PayTM Mobile Solutions Complaints & Reviews

Dear Customer,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

This is to inform you that amount of Rs. 230 was refunded in your Paytm Cash account. I further checked and it looks like you've used this amount for a transaction on Paytm. The details of the transaction are mentioned below:

Order number:[protected]
Amount: Rs. 230
Date of transaction: 18 Dec'13
Recharged number: [protected]

We hope the details shared above are sufficient towards the resolution of this issue.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer
Care [protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

This is to inform you that amount of Rs. 2640 was refunded in your Paytm Cash account against Order Id[protected]. I further checked and it looks like you've used this amount for a transaction on Paytm. The details of the transaction are mentioned below:

Order number:[protected]
Amount: Rs. 250
Date of transaction: 31 Dec'13
Recharged number: [protected]

It is notable that you still have Rs. 2390 as your Paytm Cash balance in the form of a promocode. As soon as you log in to your account at www.paytm.com, it will be converted into wallet balance.

We hope the details shared above are sufficient towards the resolution of this issue.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer
Care [protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

This is to inform you that amount of Rs. 2640 was refunded in your Paytm Cash account. I further checked and it looks like you've used this amount for a transaction on Paytm. The details of the transaction are mentioned below:

Order number:[protected]
Amount: Rs. 250
Date of transaction: 31 Dec'13
Recharged number: [protected]

It is notable that you still have Rs. 2390 as your Paytm Cash balance. However, as of now, this balance is available in the form of a promocode. As soon as you log in to your account using website, it will be converted and credited into your wallet.

We hope the details shared above are sufficient towards the resolution of this issue.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer
Care [protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

This is to inform you that amount of Rs. 550 was refunded in your Paytm Cash account. I further checked and it looks like you've used this amount for a transaction on Paytm. The details of the transaction are mentioned below:

Order number:[protected]
Amount: Rs. 550
Date of transaction: 11 Dec'13
Recharged number: [protected]

We hope the details shared above are sufficient towards the resolution of this issue.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer
Care [protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have checked and got to know that it was a successful transaction against Order Id[protected] on our system. If you still have not received the benefit, you may confirm and claim the same from the operator with operator reference no. KO[protected].

Moreover, it indicates that that a sum another Rs. 100 was refunded in your Paytm Cash account. I further checked and it looks like you've used this amount for a transaction on Paytm. The details of the transaction are mentioned below:

Order number:[protected]
Amount: Rs. 50
Date of transaction: 09 Dec'13
Recharged number: [protected]

Order number:[protected]
Amount: Rs. 50
Date of transaction: 12 Dec'13
Recharged number: [protected]

We hope the details shared above are sufficient towards the resolution of this issue.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer
Care [protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

This is to inform you that amount of Rs. 139 was refunded in your Paytm Cash account against Order Id[protected]. I further checked and it looks like you've used this amount for a transaction on Paytm. The details of the transaction are mentioned below:

Order number:[protected]
Amount: Rs. 139
Date of transaction: 01 Dec'13
Recharged number: [protected]

It is notable that you are concerned for this transaction as well. We have confirmed from the operator and got to know that this recharge was successfully delivered to mobile no. [protected]. You may confirm the status of recharge from BSNL with reference # [protected].

We suggest you verify the mobile no. you wished to recharge and confirm that you have recharged a correct mobile no.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer
Care [protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

It indicate the transactions against Order Ids[protected] and[protected] got failed and later they were refunded back to your bank.

As per our records, we initiated the transfer of Rs. 216 to your bank account from our side as of 08.12.2013. We suggest you please verify your bank statement till the date.

In case of delay in receiving refund, you can check with your bank with refund reference numbers [protected] and [protected].

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

I had recharged Rs-68 to my AIRCEL MOBILE NO [protected] through IOB BANK debitcard using Paytm site and .I get message from paytm site that my account has not been recharged, my balance cut off from my bank account but my account does not recharged
My order no. is[protected]

Hi Mohanraj,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

This is to inform you that amount of Rs. 68 was refunded in your Paytm Cash account. I further checked and it looks like you've used this amount for a transaction on Paytm. The details of the transaction are mentioned below:

Order number:[protected]
Amount: Rs. 50
Date of transaction: 15 Mar'14
Recharged number: [protected]

It is notable that you still have Rs. 18 as your Paytm Cash balance.

