PayTM Mobile Solutions Complaints & Reviews

Sir I echarged my data pack of idea a amount of 202 . I complete my transaction through sbi net banking vide tranc.no.ccace1ylz3301G0acnxgt4 I have not yet recd recharge on my no. [protected] or return pse return amount I done my recharge from other source. thanx

i have cancelled my order due to some circumstances and have refunded it in my bank account. refud was in 2 part, one was 699 n another was 200. i have got 699 refuded bank in my account bt didn't got 200. so kindly sort this issue asap... thankyou! your's faithful customer deepika purwar.

i have my own gmail a/c, anyone use it for his personal purpose by using your page, he recharge his phone in jun 1 ... i just open my account, and see this whats happen there .. i want to close my support a.c. it was been hacked .. and missuse it ... so i want to take your attention in this serious fradulent problem... so please help me to recover it .. and keep away that fraud from my account ... thank you

i just recharge my net pack through paytm of rs 43 net pack.There is nothing any description about net packbe cause of that i lost my main balance more than 70 rs. when i call airtel costumer care they told me to that pack for whatsApp chat only.when i use net pack on other site i lost my main balance how would i know that is for only whatsApp chat. I want refund my balance cause its your fault. My Mobile No. is [protected] Do as fast as you can...?

I order one beetal m-71 landline phone from paytm @ 1249/-Rs. dated -28/05/2015 Order number[protected] but phone not delevered by Courier Company in Delhi Air Waybill No :[protected] Order No :[protected] courier company put wrong reason that person not available, amount not ready etc. today i was complaint many time to courier company or paytm coustmer care but not response by both Date, City Status [protected] | 19:10:33, DELHI Undelivered (Reason Code : 219 - Consignee Not Available) [protected] | 10:51:05, DELHI Shipment sent for Delivery [protected] | 15:33:17, DELHI Undelivered (Reason Code : 210 - COD Amount Not Ready) [protected] | 13:14:08, DELHI Shipment sent for Delivery [protected] | 10:59:17, DELHI Shipment at Delivery location DELHI [protected] | 10:33:11, DELHI Shipment sent for Delivery [protected] | 08:02:36, DELHI Shipment at Delivery location DELHI [protected] | 17:47:33, MEERUT Shipments connected from MEERUT Pickup Center to DELHI HUB [protected] | 15:38:44, MEERUT Shipments arrives at Pickup center MEERUT [protected] | 15:20:45, MEERUT Shipments details uploaded Air Waybill No :[protected] Order No :[protected]

Respected sir, I Saju Samuel who is the regular uset of the paytym. I have request and need your help. I have recharged with 197 rupees but unfortunately it is wrong number [protected]. Please reverse the recharge to my paytym wallet. Order no is [protected].

With reference to the order number#[protected]. I have booked a ticket using Paytm, from Tirupathi to Bangalore for SVR Travels(appleibus) and it got confirmed and Paytm even generated ticket for the same stating that the journey date is 1st of June 2015 and the scheduled time is at 4AM. When I visited to the SVR Travels office in Tirupathi, they say that the ticket got booked for 2nd of June 2015 and not for the 1st of June and further they also mentioned that they cant take the request to cancel the ticket as I have booked through the Paytm hence contact them only for the cancellation or refund. This caused immense difficulty and inconvenience to me as I was in emergency travel to Bangalore. However regarding the same, I have mailed Paytm authorities immediately at 6AM from my mobile and same has been reached to them. This is purely Paytm mobile app, date related issue or technical glitch that they have processed booking for the wrong date. Its been several times I have reached out and finally they responded saying we cant cancel the ticket as it is too late. Though I have initiated the process more than a day before, its disheartening to listen the response from Paytm. I would be glad if you could take this forward and help me out in getting my money back refunded. Its not just money refund when they are not completely equipped technically they shouldnt venture into this kind of bus ticket booking and several things, when they cant provide better service and follow ups further. Glad to notice this forum and hoping the issue will get resolved at the earliest.

some one transfer rs. 57 from my account to anjali singh account, by a fraud transaction & company is not refunding my money. if these types of fraud happens than what is the saefty of our money. regards, gaurav agarwal [protected] [protected]@yahoo.co.in

On 21st May, I ordered a Shoes from online site, "Paytm". Actually order got delayed by 4 to 5 days initially. After when I recieved order it was different from which I bought online . Its really pathetic as they aggressively done advertising on television on prime slot. Paytm Order no :[protected]

I had sent six mails including all relevant snapshots of the delievered defect product(order no.[protected] but didnot get any replied yet. Your service is too much slow.I want replacement. It is about to be 24 hours and even i hadnt got cashback in my paytm wallet.Also the status of product is showing "FAILED" instead of delievered. kINDLY, RESOLVE MY PROBLEM AS SOON AS POSSIBLE. MOB NO. - [protected]

Sir, On 28/5/2015, ₹200 has been deducted from my bank account but the amount has not been added successfully in my paytm wallet . My registered mobile no is [protected].. I m attesting the mini statement of bank in which it shows the deducted amount .. Pls try to short out this problem asap .

