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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 965

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A
akkizee
Oct 25, 2014
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Address: Jodhpur, Rajasthan

Dear sir, My amount is debit by credit card for paytm cash wallet. But till 48 hours no amount received in my wallet & i send 6 email for company to solve my problem. Company send only one update msg your amount received within hour but no amount received till now. Pls solve my problem Id: [protected] [protected]@gmail.com Thanks Anita
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    N
    nattamai
    from Gurgaon, Haryana
    Oct 25, 2014
    Resolved
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    Resolved

    Hai, I am N.R.Raman one of your register customer, past one year i am using your paytm mobile recharge. Very first time my recharge of Rs.115/- for my mobile [protected], till date so for not activated from 23-Oct-2014. I am using always Internet banking system thro' my bank account, bank transaction verification code is [protected]G00cmlyy6. I had lost more about the late activation, and i also refer to Airtel customer care today itself and lodged a complaint about this transaction.They refer immediately your transaction so for not done. Please do the needful and take action immediately. My registered contact mobile number [protected], My registered e-mail id's [protected]@gmail.com yours, N.R.RAMAN
    Aug 14, 2020
    Complaint marked as Resolved 
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      P
      pavansriwastawa
      from Patna, Bihar
      Oct 25, 2014
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      Address: Bhojpur, Bihar

      recharge amount rs.165 not credited with my bsnl mobile no [protected].i received massage regarding successful recharge from paytm and bsnl both ., but amount not credited in my account, the amount deducted from my bank also . date of recharge[protected] at 6.55.20 pm .pl.check and inform me what happened with my money.
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        N
        NDias
        from Raia, Goa
        Oct 25, 2014
        Resolved
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        I have already written to [protected]@paytm.com but nobody seems to reply. My 5 recharges have been not completed correctly and I have not received any recharge, but the amount is deducted from my Paytm Cash Wallet. Please refund the amount back to my PayTm Cash Wallet as all the 5 recharges have not completed. Order Nos. are given below. Order No.: (All @ Rs.50 each) [protected] [protected] [protected] [protected] (@Rs.150 each) [protected] Total Amount to Be Refunded back to my Paytm Cash Wallet= (Rs.50 per recharge x 4 Failed Recharges) + (Rs.150 x 1 Failed Recharge) = Rs.350/-
        Aug 14, 2020
        Complaint marked as Resolved 
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          A
          Anuj Parmanandka
          from Delhi, Delhi
          Oct 25, 2014
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          Address: New Delhi, Delhi

          I MADE A RECHARGE OF RS.131 FOR MOBILE NO.[protected] ON OCT 24 BUT THE TRANSACTION HAD FAILED AND NO REFUND HAS BEEN CREDITED IN MY PAYTM CAH WALLET (ORDER ID.[protected] ON 25 OCT I AGAIN TRIED MAKING A RECHARGE OF RS.131, WHICH FAILED BUT GAVE A CASHBACK IN PAYTM WALLET (ORDER ID.[protected]
          Dear Sir,
          I have used Paytm for recharge my Internet service MTS Mblaze . Rs 999 have debited from my account, But Net is Not recharged. Used ICICI bank debit card.
          My mail ID : [protected]@gmail.com
          Mobil :[protected]
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            B
            bijivemula
            from Mumbai, Maharashtra
            Oct 25, 2014
            Resolved
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            Address: Bangalore, Karnataka

            Hi Sir I did BESCOM electricity bill Rs 1284 /- with order id[protected] respectively on15th October2014 .Money is debited from my account but they haven't received bill still now .My transaction no is[protected] and bill payment BESCOM electricity [protected] . please help me in getting my money back...
            Aug 14, 2020
            Complaint marked as Resolved 
            im stuck with the same problem paytm not willing to refund money its been a month
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              S
              sujeet1190
              from Gurgaon, Haryana
              Oct 25, 2014
              Resolved
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              Address: Patna, Bihar

              Sir/Madam, main 24 October 2014 ko Rs 250 OR 200 ka rercharge kiya tha. mere account se balance deducte ho gaya hai. lakin mujhe balance nhi mila hai. Order No[protected] For Rs 250 [protected] For Rs 200 So Please Refund My Balance.
              Aug 14, 2020
              Complaint marked as Resolved 
              sir/madam my name is vikas mene 16 july 2015 ko rs 48 ka recharge kiya tha jo fail ho gya par mere account number se balance deducte ho gya muje balance nahi mila hai mera no:-[protected] for rs[protected] so please refund my balance plz sir
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                D
                dilbag_singh
                from Noida, Uttar Pradesh
                Oct 25, 2014
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                Address: New Delhi, Delhi

