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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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V
Vermanavin
from Mumbai, Maharashtra
Sep 13, 2019
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Address: B- 104, Orchid Suburbia, New link road,, Kandivali West, Mumbai City, Maharashtra, 400067

Dear sir,
I paid an amount of rs 47891.80 on 26/07/2019 from my axis bank account vide prn no.[protected] to be forwarded to atom technologies (Ryan international school).
Said amount has been deducted from my account but till date same has not been paid further.
Please resolve and return back rs. 47891.80 in my account as i have already paid my son's fee again today along with penalty.
Regards,
Navin verma
[protected]
[protected]@yahoo.com
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    P
    Priyank Mamar
    from Mundi, Madhya Pradesh
    Sep 12, 2019
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    Address: 11859 gali number 9 sat nagar block 2a delhi 110005, New Delhi, Delhi

    I ordered an product from paytm and today is the date of delivery and i did not get product and it is showing delivered... Either i want my product or i want my refund... I ordered men's black perfume and the order i'd is [protected]
    My name is priyank mamar and contact number is [protected] i want resolution as soon as possible... This is the worst service i m getting from paytm never expected about this fraud from paytm
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      M
      Ms chandrawat
      from Mumbai, Maharashtra
      Sep 12, 2019
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      Address: c-229,Talwandi, Kota, Rajasthan, 324005

      I would like to inform you that while booking ticket through irctc, bill payment of rs.2982.69 on september 10, 2019 towards (Paytm mobile solution) has been debited from my savings accountxx2814 (Icici bank) vide payment id:[protected]; consumer code:[protected]_irctc; bill reference information:[protected].
      -but ticket wan not booked and irctc showing that failed transaction as payment not received from bank.
      Aarif
      Refund is initiated from Amazon but not updated in account.
      Mob. No. +91 [protected]

      irctc transaction failed - Comment #3534732 - Image #0
      irctc transaction failed - Comment #3534732 - Image #1
      Rahul Verma 9695's reply, Sep 10, 2019
      This is to confirm that refund for amount 103.00 has been successfully processed on 9/1/2019 and the amount should reflect in your account by now.

      Refund Reference # 924408294467

      Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

      Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

      Thanks for choosing Amazon.in
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        H
        Harshsingh Saluja
        from Baikunthpur, Chhattisgarh
        Sep 12, 2019
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        Address: Sehore, Madhya Pradesh, 466001
        Website: Paytm.com

        Paytm took my 200 rs and telling that it's withdraw against dispute
        Please help me and give me my money back
        My money was in my paytm wallet i thought that it will be back in 24 hrs or less but still after 48 hrs its not back.
        I really needed that money for a urgent use
        Please help me to get my money back.
        Thank you.
        +1 photos
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          G
          Garima Kashyap
          from Delhi, Delhi
          Sep 12, 2019
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          Address: Ambala, Haryana

          Please initiate my refund because you had message me that the refund is generated . I have recharged a vodafone no. With ending 720 and recharge on this no. Is twice a time and this is not a small amount 399 recharge twice a time so my amount is refunded please i have requested you to refund
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            H
            hemalatharvk24
            from Mumbai, Maharashtra
            Sep 12, 2019
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            Address: 21a kuppu street, Kanchipuram, Tamil Nadu, 631502

            Today (11/09/2019) i have played onam special tournament rummy game on paytm first game app..

            There was a 4 round.. I have qualified to the round 3 and i was played round 3 (5deals)

            While declaring cards it throws a message "invalid declaration" not only for me for all the 4member except 1 (Hope that player must be from the paytm team) i have attched the screenshot plzz any one tell me is that really invalid or not

            They are cheating other ppl's money and time... Not only this incident...

