PayTM Mobile Solutions Complaints & Reviews

i have cancelled my order due to some circumstances and amount debited from my account but not added in the my paytm wallet. didn't got 550. please check amount refund to my account or add to the my paytm wallet .so kindly so this issue asap... thankyou! your's faithful customer Maheswaran, please check the snap this is showing, please check refund the amount.please help me

Paytym runs an offer with groupon, On minimum purchase of 500 get 550 rs cashback Mine order worth rs 799 is already delivered and it been 2 weeks placing the order, Paytym is not refunding the cashback. got two replies saying sorry for the delay, we are working on the issue. and now they have stopped responding to my mails. Dropped voicemails on their tollfree no.

I have canceled the Order No :[protected] since 30th May but there is no update on the status. It is simple written return requested and even I have send 3-4 mails to Paytm but nobody is responding on email. PAYTM services really SUCKS !!

we purchased a saree order id[protected]rs5580) and a shirt order id[protected]rs.389) from paytm. the product delivered to us was not in accordance with our order so requested for its return . the quality is also poor. as per paytm return policy a product can be return within 7 days of delivery . its been 9 days i am constantly mailing them to process the return request and they are giving any update regarding the same . everytime they reply saying that we are sorry for the inconvenience and will revert back to you in 48-72hours. and those 48-72 hors never come and they dont have any contact no. also. they dont give any response and my money around rs6000 is blocked in paytm. its a huge amount and i want refund of the same asap. please look into the matter asap and help.

Sir I echarged my data pack of idea a amount of 202 . I complete my transaction through sbi net banking vide tranc.no.ccace1ylz3301G0acnxgt4 I have not yet recd recharge on my no. [protected] or return pse return amount I done my recharge from other source. thanx

i have cancelled my order due to some circumstances and have refunded it in my bank account. refud was in 2 part, one was 699 n another was 200. i have got 699 refuded bank in my account bt didn't got 200. so kindly sort this issue asap... thankyou! your's faithful customer deepika purwar.

i have my own gmail a/c, anyone use it for his personal purpose by using your page, he recharge his phone in jun 1 ... i just open my account, and see this whats happen there .. i want to close my support a.c. it was been hacked .. and missuse it ... so i want to take your attention in this serious fradulent problem... so please help me to recover it .. and keep away that fraud from my account ... thank you

i just recharge my net pack through paytm of rs 43 net pack.There is nothing any description about net packbe cause of that i lost my main balance more than 70 rs. when i call airtel costumer care they told me to that pack for whatsApp chat only.when i use net pack on other site i lost my main balance how would i know that is for only whatsApp chat. I want refund my balance cause its your fault. My Mobile No. is [protected] Do as fast as you can...?

I order one beetal m-71 landline phone from paytm @ 1249/-Rs. dated -28/05/2015 Order number[protected] but phone not delevered by Courier Company in Delhi Air Waybill No :[protected] Order No :[protected] courier company put wrong reason that person not available, amount not ready etc. today i was complaint many time to courier company or paytm coustmer care but not response by both Date, City Status [protected] | 19:10:33, DELHI Undelivered (Reason Code : 219 - Consignee Not Available) [protected] | 10:51:05, DELHI Shipment sent for Delivery [protected] | 15:33:17, DELHI Undelivered (Reason Code : 210 - COD Amount Not Ready) [protected] | 13:14:08, DELHI Shipment sent for Delivery [protected] | 10:59:17, DELHI Shipment at Delivery location DELHI [protected] | 10:33:11, DELHI Shipment sent for Delivery [protected] | 08:02:36, DELHI Shipment at Delivery location DELHI [protected] | 17:47:33, MEERUT Shipments connected from MEERUT Pickup Center to DELHI HUB [protected] | 15:38:44, MEERUT Shipments arrives at Pickup center MEERUT [protected] | 15:20:45, MEERUT Shipments details uploaded Air Waybill No :[protected] Order No :[protected]

Respected sir, I Saju Samuel who is the regular uset of the paytym. I have request and need your help. I have recharged with 197 rupees but unfortunately it is wrong number [protected]. Please reverse the recharge to my paytym wallet. Order no is [protected].

With reference to the order number#[protected]. I have booked a ticket using Paytm, from Tirupathi to Bangalore for SVR Travels(appleibus) and it got confirmed and Paytm even generated ticket for the same stating that the journey date is 1st of June 2015 and the scheduled time is at 4AM. When I visited to the SVR Travels office in Tirupathi, they say that the ticket got booked for 2nd of June 2015 and not for the 1st of June and further they also mentioned that they cant take the request to cancel the ticket as I have booked through the Paytm hence contact them only for the cancellation or refund. This caused immense difficulty and inconvenience to me as I was in emergency travel to Bangalore. However regarding the same, I have mailed Paytm authorities immediately at 6AM from my mobile and same has been reached to them. This is purely Paytm mobile app, date related issue or technical glitch that they have processed booking for the wrong date. Its been several times I have reached out and finally they responded saying we cant cancel the ticket as it is too late. Though I have initiated the process more than a day before, its disheartening to listen the response from Paytm. I would be glad if you could take this forward and help me out in getting my money back refunded. Its not just money refund when they are not completely equipped technically they shouldnt venture into this kind of bus ticket booking and several things, when they cant provide better service and follow ups further. Glad to notice this forum and hoping the issue will get resolved at the earliest.

