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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 868

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A
anshul1601
from Pune, Maharashtra
Jun 11, 2015
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Address: Udaipur, Rajasthan

Hi Team, I have purchased mobile from your company.My order number was[protected].We appreciate the kind of services received till now from you was very good but this time, the piece was faulty one.Its not charging properly and also discharging very fastly. I am your regular customer.So i was feeling very bad about the quality of product received from your side.I have received the piece on the 4th of this month. Please tell me the procedure to return the piece as soon as possible.Hope I will get positive reply from your side.Please reply as soon as possible and kindly contact me. Thanks & Regards, Anshul Jain Mo. [protected]
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    Abhishek kumar sahu
    from Mumbai, Maharashtra
    Jun 11, 2015
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    Address: Durg, Chhattisgarh

    Today I will recharge to payatm application. Bt recharge was not successful . In my sbi account my money is dedicated. And payatm was given to a msg my recharge was successful. Bt recharge is NT successful. I will also call to smart customer care and he will say that your recharge is NT successful. I will snd the picture of acc. Last transaction and msg of payatm msg And timing is 11.6am date is 11-6-15
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      Yamaha Rajesh
      Jun 11, 2015
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      hi all, please don't believe paytm sellers and website too, I had order air bed worth rs 3000 but when received the product i found that its was damaged and i m unable to use it. i raised complaints after the week and week of mail communication finally they gave Rs 150 as complimentary and closed the ticket. I am unable to rate the seller as well in the website. I think they are the No 1 frauds in India online shopping. so people pls don't order anything from their website, full of frauds and fake products. if guys want i will have the mail proof with me. Regards, Rajesh C
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        H
        Hima Bindu Kuraganti
        from Hyderabad, Telangana
        Jun 11, 2015
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        Address: Hyderabad, Andhra Pradesh

        my login Id is [protected]. My mobile No. is also [protected]. I placed an order on 11June2015 5:02AM for emergency purpose. My money Rs.100/- was debited from my Andhra Bank A/c. But still Idea Mobile [protected] was not received this recharge amount. Order status is "Waiting for operator confirmation". Please do the needful as early as possible. Order details are as below. ORDER NO.[protected] Rs. 100 11 JUN '15 5:02 AM Recharge of Idea Mobile [protected] Qty : 1 Rs. 100 Waiting for operator confirmation
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          M
          moisonjhn
          Jun 11, 2015
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          Address: New Delhi, Delhi

          I ordered ASUS zenfone 5 in paytm. When i was checking item descriptions they are mentioned that earphone is included within the box. But after receiving the item earphone is missing in box. So i wrote a mail to paytm care. But they are worst than that. Not responding for customer complaints.
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            9
            9munna9
            from Nagar Karnul, Telangana
            Jun 11, 2015
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            Address: YSR, Andhra Pradesh

            since 2 month i have'nt receive the refund amount 20, 745.when ever i use to keep the messages they use to tell the same reason that we have already refunded i am not able to see any amount in my bank account and they will tell another reason that please add the cashback amount 5182 to the wallet we use to transfer full amount to account.
            no one has replied me there no any response from there
            no one has replied me there no any mail or phone call from them
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              S
              sachin saad
              Jun 11, 2015
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              Address: Ghaziabad, Uttar Pradesh

              Purchase micromax unite a092 delivered.Next 4th day first time Product problem is automatically Power-Off And any time Screen touch Problem start. Immediately Contact Paytm toll no.man said this handset is new continue running automatically this problem is solve.otherwise handset more and more problem.so complaint again. No action my problem.
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                S
                sachin saad
                Jun 11, 2015
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                Address: Ghaziabad, Uttar Pradesh

                sir, please help me I am tell us starting story Online website shopping name is Paytm.com .Purchase smartphone Micromax Unite A092 delivered.Next 4th day first time Product problem is automatically Power-Off And any time Screen touch Problem start. Immediately Contact Paytm toll no. man said this handset is new continue running automatically this problem is solve.otherwise handset more and more problem.so complaint again. Second time Again complaint this time ask this problem and return answer Demand is D.O.A letter for this handset. And Product Returns in paytm.com .So I am going to Micromax customers Service asking this problem. Man said "We can not issue the D.O.A for this handset.because invoice Date is over 07 days. D.O.A Policy is valid for 07 days from Purchasing date of handset". Upload www.complaintboard.in D.O.A policy image is Proof with Stamp available. Issue by Micromax center, Ambedkar Road, Computer Market, near Old Bus Stand GHZ So, I am not available D.O.A letter. Buyer name = Kapil saad Registered mobile number/e-mail ID = [protected] • Order Number =[protected] • Product Name = Micromax Unite A092 • Date of Purchase = 4 Feb 2015 • Order Value = Rs 4902 Please this product Pick-up And Please product amount back in my account. Purchase another product.
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                  R
                  Rinkeshjain23
                  from Raipur, Chhattisgarh
                  Jun 11, 2015
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                  Address: Gwalior, Madhya Pradesh

                  I installes all apps as per instructions given to me and i follow all steps and then your verification is also succeed and then with in 12 hours i not getting the. 200 rs. Recharge so please give back my money My Paytm unique transaction id is - PTM[protected]
                  Not recived my 200 rupees in paytm
                  I installed all apps and its been around 20 hours but the recharge of 200 not received yet . my mobile no. [protected].

