PayTM Mobile Solutions Complaints & Reviews

I purchased a product on 23 April, with a prepaid order ( paid money before delivery) with order number[protected], sir I registered complaints too much time to Paytm via there application contact support, but they didn't give me response . tell me when I got delivery or my moneys back? there is option of cancel the product so I am not able to cancel it, it still not dispatched ... pleaee help me, and tell now ( not after 48-74 hours) when I got money back or delivery ...

PayTM is showing 100% discount on their website and I have bought the product just in 50 rs. Now they have cancelled because it was on big discount and they said it was technical issue. I have placed so many order with small discount but never faced this type of technical issue before.

Hi there, I’m Himanshu, and I am going to do my best to solve your problem. I am really sorry that the resolution of your issue is taking time. I feel terrible that you had to experience that. We could do better! I am working on your query. Unfortunately, it will take some more time: 24 to 48 hours. I will get back to you as soon as I possibly can. Thank you for your patience! Look forward to see you again at Paytm. Best wishes Himanshu Name: anassayeed3 | Email Id: [protected]@gmail.com | Order Number: RCtkt[protected] | Message: sir, i have recharged wid an special recharge voucher of 499 but i m nt getting the benefits as shown in your display not credited wid the balance of rs500 and nt getting net recharge of 2 gb please luk into the matter as soon as possible | Issue Type: Wrong benefits received | Time:[protected]:30:22 | This email is a service from Paytm Care. Message-Id:FMEP4VGN_[protected]cf3_93bc3fff16acd3202358d_sprut [protected]@paytm.com Ticket #[protected]: RCtkt - Help Query Dear anassayeed3, Your request 10742466... Apr 27 (3 days ago) Anas Sayeed <[protected]@gmail.com> Apr 28 (2 days ago) to PayTM sir, now its more than a week and no proper solution is given to my complain. if my benefits regarding that top up is nt credited in my account within 2 days than i m going 2 move towards consumer forum. Regard's

i recharged postpaid [protected] amount 550 but i didn't select operator which is ported on aircel no. and i didn't receive recharge on that no. so kindly plz refund my amount in paytm wallet as soon as possible my email id :- manisha.[protected]@gmail.com

dear sir, this my order id[protected] or[protected] or[protected] or[protected] or[protected] i didi this order but in my paytm account showing me faild order.even your paytm company cut rs.411 from my bank account i also attache image please check if and give me my refund. contact number:- [protected]-[protected]

dear sir today morning i submit a complaint regarding my wallet balance that i not received in adding money in my uber app. the paytm members contact me but not rsolve my issue. they asked me for my 3-d secure password and the cvv and also atm pin. why should i gave my privàcy information to some other else. plss see my issue once again as soon as possible thanku regards mohit my email id is [protected]@gmail.com and contact me for any other information on my no. that is m-[protected]

dear sir, this my order id[protected] or[protected] or[protected] or[protected] or[protected] i didi this order but in my paytm account showing me faild order.even your paytm company cut rs.411 from my bank account i also attache image please check if and give me my refund. contact number:- [protected]-[protected]

customer service am calling the number [protected], which was on the bill provided to me. only once a girl called niharika has recived else it will never connect. I reported that product what is delivered to me broken furniture, and i had requested the return for item. She said she will arranging a reverse pick up they will contact with in 2 days, so far no one has contacted, nor the proper response in mail as well. Ridiculous and pathetic service. I want them to take there junk product and return my money, This is clear cheating what am experiencing with paytm. ORDER NO. [protected] Apr '15 11:25 am Wooden Study Table Qty: 1 | Sold By: BFURN Rs 6599 RETURN REQUESTEDNK3000Promo Code NK3000 applied successfully. Cashback of Rs 3000 will be added to your paytm wallet after return period of item is over

Hi, This is regarding my order number[protected]; i have ordered "Wilison Black Leather Jacket (Size-M)" on 15-Apr-2015 for Rs 1199. i got delivery of the product on 22nd April which was completely different from that was shown on the website. I am attaching photograph of originally received jacket. I was asked by paytm on 23rd April that they are transferring my money back in my account and it will take 2 to 3 days. After 7 days gone, i have not yet received my money back in my account. I checked with Bank also but they confirmed that the amount is not yet received from Paytm therefore they are unable to credit this in my account. I have sent so many mails to Paytm and called on their toll free number but there is no one who can respond me. Please let me know when i will receive my money back in my account. Regards, Sunil

I have paid the bill of Rs 1235 to mtnl delhi through paytm website on 29th april 2015 at 4:45 pm . This is the landline bill but unfortunately the amount of rs 1235 is not credited in mtnl delhi. My Dc transaction number is [protected] and order no is[protected]. my sbi bank confirmation message is thank for using sbi debit card for a purchase worth rs 1235 on pos 00005344 at paytm.com noida ind txn#[protected]. My contact no is [protected].

I have ordered WD My Passport Ultra (WDBZFP0010BBK-NESN) 1 TB Portable External Hard Drive (Black) of order no:[protected] on 23 april but i recieved seagate used harddisk. I also have requested to return but no body has come to take it back. They also took money online and serving wrong used product.

