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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 91

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D
Dev ID
from Mumbai, Maharashtra
Sep 6, 2019
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Address: Mayurbhanj, Odisha, 757081

I'm doing a upi transaction amount of rs 5000 upi referencenumber is[protected] through paytm app paytm payment bank to sending bank of india linked upi id [protected]@paytm in 30-august-2019 first upi pending then 2-september-2019 upi successful but receiver didn't get any amount credit that particular upi reference number. I'm complaint regarding this in paytm but they told upi instantly successfully done. But i'm visiting bank of india branch 6-10-19 they told complaint on npci. Please sir help me in belongs poor family.
+2 photos
Sep 8, 2019
Complaint marked as Resolved 
It's solve
My transferred money to WBSEDCL on1/9/19 is not successful yet. WBSEDCL is not showing in its App. Is that transfer successful? Payment referral number is [protected]. Do I pay again?
Hi team,
This is Santosh sobard and I have booked a flight from Delhi to Mumbai (order number [protected]) from Paytm site(jet airways) flight got cancelled it's been more than 5 months I'm still facing problem getting my refund...and Paytm is not taking any serious action...Paytm need to resolve this issue ASAP

Santosh sobrad
[protected]
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    Hitesh147
    from Ahmedabad, Gujarat
    Sep 4, 2019
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    Address: 382340

    Account number :[protected] name :- wadhwani hitesh jairamdas amount :- 5999 reference id :[protected] pay to :- xiaomi india i am placed order on 9th august 2019 on mi.com and pay 5999 via paytm upi (Paytm payments bank) and i am cancled my order on same day xioami india initate my refund on 24th august and give me arn number :- upi025432. Paytm payments bank not credit my amount in my account yet. And say me arn number is wrong and contact your merchant. And xioami india say contact bank please help me to get my money back. I am attaching screenshot please check
    +2 photos
    Sep 29, 2019
    Complaint marked as Resolved 
    Please my account bloke please help order the product pickup don't
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      S
      Saif_3313
      from Noida, Uttar Pradesh
      Sep 3, 2019
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      Address: New Delhi, Delhi

      My account has been blocked and I have asked the paytm team to unblock my account so I can made my some important payments but the team sending me the same message every time that send me two documents and I have already send it many times but they give the same reply every time.So please do something and get my account unblock
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        K
        Karan soni414
        from Gurgaon, Haryana
        Sep 3, 2019
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        Address: Ward no 15, Hanumangarh, Rajasthan, 335524
        Website: Paytmmall.com

        Paytm is fraud. My order id [protected]. I order two watch on paytm 1st is guess and 2nd is timax and i cancelled my order but paytm shows item is delivered but item not yet received and my refund is not initiate please do not order online on paytm because what happened to me should not happen to you and share it. Paytm is fraud. I cancelled my order but paytm shows item is delivered.
        My contact no. [protected]
        Sep 6, 2019
        Complaint marked as Resolved 
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          B
          Bob.b
          from Noida, Uttar Pradesh
          Sep 3, 2019
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          Address: New Delhi , Delhi, New Delhi, Delhi, 110075
          Website: www.paytm.com

          My paytm account was blocked on 1st september and when i enquired about it, i was told via message that i had committed a fraud hence my account got blocked. When i asked to talk to an executive, i was told to enter otp sent on my phone number but i received no otp either. I had rs.1700 in my paytm wallet and now i'm being told that the account is blocked. This is clearly a fraud commited against me. I want my rupees back anyhow and will never use this # app again. I trusted paytm and was using it since a year now.
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            Karan soni414
            from Gurgaon, Haryana
            Sep 2, 2019
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            Address: Ward no. 14, Hanumangarh, Rajasthan, 335524

            Paytm is fraud. My order id [protected]. I order two watch on paytm 1st is guess and 2nd is timax and i cancelled my order but paytm shows item is delivered but item not yet received and my refund is not initiate please do not order online on paytm because what happened to me should not happen to you. paytm is fraud. I cancelled my order but paytm shows item is delivered.
            My contact no. [protected]
            Sep 6, 2019
            Complaint marked as Resolved 
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              Karan soni414
              from Gurgaon, Haryana
              Sep 2, 2019
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              Address: Ward no. 20, Sanjay basti, Hanumangarh, Rajasthan, 335524

