my account but the order failed and money is not refunded to my Account. What to do. It's been 5 days now. No action taken to refund my amount. I have attached some pictures of my savings bank account orders which shows the amount was debited from my account. So please look into this matter and initiate the immediate refund of 422/- (177rs already credit in my paytm wallet)to my account. Thanks and Regards, wasim akram...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vijayky
    from Mumbai, Maharashtra
    Jun 23, 2015
    Report
    Copy

    Address: New Delhi, Delhi

    Date of the incident[protected] I have done recharge Rs 71 for roaming. recharged was successful. But paytm site show that amount for roaming tariff. but that was not work and my money lose so please also correct your information. that is my Order no: #[protected], moible no. [protected].
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      priti pandey 1
      from Satna, Madhya Pradesh
      Jun 22, 2015
      Report
      Copy

      Address: Rewa, Madhya Pradesh

      sir i want to inform you that on 19th of june 2015 someone has made a fraud call from mobile number [protected] and asked my account detail pretending to be officer of bank then made a fraud transaction of money of amount rs 27584.00 on their paytm wallet using my debit card number...the debit card number is[protected] from this card number what ever transaction of money was done for recharge/shopping should be stop or blocked and refund my money to my account number [protected] as soon possible ...as i'm victim of phishing so please take some immediate action as soon possible and return my money to my account and make sure that the fraud person should not be left and if possible give us their details as they are fraud customer of yours we had already informed our police they are searching for it ... ...contact me on my mobile number [protected]
      Jun 23, 2015
      Updated by priti pandey 1
      sir i want to inform you that on 19th of june 2015 someone has made a
      fraud call from mobile number [protected] and asked my account detail
      pretending to be officer of bank then made a fraud transaction of money
      of amount rs 27584.00 on their paytm wallet using my debit card
      number...the debit card number is[protected] from this card
      number what ever transaction of money was done for recharge/shopping
      should be stop or blocked and refund my money to my account number
      [protected] as soon possible ...as i'm victim of phishing so please take
      some immediate action as soon possible and return my money to my
      account and make sure that the fraud person should not be left and if
      possible give us their details as they are fraud customer of yours we
      had already informed our police they are searching for it ...please reply soon possible
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Boopathi K
        from Bengaluru, Karnataka
        Jun 22, 2015
        Report
        Copy

        Address: Salem, Tamil Nadu

        i ordered a mobile paytm. its send through Bluedart courier.Initially they put 17th July was estimated delivery date again changed into 21th July. still now am not received the product.yesterday i seen the tracking details last 3 days its there in salem.Now its showing invalid tracking details. my shipping address DELIVERY ADDRESS Boopathi.k, 2/156, manja medu, , Biroji(po), , veerapandi(via), , salem(dt), Bairoji Agraharam Salem, Tamilnadu, 636308, India AWB Number: [protected] Courier Company: Blue Dart Click here to track your order on Blue Dart when they deliver the product how long should i wait.tracking details also am unable to see. kindly help me to get the product. Inline image 2Inline image 1 am disappointed with the service kindly help me to get the product. Thanks®ards Boopathi.k [protected]
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          anupam.durutkar
          from Pune, Maharashtra
          Jun 22, 2015
          Report
          Copy

          Address: Pune, Maharashtra

          I have ordered the food from a foodpanda mobile app on 19/06/2015 and selected the paytm option while paying the money Rs.212.22/- The Amount was debited from my account [protected], but the order failed and money is not refunded to my Account. What to do. It's been four days now. No action taken to refund my amount. I have attached some pictures of my savings bank account orders (Standard Chartered Bank- A/C no.) which shows the amount was debited from my account. So please look into this matter and initiate the immediate refund of 212.22/- to my account. Thanks and Regards, Anupam
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Deepak Kumar Mangaraj
            from Delhi, Delhi
            Jun 22, 2015
            Report
            Copy

            Address: Gautam Buddh Nagar, Uttar Pradesh

            sir i have ordered [ Nokia BL-5CT Mobile Battery (1050 mAh)] through paytm which is delivered me on 30th may 2015 . and I found that product was defect product . So i contact paytm authority through email and they suggest me to send back the product to seller and they will pay product amount & curer charge . And I send through INDIAN POST 0n 06-06-15 with tracking number EO[protected]IN AND seller had received the product on[protected]. But i have not received the refund amount . So I mailed number of time to paytm customer care ([protected]@paytm.com ) but they only giving time but not refunding money to a/c
            +18 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              rubby12
              from Delhi, Delhi
              Jun 22, 2015
              Report
              Copy

