Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 878

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bharat Mewara
from Delhi, Delhi
Report
Copy

Order No.946947180 not delivered even after 20 days

Address:Lucknow, Uttar Pradesh

Order No.[protected] done on 4th may and on website status is showing as delivered on 17 April. How is it possible? Even after so many calls and mails they are neither delivering me the product (shoes) nor refunding me the payment. i am really frustrated with their behavior....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshit55
from Karnal, Haryana
Report
Copy

Samsung A5 money deal

Address:Ambala, Haryana

I bought Samsung A5 on 27th April and was told about the Paytm scheme of rs.500 addition in my paytm wallet for 6 months . My account is verified but till now I didn't get the scheme money ! Kindly look into the matter. This is my 2nd complaint!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonia Eliza Rapheal
from Hyderabad, Telangana
Report
Copy

RECHARGE AMOUNT DEBITED FROM ACCOUNT BUT NOT DONE

IT ALL STARTED WHEN I TRIED RECHARGING ON THE PAYTM WEBSITE ON SATURDAY MAY 19 2015. TILL EVENING THE RECHARGE DID NOT TAKE PLACE HOWEVER THE MONEY FROM MY ACCOUNT GOT DEBITED. AFTER SEVERAL ATTEMPTS TO REACH PAYTM CUSTOMER CARE I RECEIVED A RESPONSE THROUGH WHICH I RAISED MY DISPLEASURE. TILL TODAY I HAVE NOT RECEIVED THE MONEY. I JUST WANT THE MONEY BACK TO MY ACCOUNT. RS 222. REGARDS, SONIA...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pawan Naidu Chalamalasetti
from Hyderabad, Telangana
Report
Copy

Refund process REQ ID 108080717

Address:Hyderabad, Andhra Pradesh

Hi Team, Bus Ticket (OB8TLX) from hyderabad to vijayawada on[protected] was cancelled due to some break down issues, i got a confirmation message from Paytm and my concern is when can i Refund for my order. this is first mail i sent to customer care and then i got reply from that like below. Dear pawan kumar, Your request[protected] has been updated. Please see our response below. Ashish, May 14, 22:48: Hi Pawan, I’m...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
ktkalkar
from Allahabad, Uttar Pradesh
Report
Copy

Mobile recharge- reg

Address:Allahabad, Uttar Pradesh

Sir, Top up Recharge was done for Rs. 100/- each on 20.05.2015 for BSNLNo. [protected] & Vodafone bearing No. [protected]. Amount was credited & Message on mobile & email was received for Vodafone, but BSNL amount was not credited & message on mobile & email was not received .The amount of Rs. 200/- was debited from my bank account.IT is requested to credit my bank account for RS. 100/- at the earliest. with regards (K T Kalkar) Asstt....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bimal Bhasin
from Chandigarh, Chandigarh
Report
Copy

non payment of Rs 840 but my account debited.

Address:Chandigarh, Chandigarh

my order no[protected] dated 27.04.2015. bill fr vodafone mobile no [protected] fr Rs 840 not settled but money debited to my account. my complaint registered with you as ticket no.[protected] on 19.05.2015 but still not resolved. please expedite payment settlement to avoid any penalty payment to vodafone as the onus now lies on your company. bimal bhasin [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chandrapur, Maharashtra

Hi ... I had purchased one anarkali dress material from paytm order no.[protected]. That's quality is vary poor and there is also size issue. That's is so many difference between the cetlok which is showing in PayTM. Already 10 days has been gone but the product is not pick up. And also I have not receive my money. Please do something for return my money which was rs 1399....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi

I ordered "Oleva Satin Maroon Nightware (Set Of 4)", Quantity 1, Value Rs.749/-. Received post 3-4 day of ordered, at the time of delivery Agent asked for Money for the product, when I said that I have already paid online, he agreed and handed over the product. My Complaint is that when I opened the product, it was quite different from the product which was mentioned online on paytm app. I DID NOT EXPECT SUCH MISTAKE FROM PAYTM. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunil Rajpoot
from Mohali, Punjab
Report
Copy

Duplicate product delivered..... order no. 969821012

Dear Paytm Team, I am too much sad to announce that you guys are selling super default products on your website.i had ordered 01 Samsung headset (Samsung EHS44ASSBECINU In-The-Ear Wired Headset) order no.[protected] from your website @INR 199/- after 80% discount.however when i received the product i was totally shocked it was supreme duplicate as compare to my friend's original headset.i felt guilty that i purchased from Paytm. I will...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal

Regarding ORDER NO.[protected] |18 May '15 2:00 pm i have paid Rs. 249 for 1.25 GB 3G data valid for 28 as per there website plan (Attached). However i haven' received any data and not my money refund. However i have contact through tol free number then there is no response for any customer assist ever i have email to care several time the no any active response from them. I have spent Rs. 249 ad regarding that Order no[protected] has...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bangalore, Karnataka

Hi, I ordered external hard disk through paytm online store and i got 1000 rupees paytm cash back for that purchase but Unknown person([protected]@yahoo.com, [protected] ) is transferred 1000 rupees from my paytm wallet to [protected]@yahoo.com( [protected]) without my knowledge. That time i was at home on my vacation without internet connection. The below are the transaction details for your reference Amount: Rs 1000 Date of transaction:07-may-2015 Transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karthikcbt
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash back refused

Address:Coimbatore, Tamil Nadu

I placed order #[protected] on 7/5/15 for 5 books totaling Rs.936/- with a promised cash back of 45% within 24 hours of shipment on orders above Rs.300/-. I applied the promo code successfully and Initially I placed order for 6 books. But it said only 5 books can be ordered. So I removed 1 book and completed the transaction. The shipment was delayed and it was sent in 2 packages and both were received together by us on 18/5/15 only, with poor...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harish 1986
from Chennai, Tamil Nadu
Report
Copy

Delivery is very late

Address:Bangalore, Karnataka

Dear Paytm I was ordered vega helmet 15 may 2015, But still not receive my order product see I don't have helmet to ride the bike I am not asking to any body, So kindly improve your shipment other wise in future I will not buy any things in Paytm. Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CHANDER BHAN DHANETIA
from Delhi, Delhi
Report
Copy

Non refund Rs. 1000/- in my account or in my paytm waller

Address:New Delhi, Delhi

I diposited amount of Rs. 1000/- towards the payment of Electricity Bill on 16.05.2015. I was informed that said amount has been reveresed on account of non received of said payment. The amount of Rs. 1000/- neither came in my account nor in my paytm wallet. Request to said the reveresed amount immediatly in my account or paytm wallet to avoid unnasessary problem. Matter may be given top prority....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Umesh Ramani
from Surat, Gujarat
Report
Copy

Refund Because of Bus Cancellation

Address:Ahmedabad, Gujarat

Hi I have booked a bus ticket on 8th May 2015 for the route of Rajkot to Ahmedabad at 8.42AM. But in afternoon I got call from bus operator that the bus is got cancelled. So I request you for the refund of money. Please do the needful. My ticket details are as below FROM - rajkot TO - ahmedabad DATE OF JOURNEY[protected] PAYTM TICKET ID - OB4OJH TICKET PNR [protected] PASSENGER NAME - Umesh Bus Operator - SS Travels--(...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikr@nt
from Imphal, Manipur
Report
Copy

not adding money in wallet

Address:Solan, Himachal Pradesh

I want to add 5000 rupees to my paytm account but i was giving some error. My concern is also for the cash back offers. How will i get cash back and in how many days. Also i want to know that cash back is also available for cash on delievery or not. Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Barkha26
from Vyara, Gujarat
Report
Copy

Refund not provided

Address:New Delhi, Delhi

My order no. is[protected]. I got my bus tickets cancelled on 9/5/2015 via paytm but the amount has not been refunded yet. I got a message stating that it will be credited in my account in 3-10 days. But it has not been credited yet. I mailed to paytm customer care but did not get any response. I request to resolve the problem and credit the money as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santhosshettyblr
from Bengaluru, Karnataka
Report
Copy

Cheating case

Guyz please be very careful about www.paytm.com online bus booking, this team is set for cheating only. I booked ticket under Male passenger category 2 month back to Bengaluru. But when I was trying to board the Bus, the operator rejecting with the reason as the ticket is booked under female category. But to substantiate the reason, either operator or paytm never mentioned the passenger gender in either SMS or Online ticket. However the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
atul2712
from Ahmedabad, Gujarat
Report
Copy

Refund Issue on Paytm Order # 931513099

Address:Ahmedabad, Gujarat

Hi there, I have ordered of Galaxy grand 2 mobile in Paytm on 27th April 2015 but they were not delivered in time so i have cancelled my order and request for refund but Paytm did not give my refund money 13552 and did not give me proper answer. So please help me to get my own money back. Paytm Order #[protected]. My contact number is [protected]. Let me know if you want some more update for the same. Thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sangeeta_komal
from Mumbai, Maharashtra
Report
Copy

login issues

Address:Farrukhabad, Uttar Pradesh

Hello sir I am facing with a problem when I opens my account it always show the same error"your account is blocked temporarily" my paytm number is [protected] and email id is- [protected]@gmail.com . Please help me sir and unblock my paytm account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy