PayTM Mobile Solutions Complaints & Reviews

Recharged Rs.200 my airtel number([protected]) on 29-May-2015 at 12.09 am(Order no[protected], NB Transaction:[protected]. Paytm order history shows the order successful, but I didn't receive any amount from the Airtel operator. Since this recharge was not successful I have used other recharge app "freerecharge" to recharge again after 9 hrs. I have received the second recharge successfully. When I contacted Paytm through mail(Ticket #[protected] they said that they would contact the operator once to confirm the same. Then I received a mail saying that they contacted the operator and the recharge was successful giving me operator reference number-[protected]. When I contacted Airtel support, they're saying that there was no such confirmation given under this reference number. And now I'm receiving the same reply from Paytm eveytime I contact them.

ORDER NO.[protected] dear Megha, pragya, abc and xyz, i am again requesting you to arrange reverse pickup and make online shopping stressful, i dont want any excuse, if you dont logistic thats your deficiency of service as consumer laws, pls dont play with loyal customers like me. and make arrangement of pickup of item with immediate refund. you already wasted so much time and days, then you give excuse return period compeltei know all your excuse and gimmics, so dont waste or play with consumer and take suitable step to resolve problem practically thanking you your truly Haresh With Due Respect, I undersigned, haresh Rohra, hereby to draw your attention, that return pickup of said item is not done even after 7 days, Eclose herewith attchment of commitment, promise etc.. at the time of placing your commitment are very very big, but at the time of implementation of after sales service, consumer service it is totally DOUBLE ZERO pls. do the needful to refund the money and arrange intimidate pickup, Thanking you yours trulys sir, Be a Authentic ONline Seller website if your company want to survive in long run like Amazon, etc.. Business can not be one way traffic, their should be 2 ways to do business, one is selling second is After sales service, which increase your good Will and goodwill increase business runs for longer period compare to others, So Dont Make my Online First Experience Stressful, i use Online to for saving time, ease of convenience, but with you it not like, i consulted my advocate to further with this issue, as your company not paying attention on return request, i dont have any regular contact with courier or logistic companies as like you have to whom you are regularly dealing thousand times, my advocate advice me to go to media, if not then he further advice me to go to consumer court, consumer affairs, ministry with Consumer Forums like CoRE . nic .in i hope your company dont want to spoil his name for mere few bugs, and without any if's and but's arrange pickup of item, awaiting for your favourable positive action and response thanking you in anticipation, yours truly Haresh Arpit, May 26, 04:57: Hi Haresh, I am Arpit and I will help you. We are extremely sorry that you had to go through this experience. I have escalated the issue to the concerned department and I will get back to you within the next 48-72 hrs with an update. If you have further queries please let us know. Happy to help, Arpit Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications." Haresh B Rohra, May 25, 00:26: Purchase the above mentioned product, it was not upto my expectation, so in one hour after delivery of product done email on 9th May 2015 but nothing still done, nearly 10+ Plus email done to concerned team, but all going to deaf ears, Hi Haresh B Rohra, Thank you for writing in to us. Your ticket no is[protected]. We will get back to you at the earliest. Thank you for your patience. Paytm Care Team Chanakya, May 24, 21:02: Hi Haresh, Thank you for placing the order #[protected] with Paytm. I am Chanakya and I’d like to apologize for the inconvenience caused. We value your relationship with us and we are sorry that you had to go through this experience. I understand that you would like to return your product due to some issue with the product. We would request you to courier it back to the merchant at the address as mentioned on the shipment. Please mention Paytm order id on courier slip/packing of product. Please include all price tags, labels, original packing and invoice along with the item. The item must only have been used for trial. It cannot be used, washed, ironed or tampered in any way. We want to suggest you about the preferred courier services in-order to get faster refund as mentioned below. - 1-Blue Dart Express Limited 2-DTDC Courier and Cargo limited 3-First Flight Courier Limited 4-FedEx India 5-The Professional Courier Network Limited 6-TrackOn 7-On Dot Couriers & Cargo Ltd 8-Overnite Express Limited Once the product reaches the merchant, amount will be refunded to your Paytm account along with courier charges (upto Rs.200) as Paytm Cash. Please Note: Wallet money gets refunded instantaneously and it may take 7-10 days for the money to reflect in your Bank Account. Do let us know in case you have any further queries. Happy to help, Chanakya complaint registered with nationalconsumerhelpline.in Docket Registered Successfully !! Consumer Name : hcc0504 Docket No. :[protected] soon consulting with consumer court lawyer, to do the complaint

Hi, i bought one product in paytm in 10 days back.but the product is not good .so many time i send mail to paytm people([protected]@paytm.com).please return my product .there are not responding properly .. please check the below product details Paytm order:[protected]. return your product and refund my money.

I have recharged through paytm for 449 rs on 22/05/2015. I am supposed to get 2.5gb but i only got 2gb. Remaining data needs to be given immediately. I recharged for vodafone sim card and the mobile no is: [protected] Pl see the attachment.