We hope the details shared above are sufficient towards the resolution of this issue.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best wishes,
Paytm Customer Care

I have tried to recharge the prepaid mobile no.[protected] from the paytm.com for two times from my Bank of Maharashtra debit card but for the both times amount Rs.135 and Rs.135 debited from my account and neither the mobile is recharged nor the amount Rs.135 and Rs.135 credited in my account. so please credit the above said amount in my Bank account...


Thanking you

yours

(Sanjay kulkarni)

PFA - Orders summary webpage snapshot

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 500 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

We’ve checked and it shows up as a successful recharge on our system against Order Id[protected]. However, the mobile number that you have recharged is [protected] instead of [protected].

We understand it could have gone due to an accident. However, being a third party recharge website, we are not authorized to revert for any transaction once processed successfully. You may contact your operator to ask them to take appropriate action on this issue.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Thanks for the support and providing me the solutions. And One more thing, I am continuously sending mail to [protected]@paytm.com, but did not getting any reply from there.My email id is [protected]@gmail.com.

Dear Customer,

We are very sorry for the inconvenience caused to you.

Please this was happened due to some technical issues. We will make sure this will not happen in future.Hope your issue has been resolved.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

It indicates that two refund transactions for Rs. 2617 each to your bank account were initiated as of 10.10.2013. We suggest you check your bank statement to check your refund status.

If it is not reflecting in your bank statement till the date, you may inquire the same to your bank with refund reference ids [protected] and [protected]. In fact, the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Sir
my recharge on two mobile nos. were unsuccessful and ₹ 100 is debited from my account and yet not refunded. The failed recharge were done on
1. [protected]
2. [protected]
please take necessary steps as soon as possible

thank you
Vaibhav Chaturvedi

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the registered mobile number and the Paytm order number that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your payment. That’s our promise!

We have checked with the operator and they have confirmed that the payment has been successfully delivered. The reference number that we have received from the operator for your recharge transaction is MOXW[protected]. We request you to kindly contact BSNL Customer Care to confirm the status of your recharge.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your payment. That’s our promise!

We have checked with the operator and they have confirmed that the payment has been successfully delivered. The reference number that we have received from the operator for your recharge transaction is MOXW[protected]. We request you to kindly contact BSNL Customer Care to confirm the status of your recharge.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

My name is chelladurai I am judge at Tirupur I didn't talk to anybody but the amount was detected

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 250 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.
You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

I’m sorry that the payment for your mobile # [protected] did not happen. In fact our system received a delayed response from your bank’s online system stating the amount has been deducted from your account. As soon as I realized what had happened I initiated a transfer back to your bank account. I do feel awful about this terrible mix up as this is not acceptable by Paytm standards and we are working on fixing this.

I know you’ll be worried if you don’t see the amount in your bank account immediately, but don’t worry as it may take up to 21 days to reflect in your account.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

same day morning one person on behalf of paytm calling me and asking my bank account details to return my money. i think for return my money bank details not not need. May i know is it from your team .

Dear Customer,

We are very sorry to here your issue.

Please be informed that we do not asked for bank statement over a phone call. We would like you to share the contact no. from which you received this call.

In order to resolve this issue and to raise an investigation for the same, we require your bank statement since 28.09.2013 to till the date. Make sure, it must be in PDF format. You may send it us at [protected]@paytm.com.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

NOV 24, 2013 BY APPARAO. was paying my idea recharge Rs 50/- against no. of [protected] through SBH internet banking . Initially it show transactions declined. Few minutes later I got message from bank, cut off from my account Total Rs.50/-. So please take strong action against it.

Dear Customer,

We are very sorry for the inconvenience caused to you.

Please note that amount of Rs 50 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

yesterday I was paying tata photon data card recharge Rs 450/- against no:[protected] through internet banking . it show transactions failed. Few min later cut off from my account Total Rs.450/-. (this is happened second time for me, 3 months back same way Rs.850 deducted from account, but no refund)
So please take strong action against it.

Dear Sundhareswaren,

We regret for your inconvenience.

