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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 90

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S
Suresh yuvi
from Mumbai, Maharashtra
Sep 15, 2019
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Address: Anantapur, Anantapur, Andhra Pradesh, 515154

Hi
I have spent 799 inr for 600 uc cash in pubg mobiles for upgrade to royal pass date:13/09/2019.
Even though my money was deducted from my account and i didn't received any uc cash.
Please try to solve my problem or else refund my money back. And i have attached my bank transaction receipt.in below

Kindly help me get it resolved of refunded..
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    A
    AmanRaj40283052
    from Mumbai, Maharashtra
    Sep 15, 2019
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    Address: Pichokra, Uttar Pradesh, India, 250345
    Website: Paytm mall

    I ordered from paytm mall i ordered from paytm and they also paid online from me. I did not receive my order on delivery dateand paytm is but my order started to show that the order has been delivered i compiled them to show my signature which was not mine and then i get a message that it has been confirmed that you have got the fear that i have not received no further work after that nor have i got my money back
    Already i have ordered speria s9pro from phonekart.in after i saw the video related to this phone and site on the youtube how this site cheated to the consumer. I have paid rs 4443 this money is enough for because how hard earn this money i am the studen sir i paid through the google pay.sir can you return my money from this site because there is no any option to cancel the order .my order id is [protected].sir kindly i rquest as soon as possible to return my money in my account. I will be thankfully for this
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      R
      Really Nigga
      Sep 14, 2019
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      Address: Flat No 134D Patel Garden Street No 7, C Block Patel Garden Dwarka Mor, Jamnagar, Gujarat, 110078

      I was adding around rs 7, 500 to my paytm wallet a few days back and continously getting stuck at a window saying that there had been sime technical error, it kept happening 3 to 4 more times and nothing was added to my wallet whereas the given amount had been deducted from my bank account which i found very strange as it had never happened to me before even though i was aware of money getting stuck at the gateway as it has happened to my acquaintances quite a few times but it was a first for me. It has been 4 days since the amount was deducted from my bank account and my money has still not been refunded nor did i get any message regarding my refund from paytm. I want a detailed report regarding the issue from paytm and obviously urge paytm to refund my amount as soon as possible as i am in a dire need of the said amount.
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        R
        rajurajesh@1
        from Mumbai, Maharashtra
        Sep 14, 2019
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        Address: 400068

        I recharge on mob no [protected] of rs 10 but when doing recharge accidently added life insurance of rs298 and cut my money total rs 308. I dont want to life inaurance policy. So pls refund my money in my wallet.
        Name rajesh kumar bhuleshwarnath dubey
        Paytm mob no [protected]
        Order id [protected]
        Date 14 sep
        Time 12.55pm
        So pls look in to it and required your support to refund my rs298 in my paytm wallet

        Thanks n regards
        Rajesh kumar b dubey
        Mob [protected]
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          V
          Vermanavin
          from Mumbai, Maharashtra
          Sep 13, 2019
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          Address: B- 104, Orchid Suburbia, New link road,, Kandivali West, Mumbai City, Maharashtra, 400067

          Dear sir,
          I paid an amount of rs 47891.80 on 26/07/2019 from my axis bank account vide prn no.[protected] to be forwarded to atom technologies (Ryan international school).
          Said amount has been deducted from my account but till date same has not been paid further.
          Please resolve and return back rs. 47891.80 in my account as i have already paid my son's fee again today along with penalty.
          Regards,
          Navin verma
          [protected]
          [protected]@yahoo.com
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            P
            Priyank Mamar
            from Mundi, Madhya Pradesh
            Sep 12, 2019
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            Address: 11859 gali number 9 sat nagar block 2a delhi 110005, New Delhi, Delhi

            I ordered an product from paytm and today is the date of delivery and i did not get product and it is showing delivered... Either i want my product or i want my refund... I ordered men's black perfume and the order i'd is [protected]
            My name is priyank mamar and contact number is [protected] i want resolution as soon as possible... This is the worst service i m getting from paytm never expected about this fraud from paytm
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              M
              Ms chandrawat
              from Mumbai, Maharashtra
              Sep 12, 2019
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              Address: c-229,Talwandi, Kota, Rajasthan, 324005

              I would like to inform you that while booking ticket through irctc, bill payment of rs.2982.69 on september 10, 2019 towards (Paytm mobile solution) has been debited from my savings accountxx2814 (Icici bank) vide payment id:[protected]; consumer code:[protected]_irctc; bill reference information:[protected].
              -but ticket wan not booked and irctc showing that failed transaction as payment not received from bank.
              Aarif
              Refund is initiated from Amazon but not updated in account.
              Mob. No. +91 [protected]
              Rahul Verma 9695's reply, Sep 10, 2019
              This is to confirm that refund for amount 103.00 has been successfully processed on 9/1/2019 and the amount should reflect in your account by now.