Article: Home Polo Small Storage Rack Order No[protected] ; 29 Apr '15 11:26 pm Date of Payment : 29 Apr '15 11:26 pm Promised expected date of delivery: 22 May, 2015 Responses to Phone call: Not Accesible: On this no.[protected] [not toll free] first they give promotional lecture and finally disconnect. Promotion at costomers' money Responses to e-mail: Rhetoric replies. Asks for 48-72 hrs and then don't turn up on their own.Once for one has to mail and finally once more 48-72 hrs game. A cyclic process.On Their TRACK tab I get a fake type of delivery with AWB as nil and no further detail. Now even after one month booking they have taken one more 48-72 hrs and write they will refund. Now how many Escalating team they will refer to . Dr. Sangeeta [protected]

I ordered Air sofa got delivered on time but (8 days as it was mentioned) I raised the compliant on the same day when it delivered. I could feel it is getting deflate it self so I raised compliant but they person from paytm keep on asking me to send the pictures of the product even i replied with those pictures on the first email itself. they simply dont read emails. Now I lost all my patients. I dont want money just want my BP reduced. ALL PLEASE DONT GO FOR PAYTM ANY TIME flip kart, Amazon and eaby are best in my experience

HI THIS VIRAL, I HAD RECHARGED ON MY NUMBER [protected] ON DATED 29/5/2015 OF AIRTEL NETWORK BY DEFAULT ITS IN UNINOR NETWORK APPLICABLE, I RECHARGED IN DEBIT CARD OF AXIS BANK CARD NO.[protected]. KINDLY REQUST ME TO DO REFUNDABLE THIS MY ACCOUNT OR PAYTM WALLETS AND REVER ME BACK. I AWAIT YOUR PROMPT REPLY. VIRAL SONEJI [protected] [protected]

yesterday dated[protected] i received my order (item # [protected] OPTIUM OMEGA test strips(50).but both boxes are of expiry date.expiry dates of both the boxes are feb.2015 . these are of no use for me. my order no. is[protected]. Shipment no. is[protected].i have paid my amount 1550 Rs . kindly replace both of the boxes with present year 2015 Mfg. date. or refund my rupees 1550. this was the first time i bought some thing online.so please do this favour for me as soon as possible. thanks Pawan agarwal 10/487-B Mcrobert Ganj, Khalasi line IN KD Palace Hotel Lane Kanpur U.P. Pin-208001 mobile-[protected] kindly contact me on mobile-[protected] e [protected]@rediffmail.com [protected]@gmail.com

Sir i have made a payment to www.readwhere.com of Rs. 40.0 in promotion offer 120% cashback through transaction id A01F44A13A6EF71E. but sir still i havn't received any cashback in my account. please look in this matter and give me my cashback I lodged a complaint on 27 may regarding it and you said that due to technical error cashback will be added iin 24-48 hours but still i haven't received any cashback in my account. please give me either my cadhback or my money which i spent. Thanks.

Dear Sir, Subject:- Wrong product delivered (Case of cheating with customer) I ordered a “Sunflame S-RM Roti Maker (Black)” from your site on 22.05.2015 which was delivered today on 28.05.2015 at 13:00 hrs My Order Number[protected]. CC Transaction No [protected] But the product delivered was not the one I ordered . it belongs to company ” SPUNK chapatti maker” which is not demanded by me. Kindly return the product as it is cheating with customers.do the needful as early as possible . thanking you ANKITA KATIYAR, Contact no.[protected],

Hi, I have purchased a product from Paytm, the product that i received is a damaged product. I have put that concern to them and asking them to arrange for return pick-up and provide refund. I have raised this concern to them on 18-May-2015. Till date they are still in process of asking for the picture of damaged product, I have sent image multiple times. Every response that i receive from them is just asking for picture of the damaged product. Am really fed up writing emails to them wasting my time and energy. I have attached a screen shot and the number of times i have conversation with Paytm with no resolution. Please help me to get my refund from them.