            They will provide offer like that i[censored] deposit certain amount.. Then u will get bonus... But they never provide us.. I have raised too many queries to their team but they did not provide any kind of response
            +2 photos
            Yes, they did fraud on its game section, I also attach the screen shot if it.. Live proof
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              G
              gopal943071
              from Gopalganj, Bihar
              Sep 11, 2019
              Resolved
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              Resolved

              Address: E17 sec-09, Bokaro, Jharkhand, 827009

              Sir I am also cancelled my order but there will not cancelled order showing delivered and I lodge a complaint against this type of nonsense I am received fake and dublicate product so I request you to please refund my money Sir I am ordered this product when I received this product there is a fake, dublicate and dameged product will be delivered from your company I am also lodge a complaint about this so I request you to please refund my money as soon as possible please because I am not trusted with your company I am not understanding that so I request you to please refund my money as soon as
              My references no is[protected]
              My references no is[protected]
              Order no-[protected]
              So I request please take some needful action when I rise a complaint showing error massage something went wrong
              Date: Wed, 11 Sep 2019 22:44:36 +0530
              Subject: Re: Regarding your query with Paytm Care (Reference No.:[protected]
              Sir as your mail we are send all images but I have not weight machine I am not able to this snap but all photos are send but your team will not refund my money please check and refund the money because I am not sure and trust with your company and your support team they will authority to do anything so I request you to please refund my money because I am not trusted your products and your company seal will also broken and receive wrong and damaged product so I request you to please refund my money
              +1 photos
              Oct 12, 2019
              Complaint marked as Resolved 
              Sir what are you showing resolve my problem was not resolve yet please refund my money as soon as possible please resolve my problem
              Sep 21, 2019
              Updated by gopal943071
              Please take action and resolve my problem

              Oct 12, 2019
              Updated by gopal943071
              Not received any response not understand what I am doing please give me my money

              Oct 18, 2019
              Updated by gopal943071
              Please refund my money as soon as possible

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                M
                Ms chandrawat
                from Mumbai, Maharashtra
                Sep 11, 2019
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                Address: C 229 talwandi, Kota, Rajasthan, 324005

                I like to inform you that my bill payment of rs.2982.69 on september 10, 2019 towards (Paytm mobile solution) has been debited from my savings accountxx2814 vide payment id:[protected]; consumer code:[protected]_irctc; bill reference information:[protected]
                But ticket booking failed & irctc showing status that payment not received from bank. Kindly revert back debit amount in my acvount as earlist.
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                  R
                  Razak Sheikh
                  from Mumbai, Maharashtra
                  Sep 11, 2019
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                  Address: Garden view bldg, Flat no. 201, chappel rd, bandra west, mumbai 50, Mumbai City, Maharashtra, 400050

                  I got the below text message from
                  PAYTM
                  WE WILL HOLD YOUR PAYTM AMOUNT AFTER SOMETIME
                  COMPLETE YOUR PAYTM KYC PAYTM OFFICE PH [protected] called on this number went as no answer. Few hrs later I got a call from same person asking i had called for incomplete Paytm KYC and need to download quick support app. After which he can guide me on completing my KYC. After downloading the app call got disconnected. As soon as i could realize later when i picked up my phone got several OTP's in my phone and that person withdrew 7000 from my Debit card txfd to paytm wallet and from wallet to his paytm account. Paytm customer care is very rude said have lodged complaint and no guarantee of the dispute reversal and till date no concrete response as according to them person has used money hence cannot get reversed. i urge to please follow up and try to investigate on this fraud and help me in getting my money back.
                  Transaction ID:
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                    D
                    Dhiraj7403
                    from Mumbai, Maharashtra
                    Sep 11, 2019
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                    I had done transaction on zomato via paytm and as per offer in my paytm account, I should get cash back for it, but they didn't even count my transaction and nor giving cash back. Even I contact to customer care but they are not responding saying that they are validating, but yet not update..
                    Please help..Otherwise this paytm will cheat with others also.
                    My RRN NO. IS[protected]
                    Paytm no. [protected]
                    Sep 12, 2019
                    Updated by Dhiraj7403
                    Yet the problem is not resolved, they saying that transaction is applicable only on wallet but where it is mentioned, see screenshot. They are cheaters

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                      M
                      Mithila kumar
                      from Delhi, Delhi
                      Sep 10, 2019
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                      Address: D-115 Dakshinpuri dr. ambedkar nagar new delhi, New Delhi, Delhi, 110006

                      Sir/madam,
                      I have paid the electricity bill with order number [protected] on date 10/09/2019 time 12.51 pm

                      I am not interested for the insurance said above in the subject. Kindly cancel the "home burglary insurance" of rs. 2 lac of 1 year for rs. 199 which added by default, it is ticked in check box automatically. I also request you to refund ₹ 199 into my bank account or paytm wallet.
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                        R
                        Rahul Verma 9695
                        from Lucknow, Uttar Pradesh
                        Sep 10, 2019
                        Resolved
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                        Resolved

                        Address: Lucknow, Uttar Pradesh

                        This is to confirm that refund for amount 103.00 has been successfully processed on 9/1/2019 and the amount should reflect in your account by now.

