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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 863

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U
ushasenan
from Karaikkudi, Tamil Nadu
Jun 20, 2015
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Address: Ramanathapuram, Tamil Nadu

HI guys i will make an order of Hako PB84 8400 mAh Power Bank & Free 3000 mAh power Bank(white) on 12-jun-2015 at17;28hrs.but i will not receive the PB84 8400 mAh Power bank on box.May I know the reson of it why U will send me the power gard of Power bank only.My order ref no is [protected].Paytm Shipment ID is ;[protected].
Jun 27, 2015
Updated by ushasenan
I will not got a replay from ur side. May i know the reson
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    C
    chugh26
    from Nashik, Maharashtra
    Jun 20, 2015
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    I have placed an order on 19.05.2015 order ID[protected] with paytm and due to some reason I had sent the order back. I was told as the return pick may not be arranged I have to send the parcel at my own expense and same will be credited to my account. I had spent Rs 101 for the same and receipt is submitted to paytm many times (Speed Post No. ER[protected]IN. but whenever i raise a request for refund I got an answer as we have not received the receipt please send a scanned copy of receipt. Kindly intervene
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      R
      rajesh
      from Delhi, Delhi
      Jun 20, 2015
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      Address: New Delhi, Delhi

      hi i have ordered two items order no [protected] for amount 26544 but they have mentioned wrong tracking no which is not updating from last 5 days another order no [protected] is pending from last 10 days showing handed over to courier but till now its not given to courier pending pls do needfull in this regard my contact no [protected] rajesh
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        G
        Gagan Dhillon
        from Chennai, Tamil Nadu
        Jun 20, 2015
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        Address: Chandigarh, Punjab

        I wanted to buy a bag so I lookd for Paytm. I saw on American tourister bag of Rs10, 000/- which was offered with a discount of 50%. Same item is listed for Rs1350/- They just boast about big deals by offereing great discounts but increase the market price.
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          N
          Nikhil221
          from Hyderabad, Telangana
          Jun 20, 2015
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          Address: Hyderabad, Andhra Pradesh

          I have purchased two number of Matters from Paytm which had offer of Rs. 10000 cashback. So total Cash back of 20000 to be received. They say that due to RBI rules only 10000 for Month is allowed. So i have requested for wallet upgrade which allows 1 lakh per month, so that i can receive my cash back, but none of their representative is coming for collecting the document proof as required for wallet Upgrade since one month nor they share the representative numbers neither they give any alternate solution. I have written may mails to [protected]@paytm.com for same, but always a new person make promise over mail and fails to kept it. Do not how to get my cashback of Rs. 20, 000 back from Paytm. Now worried for the same. Please help me. Regards, M. Nikhil [protected]
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            F
            farmanfarha
            from Gurgaon, Haryana
            Jun 20, 2015
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            Address: New Delhi, Delhi

            Hello, I'm Surbhi Kashyap ur paytm account holder and my mail i'd is [protected]@yahoo.com. I have recharged of rupees 124 on Vodafone prepaid mobile no.[protected] on 29 may at 05:39 PM, Order no.[protected] but this recharge is not occured till yet and my payment was deducted from my account.I m requesting u to refund my payment oterwise i will sue this case in court. Your early action will be appreciated and helpful for me.
            Jun 20, 2015
            Updated by farmanfarha
            I was submitted a complaint and after some hours ur costumer executive was called me try to ask personal information of my bank (like MY DEBIT CARD NUMBER AND CVV NUMBER).The no. o[censored]r costumer exicutive no. is [protected] this. Please take a strict action.
            Jun 20, 2015
            Updated by farmanfarha
            Hello, Yesterday i registered a complaint but there is no response on my complaint.Please resolve my complaint as much as early u can.
            Jun 21, 2015
            Updated by farmanfarha
            Hello, Yesterday i registered a complaint but there is no response on my complaint.Please resolve my complaint as much as early u can.
            Jun 22, 2015
            Updated by farmanfarha
            Sir, I massaged u many times but u hadn't reply to resolve my problem.I told u to give my money which u kept by a fraud and this is my last msg after this i will sue u in the court and u will give me the intrust also according to the rule.I am giving u todays time to solve my problem otherwise i do what i sad to u.
            Jun 23, 2015
            Updated by farmanfarha
            Sir, I massaged u many times but u hadn't reply to resolve my problem.I told u to give my money which u kept by a fraud and this is my last msg after this i will sue u in the court and u will give me the intrust also according to the rule.I am giving u todays time to solve my problem otherwise i do what i sad to u.
            Jun 25, 2015
            Updated by farmanfarha
            I have recharged of rupees 124 on Vodafone prepaid mobile no.[protected] on 29 may at 05:39 PM, Order no.[protected] but this recharge is not occured till yet and my payment was deducted from my account.I m requesting u to refund my payment oterwise i will sue this case in court. Your early action will be appreciated and helpful for me.
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              W
              wasim4818
              Jun 20, 2015
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              Address: New Delhi, Delhi