some one transfer rs. 57 from my account to anjali singh account, by a fraud transaction & company is not refunding my money. if these types of fraud happens than what is the saefty of our money. regards, gaurav agarwal [protected] [protected]@yahoo.co.in

On 21st May, I ordered a Shoes from online site, "Paytm". Actually order got delayed by 4 to 5 days initially. After when I recieved order it was different from which I bought online . Its really pathetic as they aggressively done advertising on television on prime slot. Paytm Order no :[protected]

I had sent six mails including all relevant snapshots of the delievered defect product(order no.[protected] but didnot get any replied yet. Your service is too much slow.I want replacement. It is about to be 24 hours and even i hadnt got cashback in my paytm wallet.Also the status of product is showing "FAILED" instead of delievered. kINDLY, RESOLVE MY PROBLEM AS SOON AS POSSIBLE. MOB NO. - [protected]

Sir, On 28/5/2015, ₹200 has been deducted from my bank account but the amount has not been added successfully in my paytm wallet . My registered mobile no is [protected].. I m attesting the mini statement of bank in which it shows the deducted amount .. Pls try to short out this problem asap .

I'd booked the bus ticket from my account I'd:- [protected]@gmail.com, bus was cancelled by the operator itself and I wasn't even informed about the cancellation and not getting reply from paytm nor have got the money . This is the 100% secure site??????

Hi, I ordered adidas white and blue shoes on 21/05/2015 successfully and paytm mentioned shipping date is[protected]. After two days of booking i received a mail from paytm like item is packed and waiting for dispatch. I waited till 26 and wrote couple of mails regarding shipping and they replied usually like order will be shipped with in 1 or 2 days, even after 2 days i wrote a mil again, i received same standard reply with out thinking about concerns. Then next one of paytm executive called ( i requested call back in website) and said that i will be personally looking in to this issue and order will be delivered with 1 day, then i said ok, But suddenly on saturday night[protected] saying your order has been cancelled due to some concerns and will refund your amount. Immediately i wrote a mail and no proper response at all, simply sending a standard template mail and no proper phone channel to communicate about our issues, they made me wait so many days and simply they are passing time instead of delivery, but i don't want any money i need item immediately, but i want to ask Paytm below questions. 1. How you can cancel order with out any prior intimation to me? 2. In spite of many follow ups, why you told order will be delivered and suddenly what make you to cancel order. 3. As you said item is not with seller, how you kept for sale, if it is not why you send wrong information to me like order will be delivered? 4. I didn't understand one thing initially i received information like Item Packed and waiting for dispatch, If it is dispatched why didn't you shipped? and why you cancelled? 5. It is not our responsibility to make sure whether it is available with seller or not? It is your responsibility to ensure. 6. Why you are providing wrong information to customers? 7. If we write some mail regarding order, I will receive only standard emails without sending any replies, they never worry about customer problems and no proper phone communication to reach and explain our problems I don't want any refund or any cash back, i need my ordered items at any cost. I need one help from this complaints forum, how to raise this issue further higher organization. Thanks, Raveendra

Paytm Ordered Date:25th may 2015 Delivered Date:31st may 2015 Ecom Express AWB Number:[protected] Order Number:[protected] We had booked Samsung GALAXY core2 in Paytm online shopping. Yesterday that is on 31st may 2015 we had received package, but there is no mobile in that in spite of that there is an unsealed box in which a stone is kept and given. When we are contacting them they are not responding. My Contact Number: [protected]. SELLER ADDRESS: SABRIMALA LEASING AND HOLDINGS LIMITED (53787) 503, 5th floor, KLJ tower North, Netaji subhash Place, Pitapuram, New Delhi-110034 CITY: New Delhi STATE: Delhi PIN:110034 PHONE:[protected], [protected] SELLER TIN :[protected]

we book the below tkts at Paytm, as below Departure Details no bus is there & Mention Contact no of Indo Canadian [protected]/[protected] is switch off pls cross check why both no mention in tkt is switch off & who will me responsible for that regarding this we send a mail to pay tm but no response from paytm side pls refund the Full amount & advise what compensation will you provide from your end, because we book the t tkt from Paytm Order No[protected] FROM TO DATE OF JOURNEY delhi jalandhar[protected] REPORTING TIME DEPARTURE TIME STATUS PAYTM TICKET ID 9:45 PM 10:00 PM BOOKED OBK1TA PASSENGER NAME SEAT TICKET PNR GURUPREET SINGH[protected] BOARDING POINT ADDRESS BUS TYPE Near Petrol Pump, Gurudwara, Majnu ka Tilla, Delhi, Majnu ka tilla, Majnu ka tilla Mercedes Benz (Tri-Axle) 2X2(49) AC Seater Indo Canadian Tpt. Co. [protected]/[protected]

1. in paytm page my mobile no. location shows in TAMIL NADU but actually it is West Bengal. 2.In paytm page offer shows DATA BENIFIT: 1GB 3G DATA FOR 28 DAYS this is for TAMIL NADU but in my actual location(WEST BENGAL) offer is AIRTEL TO AIRTEL 900 MINUETS Please find the attached print screen short. my SIM was WEST BENGAL ISSUED and i am in WEST BENGAL but in your paytm account it shows TAMILNADU. You can check my location and SIM area in link shown below. In the link add my no. [protected] and chek the offer on praise 197/- http://www.airtel.in/personal/mobile/prepaid/easy-recharge-enter-number this incident happened on 25.05.2015 and i mailed there care id but there officer not properly respond. Please Help Me.