                  Rajesh kumar
                  I am not receive eng a 200 rs my moble no [protected]
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                    P
                    Pooja2agarwal
                    from Delhi, Delhi
                    Jun 11, 2015
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                    Address: Bangalore, Karnataka

                    Hi, This is in reference to my order number[protected]. I did online payment for the product whose Payment Number is [protected]. The product is not yet delivered by on my Paytm account it shows delivered.It is like i have paid and somebody else has the product. Can you please rectify this either get me the product or give my money back.
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                      A
                      arvind2386
                      Jun 11, 2015
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                      Address: Bulandshahr, Uttar Pradesh

                      Dear Sir/Mam I have recharge my mobile Number [protected] with sum of Rs.199 through paytm which was unsuccessful from paytm.but the amount was debited from my kotak bank account and i have also receive confirmation email from my bank .my order No [protected] kindly solve my complaint . Regards Arvind Sharma mob.[protected]
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                        M
                        Manzaa Ulthur
                        from Jodhpur, Rajasthan
                        Jun 11, 2015
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                        I had cancelled ORDER NO.[protected] some days ago because of the wrong pin code. But these paytm guys have changed the cancelled status to delivered status without actually delivering the product. And more over I have sent 10 mails to support team and they keep telling we will get back within 24-48 hours time with different representative names, but no one turns up. This is a malfunction from paytm's side. I need a justification of what happened, because I have all evidence with me ...
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                          Parvesh Sheoran
                          from Mumbai, Maharashtra
                          Jun 11, 2015
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                          Address: Gurgaon, Haryana

                          Hi Team, Please confirm time period for delivery for correct product, as delivered item is not exact same as details were given. Below are the points for product return It has only one USB output but as per product detail it should have 2 ports. it could not even charge mobile (Micromax A110Q) single time, ideally it should be change 4 times once power bank is fully charged.
                          Experience with Paytm is so bad, on one is eager to even reply on mail & number given for customer support is always ask for record a voice mail only.
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                            Yokesh VS
                            from Bengaluru, Karnataka
                            Jun 11, 2015
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                            Address: Bangalore, Karnataka

                            I had booked a ticket from Nagercoil to Bangalore on April 24th. But the bus was cancelled on 23rd and I got a message from the travels on 23rd evening. Then I applied for ticket amount refund. But no body is addressing my issue. I have raised multiple tickets in Paytm. But they are not responding properly. Paytm Ticket ID #[protected] Paytm Ticket ID #[protected] Paytm Ticket ID #[protected] PLEASE HELP ME!! IT HAS CAUSED ME SO MUCH MENTALLY.
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                              3
                              3mahesh07
                              from Pune, Maharashtra
                              Jun 10, 2015
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                              Address: Pune, Maharashtra

                              consumer complaints logo menu Paper iconSubmit a Complaint Home iconHome Question iconQuestions Company iconAdd a Company search Sign InSign In © 2015 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail ConsumerComplaints.in › Paytm › Paytm - I got msg in whatsapp containing offer to get free recharge from paytm Paytm - I got msg in whatsapp containing offer to get free recharge from paytm 2 Reviews Add a Comment User kkhuman on Jun 10, 2015 Yester I got a msg in whatsapp from a friend of mine containing offer to get rs 200 by visiting a website (http://paytm-promo.com). And I visit the page and as directed by the page I send the same msg to my 10 whatsapp friends and 3 whatsapp groups, and in the next step I downloaded three application and open them as directed by the page, after that I have been directed to a page saying 'Recharge Verification Successful!; You will get your recharge automatically within next 12 hours.' and it gives me an unique Transaction ID: PTM[protected]. So I waited for 12 hours but unfortunately I did not get any recharge. Please help me regarding this matter.
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                                P
                                pratheshtomjose
                                from Musafirkhana, Uttar Pradesh
                                Jun 10, 2015
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                                Sir, . I bought lumia540 and it has a cash back offer of 200 for 5 month while recharging 200 or above money. . I used my promo code and tried for my cash back.but now it showing that promo code is already used try again in next month. . Now I request you to provide my cash back or give one more chance to use promo code. Hopefully Pratheshtomjose
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                                  M
                                  mukesh k gurjar
                                  from Chennai, Tamil Nadu
                                  Jun 10, 2015
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                                  Address: Ahmedabad, Gujarat