              Dear sir/ma''m I ordered a package from paytm (order no.[protected] but I was returned to merchant .it say, refund of Payment in account. On 12- may-2015 to take 3 to 10 days but money is not credit in my account. I was write assumely 15 E-mail it say 1 tone wait 24-72 hrs I sent many times of account statement to paytm. But problem still now. Please solve this issue
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                M
                Mdsaibazuddin
                from Gulbarga, Karnataka
                Jun 19, 2015
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                Address: Gulbarga, Karnataka

                I had ordered pair of Ray Ban sunglasses from the aforementioned site with cash on delivery and few hundred bugs have been deducted from my paytm wallet when the order got confirmed.also I got mail.your item is ready to be ship. I waited for more than 8 days quietly and when I called customer care I have been told that the good will deliver in 24 hours. Again I kept waiting.. After few more days I called them up and asked regarding the same and they replied the same and this time they took 48 to 72 hour. After four days all of a sudden they canceled my order.they are cheting with people. I'm writing down my order details below. 1)Order no.[protected] 2)Order no.[protected]
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                  R
                  rajender1234
                  from Delhi, Delhi
                  Jun 19, 2015
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                  Address: Gurgaon, Haryana

                  I purchesed intex aque power hd black by paytm at Rs 9590. on paytm scheme on purchase of mobile cashbeck Rs 1410 in my paytm account, but set delivered on 1st june and my refund amount is not cash beck in my account. please solve the issue. my order no is[protected]. booking date 27 may 2015
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                    S
                    sudhakarpathuri pathuri
                    from Coimbatore, Tamil Nadu
                    Jun 19, 2015
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                    Address: Hyderabad, Andhra Pradesh

                    I've placed an order for Light & Living Small Size Adjustable LED lamp (ORDER NO. [protected]) on 12th June 2015. Today (19th June), I received a message from Paytm informing that the order has been cancelled. I'm not informed why it is cancelled. There was some error while refunding the amount. I'm greatly disappointed with your service. Sudhakar
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                      J
                      Jaffer Sathick
                      from Delhi, Delhi
                      Jun 19, 2015
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                      Address: Chennai, Tamil Nadu

                      My paytm account is blocked without any reason, and it have wallet balance of more than 5000. Now i am not able to get the money as well as get the tracking details of the pending order. Once account is blocked for login, I should at least informed that why the account is blocked and when it will be reactivated. I contacted customer care and no reply so far. one of my ticket number is[protected] . Please help me !!!
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                        A
                        ashwin.samba
                        from Pune, Maharashtra
                        Jun 19, 2015
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                        Address: Hyderabad, Andhra Pradesh

                        Hi Team, I have made a online recharge on 10th Jun 2015, but still it shows "In Progess" status. Raised a ticket#[protected] at [protected]@paytm on 13th Jun 2015 and got a reply on 14th Jun 2015 stating that it will be resolved in 24-48hrs but it did worked again i replied back on 18th and 19th Jun 2015 but there is no response from concerned person. Please look into the issue ASAP. Thanks in Advance..! Regards, Ashwin Kumar Samba +91-[protected]
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                          Vijin Cj
                          from Chennai, Tamil Nadu
                          Jun 19, 2015
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                          Address: Chennai, Tamil Nadu

                          I have booked a sleeper bus through paytm on 14th of june 2015. For the date of 15th june.But on the day of travel before 6 hours the bus operator called me and said that our sleeper bus has been cancelled and you travel in semi sleeper. Because i carrying a 6 month baby with me, i said no i cant travel in semi sleeper & i asked for the refund they said please contact Paytm & we are ready to give the full amount. So i called paytm customer care they said we dont have call support for bus ticket please send a mail to [protected]@paytm.com. I raised a ticket based on that & they said will provide you proper solution in 48 hours, but today it's 4th day still now no response from them.
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                            S
                            Sachin Simu
                            from Hyderabad, Telangana
                            Jun 19, 2015
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                            Address: Bangalore, Karnataka

