PayTM Mobile Solutions Complaints & Reviews

Hi, My Paytm account was hacked and some one made a recharge of Rs 200 from my paytm wallet. The phone no on which the recharge was made is [protected]. The registered mobile no for my account is [protected] and E mail id is 21srivastava.[protected]@gmail.com Previously this was used/hacked by some other email id. Please look into this issue and provide me the solution as soon as possible. Regards, Shreya Srivastava contact no -[protected]

This is regarding the Order #[protected], which was place on May 04th, 2015 and returned immediately after receiving, as the product delivered was not in New condition. Attached is the SMS (Rcvng Ack.jpg) and the email for return acceptance (ReturnAcceptance.png), acknowledged by the seller on 18 May 2015, after sending back the product. As you can see its already been too late for the refund process and when i approached the PayTm via email, instead of checking there system and waiting time, they were asking for the scanned copy of "return receipt". More or less everytime we comunicate with PayTm, a new person comeup and the conversation start over again from the scratch. Requesting you to please process the refund to the source ( as the payment initiated via a HDFC Credit card).

Dear Sir/Madam, I have placed an online order of ‘Nikon Action EX 8X40 CF Binocular’ to Paytm (Orde No.[protected] of Rs. 10, 757/- on Monday, May 25, 2015 18:41:17. On 3rd June 2015 Paytm has confirmed me via e-mail that they are unable to deliver the product. I immediately cancelled the order but till today they did not refund my payment. I wrote sever e-mails to their customer care and other e-mail ids, whatever available on its web site, but hardly had any impact. Whenever I register complain by e-mail they return replying “will resolve your issues within 24-48 hours’. Their so called 24x7 customer care number, [protected], is bogus and hardly gets responses from anyone. This is a case of fraud and cheating. I am clueless what to do and beg your kind help. If you search in Google you will find numerous such cases. I do not know how these kind of fraud companies get registration for such kind of e-tail business and they are continuously advertising in almost TV channels. I do not know how our rights are protected against such kind of fraudulence cases from such many online companies available in our country. My kindest to you that kindly escalate my issue with Paytm and arrange refund of my money of Rs. 10, 757/-. Kind regards RK Goswami Flat No. A1/8, 3rd. Floor, Police Computer Apartments, Opp Plaza Market Vasundhra Enclave Delhi-110096 Mobile- [protected]

i had not received my recharge money pls send my refund money in my account. Hi there, We are really sorry that your Recharge of Airtel Mobile [protected] for Rs.201 failed. Your money(Rs.201) has been refunded and is now available in Paytm Wallet for immediate reuse. You can use Paytm Wallet for recharge, bill payment or buying any item at Paytm. For more details go to Paytm.com/PaytmCash For any query on this Paytm order number [protected], another one is For any query on this Paytm order number [protected]

I transferred money from Paytm Wallet to Bank on[protected], they said I would receive the money in my bank account 3-10 days. It's already been 10 days & I haven't received the money in my bank account yet. Bank Txn ID: 55633150 Paytm Cash Txn ID 7577543E17FB29DE Login ID- +91 [protected]

My order no. [protected] was cancelled by Paytm. Reason I'm writing here is that this is 4th time Paytm has cancelled(in last month) my order stating the same reason as "Hi Shubham, I'm sorry to inform you that your order has cancelled due to product damaged in transit.." So, there is something wrong for sure. One more thing I observed is that prices of cancelled products have gone up after my cancellation, that might be reason. If you can't deliver the product, then why are you selling it? login ID- [protected]

I beg to inform you that I done recharge of bsnl phone number but it does not recharged but I gei my money back to my paytm wallet then I decided to give money back to paytm wallet but it does not get transferred to his account. But suddenly then I tried again to send it shows me 0 balance in my paytm wallet. It shoes to me that the money is cut down to paytm order no #[protected]. And paytm transition id is 39F74906D76D8295. So at last I wont my money back kindly transfer my money back to paytm wallet

Order No.[protected] I have ordered the Butterfly 4 burner gas stove flame Auto Ignition on 27th May 2015. on 5th June I have received the message that the seller orchid sales has expressed their inability to deliver the order due to unavailability of the product. I want to know the status and let me know the time when can i get my order. If you cant please pay back as I have already pay online on the same day through net banking. Hope you revert back as soon as possible. Thank You Ankita Patel [protected]

I Have purchased K london black and brown wallet with item no.[protected] on 2nd of june 2015.i received this product today on 8th of june 2015.i found this product DUPLICATE.So i want to return the product.so kindly arrange for the re-pickup of the same. order no. [protected] cc transaction no. [protected] my contact no. [protected]

I had ordered Mi Power Bank 10400 mAh (Silver) for Rs. 700 out of which I got Rs. 300 as cashback.After receiving the order I found that it was a duplicate product so I returned the item.Now seller has received the item but I didn't got Rs. 400 (Balance amount) back to my account or wallet. After complaining through mail many times(more than 5-6 times) I am getting the same response that your amount is credited but in reality I didn't got my amount. I am not able to connect them through phone because the number they have provided to their sites is not connecting to their support team.I am only getting recorded voice. Till now I have wasted a lot of time behind this but neither i am getting my amount back nor i am getting any appropriate resonse from them.