              I have sent a return request for one product Order no[protected] .. On site it is showing as return approved. but still i have not receive money back or paytm balance in my account.I am not able to understand the delay in such a easy thing. Regards, rubby
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kanwal Kashyap
                from Delhi, Delhi
                Jun 22, 2015
                Report
                Copy

                Address: New Delhi, Delhi

                On 16th june 2015 i ordered a product, Order no:[protected], and on the product ad. it said that it has 6months warranty, now the thing is that this handsfree is not original, and it has not any warranty card with it. So please replace it as soon as possible. I'm not satisfied with your product.
                +1 photos
                Jun 22, 2015
                Updated by Kanwal Kashyap
                i want to remove this complaint, i checked again the product ad. there is no line written that this is original handsfree. Sorry for this complaint. please remove it.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  surajpal1990
                  Jun 22, 2015
                  Report
                  Copy

                  Address: Jaipur, Rajasthan

                  Dear sir My name is suraj pal my moile no is [protected] dated[protected] I recharged tatsky balance for rs.1000 my paytm wallet balance already 130 loss so reasen me why should you my paytm wallet 120rs. loss kindly request give me my wallet balance rs.130 i have complaint your paytm company thanking you
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    vishu1r
                    from Delhi, Delhi
                    Jun 22, 2015
                    Report
                    Copy

                    Address: Mehsana, Gujarat

                    Rs. 550 has been debited from my Paytm Account. I tried to call paytm customer care but no one is receiving a call. I mail at [protected]@paytm.com within a few minutes from my mail & Paytm App portal. 72 Hours has been done but no respond by mail of call. These orders are not done by me. I recived mail regarding the following items: 1. BILLDESK Order #DPT[protected], Paytm Cash Txn ID 11999291 of RS. 225 2. BILLDESK Order #DPT[protected], Paytm Cash Txn ID 11999463 of Rs 225 3. BILLDESK Order #DPT[protected], Paytm Cash Txn ID 12045239 of Rs 100. These transactions are wrong as I have not done.
                    +2 photos
                    Aug 10, 2015
                    Updated by vishu1r
                    This is full of fraud... Pl dont give details here.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Govinda.shaw5
                      from Hyderabad, Telangana
                      Jun 22, 2015
                      Report
                      Copy

                      Address: Kolkata, West Bengal

                      I Order "100% Cotton Bedsheets Set Of 3 With 6 Pillow Covers" on 6th june (Order Id: [protected]). when I received the parcel it has only 2 set of Bedsheet. I send mail to [protected]@paytm.com (Ticket Id:[protected] and[protected]they told me to send the photos of product and invoice and i did the same but after that they did't reply I wrote 10-12 mail to [protected]@paytm.com but steel they are not replying anymore. Please help me in this regards Thanks and Regards Govinda Shaw
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        kotakparth
                        from Ahmedabad, Gujarat
                        Jun 22, 2015
                        Report
                        Copy

                        Address: Surendranagar, Gujarat

                        Order Number:- [protected] I have purchased a product on PayTm Date :- 08 Jun '15 10:55 am Delivery Date : 20-JUNE-2015 One the first day when i track my order it shows out for delivery, then showing me status there is no such destination address (Are you making us fool?? If you can not deliver product on time then do not give approx dates) On immediate next day tracking system, showing status again out for delivery, and then showing customer has refused to take order. And the fact is, nobody comes to my place to deliver product. Have complaint several times but PayTm customer service employees making me fool by giving foolish excuses. Deepak, Ritu And Bikki has worked on this ticket - Ticket #[protected]:MPtkt - Help Query. And giving me stupid excuses. And also i demand to contact higher authority but they are not responding, i have told to cancel my order but there is again foolish answers like how to track order, why you are not avail at home...etc. And still not received my money back after cancelling order. Parth Kotak [protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sendhil103
                          from Karur, Tamil Nadu
                          Jun 22, 2015
                          Report
                          Copy

                          Address: Erode, Tamil Nadu

                          hi, paytm is not ready to reverse pick up my order (order no :[protected] item name : V&V Peach Georgette semistiched. they are telling reverse pickup is not available in my location. and last week same paytm has reverse picked my other two orders (kitchen vessels) which I returned back. I don't understand why paytm is not ready to pick the other item its in erode city. they are able to deliver and they are not ready to reverse pickup at the same address. still I didn't get any reply about the reverse pick up date. call me @[protected] to resolve and refund my amount as soon as possible. regards, senthil
                          No response till now. Paytm not responsing at all.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            E
                            el nino
                            from Mumbai, Maharashtra
                            Jun 22, 2015
                            Report
                            Copy

