PayTM Mobile Solutions Complaints & Reviews

This is regarding the cancellation of bus tickets. I booked a bus tickets through paytm on date 25th May 2015. The date of travelling was 08th June 2015. After some days, I found out that I have to change my date of travelling. So, I decided to cancel my ticket on 3rd June and in the ticket it was mentioned that if I cancelled my ticket b/w 72-168 hours before the bus start time, then I will get 80% of the amount. So I decided to write a mail to [protected]@paytm.com for the ticket cancellation on 3rd june 2015. And I got reply from paytm that they will get back to me at earliest. But after that I didn't receive any calls or mails from them. No refund was made. Then I again wrote a mail for cancellation on date 08the june and this time I got a reply that the cancellation cannot be done.

Dear sir, You have debited in my credit card a/c Rs.3000/- in three times i.e Date 27.05.2015 & 10/06/2015 through reference no 222849, 352949 & 795429 I have not done this transaction, so kindly resolve this issue. Thanking you K.SUBBA RAO [protected]

Dear Paytm i paid one vodafone bill throw paytm no. is [protected] to my icici credit card on 27th-may-2015 but vodafone person said me they not receive the amount 1168 till yet. i am very disappointed for this paytm services because i register the same complaint twice by paytm IVR but you people did not bother about this even i am not recive any single call from paytm for this. i realy dont know wat should i do for this until unless go for register the same complaint in consumer court. transaction no.:489146 so request you to please revert me back as soon as possible Regards, Abhishek Malhotra [protected]

my login Id is [protected]. My mobile No. is also [protected]. I placed an order on 12June2015 7:26PM for emergency purpose. My money Rs.255/- was debited from my ICICI A/c. But still tata photon plus Mobile [protected] was not received this recharge amount. Order status is "Waiting for operator confirmation". Please do the needful as early as possible. Order details are as below.Order No.[protected] Rs. 255 11 JUN '15 5:02 AM Recharge of tata photon plus Mobile [protected] Qty : 1 Rs. 255 Waiting for operator confirmation.

Hi Team, On 25th May, I paid my ACT Fibernet bill (Rs 1500) through PayTm, CCAvenue Order #CCACE1AON143 Paytm Cash Txn ID E860D9E298D3360C The order status showing as successful, but the ACT Fibernet doesn't receive the money and immediately I got mail from ACT FIbernet saying transaction was unsuccessful. From last 2 weeks I am sending mails to PayTm team at [protected]@paytm.com, but there is no response. Please help to resolve the issue asap and credit back my deducted amount. Thank you, D. Kiran Kumar [protected]

I have ordered "Luxemburg Imported Seamless Pushup", but Patm sent me low quality cheap product, when i ask they are saying "Seller does not accept returns for this product" the product which is sent to me don't have tag, and showing very low quality.

Dear sir, Myself Gurdeep singh account holder of Paytm, registered on my airtel mobile no [protected]. Registration date is 09/05/2015. As i purchased a new samsung galaxy core prime from spice hotspot and i got a paytm promo voucher of 500 for 5months Promo code : SARCVYUSDJTJ4T I got 100/- at that time from this code and i added it to my paytm wallet. I never used it and when i checked my account again on the second month as on 09/06/2015 then it shows zero balance with any order and even i not able toh use this voucher code again for adding second month balance. I m seriously very confused about where my wallet balance (100/-)gone and how to add my balance through the voucher i have given (mentioned above). Kindly look after my problm and add my 500 ruppees to my wallet as mentioned to me with this promo code and till now i have not got any other promo code yet, this is the only promo code that i have. Thank you Gurdeep singh [protected]

i have made mobile recharge through my Debit Card on Paytm and it replayed that "Recharge of Airtel Mobile [protected] for Rs:50 and another one Rs:35 is successful". I got a message that contains "An Amount of 35 INR has been debited to A/c XXXX1023891 by POS transaction another one An Amount of 35 INR has been debited to A/c XXXX9596 by POS transaction ". But till now I should not get mobile recharge balance.Hence I request that please process my request.

I have purchased Godrej Navtal lock from PayTM online through application. The lock is delivered onetime but the problem is lock I received is damaged. So I requested PayTM to guide me to return/replace the lock through email. But even after the 23 email chain there is no response from paytm. They have promised to collect the lock the day before yesterday but they havn't collect it or either answer properly. One main issue is PayTM is not proving any customer care number when we are putting online orders and second problem is when we email to PayTM they are assigning fresh customer care executive to him/her I have to every time explained the issue. So the whole issue is being mashed up. Here though the dispute amount is less but by considering the increasing trend to online shopping customer should be protected against such events and also this information should be spread across the public so before purchasing any product from PayTM one can think 100 times. I personally request you to brodcast this issue on TV channel so PayTM can understand the seriousness of the issue. Thanks, Bhupat

Now i have recharge with 46rs of airtel prepaid with my bank account debit card and then the amount is dedected from my account balance bt not recharge my mobile and not getting any offers from network provider. So please send my balence to my paytm walet.