Hi, I've recharged to reliance no. [protected] but i suppose to recharge [protected] order no. is [protected]. I have created 2 ticket but i didn't receive proper reply. The mobile no. [protected] is not in use. The ticket no. #[protected] i get reply that "your payment is still on hold in reliance we will will refund your amount in your Paytm wallet if do not hear anything from them in next 24 hours" on May 5th. More than 3days still i didn't get proper reply.

Paytm, Today at 3.32pm, i have recieved the messgae that 1500 rs was deducted from my account automatically. While someone has made the purchae for giftxoxo.com Please arrange to resolve this on urgent basis and arrange to refund my money asap. "Hi there! You just made a payment to giftxoxo Rs. 1500.0 was deducted from your Paytm wallet. Your updated Paytm wallet balance is Rs 35.0. For future reference, your transaction id is 301850AE52CFA289" Regards, Avin

I HAVE BUY A 2G PLAN OF RS 199 on my Vodafone no [protected], BUT TILL NOW IT IS NOT ACTIVATED ON MY MOBILE. IT IS MY FIRST EXPERIENCE ... AND IT COMPLETELY SUCKS. Please solve my problem otherwise i will take serious step my no is [protected]. contact me ASAP

Today (8/6/2015) I have made my payment through Paytm, the amount was debited from my account. But still its not showing in my airtel mobile. From morning onwards the Paytm site is loading. I need my money ASAP... Payment of Rs. 500 is received by Paytm ! CC Transaction No [protected]

Order number is[protected]...we received the courrier but we found stone instead of mobile phone. So kindly see the attached photos and we need the our payment return. i done by complain 3rd jun, but i didn't get any reverse pick-up and refund. Regards, Shanthipriya

[protected] my order no. It's been very bad experience in paytm for me all the time I order some thing my order vl be cancelled or delay. Delay means OK but for 5 or 10 days delay what's the use off shopping online wast if time if can't deliver the product means hv to inform us so that we can think of some thing to shop in other websites very bad but to say but very bad service

Dear Sir, Airtel Customer Support But Not Showing Balance Refund Paytm But Not show Paytm Balance Refunded Date[protected] Refund Balance My Paytm Wallet Ticket #[protected]: RCtkt - Help Query Ticket #[protected]: RCtkt - Help Query Ticket #[protected]: RCtkt - Help Query Ticket #[protected]: RCtkt - Help Query Ticket #[protected]: RCtkt - Help Query Ticket #[protected]: RCtkt - Help Query [protected]@gmail.com | Order Number: RCtkt[protected] | Message: Dear Sir, Ankur ji The operator reference number is [protected] i have recharge my Airtel Digital Tv Showing Recharge Successfully But Not Credit My balence on my digital Tv so i am Contact My Airtel Digital tv Customer Care he saying your Cash is return your Paytm on 1/06/2015.But i am check my wallet but not recived payment so please need Help me ? | Issue Type: Recharge showing as success, but not received | Order No[protected] 21 May '15 6:51 pm Recharge of Airtel Digital TV DTH [protected] Your order is successful please Refund balance my wallet Rs-2410 | Issue Type: Bill payment showing as paid, but not received

i just ordered ceiling fan from paytm.com my ORDER NO.[protected] date[protected] i ordered 2200mm ceiling fan they sent me 1200mm fan wich is defective not working in both case paytm giving wrong detail of product and send defective product... i just called and told them about this they are not giving me my money back and not pick uping this product please help me now paytm not answering my any email or phone calls.. Thanks, Sanjay Dagra Jamnagar

Hello, I had cancelled a order ORDER NO.[protected] on paytm of Rs 2152 on 29th may. As per the rules The money was added to my paytm wallet.But the problem starts When i tried to refund the money (Rs 2147) from wallet to my credit card from where i had paid On 1st June.It immediately pops up a message that "Transaction failed due to technical error". But then in the order status it shows Pending status.And the wallet cash got deducted.Since then i have contacted several times with paytm support.But no body is giving me any satisfactory answer.every body is saying they will get back to me in 24 hours.but nobody is really helping my to get back my money.I also wrote on their facebook page.But no result all they are saying working...Please do some thing so that i can get my money back Paytm Cash Transaction is "0E0C9C17897E2EC5" Thanks Subhajit Singha Roy Reg Mobile No :[protected](Paytm) Email: [protected]@yahoo.com(Paytm)

To whomsoever it may concern. I purchased items from Groupon, paying through my paytm wallet. Firstly, they arent giving me cashback on the products, which is supposed to be of Rs 1100. Secondly, their customer care have stopped answering my mails. Thirdly, they have deducted money from my debit card without notifying me. I request you to look into the matter and take actions accordingly as soon as possible. You can contact me on [protected]. My transaction ids are: 0D786393ECFD6BDB 2168466B3CDF1942 Thanking You, Mansi Goel