                Dear sir / madam, I have done 12 payments through my Paytm Account to my Airtel Postpaid Account on 30/09/2014. Out of that 8 payments have been confirmed and 5 payments are not updated in my Airtel Postpaid Account. Transaction ID of all the payments are as follows: 1. Rs.30: Transaction ID: #[protected] 2. Rs.30: Transaction ID: #[protected] 3. Rs.30: Transaction ID: #[protected] 4. Rs.30: Transaction ID: #[protected] 5. Rs.30: Transaction ID: #[protected] 6. Rs.30: Transaction ID: #[protected] 7. Rs.30: Transaction ID: #[protected] 8. Rs.30: Transaction ID: #[protected] 9. Rs.30: Transaction ID: #[protected] 10. Rs.30: Transaction ID: #[protected] Out of above 10 payment of Rs.30/- only 6 has been confirmed and 4 are still pending. 1. Rs.50: Transaction ID: #[protected] 2. Rs.50: Transaction ID: #[protected] Out of above 2 payments of Rs.50/- only 1 has been confirmed and 1 is still pending. Therefore total of Rs.170/- is not confirmed in my Airtel Postpaid Account. Please look into the matter and do the needful at your end, as for all the 12 payments, amount has been deducted from my PAYTM account but the payments has not been received in my Airtel Postpaid Account. Thanks, Dilbag Singh [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
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                  S
                  siwer
                  from Dehra Dun, Uttarakhand
                  Oct 25, 2014
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                  Address: Agra, Uttar Pradesh

                  yet i have not received the mobile balance & 3g data.what are you doing, why you are not give me proper reply, for that, Best Regards Anil Srivastava From: "Anil Srivastava"[protected]@rediffmail.com Sent: Thu, 23 Oct 2014 11:23:48 +0530 To: "[protected]@paytm.com"[protected]@paytm.com Subject: recharge nt received Dear sir, > payment not received for against this order no[protected] &[protected]. > >Best Regards >Anil Srivastava
                  Oct 27, 2014
                  Updated by siwer
                  yet i have not received the mobile balance & 3g data.what are you doing, why you are not give me proper reply, for that, for against this order no[protected] &[protected].

                  my mobile o-[protected] & mail id [protected]@rediffmail.com

                  >Best Regards
                  >Anil Srivastava
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                    R
                    ranjana1213
                    from Coimbatore, Tamil Nadu
                    Oct 24, 2014
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                    Address: Chennai, Tamil Nadu

                    Hi Sir I did a recharge of Rs 50 with order id's,[protected] OCT '14 .Money is debited from my cashwallet but they haven't recharged still now and when I mail them about the problem they reply saying "There was a technical problem at our end it has been resolved please check and write to us if still there is any problem"
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                      V
                      vinodh kumar
                      from Mumbai, Maharashtra
                      Oct 24, 2014
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                      Address: Pune, Maharashtra

                      Hi Sir I did a recharge of 120 and 90 with order id's,[protected] and 30341381 respectively on 23rd October.Money is debited from my account but they haven't recharged still now and when I mail them about the problem they reply saying "There was a technical problem at our end it has been resolved please check and write to us if still there is any problem".This happened for 4 times till now from 2 days. I am facing a huge problem with mney and these guys are playing with me. please help me in getting my money back
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        8
                        8591506045
                        from Jalandhar, Punjab
                        Oct 24, 2014
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                        Address: Chandigarh, Punjab

                        Hi, I have done recharge on the dated 22 oct 2014 for your offer on the recharge of 50 rupees cashback of 20 rupees will be give but till date I am not received this cash back. My recharge details [protected] OCT '14 11:15 PM 1 ITEM Please give the reason behind it. Thanks Ashutosh Singh [protected]
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                          Preston Fernandes
                          from Raia, Goa
                          Oct 24, 2014
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                          Address: North Goa, Goa

                          My order #[protected]. I had made a recharge of Rs.100 on 22 Oct at 9.15p.m. And I still did not receive my balance. Then I made a complain to paytm and they said if the order is not complete then my amount will b refunded in the bank or it will be returned as cash credit. But till now its not credited.
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                            Trinaath
                            from Kavali, Andhra Pradesh
                            Oct 24, 2014
                            Resolved
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                            Resolved

                            Address: Nellore, Andhra Pradesh

                            sir i was booked the lumia 730 and Mavis350 on paytm 10days back(oct15), mavis 350 is delivered but lumia 730 was not shipped, i asked paytm service they said due to heavy rush your item not shipped wait for few more days but another item was delivered, they were cheating me actual delivery date is oct22 but still item not shipped, i have all the details so any body suggest me compliant against paytm
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            i m facing the same problem. my products shipping date was also 22nd october but they have not shipped it yet. nor they are refunding it. my email id is [protected]@gmail.com. contact me.
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                              N
                              nikhitasinghal60
                              from Lakhimpur, Uttar Pradesh
                              Oct 24, 2014
                              Resolved
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                              sir/madam, i ordered a samsung galaxy grand 2 on paytm.com on 17th october with all the money paid. they said that they will ship that on 22nd october and will be dilevered to me on 26th october. till date it is not shipped that is 24th october. after reading reviews i think that that do this with a lot of people. please help me as a paid a large amount of my order. please help me. i am very much worried. i have liest. ihave all the proofs with me. their customer care system is very poor. they dont reply to my e-mails and if they reply it is just that we will be in your help at the earliest. please help me. all my money is in danger.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                S
                                sharma.ashwani33
                                from Chandigarh, Chandigarh
                                Oct 24, 2014
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                                Resolved

                                Address: Chandigarh, Chandigarh

                                Dear Sir, I have paid my bill through Paytm on 22nd Oct, 14, but by mistake I have chosen option of prepaid instead of post paid and I have received message of "recharge successful" from Paytm instead of Bill paid and now bill was not paid. I have mailed the same issue to Paytm but till now I have not receive any mail or any other satisfactory action from paytm. I am sending my bank statement copy and screen shot of paytm payment confirmation page. Regards, Ashwani Sharma [protected] ORDER NO.[protected] OCT '14 5:06 PM 1 ITEM ORDER TOTAL Rs 750 Recharge of Airtel Mobile [protected] (Postpaid No.)
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                I have paid bill of Airtel No.-[protected], I have chossen option prepaid by mistake and amount is deducted from my account, but bill was not paid.This is the postpaid no and i have no message received from Airtel regarding paid my bill. Please refund my amount in paytm cash wallet so that I can pay my bill. Bank statement is attached. please find the enclosed attachment.
                                Regards,
                                Ashwani Sharma
                                +91-[protected]

                                Details are:-

                                Registered mobile number/e-mail ID - +91-[protected]/sharma.[protected]@gmail.com
                                Recharge value-750/-
                                Order Number[protected]
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                                  J
                                  J.A.S
                                  from Mumbai, Maharashtra
                                  Oct 24, 2014
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                                  Address: Pune, Maharashtra

                                  Rs 249 has been deducted from my bank of HDFC Bank account for 3G recharge of my Vodafone prepaid number [protected], but i have not received the balance in my Vodafone account. And even, I have not receive any order number for your side and the HDFC Bank transaction number is POS [protected]. Please recharge my 3G vodafone account as soon as possible.
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                                    jrkraj
                                    from Bengaluru, Karnataka
                                    Oct 24, 2014
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                                    Address: Hyderabad, Andhra Pradesh

                                    Dear Sir, I have done RS 100 recharge on 23.10.2014, I Have received confirmation SMS & email on my number but My recharge not done and I haven't received and SMS on the phone which I recharged, I have send 4 mails to your customer care but I havn't received any response from your side, please check and do the needful. Details : Recharged Phone Number : [protected] My user ID and Phone Number : [protected] Date : 23/10/2014 at 10.33 AM IST Raj
                                    Please NOTE my email ID : [protected]@gmail.com
                                    ORDER NUMBER :[protected]
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                                      sunil_hawk
                                      from Gurgaon, Haryana
                                      Oct 24, 2014
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                                      Address: Gurgaon, Haryana

                                      Hi team, I received a call from this number -[protected] and that person takes the details of the card and and he has deduct amount from my card 2020+1461+1690+999 = RS6170 This type of people you are hiring who takes the details of the card and do the online transaction and deduct the amount from the card
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                                        A
                                        Anshusaini
                                        Oct 24, 2014
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                                        Address: Rohtak, Haryana

                                        I buy loafers shoes and paytm give me wrong shoes and bill was correct and then i opened the box it was wrong shoes and i contact to paytm there is no response from paytm i tried many times but there is no response from paytm please help me
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