                                  dear sir i have making ticket form your paytm site on 24.05.2015 and journey date at 25.05.2015 time 07:45PM Whose information :- Mukesh kumar TICKET PNR[protected] seat no. V, TOTAL FARE 1060 bus operator :- Gujarat travel this bus Suddenly canceled .so Has the second ticket your site The money is not found back. so please urgent refund If I did not get my money quickly then I would go consumer court my paytm account ID [protected]@gmail.com MY ph. no. [protected]
                                  I have booked ticket on paytm on 26 may kanpur to jodhpur and the fare was 1228/-.
                                  After booking the ticket i received sms from Upsrtc that due to some reason todays bus is cancelled kindly collect your refund from your booking agent.
                                  From 26th may i am sending mail for refund and almost 10-15 mails i have sent but only reply which i have received from paytm is we will reply you in 48 hours but still no refund has been given back.
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                                    L
                                    Lav Agrawal
                                    from Bengaluru, Karnataka
                                    Jun 10, 2015
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                                    I ordered a Kurl-on Klassic Mattress from Paytm.com May 30, 2015 for Rs. 23, 303 of which 7000 was received back as cash back in paytm wallet. While ordering, i chose 'King Size' in the given dropdown on the product page. There was no mention of the dimensions on the product page on the order confirmation page. Moreover, a King size mattress by definition is 78/72 inches (6.5 / 6 feet), which is what i was expecting when i placed the order. However, when i got the mattress, the size was 72/70 inches, which is a non-standard mattress size, and NOT a King Size. On contacting [protected]@paytm.com, i received a response that a product return cannot be processed as i've received what i ordered. Which is clearly wrong and misleading on behalf of paytm.com. The mattress is in its original packing. On calling paytm, the representative repeatedly asks to contact via the email, while i'm not getting any sensible response from [protected]@paytm.com
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                                      K
                                      Kaviambar
                                      from Delhi, Delhi
                                      Jun 10, 2015
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh

                                      I recharged my airtel mobile prepaid no [protected] with transaction no [protected]. but I could not get balance which was shown on your portal. I recharge 176 (airtel 2g net plan) but received only 750 MB with 21 days validity instead of 1 GB with 28 days validity.
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                                        K
                                        kkhuman
                                        from Darjiling, West Bengal
                                        Jun 10, 2015
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                                        Address: Imphal East, Manipur

                                        Yester I got a msg in whatsapp from a friend of mine containing offer to get rs 200 by visiting a website (http://paytm-promo.com). And I visit the page and as directed by the page I send the same msg to my 10 whatsapp friends and 3 whatsapp groups, and in the next step I downloaded three application and open them as directed by the page, after that I have been directed to a page saying 'Recharge Verification Successful!; You will get your recharge automatically within next 12 hours.' and it gives me an unique Transaction ID: PTM[protected]. So I waited for 12 hours but unfortunately I did not get any recharge. Please help me regarding this matter.
                                        Jun 10, 2015
                                        Updated by kkhuman
                                        I mean Yesterday

                                        Yesterday I received a whatsapp message that said on followìng the link I will get Rs. 200 recharge. I followed the link sent the invites and downloaded the apps even went for the option of bonus app for bonus recharge. Well, its been 13hours and I havent received any recharge yet. Please look into the matter. My Transaction Id is: PTM[protected]
                                        Nice
                                        I dint recereceived yet...I had followed all the steps 6 hours back will I get rerecharge with in 12 hours for sure...??
                                        I received message in whatsapp that said on following link l will get RS. 200 recharge. I followed the link and invite friends and download all apps and i also submit.its been 24 hours above but i not havent received my any recharge yet. please look in to the matter. my transaction Id is: PTM[protected]
                                        Didnt get the promo rechargre after 12 hours
                                        I too got same transaction no. But still I didn't got 24 hrs completed
                                        I too got same transaction no. But still I didn't got 24 hrs completed
                                        Didnt get the promo rechargre after 12 hours
                                        Cash back
                                        15 hours I doesnot recieve any recharge
                                        I have downloadeed but I didn't get recharge of 200 help and
                                        Give my balance worst
                                        I too got the same transaction ID number but I didn't get recharge after 24hrs
                                        yesterday I got a msg in whatsapp from a friend of mine containing offer to get rs 200 by visiting a website (http://paytm-promo.com). And I visit the page and as directed by the page I send the same msg to my 10 whatsapp friends and 3 whatsapp groups, and in the next step I downloaded three application and open them as directed by the page, after that I have been directed to a page saying 'Recharge Verification Successful!; You will get your recharge automatically within next 12 hours.' and it gives me an unique Transaction ID: PTM[protected]. So I waited for 12 hours but unfortunately I did not get any recharge. Please help me regarding this matter.
                                        kkhuman on Jun 10, 2015
                                        Yester I got a msg in whatsapp from a friend of mine containing offer to get rs 200 by visiting a website (http://paytm-promo.com). And I visit the page and as directed by the page I send the same msg to my 10 whatsapp friends and 3 whatsapp groups, and in the next step I downloaded three application and open them as directed by the page, after that I have been directed to a page saying 'Recharge Verification Successful!; You will get your recharge automatically within next 12 hours.' and it gives me an unique Transaction ID: PTM[protected]. So I waited for 12 hours but unfortunately I did not get any recharge. Please help me regarding this matter.