I had ordered a Dell Laptop on 29th May 2015, for which I had paid Rs 44, 833 during the checkout itself. I received the package on 6th June 2015. On opening the package I found that there was no laptop inside but a brick instead. I immediately sent an email to [protected]@paytm.com and a message to paytm's verified facebook page, along with photo proof. They initiated a pick-up request in their system and a courier representative was on my doorstep after 2 days. But the courier guy told me that he was instructed to receive a laptop from me. Since I had received a brick and not a laptop I told him to contact his seniors about the issue. He called his seniors and they refused to receive the return order. Now after that I've sent them e-mails and facebook messages about the current situation and all they've done is send me readymade template replies. They don't seem to be taking any action. It has been 6 days since I made the aware about the situation and the problem has not been solved yet. They didn't even have the courtesy to call me to say sorry about the situation. This is a perfect example of an disorganized company!

I Was Made a Payment of Rupees 360/-on Dated 10/06/2015, Via Paytm Bill Payment Portal But Vodafone Company is Still Not Updating My Billing Amount on My Number and i Have Charged Overdue Amount for Same and i Have been unable to Make a Call From my Number Just Because of Non Payment of Due Amount, Whereas Payment is Shown Updated in My HDFC Account. Payment Done for Number-[protected]. Vodafone Operater. Order No.[protected] [protected] Requested to You Please Resolved this Issue. Rgds Rahul [protected] rahul.[protected]@gmail.com

Hi I have registered complaint for product-Wrong Color/ Delivered as not matched with the description given on website . Ticket #[protected], Asked me to send pictures, ( june 1 I sent pictures as requested by AJAYPAL ) June 3, I asked for status for the same, then afterwards NO RESPONSE Again, June 6 I registered complaint Ticket #[protected], I got again response to send pictures by GAURAV ..he said pictures did not received, I again sent pictures on June 6 Again, I sent mail Ticket #[protected]:, Neha asked me to send pictures again, this is third time I sent pictures, June 8, till NO RESPONSE ( three four times I sent the pictures ) June 9, again Ticket #[protected] GULSHAN asked me to send pictures again, I mentioned that I have already sent but again I sent him pictures NO FURTHER RESPONSe JUNE 10, NO RESPONSe JUNE 11, Ticket #[protected], VAIBHAV, asked me to send pictures again and I again sent pcitures JUNE 12, No RESPONSe ... DO you want me to attach pictures here, I am attaching .. ISSUE was I placed order for GREEN color chopper and I got one in purple, , , same Day of delivery I requested return request but from 29th May to TODAY 12JUNe, I am keep senidng mails with pictures as asking me again and again BUT NO RESPONSe .. [protected]@gmail.com, [protected]

Order no.[protected] Way bill no.[protected] I ordered original samsung tempered glass for samsung galaxy note 3 neo. It was a prepaid order. I received delivery 5 days late then expecte. But after opening the packet i foung "RAJ SHREE" soap inside the package worth Rs. 5. I am regular customer of paytm both for shopping and online recharge this is 1st time i am cheated. So i expect paytm to act in professional manner. In the past month i ordered phone worth Rs21000 and i did not complain Because order was correct so i will not lie for Rs299. Supplyer detail. Singla trading co. (23471) Punjab. 151001, phone[protected]

The money they offered is not recieved ..by completing some queries The message they spreded is: http://paytm-promo.com 🎯 PayTm promo offer. Get Rs 200 free mobile recharge. Visit above link to get recharge. NOTE : Offer valid across India! Not supported in Opera Mini browser..

i ordered a Adidas track paint but it was of small size so the company requested me to parcel it back and they will refund me my money back with courier charges but almost a month has passed they have not refunded it and they are also not replying to my mails...this is very frustrating, ...now from future i am not going to order anything from paytm

Hi Team, I have purchased mobile from your company.My order number was[protected].We appreciate the kind of services received till now from you was very good but this time, the piece was faulty one.Its not charging properly and also discharging very fastly. I am your regular customer.So i was feeling very bad about the quality of product received from your side.I have received the piece on the 4th of this month. Please tell me the procedure to return the piece as soon as possible.Hope I will get positive reply from your side.Please reply as soon as possible and kindly contact me. Thanks & Regards, Anshul Jain Mo. [protected]

Today I will recharge to payatm application. Bt recharge was not successful . In my sbi account my money is dedicated. And payatm was given to a msg my recharge was successful. Bt recharge is NT successful. I will also call to smart customer care and he will say that your recharge is NT successful. I will snd the picture of acc. Last transaction and msg of payatm msg And timing is 11.6am date is 11-6-15

hi all, please don't believe paytm sellers and website too, I had order air bed worth rs 3000 but when received the product i found that its was damaged and i m unable to use it. i raised complaints after the week and week of mail communication finally they gave Rs 150 as complimentary and closed the ticket. I am unable to rate the seller as well in the website. I think they are the No 1 frauds in India online shopping. so people pls don't order anything from their website, full of frauds and fake products. if guys want i will have the mail proof with me. Regards, Rajesh C

my login Id is [protected]. My mobile No. is also [protected]. I placed an order on 11June2015 5:02AM for emergency purpose. My money Rs.100/- was debited from my Andhra Bank A/c. But still Idea Mobile [protected] was not received this recharge amount. Order status is "Waiting for operator confirmation". Please do the needful as early as possible. Order details are as below. ORDER NO.[protected] Rs. 100 11 JUN '15 5:02 AM Recharge of Idea Mobile [protected] Qty : 1 Rs. 100 Waiting for operator confirmation