                        Refund reference #[protected]

                        Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                        Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

                        Thanks for choosing amazon.in
                        +2 photos
                        Sep 10, 2019
                        Complaint marked as Resolved 
                        No
                        Sep 10, 2019
                        Updated by Rahul Verma 9695
                        Yes
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                          P
                          piyush09102001
                          from Mumbai, Maharashtra
                          Sep 10, 2019
                          Resolved
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                          Resolved

                          I recently ordered something through amazon which i payed through paytm payment bank channleised through upi. But i cancelled the order within few minutes. I contacted amazon for the refund they said and i recieived notification regarding refund has been intiated. While the bank taking time.. While it is more than 5 business days i still have not recived my refund while. No. Customer executive is resolving my complaint at paytm i have called them 5-6 timed messaged them through differnt channls. But none of it works. Please look. Into. The matter otherwise i have to take some. Legal options.
                          +1 photos
                          Sep 10, 2019
                          Complaint marked as Resolved 
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                            S
                            Sekh yusuf
                            from Mumbai, Maharashtra
                            Sep 10, 2019
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                            Address: 713143

                            My name is-sk yusuf. Sir i buy a product 26 august by amazon and i payment 277 rupees by paytm upi. But i return this product because not useful this product. Amazon send a mail - this is to confirm that refund for amount 277 has been successful professed on 09/01/2019 and the amount should reflect in your account by now.

                            Refund reference[protected]
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                              S
                              Sanjib das1
                              from Mumbai, Maharashtra
                              Sep 10, 2019
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                              Date 31/08/2019 i have make a payment using paytm upi rs. 1076 on amazon.. But some reason i cancel this order and request to refund to amazon and amazon also initiate refund the reference id is[protected] but paytm not added the amount on my account.. When i give the reference id to paytm payment bank customer care he told me we not receive any amount...
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                                A
                                Andrew2702
                                from Thiruttani, Tamil Nadu
                                Sep 9, 2019
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                                Address: 426/11 BHARATHISALAI,KARIKKADU,PATTUKKOTTAI, Thanjavur, Tamil Nadu, 614602

                                I purchased a limited offer pack on 08/09/2019 morning but I didn't receive the benefits of the purchase ie) I didn't receive the gems and mega box in game amount of Rs:400 is debited from my account.

                                I first I thought it was an error on the game side so I contact them they asked me to wait for 24 hours and then I asked them again they told to provide them with the GPA code by Google and then only I realized it was because of you guys so kindly refund my money.

                                The reference no of the purchase is
                                ([protected]IGAGYLESK4)
                                Thank you
                                +1 photos
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                                  Andrew2702
                                  from Thiruttani, Tamil Nadu
                                  Sep 9, 2019
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                                  Address: 426/11 BHARATHISALAI,KARIKKADU,PATTUKKOTTAI, Thanjavur, Tamil Nadu, 614602

                                  I purchased a limited offer pack on 08/09/2019 morning but I didn't received the befinits of the purchase ie) I didn't received the gems and megabox ingame amount of Rs:400 is debited from my account.

                                  I first thought it was a error on game side so I contact them they asked me wait for 24 hours and then I asked them again they told to provide them with the gpa code by Google and then only I realized it was because of you guys so kindly refund my money.

                                  The reference no of the purchase is
                                  ([protected]IGAGYLESK4)
                                  Thankyou
                                  +1 photos
                                  Sep 12, 2019
                                  Updated by Andrew2702
                                  I still didn't receive my money. please solve this problem as soon as possible, thankyou.
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                                    G
                                    gopal943071
                                    from Gopalganj, Bihar
                                    Sep 9, 2019
                                    Resolved
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                                    Resolved