I have ordered. #[protected] United Elegance Outer Lid Pressure Cooker 7.5 Litre worth 1636, +60% Cashback on #Paytm but just *I received United Elegance Outer Lid Pressure Cooker 3 Litre* and it’s totally fraud. I asked for replacement but not get response. I received +60% Cashback in my Paytm wallet. I again ordered. #[protected] Colombus Combo Of Aluminium Wallet And Socks With Sport Shoes (Size-9) worth 499, +35% Cashback. There was remaining 483 Rs in My #Paytm Wallet & Waiting for 175 Cash back in #Paytm wallet. Suddenly a Vodafone Mobile No.[protected] recharged from my account two times and deduct the amount (351 + 130) from my #Paytm wallet, but This mobile number[protected] is switched off while I'm calling. 1) Rs 130 Recharge of Vodafone Mobile [protected] 2) Rs 351 Recharge of Vodafone Mobile [protected] Above both recharges is not done by me through my account. 3) Promo Code FOOT35 applied successfully. Cash back of Rs 175 will be added to your #Paytm Wallet within 2 hours. "Still I didn't get this cash back in my #Paytm wallet" Current Balance of my #Paytm Account was Rs 2 Only. I got 175 Cashback on 28th May 2015, then my balance was Rs 177. On 28th May, I recharged my mobile with 150 Rs. Remaining balance was Rs. 27 Only. Suddenly a Airtel Mobile No. [protected] recharged from my account two times and deduct the amount (10 + 10) from my #Paytm wallet. 1) Rs 10 Recharge of Airtel Mobile [protected] on 29 May '15 5:01 pm 2) Rs 10 Recharge of Airtel Mobile [protected] on 29 May '15 5:01 pm Still #Paytm didn't refund my 130 + 351 + 10 + 10 = 501 money in my #Paytm wallet and not replace my product. I mailed and generate query many times on #Paytm since Tuesday 26th, May 2015, but still didn't get the good response from Paytm side yet. I'm heartily requested to all of you, please do not buy anything from this fully fraud #Paytm company. #Paytm is fully fraud & fake side, Do not trust on this website.

I bought Magic mop from PayTm ORDER NO. [protected] on May'15 8:19 pm with 50% cash back offer. Now I'm following up PayTm on cash back and after 5 days they are telling me that I have not applied promo code. I'm working in IT since last 10 years and bought numerous products online and they are telling me that I have not applied promo code. They are running a SCAM and I'm going to expose them Sandeep

Hi, I have ordered HTC Desire 826 (White Birch) phone in PAYTM whose cost is 25500 for that order i paid 2150 from my Paytm wallet and remaining amount from my HDFC credit card below are the transaction numbers for both payments. Paytm Cash Transaction No C1BF5F9DB181AA91Rs 2150 EMI Transaction No [protected]Rs 23350 After getting my phone it was not working properly it is getting heated with out using the and hanging problem also so i returned that phone. After receiving the product they refunded the paytm wallet money but they din't refund the 23350 amount which i paid through card. It's already 20 days that i returned the product to them. So could you please look into this issue and refund my money back.please respond to this as early as possible. My order number is:[protected].

Hi, I have ordered HTC Desire 826 (White Birch) phone in PAYTM it is cost of 25500 for that order i paid 2150 from my wallet and remaining amount from my gdfc credit card below are the transaction numbers for both payments. Paytm Cash Transaction No C1BF5F9DB181AA91Rs 2150 EMI Transaction No [protected]Rs 23350 After getting my phone it was not working properly it is getting heated with out using the and hanging problem also so i returned that phone.After receiving the product they refunded the paytm wallet money but they din't refund the 23350 which i paid through card it's already 20 days over i.e i returned the product to them. So could you please look into this issue and refund my money back.please respond to this as early as possible. My order number is:[protected]

Sir i bought Anno Dominii Combo Of 2 Watch Belt With Wallet from paytm whose order no is[protected] .I received my order on[protected].One watch is not give time correctly.It stop working after sometime when i correct its time.So please replaced my watch

First i ordered a Woodlands Sandles on 9th May and they promised me that order will be shipped by 12 th may but after waiting for 10 days they cancelled my order on 19th may.My question is why did they take order from me and wasted my time(10 days)maight have told within 3 days.( Order #[protected] Second time i ordered the same on 26 thMay till now no responce. Third one is The Big loop hole while booking buss ticket (not thru app) from hyderabad to Bangalore.I booked it for the date 31 st, But it booked for the date 27th may.I raised the query n also called customer care they are not responding at all.VERY VERY BAD CUSTOMER SERVICE.

Hi I have cancelled the above order & as the paytm didn't have reverse pickup so I have dispatched the product with DTDC courier which reached the merchant on 23rd of may 2015. It has been more than 3 working days still I didn't get any information regarding the refund + courier charges till now.. I have attached the courier receipt + the screen shot of DTDC courier websites which shows the delivery of product on 23rd.. So i request you to look into the matter & refund the money + courier charges at earliest.. Thanks Mohit

the battery bought from paytm i have using from last 4 days i found the battery not usefull i have to charge it daily it drains very fast please take back the battery and send the good one don't make people loose hope on your paytm products by sending this type of product

On 27.4.2015 at one person by name Mr.Sanjay (Mobile No.[protected])spoke to me and claimed that he is calling from SBI CREDIT CARD and informed the SBI is offering me a Special Discount Card & offer free of cost . He insisted me to provide the credit card details including CVV for authentication to get the discounted card to his customer care. As I thought the person is really from SBI credit cards department, I have provided the requested details to his customer care sir. Later, on the same day I received a SMS on my mobile about a transaction of Rs.4995/- done by Shoppinggyan_Paytm pvt Ltd. Upon seeing the message, I called SBI credit cards department and informed about this fraudulent transaction and got my credit card blocked. Please help me !! Regards G.GNANASEKARAN Mob : [protected] SBI Ending with : 4153