              Refund Reference # 924408294467

              Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

              Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

              Thanks for choosing Amazon.in
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                H
                Harshsingh Saluja
                from Baikunthpur, Chhattisgarh
                Sep 12, 2019
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                Address: Sehore, Madhya Pradesh, 466001
                Website: Paytm.com

                Paytm took my 200 rs and telling that it's withdraw against dispute
                Please help me and give me my money back
                My money was in my paytm wallet i thought that it will be back in 24 hrs or less but still after 48 hrs its not back.
                I really needed that money for a urgent use
                Please help me to get my money back.
                Thank you.
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                  G
                  Garima Kashyap
                  from Delhi, Delhi
                  Sep 12, 2019
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                  Address: Ambala, Haryana

                  Please initiate my refund because you had message me that the refund is generated . I have recharged a vodafone no. With ending 720 and recharge on this no. Is twice a time and this is not a small amount 399 recharge twice a time so my amount is refunded please i have requested you to refund
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                    H
                    hemalatharvk24
                    from Mumbai, Maharashtra
                    Sep 12, 2019
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                    Address: 21a kuppu street, Kanchipuram, Tamil Nadu, 631502

                    Today (11/09/2019) i have played onam special tournament rummy game on paytm first game app..

                    There was a 4 round.. I have qualified to the round 3 and i was played round 3 (5deals)

                    While declaring cards it throws a message "invalid declaration" not only for me for all the 4member except 1 (Hope that player must be from the paytm team) i have attched the screenshot plzz any one tell me is that really invalid or not

                    They are cheating other ppl's money and time... Not only this incident...

                    They will provide offer like that i[censored] deposit certain amount.. Then u will get bonus... But they never provide us.. I have raised too many queries to their team but they did not provide any kind of response
                    Yes, they did fraud on its game section, I also attach the screen shot if it.. Live proof
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                      G
                      gopal943071
                      from Gopalganj, Bihar
                      Sep 11, 2019
                      Resolved
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                      Resolved

                      Address: E17 sec-09, Bokaro, Jharkhand, 827009

                      Sir I am also cancelled my order but there will not cancelled order showing delivered and I lodge a complaint against this type of nonsense I am received fake and dublicate product so I request you to please refund my money Sir I am ordered this product when I received this product there is a fake, dublicate and dameged product will be delivered from your company I am also lodge a complaint about this so I request you to please refund my money as soon as possible please because I am not trusted with your company I am not understanding that so I request you to please refund my money as soon as
                      My references no is[protected]
                      My references no is[protected]
                      Order no-[protected]
                      So I request please take some needful action when I rise a complaint showing error massage something went wrong
                      Date: Wed, 11 Sep 2019 22:44:36 +0530
                      Subject: Re: Regarding your query with Paytm Care (Reference No.:[protected]
                      Sir as your mail we are send all images but I have not weight machine I am not able to this snap but all photos are send but your team will not refund my money please check and refund the money because I am not sure and trust with your company and your support team they will authority to do anything so I request you to please refund my money because I am not trusted your products and your company seal will also broken and receive wrong and damaged product so I request you to please refund my money
                      Oct 12, 2019
                      Complaint marked as Resolved 
                      Sir what are you showing resolve my problem was not resolve yet please refund my money as soon as possible please resolve my problem
                      Sep 21, 2019
                      Updated by gopal943071
                      Please take action and resolve my problem

                      Oct 12, 2019
                      Updated by gopal943071
                      Not received any response not understand what I am doing please give me my money

                      Oct 18, 2019
                      Updated by gopal943071
                      Please refund my money as soon as possible

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                        M
                        Ms chandrawat
                        from Mumbai, Maharashtra
                        Sep 11, 2019
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                        Address: C 229 talwandi, Kota, Rajasthan, 324005

                        I like to inform you that my bill payment of rs.2982.69 on september 10, 2019 towards (Paytm mobile solution) has been debited from my savings accountxx2814 vide payment id:[protected]; consumer code:[protected]_irctc; bill reference information:[protected]
                        But ticket booking failed & irctc showing status that payment not received from bank. Kindly revert back debit amount in my acvount as earlist.
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                          R
                          Razak Sheikh
                          from Mumbai, Maharashtra
                          Sep 11, 2019
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                          Address: Garden view bldg, Flat no. 201, chappel rd, bandra west, mumbai 50, Mumbai City, Maharashtra, 400050