              Paytm is fraud. My order id [protected]. I order two watch on paytm and i cancelled my order but paytm shows item is delivered but item not yet received and my refund is not initiate please do not order online on paytm because what happened to me should not happen to you. paytm is fraud. I cancelled my order but paytm shows item is delivered
              My contact no. [protected]
              Sep 6, 2019
              Complaint marked as Resolved 
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                M
                Murali Krishna Kalvakuri
                from Delhi, Delhi
                Sep 2, 2019
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                Website: Paytm

                Bought a bus ticket through paytm. I haven't selected any other option, paytm automatically selected extra charges for free cancellation. It went unnoticed while me booking ticket since i didn't select any other option. It was 79 rupees. I called customercare immediately they said non refundable. This is how company is stealing from lakhs of customers. It's obvious at least 1 lakh customers book and face this problem so 75 ×1lakh i. E., 75 lakh rup3es paytm did fraud through this at a minimum.
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                  K
                  kamalchagorain
                  from Delhi, Delhi
                  Sep 2, 2019
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                  Sir,
                  Paytm executives are so much irresponsible that they are not able to arrange a pickup for my damaged product, and now i have to even pay the emi of this damaged product. Everytime i call in paytm the executives are just delaying the pickup and are asking for 48 hours. But i t has already been 15 days but they are not taking any action. The onlyu work they are doing is harrasing me by making fake promises. The resolution is to make the emi cancel from bajaj finserv and making the pick up as early as possible.
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                    M
                    Marshal surendro
                    from Mumbai, Maharashtra
                    Sep 2, 2019
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                    Address: 110010

                    On 01 sep 19, i got an sms of transaction of ₹1000 from my credit card by paytm (Pgsi) without pin or otp as authorised by rbi. How is this authorised by rbi as stated and done? This is a complete flaw of my credit card company (Citibank). I raised a complaint and further block my credit card on the same day. Citibank bank should pay me back because of there flaw in security of transaction. The culprits should be find out and send to jail.
                    Everytime I try to recharge on my mobile number, a warning box pops up. It shows network and connection error. I have rechecked multiple times but this problem is stagnant. Please help!

                    unauthorised transaction of 1000 by paytm (pgsi) from credit card - Comment #3525999 - Image #0
                    I have purchase Paytm Fastag from paytm with rs.500/-(100for card+250 for security money which refund when i close the account+150 in fastag wallat.)
                    i am closed the fastag 2 month ago. but still the date i am not received security money. and they ignore my mail. and avoid. my contact no-[protected]. which registered with paytm.
                    thanking
                    I tried cancelling my ticket on paytm. It didn't get cancelled and also got an error. I didn't get refund even after calling customercare.

                    unauthorised transaction of 1000 by paytm (pgsi) from credit card - Comment #3526621 - Image #0
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                      J
                      Jagpreet Grover
                      from Gurgaon, Haryana
                      Sep 1, 2019
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                      It's been more than 10 days. Whenever i try to recharge through my paytm phone. It says error occurred. I tried multiple times to contact customer service.. They say allow 2 says and ask again to enter code.. It's been 10 days. They can't fox the issues

                      Such pathetic service

                      No one is bothered to even reply

                      Paytm is pathetic and fraud
                      +1 photos
                      My registered mobile no.[protected]
                      asper your sms the cash back amount of inr 600.00 for promocode dealoffer18 was added to my paytm wallet by till time there was no cash back or no wallet balance
                      please check and reply as soon as possible

                      fraud... pathetic service - Comment #3526636 - Image #0
                      Till date nocash back agst. dealoffer18
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                        A
                        Ashotosh Ji
                        from Delhi, Delhi
                        Sep 1, 2019
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                        Address: Noida, Ghaziabad, Uttar Pradesh, 201001

