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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
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5032
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PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 92

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Website:Paytm mall online shop

I want to say that on 14 august 2019 i purchased a product from paytm and sadunly at that time only i cancelled the order but till now i didn't get the refund and they are not listening me and they have not sent any message of refund to me. I was thinking that it will be refund with in 7 days so i don't complain any where but it is goint to be almost 14 days but still there is no message of refund. So please help me to get my refund back...
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D
Dhanush R
from Mysore, Karnataka
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paytm online cashback fraud

Address:Mysore, Karnataka, 570017

Respected sir/madam

The company paytm promised to provide a cashback amount of rupees 300 on completing 12 mobile recharges within 750 days considering 1 transaction per month. I had activated the offer and completed 10 mobile recharges which had cost me around 4000 rupees, then all of the sudden they said the offer expired without providing intimation or notice.

Taking advantage of loyalty tempting customers...
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R
Rohit Kumar Mohanta
from Bengaluru, Karnataka
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in app purchase of pubg mobile uc

Address:Viswapriya Nagar, Begur, 14 Cross, bangalore, 560068

Purchased uc cash via in-app purchase of pubg mobile on 21nov at 11pm via internet banking. Costing rs.799for uc credit of 660.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary...
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Address:Bangalore, Karnataka

Hi all,

Paytm has cheated me by giving fake offer on purchase of kalyan jewelers purchase coupons.
3days back i purchased 5 kalyan jwelers purchase coupons of inr 5000 each. On each purchase paytm has given three discount coupons which can be used as below...
Inr 350 discount coupon on paytm mall
Inr 100 on movie booking
Inr 200 on electricity bill payment

One coupon content i am...
+1 photos
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S
sridharkankurte
from Mumbai, Maharashtra
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transaction success but no receive money receiver

Address:kalaburgi karanataka, Gulbarga, Karnataka, 585225

Transaction success but no receive money receiver i am raise complaint but not solved . but debit in account same day and it soues as successful .and not receiver not receive the amount please solve as possible as early .in bank trancstion it's debit is it problem in-app or in bank if it's problem in app solve make transaction easily debit and credit...
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A
Ajmal Mp
from Manjeri, Kerala
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recharge cashback offer

On 2nd october 2018 after doing a recharge of 199 paytm gave me an offer of 300 cashback for 12 mobile recharges of 100 or more only one transaction in a month is counted so i need to do 11 more recharges of 100 or more in coming 11 month to get this and i did 11 recharges as of now next month if i recharge i will get 300 cashback but today i checked this offer and it was gone it was expired my friend also experienced this they are cheating...
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F
FASIL K
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashback offer made disappeared

Website:Paytm.com

I have unlocked offer rs 300 cahback on recharge on 29th october 2018. As per t&c i have to do 12 mobile recharge of 100 or more within 365 days and only one recharge per month is counted for the offer. So i did 11 recharges from october 2018 to august 2019. And till today it is only 298 days are passed but the offer seems to be expired. They removed the offer because they don't want to give the rs300. As per terms and conditions i have to...
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K
kartikweb1
from Agra, Uttar Pradesh
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hello this is my complaint regarding to paytm

Why do we use it?
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point o[censored]sing lorem ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'content here, content here', making it look like readable english. Many desktop publishing packages and web page editors now use lorem ipsum as their default model text, and a search...
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B
Bharatsingla
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding order return.

Address:B-121, Sector 5, Noida – 201 301, Uttar Pardesh, India, Gautam Buddh Nagar, Uttar Pradesh, 201301

I placed one order of Puma shoes on #PAYTMMALL.COM. when i received order theb i found size is very big. Then i placed rwguesty of replacement. Paytm immediately cancel my replacement request. And now they denied to pickup the item. paytm executive said you account has been flagged with to much returns. That's why your account is blocked for return. But I did not placed to much return requests. Now they are not agreeing on return of that...
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G
ganguliskg
from Noida, Uttar Pradesh
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refund of failed transaction for payment of water supply bill (djb)

I tried to make payment of bill for water supply (Djb) on 19.08.19 & 20.08.19.
4 times my account (Pnb - mayur vihar phase-ii) was debited with rs. 1078.44 and the transaction was failed.
I got messages that the refund is processed, but so far nothing received in my account.
K. No. For delhi jal board : [protected]
Mobile no. : [protected]
E-mail id : [protected]@ rediffmail.com

Do the needful...
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J
Jayesh.nizama
from Delhi, Delhi
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so many times I told them not given my money back