                          I got the below text message from
                          PAYTM
                          WE WILL HOLD YOUR PAYTM AMOUNT AFTER SOMETIME
                          COMPLETE YOUR PAYTM KYC PAYTM OFFICE PH [protected] called on this number went as no answer. Few hrs later I got a call from same person asking i had called for incomplete Paytm KYC and need to download quick support app. After which he can guide me on completing my KYC. After downloading the app call got disconnected. As soon as i could realize later when i picked up my phone got several OTP's in my phone and that person withdrew 7000 from my Debit card txfd to paytm wallet and from wallet to his paytm account. Paytm customer care is very rude said have lodged complaint and no guarantee of the dispute reversal and till date no concrete response as according to them person has used money hence cannot get reversed. i urge to please follow up and try to investigate on this fraud and help me in getting my money back.
                          Transaction ID:
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                            D
                            Dhiraj7403
                            from Mumbai, Maharashtra
                            Sep 11, 2019
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                            I had done transaction on zomato via paytm and as per offer in my paytm account, I should get cash back for it, but they didn't even count my transaction and nor giving cash back. Even I contact to customer care but they are not responding saying that they are validating, but yet not update..
                            Please help..Otherwise this paytm will cheat with others also.
                            My RRN NO. IS[protected]
                            Paytm no. [protected]
                            Sep 12, 2019
                            Updated by Dhiraj7403
                            Yet the problem is not resolved, they saying that transaction is applicable only on wallet but where it is mentioned, see screenshot. They are cheaters

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                              M
                              Mithila kumar
                              from Delhi, Delhi
                              Sep 10, 2019
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                              Address: D-115 Dakshinpuri dr. ambedkar nagar new delhi, New Delhi, Delhi, 110006

                              Sir/madam,
                              I have paid the electricity bill with order number [protected] on date 10/09/2019 time 12.51 pm

                              I am not interested for the insurance said above in the subject. Kindly cancel the "home burglary insurance" of rs. 2 lac of 1 year for rs. 199 which added by default, it is ticked in check box automatically. I also request you to refund ₹ 199 into my bank account or paytm wallet.
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                                R
                                Rahul Verma 9695
                                from Lucknow, Uttar Pradesh
                                Sep 10, 2019
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                                Resolved

                                Address: Lucknow, Uttar Pradesh

                                This is to confirm that refund for amount 103.00 has been successfully processed on 9/1/2019 and the amount should reflect in your account by now.

                                Refund reference #[protected]

                                Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                                Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

                                Thanks for choosing amazon.in
                                Sep 10, 2019
                                Complaint marked as Resolved 
                                No
                                Sep 10, 2019
                                Updated by Rahul Verma 9695
                                Yes
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                                  P
                                  piyush09102001
                                  from Mumbai, Maharashtra
                                  Sep 10, 2019
                                  Resolved
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                                  Resolved

                                  I recently ordered something through amazon which i payed through paytm payment bank channleised through upi. But i cancelled the order within few minutes. I contacted amazon for the refund they said and i recieived notification regarding refund has been intiated. While the bank taking time.. While it is more than 5 business days i still have not recived my refund while. No. Customer executive is resolving my complaint at paytm i have called them 5-6 timed messaged them through differnt channls. But none of it works. Please look. Into. The matter otherwise i have to take some. Legal options.
                                  Sep 10, 2019
                                  Complaint marked as Resolved 
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                                    S
                                    Sekh yusuf
                                    from Mumbai, Maharashtra
                                    Sep 10, 2019
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                                    Address: 713143

                                    My name is-sk yusuf. Sir i buy a product 26 august by amazon and i payment 277 rupees by paytm upi. But i return this product because not useful this product. Amazon send a mail - this is to confirm that refund for amount 277 has been successful professed on 09/01/2019 and the amount should reflect in your account by now.

                                    Refund reference[protected]
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                                      S
                                      Sanjib das1
                                      from Mumbai, Maharashtra
                                      Sep 10, 2019
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                                      Date 31/08/2019 i have make a payment using paytm upi rs. 1076 on amazon.. But some reason i cancel this order and request to refund to amazon and amazon also initiate refund the reference id is[protected] but paytm not added the amount on my account.. When i give the reference id to paytm payment bank customer care he told me we not receive any amount...
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                                        A
                                        Andrew2702
                                        from Thiruttani, Tamil Nadu
                                        Sep 9, 2019
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                                        Address: 426/11 BHARATHISALAI,KARIKKADU,PATTUKKOTTAI, Thanjavur, Tamil Nadu, 614602

                                        I purchased a limited offer pack on 08/09/2019 morning but I didn't receive the benefits of the purchase ie) I didn't receive the gems and mega box in game amount of Rs:400 is debited from my account.

                                        I first I thought it was an error on the game side so I contact them they asked me to wait for 24 hours and then I asked them again they told to provide them with the GPA code by Google and then only I realized it was because of you guys so kindly refund my money.

                                        The reference no of the purchase is
                                        ([protected]IGAGYLESK4)
                                        Thank you
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