I'd booked the bus ticket from my account I'd:- [protected]@gmail.com, bus was cancelled by the operator itself and I wasn't even informed about the cancellation and not getting reply from paytm nor have got the money . This is the 100% secure site??????

Hi, I ordered adidas white and blue shoes on 21/05/2015 successfully and paytm mentioned shipping date is[protected]. After two days of booking i received a mail from paytm like item is packed and waiting for dispatch. I waited till 26 and wrote couple of mails regarding shipping and they replied usually like order will be shipped with in 1 or 2 days, even after 2 days i wrote a mil again, i received same standard reply with out thinking about concerns. Then next one of paytm executive called ( i requested call back in website) and said that i will be personally looking in to this issue and order will be delivered with 1 day, then i said ok, But suddenly on saturday night[protected] saying your order has been cancelled due to some concerns and will refund your amount. Immediately i wrote a mail and no proper response at all, simply sending a standard template mail and no proper phone channel to communicate about our issues, they made me wait so many days and simply they are passing time instead of delivery, but i don't want any money i need item immediately, but i want to ask Paytm below questions. 1. How you can cancel order with out any prior intimation to me? 2. In spite of many follow ups, why you told order will be delivered and suddenly what make you to cancel order. 3. As you said item is not with seller, how you kept for sale, if it is not why you send wrong information to me like order will be delivered? 4. I didn't understand one thing initially i received information like Item Packed and waiting for dispatch, If it is dispatched why didn't you shipped? and why you cancelled? 5. It is not our responsibility to make sure whether it is available with seller or not? It is your responsibility to ensure. 6. Why you are providing wrong information to customers? 7. If we write some mail regarding order, I will receive only standard emails without sending any replies, they never worry about customer problems and no proper phone communication to reach and explain our problems I don't want any refund or any cash back, i need my ordered items at any cost. I need one help from this complaints forum, how to raise this issue further higher organization. Thanks, Raveendra

Paytm Ordered Date:25th may 2015 Delivered Date:31st may 2015 Ecom Express AWB Number:[protected] Order Number:[protected] We had booked Samsung GALAXY core2 in Paytm online shopping. Yesterday that is on 31st may 2015 we had received package, but there is no mobile in that in spite of that there is an unsealed box in which a stone is kept and given. When we are contacting them they are not responding. My Contact Number: [protected]. SELLER ADDRESS: SABRIMALA LEASING AND HOLDINGS LIMITED (53787) 503, 5th floor, KLJ tower North, Netaji subhash Place, Pitapuram, New Delhi-110034 CITY: New Delhi STATE: Delhi PIN:110034 PHONE:[protected], [protected] SELLER TIN :[protected]

we book the below tkts at Paytm, as below Departure Details no bus is there & Mention Contact no of Indo Canadian [protected]/[protected] is switch off pls cross check why both no mention in tkt is switch off & who will me responsible for that regarding this we send a mail to pay tm but no response from paytm side pls refund the Full amount & advise what compensation will you provide from your end, because we book the t tkt from Paytm Order No[protected] FROM TO DATE OF JOURNEY delhi jalandhar[protected] REPORTING TIME DEPARTURE TIME STATUS PAYTM TICKET ID 9:45 PM 10:00 PM BOOKED OBK1TA PASSENGER NAME SEAT TICKET PNR GURUPREET SINGH[protected] BOARDING POINT ADDRESS BUS TYPE Near Petrol Pump, Gurudwara, Majnu ka Tilla, Delhi, Majnu ka tilla, Majnu ka tilla Mercedes Benz (Tri-Axle) 2X2(49) AC Seater Indo Canadian Tpt. Co. [protected]/[protected]

1. in paytm page my mobile no. location shows in TAMIL NADU but actually it is West Bengal. 2.In paytm page offer shows DATA BENIFIT: 1GB 3G DATA FOR 28 DAYS this is for TAMIL NADU but in my actual location(WEST BENGAL) offer is AIRTEL TO AIRTEL 900 MINUETS Please find the attached print screen short. my SIM was WEST BENGAL ISSUED and i am in WEST BENGAL but in your paytm account it shows TAMILNADU. You can check my location and SIM area in link shown below. In the link add my no. [protected] and chek the offer on praise 197/- http://www.airtel.in/personal/mobile/prepaid/easy-recharge-enter-number this incident happened on 25.05.2015 and i mailed there care id but there officer not properly respond. Please Help Me.