                                    Address: 827009

                                    Sir i am ordered this product when i received this product there is a fake, dublicate and dameged product will be delivered from your company i am also lodge a complaint about this so i request you to please refund my money as soon as possible please because i am not trusted with your company i am not understanding that so i request you to please refund my money as soon as
                                    My references no is[protected]
                                    Order no-[protected]
                                    So i request please take some needful action
                                    +1 photos
                                    Sep 21, 2019
                                    Complaint marked as Resolved 
                                    Not refund of the money to me please provide refund my money Sir what are you showing resolve my problem was not resolve yet please refund my money as soon as possible please resolve my problem
                                    Sep 09, 2019
                                    Updated by gopal943071
                                    Sir I am also cancelled my order but there will not cancelled order showing delivered and I lodge a complaint against this type of nonsense I am received fake and dublicate product so I request you to please refund my money Sir I am ordered this product when I received this product there is a fake, dublicate and dameged product will be delivered from your company I am also lodge a complaint about this so I request you to please refund my money as soon as possible please because I am not trusted with your company I am not understanding that so I request you to please refund my money as soon as
                                    My references no is[protected]
                                    My references no is[protected]
                                    Order no-[protected]
                                    So I request please take some needful action when I rise a complaint showing error massage something went wrong

                                    Sep 09, 2019
                                    Updated by gopal943071
                                    Sir please refund my money I am also cancelled my order but there will not cancelled order showing delivered and I lodge a complaint against this type of nonsense I am received fake and dublicate product so I request you to please refund my money Sir I am ordered this product when I received this product there is a fake, dublicate and dameged product will be delivered from your company I am also lodge a complaint about this so I request you to please refund my money as soon as possible please because I am not trusted with your company I am not understanding that so I request you to please refund my money as soon as
                                    My references no is[protected]
                                    My references no is[protected]
                                    Order no-[protected]
                                    So I request please take some needful action when I rise a complaint showing error massage something went wrong

                                    received this product there is a fake, duplicate and damaged product
                                    received this product there is a fake, duplicate and damaged product
                                    received this product there is a fake, duplicate and damaged product
                                    received this product there is a fake, duplicate and damaged product

                                    Sep 10, 2019
                                    Updated by gopal943071
                                    Sir please refund my money as soon as possible please sir because my complaint is long time requesting please refund my money as soon as ok
                                    They will say me long time to resolution please give my payment ok

                                    Sep 14, 2019
                                    Updated by gopal943071
                                    Sir not yet received my money so I request you to please refund my money as soon as

                                    Sep 14, 2019
                                    Updated by gopal943071
                                    Not received my refund of the money please refund my money

                                    Sep 21, 2019
                                    Updated by gopal943071
                                    Sir what are you showing resolve my problem was not resolve yet please refund my money as soon as possible please resolve my problem

                                    I am buy new sim card and i m create new paytm account but paytm show already have a account

                                    received this product there is a fake, duplicate and damaged product - Comment #3530539 - Image #0
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                                      A
                                      Asif Dilawar
                                      from Noida, Uttar Pradesh
                                      Sep 8, 2019
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                                      Have purchased worth rs. 799, the amount got deducted from the bank, but i didn't got the uc's. I have also texted the consumer care service, but they are also not replying, kindly help me with this, below are the proof of the successful payment to the times of money limited for purchasing the royal elite pass season 9.

                                      Kindly please help me to get my refund back, i don't have any source : (
                                      +2 photos
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                                        V
                                        Vijay Baswani
                                        from Bhavnagar, Gujarat
                                        Sep 8, 2019
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                                        Address: G.F.19. DARSHMAM OASIS COMPLEX, KHODIYAR NAGAR CROSS ROAD NEW VIP ROAD, Vadodara, Gujarat, 390019
                                        Website: Na

                                        Respected sir/mam.

                                        I have purchased paytm swipe machine for my shop dolly ethnic vadodara-gujrat.
                                        At that time paytm executive said you will get 💯 refund if you are returning machine during one year and now i want to return that machine and they are not giving refund full amount.

                                        Now they are giving 50% amount and showing t&c.
                                        That's cheating by most sincere payments bank paytm.
                                        Rent for machine also high compared to other available options in market.

                                        Request all customers and retailer don't buy paytm machine it's transection commission and other hidden t&c are looting our hard earned money.

                                        Thank you.
                                        Regards,
                                        Vijay baswani
                                        Vadodara gujarat
                                        [protected].
                                        +1 photos
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