hai, i have booked a bus ticket through paytm and i cannot travel on that date date, so i login to cancel but cancel option was not available. so i wrote a email to payt, to cancel. they reponded after 2 days. but they said they will take the request and wait for 72 hrs but till now they did not cancel the order and no responce till now. have attached the responce of them... Ashish, Apr 14, 00:32: Hi there, I’m Ashish, and I am going to do my best to solve your problem. I am really sorry that the resolution of your issue is taking time. I feel terrible that you had to experience that. We could do better! I am working on your query. Unfortunately, it will take some more time: 72 hours. I will get back to you as soon as I possibly can. Thank you for your patience! Look forward to see you again at Paytm. Best wishes Ashish Ashish, Apr 13, 03:43: Hi there, I’m Ashish and I’m gonna do my best to solve this problem. I would like to inform you that I am currently coordinating with operator over this issue and operator might take upto 3 days to respond. Till then, we will appreciate your patience and assure you that we will get back to you within next 72 hours. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Ashish jenivini1, Apr 10, 16:52: Name: jenivini1 | Email Id: [protected]@gmail.com | Order Number: RCtkt[protected] | Message: dear sir, i could not find the option to cancel this ticket. kindly cancel this ticket at the earliest thanking you, kenny moses [protected] | Issue Type: Cancel my Order | Time:[protected]:52:28 |

With respect to order number[protected], Still i havent received the product, (and am in no more need of these products) but in my orders section its showing as delivered, hence i request you to investigate on this ASAP, and refund my amount at the earliest. Call me immediately at [protected] for any clarification. Am mailing and contacting paytm team from past 10 days but no proper response. Feeling worst on PAYTM.

I have purchased the Wireless JBL Speaker in Rs. 1000/- and i have recieved the faulty speaker, so i have registered a complaint about that produt to paytm team they informed me to send the product to sellar by courier and also mentioned that the couier charges upto Rs. 200/- will be refunded to your account. So i sent the Faulty JBL wireless Speaker to sellar by DTDC Courier on 10 Apr 2015 by consingment no. M18038295 but the sellar refused the the product. So Refund my Money Immediately (1000+200=1200)

I purchased Bfurn Divider Single Seater Sofa ORDER NO.[protected]Rs 9999) and Bfurn Supreme Single Seater Sofa ORDER NO.[protected]Rs 5999) on 18th April. I purchased both the products as gift for my sister’s Wedding and paid for them via my credit card. After placing the order I raised many request to ship the product ASAP and contacted them in official PAYTM page of facebook as well. But they kept on giving excuses and asked me to contact the seller directly without even providing me the contact number of the Seller (Bantia Furniture). I searched the contact number from internet and I managed to communicate with them and according to them they shipped the product on Tuesday[protected]. I also received a mail from Paytm on 28th saying ”Thanks for shopping with us!The seller Bantia Furniture has confirmed that the following items from your order #[protected]/[protected] will be serviced by them.” On the next business day 29th I received a message from PayTM on facebook saying as below/ attached that the product is cancelled due to technical reason: To my surprise I found that both the orders are cancelled in PayTM and the status is saying as “Refund amount for the cancelled item has been credited to your Paytm Wallet”. Till now I have received the Refund for only ORDER NO.[protected]Rs 5810) in my PayTM wallet. Refund of Rs 9999 for ORDER NO.[protected] is still to be provided in my PAYTM wallet though the status is saying the Refund is already been processed in my PAYTM wallet. I have already initiated the transfer of PAYTM refund of Rs 5810 to my Bank which is yet to be credited to my Bank. Bank Txn ID: [protected] Paytm Cash Txn ID 04E487F6EEA81618 I underwent tremendous harassment by PAYTM ever since I had done the crime of placing the order with them and paying for the same. I won’t be able to gift the required item to my sister in her wedding. On top of that I am really not sure if PAYTM will cheat all my amount Rs 15998 in total. I request you to help me and look into this matter urgently to make sure I receive Rs 15998 in my HDFC credit card ASAP. I already transferred Rs 5810 to my card as mentioned above after PayTM processed the refund to my PayTM wallet and for the other order Rs 9999 is yet to be refunded.

im a very regular customer of paytm.i buy supplements almost every week from them and they give cashbacks..i have 2 accounts there. but recently my wallet limit of 10000 has been exceeded.. so total refund amount of 5100 ( in 2 accounts ) is on stake.. i requested for wallet upgrade.. all my documents are ready.. i sent them emails.. but got no positive reply.. its been more than 2 weeks.. i need those cashbacks .. so that i can buy some other supplements.. but they are sending no one to collect my documents and upgrade my accounts..5100 is a lot of money for me..please help me

sir, i add money in paytm wallet through my uber account . i dont receive my 200 money in my wallet. as the money is deducted from my accoun t. the emailid from which i add money is [protected]@gmail.com . and the mobile number that is registered is [protected]. i already make complaint about that . but i don't receive any reply.. please resolve my issue regarding this as soon as possible m-[protected] [protected]@gmail.com

ORDER #[protected]Omron Blood Glucose Test Strips HGM STP 1A For HGM 111 and HGM 112) Has Expired when opened .. and delivered by indian speed post service. when we put compliant several times in [protected]@paytm.com the last compliant response from customer support team is as bellow : Sorry for the delayed response. There was some issue at merchant end. In case you are still facing the same problem, please do let us know. Look forward to see you again at Paytm.

Dear Sir/Madam, I try to recharge DishTV on date 04-Mar-15 10:29:10 AM at Dish_TV_PayTM for Rs.240.00, but recharge not done successfully. I talk to Axis Bank in this regard, and they replied that we've made the payment to merchant (PAYTM). But till date i've not received any refund or recharge DishTV. So you are requested to look into the matter and refund the money. Regards, Sanjeev Verma Mob[protected]

I have placed order to Paytm for Red Chief Tan Leather Casual Sandal For Men (Size-8) (https://paytm.com/shop/p/red-chief-tan-leather-casual-sandal-for-men-size-8-MSN...⇄ ORDER NO.[protected] on 26 feb 2015 and after 2 days I have cancel my order. But till today I have not get my money refunded. I have complained many times but still there is no any solution i have got from your side. I got irritated to waiting their action. Please take required necessary action about my problem otherwise suggest me where I have to complain about this or I have to Complaint to Upbhokta Forum. mob no. [protected] Suryabhan Pratap Singh