                            I have ordered 2 power bank (Order no:#[protected] from paytm and when I received the product it was useless and I requested for reverse pick up. After several mail I got conformation for reverse pick up by 5th of june. As per there mail it was said that reverse pick up will be done in 3-4 days, bot nothing happned. Then again 4 days before I send a reminder mail. But sill now my problem is not resolved. Now I request you to help me in resolving this issue.
                            I ordered (Order# [protected]) a liberty shoe of size 7. But they sent me size 6. So i have placed an return request. They said that pick will be done in next 6-7 working. Nothing happened till now. Paytm team is not even responding to emails. Now I request you to help me in resolving this issue.
                            I ordered (Order# [protected]) a liberty shoe of size 7. But they sent me size 6. So i have placed an return request. They said that pick will be done in next 6-7 working. Nothing happened till now. Paytm team is not even responding to emails. Now I request you to help me in resolving this issue.
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                              I
                              imroyan
                              Jun 19, 2015
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                              Address: Kanpur, Uttar Pradesh

                              Hi, I booked a bus ticket from Kanpur to Delhi with M D travels through Paytm on June 7, 2015. My order id was [protected]. I reached at boarding point on time but bus never appeared. I tried to call MD Travels office and they said that bus will arrive at 10:30 PM then after 10:30 they said wait till midnight 12. Finally at 12:30, I was told that my bus is not coming. I tried to call at helpline no. so many times but no one is responding. I wrote email as well but I'm not getting any response. Kindly do the needful. Process my money back. Thanks & Regards, Sunil Gupta
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                                A
                                ankush9971539425
                                from Mumbai, Maharashtra
                                Jun 19, 2015
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                                Address: New Delhi, Delhi

                                Hi, Guys, Please stop using paytm as they just keep your money to their wallet for big bills, like if you are recharging from them then they will do it very quick, because the cost of the recharge is always under Rs.500/- but if you are using thier service for other billers like BSES electricity or any other bill which is more than Rs.500/- then they will fail the transaction saying "operator not available" and then they transfer your money to their Paytm wallet, and ask you to wait for 3-10 working days to recieve the payment in your Credit/Debit card or bank account. Customers stuck with paytm anyhow, if resolution is asked then they say use the money for other recharges, I have tried to pay my BSES bill and it was Rs.1650/- from my credit card and they did the same money was with them in paytm wallet and they insisted me to recharge another service. I got a charge of Rs.500/- on my credit card because I was unable to make the credit card payment on time. I got a charge of Rs.300/- to re connect my BSES meter as they cut my electricity because of non-payment. ORDER No. is [protected] Paytm service is very very bad. I am writing all this by taking my time because I want you to beware! of what paytm is doing. THEY ROTATE MONEY IN BUYING FOREX FROM OUR MONEY, JUST LIKE BANKS DO. Thanks for reading it. It is genuine review if you want to cantact me then:- [protected]@gmail.ocm [protected]
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                                  acariteshjain
                                  from Delhi, Delhi
                                  Jun 19, 2015
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                                  Address: Gurgaon, Haryana

                                  I have online purchased the bus ticket amounting to INR 1210 dated 15th May, 2015 from Travelyaari Portal with using Paytm portal, and as per the rules 30% cash back of the ticket amount or Rs. 125 which ever is lower should be received as per cash back, After booking the ticket i have not received any cashback till yet in my Paytm account. In This regard i have continuously followed with Paytm representative last 30 days but no response have been received, although they have given Ticket no.[protected] within 2 days after lodged the complaint but no response thereafter.
                                  Yes Paytm is generally providing this type of bad services to consumer even they dont care customer calls and responses. thereafter.
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                                    Ansh Midha
                                    from Ludhiana, Punjab
                                    Jun 19, 2015
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                                    Address: New Delhi, Delhi

                                    I had made a vodafone mobile bill payment of rs 670 and the amount has been debited to my account but not credited to vodafone My number for which the payment was made is [protected]. It is extremely dishartening that my first experience with paytm was very unpleasant . i hope for a response as soon as possible .
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                                      omjee chouhan
                                      from Khopoli, Maharashtra
                                      Jun 18, 2015
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                                      Address: Varanasi, Uttar Pradesh

                                      Dear team, I have recharge Rs200 two times in PAYTM through UBER cab service. But their (UBER) service was so pathetic so I requested them to revert my Rs400 then he suggested me to contact PAYTM. I contacted a lot of time but they are not reversing my amount. My request no was[protected]. Ticket #[protected]:
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                                        Mdsaibazuddin
                                        from Gulbarga, Karnataka
                                        Jun 18, 2015
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                                        Address: Gulbarga, Karnataka

                                        Hello sir. I had ordered pair of Ray Ban sunglasses from the aforementioned site with cash on delivery and few hundred bugs have been deducted from my paytm wallet when the order got confirmed. I waited for more than 8 days quietly and when I called customer care I have been told that the good will deliver in 24 hours. Again I kept waiting.. After few more days I called them up and asked regarding the same and they replied the same and this time they took 48 to 72 hour. After four days all of a sudden they canceled my order. I'm writing down my order details below. 1)Order no.[protected] 2)Order no.[protected] Email id.[protected]@GMAIL.COM
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