The transaction amount of Rs. 450 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com. You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear Sundhareswaren,

We have also confirmed that your last transaction of Rs. 850 was failed and the amount was refunded to your Paytm Cash account. Later, you used this amount in your further transactions on Paytm as follows:

Order number:[protected]
Amount: Rs. 450
Date of transaction: 08 Oct'13
Recharged number: [protected]

Order number:[protected]
Amount: Rs. 100
Date of transaction: 26 Oct'13
Recharged number: [protected]

Order number:[protected]
Amount: Rs. 450
Date of transaction: 20 Nov'13
Recharged number: [protected]

It is notable that you added Rs. 150 from your bank for the last transaction.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer
Care [protected]@paytm.com

i was trying to add 50RS in my paytm wallet by bank of baroda net banking the amount debited from my account but i didn't get 50RS in paytm wallet

i also mailed to Paytm Customer Care from the paytm web site but my problem is NOT resolved

i didn't get ANY answer from them

and i didn't get my 50RS anywhere NEITHER at my paytm wallet NOR in my bank account

below is mentioned bank of baroda net banking receipt LINK

http://lookpic.com/O/i2/777/kUUaPk.png

So please take VERY strong action against it.

yestarday i was buying an item at ebay.in and the payment through my paytm account. though the transaction was not failed but the Rs.199 was debited from my bank account and till it is not refunded.now what i have to do?? i also mailed but nobody replied

Dear Sir,

I was transferred amount in emitra Rs 18000/- through corporation bank net banking . Initially it show transactions was unsuccessful . Few minutes later I got message from bank that both times cut off from my account Total Rs. 18004.58/-. So please take strong action against it.

Rajkumar Shrin gi
[protected]
[protected]@gmail.com

Dear Sir,

I was transferred amount in emitra Rs 55000/- through corporation bank net banking . Initially it show transactions was unsuccessful . Few minutes later I got message from bank that both times cut off from my account Total Rs. 18004.58/-. So please take strong action against it.

Rajkumar Shrin gi
[protected]
[protected]@gmail.com

Dear Sir,

I was transferred amount in emitra account Rs 180004.58/- through corporation bank net banking . Initially it show transactions was unsuccessful . Few minutes later I got message from bank that times cut off from my account Total Rs. 18004.58/-. So please take strong action against it.

Rajkumar Shrin gi
[protected]
[protected]@gmail.com

i payed my bill on order no.:[protected] as on 11/3/2016 but its not filled yet.!!
my electricity service no is.:[protected]DINESHBHAI BHURABHAI PUROHIT)
For more information I added a photograph.

Amount debited from my account but failed to recharge my mobile [protected] order no. [protected] do the needful

Amount debited from my account but failed to recharge my mobile [protected] order no. [protected] do the needful

Paytm — recharge not yet got

This is Janhabi here, I have not yet received my mobile recharge of Rs. 100 in my number [protected]. My transaction ID is [protected]. Please get it done.

samsung e7 mobil purches

I am purches samsung e7 29.03.2015 Paytm sceem not receivavl 500 per mount Sceem 6 mount

mode has changed

i need my amount back

sir i have paid an electricity bill . initially payment has decline but bank deducted same balance from my account so what can i do for refund my money.

Money not refunded to paytm wallet for unsuccessful transaction

Money (RS.197) not refunded to paytm wallet for unsuccessful transaction

bill payment unsuccessful

yesterday i paid a bill of my postpaid no.[protected] of rs.50 through voucher code: WECAAAFJMYOSBMM and my order no. is[protected] and the order was still shown in process, so plz take action for this asap.

not gaving 1087 rupees refund

I paid my electricity bill through paytm app, they received my payment of worth 1087 rupees . But my order is being in queued.they. Dont gaves me a refund. And they cut my payment through bank account.

Hello sir,
i recharged my Vodafone mobile number Rs 50/- and again Rs 50/- two time back to back against no. of [protected] through Axis Internet Banking i did not get OTP and later I got message from bank that both times cut off from my account. Total Rs. 100/-. Till now i do not get back my account balance.

So please take action against it.

Airtel DTH recharge not done.

HI sir & madam . I recharged my airtel DTH ID:[protected], 200 rupees, but balance not coming.so please requested rectifaid the my problem.

delay in delivery

My phone number is [protected] I have order a wallet and it should be delivered on 5 octuber and till now it is not shipped yet.

Recharge not done Amount not Refunded

Hello.I have made a recharge of rs 50 with Paytm for my Mobile of airtel network.Payment has been deducted from my account but the status they are showing is UNDER PROCESSING.I have sent many mails to Paytm but till now the status is same.

invalid plan order no 642935981

We have recharge of rs 127 as per plan

TATA SKY RECHARGE

I'M RECHARGE MY TATA SKY RS 510 & ORDER NO[protected]. THAT RECHARGE IS SHOW SECCSESSFUL ON YOUR WEDSITE BUT MY TATA SKY IS NOT RECHARGE, SO I REQUEST YOU PLZ RECHARGE MY TATA SKY RS 510.

paytm you dont help on failed transactions. when we do transaction through paytm and if the trasaction fails at your end and bank debited money. then what should be done...

