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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 964

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K
kapil09karma
from Ujjain, Madhya Pradesh
Oct 27, 2014
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Address: Indore, Madhya Pradesh

Hello, i have recharge on my mobile via paytm wallet amount . i received succeccfully recharge message from paytm but i did get balance on my mobile. and paytm did return my amount which i have paid. so this is very bed experience with paytm. i need justice - i want balance on my mobile or return money on my bank account . Thank you.
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    M
    mjpaneri
    from Govardhan, Uttar Pradesh
    Oct 27, 2014
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    Address: Valsad, Gujarat

    I have ordered to pay my airtel post paid bill the amount of rupees 1260/- has been deducted from my icici account but it was not successful my bill amount is still due kindly pay my bill or refund my money. Order no.[protected] Post paid mo. No. [protected] Pls do the correction and provied feedback otherwise i have to take strick and legal action towards the company.
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      J
      jrkraj
      from Bengaluru, Karnataka
      Oct 27, 2014
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh

      Dear Sir, I have done RS 100 recharge on 23.10.2014, I Have received confirmation SMS & email on my number but My recharge not done and I haven't received and SMS on the phone which I recharged, I have received email from paytm saying that it will resolve in 24 to 48 hours but still my complant not resolved. please check and do the needful. Details : Recharged Phone Number : [protected] My user ID and Phone Number : [protected] email ID : [protected]@gmail.com ORDER NUMBER :[protected]
      +1 photos
      Aug 14, 2020
      Complaint marked as Resolved 
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        L
        livelong92
        from Noida, Uttar Pradesh
        Oct 27, 2014
        Resolved
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        Resolved

        Address: New Delhi, Delhi

        Order Number: RCtkt Ticket #[protected] This month I paid bill of my Airtel postpaid number - [protected] by Paytm in following denominations Rs. 30, 30, 30, 30, 30, 50, 50, 50, 50, 50, 150. From which two payment of 30, 30 shows failed. Total payment goes from my paytm cash is Rs. 490 and shows (your order is successful) but payment received for my Airtel number as on 24th Oct is Rs.190 only! Payment of Rs 300 is still not received to service provider. I have cross checked but they said we have received only following denominations Rs. 30, 30, 30, 50, 50. It's been more than 4 days 96 hours and still no action has been taken. Where is the payment of Rs 300 ? It is still not received by service provider neither get refunded in my Paytm wallet. Now the issue is late payment charge. As last due date of my Airtel bill was 24th Oct 2014 which I had paid on 23rd via Paytm and it was showing successful as well. But payment was not received because of technical problem at your end. Even I still haven't received any further payment for number [protected] via Paytm. And now I have to pay bill with late payment of Rs. 100 (Extra) because of technical issue from your side. Please find the attachment of snapshot of bill for the same. It would be appreciable if I got refund with this late payment of Rs 100 as well in my Paytm Cash. For proof kindly find the attachments snapshot of bill and paytm confirm recharge snapshot which is not yet received by service provider!
        Aug 14, 2020
        Complaint marked as Resolved 
        Why paytm is doing this kind o[censored]nresponsive behaviour with clients! If it's not get resolve i would like to paste a copy of this complaint on other 100 blog pages within next 2 days.
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          N
          naveen24000
          from Gurgaon, Haryana
          Oct 26, 2014
          Resolved
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          Resolved

          Address: New Delhi, Delhi

          ORDER NO.[protected] OCT '14 10:42 AM 1 ITEMORDER TOTAL Rs 1380 Recharge of Dish TV DTH [protected] Price :Rs 1380 Qty :1 Sold By :DishTV Your order is successful Rs 1380 DTH120Success. Cashback of Rs 120 will be credited in your account within an hour. YOUR ORDER DETAILS Cart Total Promocode DTH120 Rs 1380 Order TotalRs 1380 YOUR PAYMENT DETAILS Payment of Rs. 1380 is received by Paytm! Paytm Cash Transaction No AE90E2C0F2712C37Rs 10 ICICI Bank CC Transaction No 031222 [protected][protected][protected] my name -naveen kumar [protected]@gmail.com
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear Naveen,

          Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

          Regards,
          Online Team
          Dish TV
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            R
            ramju
            from Nashik, Maharashtra
            Oct 26, 2014
            Resolved
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            Resolved

            Address: Nashik, Maharashtra

            i pay my of BSNL post paid Mobile [protected] Price :Rs 480 Processing but not pay plz refund my amt immediatly my mobile no.[protected] Paytm Cash Txn ID 66B34807647D1CD3 Order No :[protected] Transfer bank id no : [protected] Bank account no : [protected] Bank name : bank of india Please sir / medam I am Allready 2 time click so you plz 1 refund payment this
            +1 photos
            Aug 14, 2020
            Complaint marked as Resolved 
            I Was Yesterday Sent this Message But My Problem Not Solve
            Pls solve my problem and Refund My Amt 480/-


            i pay my of BSNL post paid Mobile [protected]

            Price :Rs 480

            Processing but not pay plz refund my amt immediatly my mobile no.[protected]
            Paytm Cash Txn ID 66B34807647D1CD3
            Order No :[protected]
            Transfer bank id no : [protected]
            Bank account no : [protected]
            Bank name : bank of india
            Please
            sir / medam
            I am Allready 2 time click so you plz 1 refund payment this

            Recharge Errar - Comment #2072935 - Image #0
            i pay my of BSNL post paid Mobile [protected]

            Price :Rs 480

            Processing but not pay plz refund my amt immediatly my mobile no.[protected]
            Paytm Cash Txn ID 66B34807647D1CD3
            Order No :[protected]
            Transfer bank id no : [protected]
            Bank account no : [protected]
            Bank name : bank of india
            Please
            sir / medam
            I am Allready 2 time click so you plz 1 refund payment this

            Recharge Errar - Comment #2076982 - Image #0
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              H
              hashia
              from Bellary, Karnataka
              Oct 26, 2014
              Resolved
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              Resolved

              Address: Bangalore, Karnataka

              er Total Rs 251 YOUR PAYMENT DETAILS Payment of Rs. 251 is received by Paytm! SBI NB Transaction No IG00CSQDF9 Rs 251 ORDER NO.[protected] Rs. 251 25 OCT '14 5:06 PM Recharge BSNL [protected] Qty : 1 Rs. 251 Your order is successful ORDER NO.[protected] Rs. 20 25 OCT '14 4:52 PM Recharge of BSNL Mobile [protected] Qty : 1 Rs. 20 Your order is successful ORDER NO.[protected] Rs. 251 25 OCT '14 4:49 PM You have not refunded Rs 542 the recharge of the above data card which has failed. Please refund immediately otherwise, legal proceedings will be initiated in the consumer courts and for fleecing the customers Rs 1 crore legal suit will be filed. Vijay [protected] Bill Payment BSNL [protected] Qty : 1 Rs. 251 We have refunded the amount to your Paytm wallet for your failed order · · ORDER NO.[protected] Rs. 251 · The following order Nos 25 OCT '14 4:49 PM · Bill Payment BSNL [protected] · Qty : 1 · Rs. 251 · We have refunded the amount to your Paytm wallet for your failed order © 2014 Microsoft Terms Privacy & cookies Developers English (United States)
              Aug 14, 2020
              Complaint marked as Resolved 
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                B
                biswajitguha8888
                from Mumbai, Maharashtra
                Oct 26, 2014
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                I have made the payment of INR 255.00 for 3g net pack under the tata docomo subscription yesterday night. Payment debited from my paytm account however recharge was not successfull on my number. Number on which i did the recharge : [protected] MY contact number : [protected] Regards, ... Biswajit Guha
                I do recharge 4 time but is not complet
                I do recharge 4 time but is not complet
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                  J
                  jk.jain87
                  from Delhi, Delhi
                  Oct 26, 2014
                  Resolved
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                  Resolved

                  Address: Jaipur, Rajasthan

                  I MADE A TRANSACTION WITH PAYTM FOR INALSA MAKE MIXER GRINDER ORDER NO. WAS[protected]. But item shipment was cancelled from your side. I MADE A PAYMENT OF Rs. 3729. Rs. 2984 via. PNB net banking transaction no. 42458976 And rs. 745 via PAYTM CASH WALLET. I HAVE GOT REFUND OF RS. 745 BUT RS. 2984 has not been refunded yet neither in cash wallet nor in account. It has been 7 day since payment and i am emailing to Paytm daily but emails are not being delivered to Paytm. This is quite harassing me. Paytm had replied for one email saying "your problem has been resolved" But still i am unattended. I request you to help me in this regard. Paytm has harassed me a lot. Regards Jitendra jain [protected]
                  +1 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    V
                    vikas544cse
                    from Visakhapatnam, Andhra Pradesh
                    Oct 26, 2014
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                    Address: Hyderabad, Andhra Pradesh

                    I have tried to recharge my mobile for 3 consecutive trys but money debited from my account, but recharge not received. In paytm site it is showing successful message, i have mail several times showing no recharge of any amount in my mobile, atleast they are not responding to several complaints. Worst experience and i got mail saying that "recharge successful and no need to mail again".
                    +1 photos
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                      D
                      dashmeet
                      from Gurgaon, Haryana
                      Oct 26, 2014
                      Resolved
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                      Resolved

                      i have made the payment of INR 111.00 for data card under the airtel subscription. Payment debited from my account however recharge was not successfull on my number. Number on which i did the recharge : [protected] MY contact number : [protected] Regards, Dashmeet singh
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        Arghya1990
                        from Nalhati, West Bengal
                        Oct 26, 2014
                        Resolved
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                        Resolved

                        Address: Birbhum, West Bengal

                        I Have Placed A Order On 29th August, After That I Just Want To Order A Different Product Instead Of It So I Consulted With The Customer Service Representative & They Said “I Would Like To Inform You That Product Has Already Been Shipped. Once Product Is Shipped It Can't Cancelled. In Case If You Want To Cancel Please Don't Accept The Product At Time Of Delivery. Once Product Will Back To Merchant, We Will Initiate The Refund.” I Didn’t Accept The Shipment As Suggested By Them (I Rejected The Shipment On 6th Of September) & Till Now They Haven’t Refunded My Money. I Have Consulted With Them Regarding This But Every Time They Are Saying That “Once The Product Will Reach To Us We Will Process Your Refund”, So My Question Is How Long It Takes To Reach The Consignment To Them?
                        +1 photos
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          J
                          jainchetan29
                          from Bengaluru, Karnataka
                          Oct 26, 2014
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                          Address: Bangalore, Karnataka

                          hello sir, I placed an order on 11 oct 2014, delivery date was 14 oct 2014. still products not received, order automatically cancelled by NCR on 22 oct 2014 but money received for only 1 product. order No.[protected] complaint ticket No's.[protected],[protected],[protected],[protected],[protected] wrote to you lot of time, i just get an nonsense common msg everytime in reply of my complaint. dont cheat people, do some hard work and try to earn money else close the company and sit at home that would be more better i think so. dont know why you people are harassing customers. Other online forum complaints page of you with almost same issues. http://www.consumercomplaints.in/paytm-b100340 http://www.mouthshut.com/webs.../PayTm-com-reviews[protected] below are the attachment file of total order, product delivered, product cancelled, refund of 1 cancelled product and error while refunding 2nd products amount. Help Me Please.
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                            S
                            satihs kumar
                            from Rajkot, Gujarat
                            Oct 26, 2014
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                            Address: Jamnagar, Gujarat

                            Respected Sir, I Satish kumar have recharged my mob.[protected] reliance cdma of top-up pack of Rs.60/- on 21 Oct 14 bt it was not get done, so i have done 2attempt and recharge successfully completed but 1attempt money was not yet refunded 2 my same ac. neither it was cr. to my cash wallet in paytm.
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                              kalai3894
                              from Delhi, Delhi
                              Oct 26, 2014
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                              Address: Sivaganga, Tamil Nadu

                              my order no is[protected] &[protected], I recharged my sun direct dish using paytm.I don't get my recharge amount, and i did get my Refund amount. U have to contact me and tell the proper reason for this issue.I registered my complain using 4share.com refer there, and i need my money back as soon as possible. .
                              +2 photos
                              Smart number recharge of 40rs at[protected] was done order no.[protected] please recharge my no. Or return the transacted money soon
                              My prepaid smart recharge was on processing please complete the process and recharge my number

                              recharge was not done - Comment #2124937 - Image #0
                              i have recharged 100 rs for this vodafone number [protected], amount is detected from my bank but still recharge not done.. Order number[protected]
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                                GuruPrasad62
                                from Chennai, Tamil Nadu
                                Oct 26, 2014
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh

                                I Placed order thro online website - Paytm Order[protected] accepted for micromax canvas elanza A121on 30.09.2014 & money transferred Rs: 8313 /= and Material received on 08.10.14, I checked the mobile was having 3 defects. As Per their advertisement the Product can be returned back within 10 days if any Problem. I Launched complaint thro their web site & Ticket No: Ticket #[protected]: Customer care Sachin mailed me on 09.10.14 and informed that the Pickup boy come & take back material and money will be refunded. I kept ready the material with the same Package, but till today (25.10.14) nobody has come to my Place & pick up the material. It is more than 25 days & 30 online complaint ticket no was given and 11 executives were replied from PayTm saying that the material will be taken back within 3 days & money will be refunded. Kindly arrange to refund my money and for the Past 25 days I was extremely affected mental torture by PayTm customer care / Grievances officer. Please do the needful to genuine customer and take appropriate action against this type of non ethics sellers like PayTm.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  akkizee
                                  Oct 25, 2014
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                                  Address: Jodhpur, Rajasthan

                                  Dear sir, My amount is debit by credit card for paytm cash wallet. But till 48 hours no amount received in my wallet & i send 6 email for company to solve my problem. Company send only one update msg your amount received within hour but no amount received till now. Pls solve my problem Id: [protected] [protected]@gmail.com Thanks Anita
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                                    nattamai
                                    from Gurgaon, Haryana
                                    Oct 25, 2014
                                    Resolved
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                                    Resolved

                                    Hai, I am N.R.Raman one of your register customer, past one year i am using your paytm mobile recharge. Very first time my recharge of Rs.115/- for my mobile [protected], till date so for not activated from 23-Oct-2014. I am using always Internet banking system thro' my bank account, bank transaction verification code is [protected]G00cmlyy6. I had lost more about the late activation, and i also refer to Airtel customer care today itself and lodged a complaint about this transaction.They refer immediately your transaction so for not done. Please do the needful and take action immediately. My registered contact mobile number [protected], My registered e-mail id's [protected]@gmail.com yours, N.R.RAMAN
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      pavansriwastawa
                                      from Patna, Bihar
                                      Oct 25, 2014
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                                      Address: Bhojpur, Bihar

                                      recharge amount rs.165 not credited with my bsnl mobile no [protected].i received massage regarding successful recharge from paytm and bsnl both ., but amount not credited in my account, the amount deducted from my bank also . date of recharge[protected] at 6.55.20 pm .pl.check and inform me what happened with my money.
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                                        NDias
                                        from Raia, Goa
                                        Oct 25, 2014
                                        Resolved
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                                        Resolved

                                        I have already written to [protected]@paytm.com but nobody seems to reply. My 5 recharges have been not completed correctly and I have not received any recharge, but the amount is deducted from my Paytm Cash Wallet. Please refund the amount back to my PayTm Cash Wallet as all the 5 recharges have not completed. Order Nos. are given below. Order No.: (All @ Rs.50 each) [protected] [protected] [protected] [protected] (@Rs.150 each) [protected] Total Amount to Be Refunded back to my Paytm Cash Wallet= (Rs.50 per recharge x 4 Failed Recharges) + (Rs.150 x 1 Failed Recharge) = Rs.350/-
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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