                                        Paytm — Transaction from bank account but NOT IN PAYTM Wallet

                                        Transaction Reference NO . IG00YUIXT9 FOR RS. 200 ON 3/05/2015 TIME 2:56:05 PM EMAIL [protected]@HOTMAIL.COM PHONE NUMBER [protected]

                                        Paytm — i am order ACT SAAR300 Nokia BH-108 Bluetooth white but i am not reveiving i pay amount with my paytm wallet 550 rupees

                                        my paytm transaction cash no is: 70CE3FAE99D5A185 please send me my product

                                        Paytm — order id-858956706

                                        My order id is[protected] . I received my order but i would like to replace my order. Because i have some size issue. So Please replace my order asap. Satyendra tiwari ([protected])

                                        IN MYPAYTM WALLET I LOST MY MONEY RS 10

                                        IN MY PAYTM ACCOUNT I LOST MY MONEY RS 10 WHICH IN MY WALLET WHAT IS THE REASON BY CUT MY MONEY I WANT REFUND MY MONEY BACK. NAME MADARABOYINA NAGA RAMU GMAIL m.[protected]@gmail.com my mail

                                        Your account is temporarily blocked for login.

                                        From last one month I am trying to login to my account but always getting Your account is temporarily blocked for login.

                                        recharge not done but balance lost

                                        My order number is[protected] . my recharge mobile number is [protected] . My recharge is failed after that my return cashback not come in paytm wallet . So please solute my complain fastlyy

                                        Elife Pink Smart Traditions Mandarin Kurta (Size-XL)

                                        Complaint regarding refund, the order is failed, but the amount is deducted. Kindly help

                                        Payment Wallet Money Transfer

                                        I have transfered amount through Netbanking but it's not getting credited to the wallet. And there is no way i can reach a live rep via thier customer care to convey the issue. I can't even raise a compalin ticket via there care portal .

                                        Disgusting ...

                                        if anyone want to reach me kindly call me @[protected] or mail me @ ins.[protected]@gmail.com

                                        deactivate paytm service in my account

                                        Dear sir, my self satish srivastava paytm service active in my bank a/c. Sir is lia every month mere a/c se balance cut ho jata h islia please mere a/c se is service deactive kare.

                                        shoes fault complaint

                                        product Bacca Bucci Casual Shoes Brown received shoes and find fault this production. No finishing and temporarily looping and stitch see unlike this product so kindly return the product and payment return in my account.

                                        Regarding_ProductReceve

                                        Buy a product from paytm on march 10, 2015 whose product id is[protected] .after 6 days i still don't received my product ..pls inform me when i receive my product because i am unhappy about paytm delivery issues

                                        recharge not done yet

                                        Hi All, I have recharge my Airtel mobile no. At 11 am of rs.200 it deduct from my hdfc bank account but till not recharge my no. My order no. Is[protected]

                                        Recharge pending.

                                        Really I'm very upset their response against my ORDER NO.[protected] for past 5 days. Still now I didn't get any recharge & return amount. Recharge amount 95 has gone.

                                        my order can't delivery

                                        my order number is[protected] my order canceled pls return cash back my account pls contact me [protected]...

                                        recarge not done

                                        My mobile no. Is [protected] and order no. Is[protected]. I had recharged with Rs 75 and it has been deducted from my bank account but the recharge got failed. Refund my money as soon as possible.

                                        Cashback not refunded

                                        I have done an order no.[protected] on which i would have recieve 50% cashback. but no caskback has been recieved on my wallet. It has been one month. No action has been taken from paytm care. Saurabh Sharma [protected]

                                        Recharge of prepaid Mobile

                                        Dear please by mistake I recharge wrong Mobile Number [protected] and Trasation ID[protected] please refund in Paytm wallet my Mob No [protected] and Mail [protected]@yahoo.co.in

                                        False amount deducted

                                        I didnt placed any order but the amount of rs3000 has been deducted from my state bank of india bank account. Transaction id of the false deduction is POS 124074 Paytm mobile solutions noida
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