Dear Sir/Madam, I try to pay electricity bill amount of Rs. 930/- from ICICI credit card but transaction is not made to BSES electricity department. You have taken payment from ICICI credit card as per ICICI customer care representitive. The authorization id is : 443623 dated on 26 Apr 15. I have red marked in circle of this transaction in attachment. Please reverse this transaction to ICICI credit card. Thanks Suman Kumar ICICI credit card no : [protected]

Dear All, I am Girish a resident of Bangalore India. I have faced severe difficulty in getting refund of an order cancelled with paytm services. Their communication system is not really updated to track the chain of communications. As a result of this weakness, I am at a loss of Rs 720/-. Let me list down the sequence of events for easy understanding. 01. I placed an order for Cozyat Quilte Cotton Mattresses Protector King Size on 18th May . It was available for Rs 1799 with cashback offer of Rs 700. The order no was [protected]. 02. Paytm accepted the order and credited the cashback of Rs 720 to my account next day. 03. However on 19th May, i requested for cancellation of order. By that time the item was already shipped. Hence paytm advised me not to take delivery of the product. On 20th May the cashback amount was deducted from my paytm wallet. 04. On 20th May, I ordered for another piece of Cozyat Quilte Cotton Mattresses Protector King Size on 20th May. The order no was[protected]. This time the price was Rs 1799 with cashback offer of Rs 900. My order was accepted. 05. However unfortunately the item as per [protected] was delivered in my absence and by mistake the delivery was accepted. 06. On 23rd May your team attempted to deliver item as per order no[protected]. I rejected the delivery and sent it back. Subsequently I got a message stating that the item has been delivered. 07. After several follow up communications, the status of the order No[protected] was updated as cancelled. Against this, order I had a cashback credit of Rs 900/- to my paytm account. Hence post cancellation of, you credited a sum of Rs 899/-. Which is perfectly fine. 08. In the meantime, as per my requests (too many) your team accepted cancellation of my order No [protected]. 09. But paytem credited only a sum of Rs 1079/-. When I asked the reason for short refund of money, your team has no response. (It has been more than 5 days since I last raised this issue and upto the point of writing this mail no response.). Just to reiterate, the point, the order value was Rs 1799/- which is the sum I paid. While you credited Rs 720 to my paytm account as per the offer, the same amount has been recovered from my account as soon as I placed cancellation order (On 20th May itself). This fact has been ignored by your team while refunding the money and credited only Rs 1079/- to my account. As a result, I am being left high and dry for Rs 720. So many of my communications and requests have gone unattended leaving really a bad feeling about the services of Paytm. It seems nobody in your team is really bothered to get to the bottom of the issue and resolve it to the satisfaction of client. Every time I send this long list of events, the paytm team just comes out with bizarre repetitive answers. While I talk about cancellation of Order No [protected] paytm talks about order no[protected]. They conviniently ignore the important fact that cashback credited to wallet for order no [protected] has been reversed. While refunding the money they have deducted cashback and credited only Rs 1079 to my account. I am getting frustrated at this mismanagement of communication by paytm. Every time I send a mail, a new person initiates a new chain of communication. I am tired of explaining this story to everybody, but alas nobody seems to care.

Paytm : Face of a modern day crooks This is my very first experience with Paytm for my Order No.[protected], date 28th May 2015 on behalf of my younger brother, which is unfortunately quite disgusting. Paytm is selling their products more than that of mentioned MRP on products. Moreover, they sell their local products under the ‪#‎hashtag‬ of famous brands, even Intex is a victim of this. When I approached to Paytm via email, this saddened me in a step up way. There were 5 customer care representative within 4 hrs, every time a new one, asking the same questions to provide details despite of providing all details to the previous one. A full day spent and they did nothing more than giving a reason of sorrow. Finally, Here I’m. My friends, Be aware of such a fraudster like Paytm who draws your attention in the name of CASH BACK which is in actual your hard-earned pennies drawn from your bank account by Wolf of Online market in their wallet. Raise your dislikes so that Paytm can stop such master art of making a fool to customers.

Really Appreciate the Way of Making Fool to customer !!! While Booking you Showing the Date of Delivery is Next Two Days, But After Payments Done Expected Date of Delivery is INCREASED Twice a Day. I had Done the Payment in the (Morning) May 26, 2015 Then Why you Shipping my item on 30th May 2015, While Shipping Address is is the Heart of Delhi pin 110001. Other Vendors are Delivering all item in Just NEXT Day of Purchasing item. I will update the Status Everywhere on the Internet Fastest Courier and Fastest Delivery and Biggest Supplier PAYTM.