Address:Shuklatirth, Bharuch, Gujarat, 302030

I requested so many times to paytm returns
My money back but didn’t get
I send paytm all old mails for my balance but not taking care
Paytm is bad company not taking care their costumer
At lest i am sending everyday one mail since last 20 days but they are not give any response.
Bad bad bad bad bad so many times bad paytm 😡😡😡😡😡...
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S
Sha Rba
from Mumbai, Maharashtra
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refund my money 3998 as it accidentally paid for 399 recharge

Address:Mumbai City, Maharashtra

Made an accidental recharge of rs 3998 on airtel number [protected]. I was trying to recharge only rs 399. The transaction id is [protected] dated 22 august 2019. Please reverse the recharge amount as no international roaming, etc, have been done.
Please email me back about your action. I am earning 20k per month, how can i afford losing 3999 in one click. Please resolve my issue and transfer the same to paytm account...
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Address:Mumbai City, Maharashtra

Made an accidental recharge of Rs 3998 on airtel number [protected]. I was trying to recharge only Rs 399. The transaction ID is [protected] dated 22 August 2019. Please reverse the recharge amount as no international roaming, etc, have been done.
please email me back about your action...
+1 photos
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M
Mrinal K Mukherjee
from Kolkata, West Bengal
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exchange offer

Address:New Delhi, Delhi, 711411
Website:paytm .com

Dear all on 16/08/2019 i had purchased a vivo v15 pro on paytm mall exchange offer . exchange item was my an old used vivo y66 imeai verified in time of exchange .. as all we know after usage of 1 yaer a nominal scratch will be spotted on mobile after the new mobie delivery on 20/05/2019. they send a pickup boy from shadowfax to pickup my mobile but they just rejected my exchange by saying that it has minimal lines on screen screen not damaged...
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S
sasank yabaji
from Hyderabad, Telangana
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I got wrong product and my return is rejected

Address:Near KLM shopping mall ,ameerpet Hyderabad, Hyderabad, Telangana, 50016

Ordered crocs but i got wrong product and used product and i returned the order but the courier box take pictures of the product and he says he says he will collect after 24 hours but i got mail that the product was tampered you send me a wrong product and used product how you reject my return request this pic product i got but i haven't order this product this is my order no please check it [protected]...
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P
Prince Mendiratta
from New Delhi, Delhi
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spam / fake calls 1

Address:New Delhi, Delhi, 110018

Dear paytm team,
-date of incident: 21/08/2019, 09:40 am
-client (Spam number): +91 [protected]
-i have already registered a complaint with paytm mobile solutions a few weeks ago [id: 2419458], but i have not got any response till yet from you guys.
In addition to that, the fake calls and msgs are still flooding in. As already mentioned in the above complaint that these crooks are providing fake documents (Aadhar)...
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K
kavitha suragani`
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery of product

Address:560068

Dear sir,

I have ordered one product through paytm.

I gave my home address for product delivery ( between 7.00 Am to 9.00 PM)

But the delivery person came today after 2.00 PM

I told him I opt for the option for product delivery in the morning, he said due to rain he could not deliver the product in the morning.

Later he said, in paytm there is an option for delivery...
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D
Divya Kathuria
from Delhi, Delhi
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consumer harassment/faltering with the order summary by paytm

Address:Faridabad, Haryana

Dear Sir/Ma'am

This is regarding issues with the return of my order number [protected] of Redmi note 7s- 32gb-sapphire blue. My main issue is that I ordered a black colored phone and I remember it very clearly. However, I received a sapphire blue colored phone and to my shock, my order history was also faltered with by that time and it was sapphire blue in the orders as well. Next, I called customer care and registered my grievance....
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V
Vinay Khapekar
from Pune, Maharashtra
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cancelled home burglary insurance of rs 2 lac

Address:Plot No. 106 & 107, Flat No. 201, Awad – 3, Bhartiya Society, Beltarodi Road, Besa T Point, Opp. Shanti Heights, Manish Nagar, Nagpur (M.H.) - 440015, Nagpur, Maharashtra, 440015

Sir/madam,
I have paid the water bill through paytm order number on date 16/08/2019 time 9.00 am

I am not interested for this insurance. Kindly cancel the "home burglary insurance" of rs. 2 lac of 1 year for rs. 199 which added by default, it is ticked in check box automatically. I also request you to refund ₹ 199 into my bank account or paytm wallet....
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S
Shailesh Raju
from Bengaluru, Karnataka
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paytm mall product return rejection

I had ordered a sweater from paytm mall for my mom, the size was small, so i decided to exchange the product for a larger size but it was not available so u had to return it. After 2 days i placed a return request as i was out of station for 2 days. The very same day my return request was accepted and a courier was arranged which turns out to be xpressbees. I get all the details via sms related to the person who is gonna pick my order like...
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