PayTM Mobile Solutions Complaints & Reviews

Today I placed an order for iPhone 6, order #[protected]. But the seller cancelled the order. The amount has still not been credited back to the account, and I have raised multiple requests for the same. Then some unknown Order #[protected], Paytm Cash Txn ID 42068495 debited Rs2445 to HomeShop18 from my wallet balance, with no trace at all. I never initiated such an order. It's been a very awful experience shopping at PayTM and I never expected such humiliating service by PayTM. I would like you to please look into this matter urgently and resolve the same. Looking forward to hear from you.

They are putting 100% cashback sale in their site but we, customers cannot but products during that time of sales. Products are getting added in cart and payment page in not at all opening. Not once, 3 to 4 times I have tried to buy products in this sales. But all times their is some problem with site. They never make customers to buy product buy they put offers to make customers visit their site.

i ordered 3 books from paytm. my order no is [protected]. yesterday i received only one book properly packed and sealed condition. i made a movie of the packet for proof because on the bill they mentioned three books inside. then i registered a complaint at paytm customer care but said our system shows all the books all delivered to you. here is the answer given by paytm Regarding your experience with Paytm Ticket #[protected]: Re: Order Delivered - 3 items from your Paytm Order #[protected] have been delivered Fahad, Jun 25, 03:54: Hi Rupinder, Thank you for placing your Order # . I am Fahad and I am happy to help you with your concern. We have verified with the seller and the logistics partner, and as our systems shows the other 2 items has been delivered on 24th june 2015 (address). The order was received by Rupinder. We value your trust in us, we hope to see you soon shopping with us. Please let us know if you have any more queries. Happy to help, Fahad Disclaimer:- "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications." Show original message

I Placed An Order On 17.06.2015 of Foootwear for size 7 but I received of size 6, I wanted to replace the same So I tried to contact Paytm, but their is no way to contact. Paytm just ask to send mail on [protected]@paytm.com and never replies.Already mailed, tried the customer care and also asked Paytm to call from their website but not yet received any. So I tired to contact them from fb on 23.06.2015.Somebody commented on my post Paytm Hi There ! Please Contact Us On http://bit.ly/1LBW92d And We'll Solve Your Problem Asap. Thanks Paytm PAYTMXX.X20.IN I Clicked On This Link Logged In Using My id And Password And After A While someone Recharged His/her Phone#Recharge of Vodafone Mobile [protected] For Rs.448. I have not done this transaction, It happened because Of Paytm trust. Paytm is involved in this fraud. Pathetic Service and Not trustworthy. All I want is my money back from Paytm.

DEAR SIR/MEDAM, I GOT THE LINK OF PAYTM PRO AND FOLLOW THE STEPS AND ALSO GOT THE PAYTM ID "PTM[protected]" . AND MESSAGE THAT WILL GET THE Rs.140 BALANCE. BUT STILL DIDNT GET. MY MOB. NO. IS [protected]. KINDALY PROVIDE THE BALANCE OTHERWISE DONT PROVIDE THIS TYPE OF LINK. Mr.UMESH

Dear sir, Yesterday i recharged below moblie no by using PAYTM application but recharged amount not credit for that mobile number. I received the order confirmation number. Mobile no:[protected], Network:Vodafone, Recharged amount:125. Recharged Date/ time:24/6/2015, 3.13pm Order No:[protected]

Dear Sir / Madam, Please note that a Payment of Rs.7, 028/- has been debited in my credit Card on 05/06/2015 with the Above reference no.[protected] with Transaction Details PAYTM-SPICEJET Guraon. Actually, this is not the transaction done by myself. kindly verify and give me refund of rs.7028/- wrongly debited in my credit card. Or else, kindly send me by mail the details of persons travelled to [protected]@anugrahavalvecastings.com at your earliest.

I placed order for Dell Inspiron 3537 Laptop (4th Gen Intel Core i3- 2GB RAM- 500GB HDD- 15.6 Inches Screen- DOS- 1GB Graphics) (Black), Qty: 1 | Sold By: BASE COMPUTERS, Rs 28350 on PayTM dated 13.06.2015 with Order ID [protected]. Order Placed successfully with Rs. 4000 cashback using LAP4K coupon. I made payment Rs 28350/- via debit card same time. There was delivery date as promised was 18.06.2015 but It was autimatically cancelled by PayTm on 19.06.2015 without inquire with me. I called to PayTM than they told me that I requested for cancellation but never did it via email or phone. They send my refund in bank after 4 days. They told me to order again. I again ordered for same product on PayTM Dated: Qty: 1 | Sold By: BASE COMPUTERS, Rs 28350 on PayTM dated 20.06.2015 with Order ID [protected]. Order Placed successfully with Rs. 4000 cashback using LAP4K coupon. I made payment Rs 28350/- via debit card same time. There was delivery date as promised was 25.06.2015 but It was automatically cancelled by PayTm on 25.06.2015 without inquire with me. I called to PayTM than they told me that Seller cancelled this product due to out of stock and said that my refund will be credit in bank after 4 days. Now above product amount is Rs. 31400/- with 4000 cashback that's too much costly for same product. I requested PayTM to send me above product on old price as I ordered Rs. 28350/- but they refused for this. So It is requested you to consider the matter and provide me above Dell Laptop on Price 28350/- with Rs. 4000/- cashback as I can purchase it from other website or Shop that time with or without offer. I was needed it urgently and PayTM could not playing their promise with customer. Take necessary action against PayTM for future. Thanks Mukesh Kumar Meena Mob- [protected]

I Nitin Badgujar purchased mobile phone from Paytm they are take phone back due to defective piece through gojavas on 14/04/15, request no. 257876 and order no. 1400. They are agree to go me money back, still money not back. Please look in to matter. Thanks and regards, Nitin Badgujar [protected]

I got a link from what's app that get recharge of 140 rs and asked me to invite 10friends and 3 groups in what's app and that was successful. But I have not recharged yet .my unique transaction id is:PTM[protected].please take proper action.

Sir/Mam, I ordered a mobile (Order no [protected] ) from paytm on 19 June 2015 and without my concern my order has been cancelled on 24 June 2015. I want immediate action to be taken on the issue raised or else I would have to take legal action against paytm & seller Divine Mobile. Amount of Rs. 17, 925 should be refunded to my bank account as soon as possible. Also I want the compensation of additional cash back of Rs 2499 according to promo code GET15 in my PAYTM wallet for wasting my time & blocking money for 7days. It's a bad shopping experience with paytm. Regds: Taranpreet Singh [protected]@gmail.com [protected]

Hi, Order no - [protected](paytm order number when I booked bus, failed transaction). I booked a bus on[protected] from hyderabad to bangalore of rupees 792(785 rupees from bank and 7 rupees from PayTM cash) which failed and I got my 7 rupees back to PayTM cash. But rupees 785 are missing. PayTM told that transaction failed from bank end. I contacted bank and they said that 785 rupees transaction is successful (order no - [protected]) and this is confirmed by merchant PayTM. Its clear from bank side that transaction is successful from their end. I said same to paytm and they doesnt care. I wanna proceed legally and file a complaint against paytm. I attached screenshots as proof.

Hi, I have ordered [protected], but still not received the order, they are saying we have regfunded the balance to your Paytm wallet, also i got Rs.839/- cashback from them even they confirmed me through message that this has been added to your Wallet.When i checked 2 days before i have seen Rs.839/- balance on my wallet, but today when i checked it it is showing Zero balance.also there is a message Rs.100 was recharged to your mobile no.

I had ordered Mi Power Bank. Order ID :[protected]. The product I have received is duplicate.I had ordered the power bank on 25th May 2015 cost being Rs. 590 . I received order on 1st of June 2015. First 2 days the product worked good but then it started giving problems. I read last week about the article of fake power banks being sold. In that article there was a test. My power bank failed all the test mentioned in the article. I mailed the customer care of paytm that you guys have delivered me duplicate product, they are not ready to refund my money. Now that product is not working atall.

I downloaded 9apps and real teen patti to complete paytm promo offers on reading the following message http://PaytmPro.com 🎯 PayTm promo offer. Get Rs 140 free mobile recharge. Visit above link to get recharge. NOTE : Offer valid across India! Not supported in Opera Mini browser.. But my account was not credited with the mobile recharge which was promised on the offers .. my unique transaction id is PTM [protected]

Hi, I made a prepaid roaming reachrge for Rs.31 on 05/06/15' and the same amount on 06/06/15', the money got debited from my Icici bank debitb card but not credited on my phone.The same way i did a prepaid special recharge for Rs.56 on 24/06/15' for AtoA @30p/s, and again the money got debited from my icici debit card and never got credited on my phone balance.The worst part is there is no customer service number on the website or the app watsoever...So requset Paytm to either credit my phone with the balance or put my money back in my account.

Hi, After repetitive complaints my Issues is not being addressed. I want immediate action to be taken on the issue raised or else i would have to take legal action against you.This now seems to me a pure case of fraud. Without my concern my order was cancelled and as per msg received money was credited to so called your paytm wallet.To worsen the situation the company has blocked my login so that i cannot access money credited..This is nothing but a fraud. Account Login mobile : [protected] Please respond or acknowledge mails. This is not a professional way to run a business. I am filling a case against you in consumer court for cheating. Thanks, Varun Sharma

I had ordered Jeans from paytm 10days before.. After many corresponding emails they are saying the seller has cancelled the order. I have paid the amount of the jeans that is available in the market as well same price. I was waiting for cashback only now they said we cannot process it.. Is this the kind of service they have. Delivery is very late.. Lokesh Mehta

i was ordered JBL T100 A earphones with mic .but i recived different types of headset its j10 JBL head not a JBL T100A earphones . this very bad earphones i dont want this.kindily request you please replace this item .other wise please refund my money.very bad experience for buying online items. This my order number:#[protected] Item name:(item#[protected])Jbl T 100A earphones with mic(black)

I've two orders pending delivery for the last 7 days after shipment (Delhi-Mumbai). The webpage of SWAPNEX has no updates, their customer service phone no. FAKE (is always switched off) and the email ID given is also FAKE. I'm a frequent purchaser from Paytm and find all other courier partners they have (Delhivery, Ecom Express, etc.) are professional and properly networked. This Swapnex guys are really pathetic-even just look at the delivery guys that come to your place for delivery, no uniform and IDs-everytime I have problem with the guard in my society letting them in. Point is being a start-up if Paytm is indulging in this kind of delivery partners it is going to wear off their image badly. Please use better and sincere logistics. Thanks KC