                        Dear sir,
                        I ordered a mobile on paytm mall app in exchange offer. I ordered this mobile on 13 aug and i got delivery on 14 aug. I got confused that this new device is defective so i complained about this on 15 aug. On 16 aug a courier boy of paytm partner come at my home in my absence and asked new phone from my sister for replacement. He take picture of new device and told my sister that imei number is not matching so i can'nt picked this device. I raised this question to paytm customer care executive and he told me that please visit vivo service center and get a job sheet and send us than we will arrange to pick your device. I visit vivo service center and i got solution of my problem from vivo service center and call to paytm customer care executive
                        To withdraw my request to replacement my new device. I also said to arrange the courier boy to pick the exchange device so that i can get my cash back. I told a lot of time to paytm customer care executive that your courier boy was come to pick new device but customer care excutive is saying that your exchange device was rejected by courier boy at door step check. Sir, i want to ask how courier boy can rejected my exchange device when he didn't show my old device. My complain number is[protected]. I am also attaching the old phone pic. Please look into this matter.
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                          A
                          Avik_Das
                          from Kolkata, West Bengal
                          Aug 30, 2019
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                          Address: b-121, sector-5,noida-201301, Gautam Buddh Nagar, Uttar Pradesh, sector-5,noida-20130
                          Website: Paytm.com

                          Hello i made a debit card transaction in amazon.in of 10000 and after that i cancelled the order of 10000 so generally amazon refunded me the money with the refund reference no and tells me that the money should be recived within 3-5 working days so i waited for it but still i don't receive my money i rasie a dispute against my bank but there was no help... Whenever i contacted to my bank along with the refund reference no they are unable to track it and they tells me to contact with amazon and whenever i contacted with amazon they tells me when the refund reference no is generated that means the payment is successfully done from our end please contact with your bank minimy 20 to 30 times i called amazon and paytm bank such for the situation.. And amazon have a refund reference no proof so i don't raise to do the complaint for them... But i raised 3 no in dispute against my bank but there customer support is very pathetic they are told me the refund is not received from the merchant please contact with them... So my request is to solve the issue.. If you need transaction id refund reference no all thing i give you... Please help me... I will upload my transaction id and the refund reference id from amazon...in the screenshot it have the payment proof and the transaction id which is debit money from amazon and it has also the refund reference no in which amazon clearly done the refund and the refund amount so my request is to take the action against paytm
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                            V
                            Vijay Varman.s
                            from Chennai, Tamil Nadu
                            Aug 30, 2019
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                            I was order amazon pay at ₹5130 at 15/8/19, 8.15pm through paytm digital debit card and same day i ask to cancel order then amazon take request then proceeded they say refund amount will get on 26/8/19 after wards i ask amazon customer care they sent a mail 29/8/19 you will get refund amount will reflect on your account i ask paytm customer care
                            They wouldn't give proper reply they say our team will give revert i was nearly waited for 15days pls helps us to get refund amount ammount and also i attached snap
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                              N
                              NNNMohammed
                              from Palakkad, Kerala
                              Aug 30, 2019
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                              Address: 679336

                              Paytm had given me an offer to get cash back for mobile recharges. Just to get that offer, i did 3 mobile recharges one after another adhering to all of their terms and conditions.
                              But every time i did the recharge, they would create some new unwanted offer & would avoid giving me the cash back.
                              If they're not interested to give the cash back, they can freely tell so without resorting to such cheap tricks. Why don't these guys resort to begging instead of committing such frauds & unfair trade practices...
                              The wallet mobile no. Is [protected].
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                                R
                                Rohit.1@
                                from Delhi, Delhi
                                Aug 30, 2019
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                                Sir amazon refund me rs 892 on 19 august 2019 in my paytm payment bank account bebit card.. But time of refund is over and still i don't get my refund... Banknis told me that no refund is come and we are not able to search this arn number you provided...
                                And amazon says that your refund is completely processed by amazon... So sir plzzz help me to out of this..
                                Thank you

                                The authorization code (Refund reference number) for the transaction is yia32tbx0000jyfcrgf1
                                +2 photos
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                                  A
                                  Ashutosh365
                                  Aug 29, 2019
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh

                                  I was using a Paytm offer, where by recharging with 100₹+/month for several month had a cashback offer or 300₹. But paytm deleted the offer, even 300days were remaining in expiry deadline, and I was only 2 transection away to get the 300₹. I was using paytm recharge to get the offer cash back from months, but paytm created on me. Now I will not use paytm anymore.
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                                    nishikant106
                                    from Patna, Bihar
                                    Aug 29, 2019
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                                    Sir
                                    On dated[protected], time-12, :55 pm i have paid my bsnl phone bill through paytm upi of an amount of rs 2014, amount deducted from my idfcbank bank account and credited to payee [protected]@icic, but not paid to bsnl bill desk. Transaction id[protected],
                                    Please resolve the issue as soon as possible.
                                    Thanking you
                                    Nishikant
                                    Mobile no [protected]
                                    Dear Sir,

                                    We regret the inconvenience caused to you. Please write to us at social.[protected]@idfcfirstbank.com along with your contact details and we will resolve your complaint at the earliest.

                                    Regards,
                                    Team IDFC FIRST Bank
                                    Dear Sir,

                                    Thank you for writing to us. This is with reference to your concern addressed to Consumer Board. We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward for your support and co-operation in the interim. Assuring you best of our services. Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

                                    Best Regards
                                    Team IDFC FIRST Bank
                                    www.idfcfirstbank.com
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                                      D
                                      dream hacker
                                      from Mumbai, Maharashtra
                                      Aug 29, 2019
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                                      Address: Jharia,, hooghly, 712122

                                      Dear sir,
                                      I have a refund from amazon, and refund reference no :-yia32tbx0000jyfcurrh, but paytm didn't added money in my bank account, they disagree with this, i called amazon care also and they told that we already processed the money to your bank its your bank problem, i called paytm care and i gave him the refund reference no, but they didn't help me, so please solve this, thank you
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                                        S
                                        shashiggn
                                        from Mumbai, Maharashtra
                                        Aug 29, 2019
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                                        Address: H.No. 921, Saraswati Vihar, Hsg Bd Cly, Chakkarpur, Gurgaon (HH, Gurgaon, Haryana, 122002

                                        Paytm care
                                        I have to sincerely thank you for sincere attention to my concern. As desired to help you better, i am providing elaborate details so that you can get back to me with a resolution at the earliest..
                                        Consequent upon an sms on my android lenovo vibe k5 plussnpa 2 psk phone from themisale.com/product/product advertising sale of redmi note 7 pro phone at discounted price of rs1899/-, i applied for the same giving necessary details of my name, mail id, phone no., and address for delivery of the product. The payment for the same was duly collected from my bank syn. Bank through atm and the details are appended below:-
                                        Paid for ordertoday sale order #[protected]transaction id [protected]-07-18 02:55:04 pm
                                        Rs 1, 899
                                        -
                                        Success
                                        Paytm_wallet
                                        Added to walletfrom: syndicate banktransaction id [protected][protected]:31:13 am
                                        Rs 100
                                        Success bank txn id: [protected]
                                        Paytm_wallet
                                        Added to walletfrom: syndicate banktransaction id [protected][protected]:22:56 am
                                        Rs 1, 799
                                        Success bank txn id: [protected]
                                        Paytm_wallet
                                        Now my concern is that the merchant sale order appears to me a fraud party since no expected date of delivery is so far confirmed by them.
                                        As such i therefore, request you to kindly restore back my payment of rs 1899/- back to me immediately. Thanks & regards.
                                        Truely yours
                                        Shashi kant
                                        B. Tech. Iit kanpur p. G. Dip. Iit roorkee
                                        Mob [protected]
                                        R/o h. No. 921/ swami vivekanand block, saraswati vihar, hsg. Bd. Cly., chakkarpur, gurugram-122002 (Hr)
                                        Aug 29, 2019
                                        Updated by shashiggn
                                        No refund is made till date though more than a month has elapsed since I paid the money Rs 1899.
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