                            Address: Pune, Maharashtra

                            Dear Team, Please find with the attached image for clarification(red marked). As cash was been deducted from my credit card account on behalf of your name (PAYTM). I am unaware of any transaction related to this. Kindly solve my problem.
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sintu1207
                              from Noida, Uttar Pradesh
                              Jun 22, 2015
                              Report
                              Copy

                              Address: Gautam Buddh Nagar, Uttar Pradesh

                              Hello All, I have ordered 1 book from Paytm having order no [protected]. After 8 days of placing order they have cancelled my order and again after 7 days they have initiate my refund. Please beware of this fraud Paytm website they are just cheating people by saying Huge discount but at the end you will get defective piece of don't get the product. After complaining they refund the money in Paytm wallet it means I have to buy again to that stupid website, also their customer care team is just pathetic.They do not care about the time which i have wasted in order and cancellation.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                parththummar
                                from Ahmedabad, Gujarat
                                Jun 22, 2015
                                Report
                                Copy

                                Address: Ahmedabad, Gujarat

                                i have placed an order for JBL T100A and seller send me some cheap quality D branding Chinese earphone with sticker of JBL and very cheap not even worth of 100Rs. which even not look like JBL T100A. totally wrong product and duplicate product. seller selling duplicate Chinese products with name of original product.
                                +2 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  garimasharma024
                                  from Noida, Uttar Pradesh
                                  Jun 22, 2015
                                  Report
                                  Copy

                                  Address: Gautam Buddh Nagar, Uttar Pradesh

                                  I paid Rs 500 against a Groupon coupon, using my Paytm wallet on June 15, for which I haven't received the CASHBACK of Rs 550 (as promised in the coupon). I haven't even received my money back if it was a failed transaction. I reiterate, I have already PAID for the coupon using my paytm WALLET. They just kept my money (Rs 500) and are not ready to refund it back or give me the promised cashback. Payment details are: [protected]:19:55 Paid for Order CCAvenue Order #CCACF1AQX993 Paytm Cash Txn ID F0AC920D12DBB654 I want them to either credit the cashback, or in case the coupon is not working, refund the money back to my wallet atleast.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    k_arora
                                    from Gurgaon, Haryana
                                    Jun 22, 2015
                                    Report
                                    Copy

                                    Address: Bangalore, Karnataka

                                    Order#[protected] for Rs 3955 was placed online on paytm.com for BSA Champ Star 12 inch Bicycle. Product delivered is without the front mudguard and carrier. Matter was taken up thru Emails with Paytm & they were requested to despatch the missing parts. Though accepting that partial product was delivered, resolution given by them is refund of Rs 200 to my Pattm Account. This is very unfair. Can I ask my child to use a new product that is deficient? Now Paytm is selling online - Mahindra motor bikes. Will they also be giving refunds for incomplete bikes delivered, ie, say without rear wheel, engine etc. Paytm is again requested to ship the missing parts.
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sulabh1004
                                      from Gurgaon, Haryana
                                      Jun 22, 2015
                                      Report
                                      Copy

                                      Address: Gautam Buddh Nagar, Uttar Pradesh

                                      I had booked 2 tickets with book my show order id are "#WEBINzzz[protected]zzz83688990zzz1" and "#WEBINzzz[protected]zzz83688541zzz1". Also paytm transaction ID are "13009635" and "12999279" respectively. I didn't receive the cashback for the same. Transaction ID date: "[protected]" Request you to look into the issue...!!! Expecting the reply soon...!!! Regards, Sulabh Goel +91-[protected]
                                      Jun 22, 2015
                                      Updated by Sulabh1004
                                      Complaint resolved...!!!
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        rajesh_menaria
                                        from Abu Road, Rajasthan
                                        Jun 21, 2015
                                        Report
                                        Copy

                                        Address: Udaipur, Rajasthan

                                        Sir, I recharged mobile no [protected] on 21 Jun 2015 at 7:43PM form my paytm account. Although the transaction was shown successful but I still (22 june 2015, 9:00AM) have not received the recharge balance. Balance from my indian bank account have also been deducted of Rs 100 (rechrge amount).
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit