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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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1743
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PayTM Mobile Solutions reviews & complaints page 963

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A
Asamuel
from Chennai, Tamil Nadu
Oct 30, 2014
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Address: Chennai, Tamil Nadu

My ORDER NO.[protected], I have oreder this product on 18 th october and actual date of delivery is on 25th oct. Still i didnt get status of my product is "Item Packed and Awaiting Dispatch". I have mailed many times to paytm, not proper response and false promise on product delivery . Even no option to cancel the item.
Complaint marked as Resolved 
I checked with my friend and its in their office thing.Just now i got information and product is delivered but paytm we didn't get any MSG notification to mobile please look after in future
Oct 30, 2014
Updated by Asamuel
My ORDER NO.[protected], I have oreder this product on 18 th october and actual date of delivery is on 25th oct. Still, status of my product is "Item Packed and Awaiting Dispatch". I have mailed many times to paytm but not proper response. Even no option to cancel the item and get my money back
Same Problem here...
And they dont give about customer complaints.
Check their fb page.
Hey thx for ur response.
My order no: My ORDER NO.[protected], just shipped on 30 th October (after posting here) and displaying as delieverd on 1 st november in website.
I didn't get any msg about product as well as product is not delivered to me. Paytm, are you aware whether product is delivered. There is no details about courier name or awn number to track the product. Can you at least provide that details, so i myself can find whether delivered or just simply updated in website.
Paytm product ordered and still not shipped .Still packed and waiting for courier pickup.Why you are taking this much time.Order number [protected].
I have ordered for one item on 03-02-18 Order No.[protected]...
It need to deliver on 11th but after getting status "waiting courier pickup" it was not updated...I called to customer care many times but they gave false promise for product delivery.
After dispatch due date it was automatically cancelled by paytm... while really need that order..
Then I had to re-order same product on 07-02-18. Order No.[protected]
But things are going as previous...From yesterday onwards status is showing "waiting courier pickup"...
it is not updating. One of the worst experience with paytm courier partner..

Waiting my order
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    narendra kini
    from Bengaluru, Karnataka
    Oct 30, 2014
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    Address: Bangalore, Karnataka

    I ordered some product total amounting Rs 940 and used paytm cash Rs 759 Payment failed due to technical problem but paytm cash debited from paytm wallet Paytm cash is not refunded back to paytm wallet, Paytm Cash Transaction No 7ACB477243B86478 Paytm Order no[protected], pending refund amount : Rs. 759
    Aug 14, 2020
    Complaint marked as Resolved 
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      B
      bali.arun
      from Gurgaon, Haryana
      Oct 29, 2014
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      Address: Bangalore, Karnataka

      On 29th in evening i have recharged my mobile but still i didn't get amount in my account and transaction successful from my debit card, even i mailed to customer care but no response from Paytm. sp please give money back either proceed my recharge.
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        F
        farhan687000
        from Noida, Uttar Pradesh
        Oct 29, 2014
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        Address: Ahmedabad, Gujarat

        I have ordered earphone and powerbank through paytm before 17 days, and in 2 days they have shipped the item as their information shows. But still I didn't get my order. I have called to their courier service javas and they told me they didn't receive anything After that I have asked many times by email (cause no other contact option is available) to paytm but they are not replying properly, and right now I am fed up. I want my order or money as soon as possible. So, please help me. My paytm email id : [protected]@gmail.com for earphone: paytm order id : ORDER NO.[protected] AWB Number: UNIPAYP726818 Courier Company: Javas For powerbank: paytm order id : ORDER NO.[protected] AWB Number: UNIPAYP730223 Courier Company: Javas My Name : Farhan Chauhan Contact detail : [protected] email id : [protected]@gmail.com
        Aug 14, 2020
        Complaint marked as Resolved 
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          S
          ssombir
          Oct 29, 2014
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          I ordered a product on the 13th October, 2014 from paytm.com. It was supposed to be delivered by the 23rd October, 2014 in Howrah. I didn't received my product yet. I wrote several mails to paytm but they are not responding. I paid n advance for this product. Now I want to cancel this order and need my money back but there is no cancel button on paytm website or android app. Please look into this matter and take required action. Regards, Sombir Singh
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            Nandan hegde
            from Kolkata, West Bengal
            Oct 29, 2014
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            Address: Bangalore, Karnataka

            I purchased a bag worth Rs2000 which has 50% cash back. I got the bag it's not as good as shown in images. I didn't get cash back also. So I decided to return the product. But they are not taking back. Even after 8 follow ups I am not getting proper response from Paytm
            Aug 14, 2020
            Complaint marked as Resolved 
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              Naveen Birur
              from Bengaluru, Karnataka
              Oct 29, 2014
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              Address: Bangalore, Karnataka

              I had paid my BESCOM bill using paytm, the recharge of paytm bill was successfull and 500 Rupees amount is aslo diducted from my account. But when I check my BESCOM account bill was the same as earlier. There was no variation in my BESCOM account and the given time to pay the bill was exceeded. So again I had to pay the BESCOM bill. And I had mailed to [protected]@paytm.com, but there was no response. So I want the refund of the paid amount.
              im stuck with the same problem made a payment and now PAYTM is not willing to refund me my money i had to pay the BESCOM bill again through bill desk and my money is still stuck with PAYTM
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                S
                sudarshan s khandare
                from Chennai, Tamil Nadu
                Oct 29, 2014
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                Address: Thane, Maharashtra

                before 20 days i ordered hawkins induction frying pan of 1290 rs. but they sent me non induction base pan of rs 1145. when i complained them they are saying you courier back our product we will return your money and again buy your desired product so we will send you the same. in this process again 20 days will i loose and no guareenty whether they will send this time right product. so i suggested them that due to your fault i suffered lot so please send me my right product and take back your faulty one but they denied. so it become hectick for me. please help me out this problem. my order no is[protected] 1st snap is of box on which product code os written L-11 and 2nd snap is of order invoice on which product code is IL-11which i ordered.
                Aug 14, 2020
                Complaint marked as Resolved 
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                  V
                  venu mangla
                  from Delhi, Delhi
                  Oct 29, 2014
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                  Address: Ambala, Haryana

                  fraud It seems that paytm has allowed fraud companies like sandsshoppinghub and sandsinfosystem to fraud with people. On 19 Oct sandsshoppinghub told about laptop in diwali bonanza offer and deducted my Rs 28000 through Paytm and assured refund. But yhey didnot refund. INstead on 20 Oct they asked details of debit card for refund and again deducted Rs 17000. Now they are neither giving refund and nor responding. Please do the needful to refund my money. Hundreds of people are being fraud by this fraud company because of your neglegence SANDEEP MANGLA 1279, SECTOR-9 HUDA AMBALA CITY HARYANA [protected], [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    N
                    nukulsharma
                    from New Delhi, Delhi
                    Oct 29, 2014
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                    Address: New Delhi, Delhi

                    Hi PayTM, I've dropped several emails on [protected]@paytm.com, but got same readymade response stating that your money will be refunded in 24 hours. It is already 1 day since i made payment to MTNL which has not reached MTNL account. ANd now i've also incurred late payment charges. I need my money to get refunded ASAP, as it is highly frustrating to see such a bad service offered. I am attaching a screenshot of my order where is say money has reached PayTM but it is still in your queue. Please refund asap. Thanks, Nukul
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      A
                      aamir1000
                      from Raipur, Chhattisgarh
                      Oct 29, 2014
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                      Address: Bhopal, Madhya Pradesh

                      Total Rs.350/-ka bill payment kiya 6 parts me. (1) Rs.100 Baaki ke (5) Rs.50 Inme se koi ek Rs.50 wala airtel acc.me credit nhi hua hai pics send ki hai jisme order succesful hai sabhi me par ek airtel acc.me credit nhi hai baaki sab hai so plz update my airtel payment status clearly. THANK YOU
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        S
                        score90
                        from Kolkata, West Bengal
                        Oct 29, 2014
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                        Address: Kolkata, West Bengal

                        Dear Sir / Mam, I am a regular user of Paytm and I keep on recharging every 2-3 days. I had recharged on 26 th of October 2014, the amount has been deducted from my ICICI bank account and the transaction stated as successful yet no amount has been received by me in my mobile balance. I have mailed at [protected]@paytm.com yet no one replied. Kindly look into the matter on urgent basis. If such fraud continues then people like us who are Internet savy will definitely loose faith in it. At least try and arrange for some reply from their end.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          Shivshree Nilesh Bhosale
                          from Hyderabad, Telangana
                          Oct 28, 2014
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                          Address: Pune, Maharashtra

                          THEY COLLECT CASH AND USED IN THERE OWN BUSINESS WITHOUT INTEREST, THAT'S THE WAY THEY RUNNING BUSINESS. Don't harrassed by their stupid service. No doubt they can earn huge money out of interest by holding your money even for 1 day (the hole diwali they used my money) My Order no is[protected]. i ordered one mobile micromax canvas a350 i place order in 12th OCT 2014, the committed me your order will shipped in 19th OCT 2014, but they don't So i write to them, they mail me we don't have stock so we cannot shipped you. after few days(in (22 Oct 2014) they say due to heavy rush we cannot shipped your product.and most SURPRISING MOVEMENT TODAY(27OCT2014) THEY SEND ME ONE MAIL. We regret to inform you that the merchant SyberPlace.com has cancelled your order for Micromax Canvas Knight A350 (Black) due to unavoidable circumstances. We will work with the merchant to resolve such circumstances for future. NOW DIWALI OVER ALL SALES GONE OVER WHAT SHOULD I DO WITH THIS PAYTM CASH AND WHAT ABOUT THEY USED MY CASH FROM LAST 15 DAYS. now the return me Paytm cash which makes you bounded to them
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                            D
                            Dhirendradev
                            from Kolkata, West Bengal
                            Oct 28, 2014
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                            Address: Patna, Bihar

                            sir my order number is[protected] and it is placed on Order Accepted 10-OCT-2014 2:38 अपराह्न Shipped 14-OCT-2014 11:53 पूर्वाह्न Delivered 18-OCT-2014 11:53 पूर्वाह्न but not deliver on my address and my address is DHIRENDRA KUMAR, X.T.T.I ROAD DIGHA GHAT NEAR AKHAND JYOTI EYE HOSPITAL, X.T.T.I ROAD PRATHM KIRAN STORE DIGHA GHAT PATNA 800011, Patna, Bihar, India and I am not able to track my order due to some error occure
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                              M
                              Mohanraj E
                              from Madurai, Tamil Nadu
                              Oct 28, 2014
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                              Address: Chennai, Tamil Nadu

                              Sir I have a account in paytm through [protected] mobile no.. I had recharge for 108rs but amount was debited in my account... But recharge was unsucessfull... Past 3weeks before i had recharged but still now it was not credited.. So plz clear this problem as soon as possible...
                              Oct 28, 2014
                              Updated by Mohanraj E
                              Sir, Already i register the complaint. Some fake person called me and asking bank details.. What can i do sir?? Please take this complaint to higher authority and clear this as soon as possible...

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                                kisha11
                                from Bengaluru, Karnataka
                                Oct 28, 2014
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                                Address: Bangalore, Karnataka

                                Hi Team I ordered a Winter black colour Jacket (Order No: #[protected]. It is showing 518 Rs in the order and Shipping also free but Total it is showing as 567 Rs. Please check the attached screen shot for the same and do the needful. Thanks and Regards Ram Kishan.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  jimi john
                                  Oct 28, 2014
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  I had placed an order on 27/10/2014, 12.37pm, to recharge my mobile Internet pack. the transaction showed processing for a lot of time, deducted the money also, but then showed "Transaction Failed". This is the 3rd time that this incident has happened, where money is deducted from the account my recharge from Paytm was not received. 1st incident: Order no.[protected], Dated:[protected];3.51pm(mobile Internet recharge) 2nd incident: order no.[protected], Dated:[protected];10.59pm(Mobile talk time recharge) 3rd incident : Order No.[protected], Dated:[protected];12.37pm(mobile Internet recharge) Paytm has to provide all the above recharges with immediate effect, as money was deducted and paytm has not provided me the service.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    R
                                    RANJITKUMARNANDI
                                    Oct 28, 2014
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                                    Address: Balasore, Odisha

                                    Dear sir, Ref AWB no [protected] and my e-mail of 10th oct for blue dart SHIPMENT NOTRECEIVE TILL DATE . It was schedule to deliver on 04 oct 2014 by the paytm online and expected to deliver on 08 oct 2014 by Blue Dart but till 28 oct not delivey.On tracking it is at ccu bda warehouse. Kindly do the necessary step to get me shipment as soon as possible and inform me why it is getting late date of deliver to me. thanking you, RANJIT KUMAR NANDI CONSIGNEE
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                                      H
                                      Hemant Kumar Sahoo
                                      from Mumbai, Maharashtra
                                      Oct 28, 2014
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                                      Address: Thane, Maharashtra

                                      Dear sir, I had done two transaction through PayTM, Still pending and SMS came from you shortly payment will be refund. Details are as under. 1. Date (Value Date) Narration Ref. No. Debit Credit 23-Oct[protected]Oct-2014) TO TRANSFER INB Paytm Mobile Solution Pvt [protected]IG00CNSNA3 TRANSFER TO [protected] ONE97 COMMUNICATIONS P 200.00 2. 14-Sep[protected]Sep-2014) TO TRANSFER INB Paytm Mobile Solution Pvt [protected]IGZ5675068 TRANSFER TO [protected] ONE97 COMMUNICATIONS P 110.00 Please resolve this issues, otherwise I will take help form legal.
                                      Yet not resolved.
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                                        M
                                        Manish02
                                        from Mumbai, Maharashtra
                                        Oct 27, 2014
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                                        Address: Mumbai City, Maharashtra

                                        Respected Sir, I, Manish R Mishra had ordered a Philips hair Dryer amounting Rs. 695 and had already paid the full amount also. At the time of order they told that I'll receive the product by 15/10, but when I didn't got the product and mailed them then they dispatched the product on 16/10 and the estimated time of delivery was 20/10, but till date I have not received the product. Please help me in getting refund.
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