Yesterday I was making my water bill payment ..The transaction was failed and the amount also deduct from my account...I speak to HDFC customer care and they are saying that the transaction done successfully but when I check my bill status its still showing unpaid... I don't understand why I don't get a satisfactory answer from your side.
My Order Id: [protected]
Ticket no: 10099251
My contact no is [protected]

Hello Sir,

I was transfer 5000 Rs to my friend account([protected]) on dated 17th Nov'2016 but transfer still pending and status showing pending, last 5 days i sent 5 mail about this issue and i was call 40 to 50 times on help line number but any call not connected to customer Care and not getting any response from your side.

Refer following details:

1. Mobile number/e-mail ID: Arjun.[protected]@gmail.com, [protected]
2. Recharge value: Transfer 5000Rs
3. Wallet Order ID:[protected].

Please Cancelled my transaction and refund or transfer to my friend account.

Thanks,
Arjun Yadav

sir i have paid an electricity bill . initially payment has decline but bank deducted same balance from my account so what can i do for refund my money amounting to Rs. 2260. It has happened on 29.11.2016. Bank Details are given below...

29/11/2016  PURCHASE AT PAYTM 12:33:12/13846  INR  2, 260.00  266, 231.40 

Hi,

I am deepti I had done the transaction of electricity bill on 30th of 700 s through Paytm but the transaction failed and teh amount deducted from my bank ICICI and till present it is not credited.

Continuously sending mail to [protected]@paytm.com but not received any response.

Pls help and ned my money back.

Udaybhan
[protected]

sir i have paid an electricity bill . initially payment has decline but bank deducted same balance from my account so what can i do for refund my money.
plz back my amount
7 days before

Hi, on 8 th Dec 2016 rs4000 shows status successfully transferred however I have not received the money in my bank account nor a refund on my paytm account. I have registered 5 complaint however just received an automated response from paytm. I need to know where did my money go. Pls assist.

when i was trying to send money to some other bank amount rs 10000 it showed me limit has been reached
so i tried to send bank that wallet amount to my own account back as i did that it got struck and showed transaction pending for two days and when i checked yesterday its showing transaction sucess but still i din reach amount in bank what showed i do

Mera 1000rs refund nhi aya abhi tk bank a/c me.

Dear sir,
I have inform to you last day i was order a puma wallet . money was deducated but order fail. Balance doest update 24 late .
My paytm no. Is [protected] .
Kindly look the matter .
Regards
Arbaj khan

i try to add money Rs.1000 on my paytm wallet on 24 of December 2016 10:20pm and the payment fail but the money deducted from my bank account and the order no is [protected]. again 10:23pm another Rs.1000 i try again the order no [protected] the payment fail again but the money deducted again the total money deducted is Rs.2000. i file a complain from my paytm account but there is no response i send and email no response is there anyone can help me for this case.

name : jyoti khanal
contcat +[protected]
[protected]@gmail.com

I recharge Vodafone no is .+[protected] bank was deducted my money its almost 19 days Paytm said that your money was not reached but bank my money was deducted I recharged on 14 Dec 7:48 pm and its money was rs 251

I recharge Vodafone no is .+[protected] bank was deducted my money its almost 19 days Paytm said that your money was not reached but bank my money was deducted I recharged on 14 Dec 7:48 pm and its money was rs 251

Amount debited from my account but failed to add money to paytm wallet

hi,

i made a purchase with order no. [protected], the money got deducted from my bank but paytm shows payment failed. I tried to search for the customer care no. but could not find any to talk but it was ivr where there is no option to state payment failed while shopping. i wrote a mail to paytm but the response was that the money will get returned in my bank in 7 days. i spoke to my bank and got to know that the money has been credited to paytm and the same cant be credited back to bank until paytm confirms. now i am in trouble as i am not able to get in touch with customer care. i am being impatient as the amount is big. please help

I ordered a product with order no [protected]. But the order failed but the amount was deducted from my bank account when and where can i expect my refund ?
In wallet or bank account

sir,
I have recharged my mobile [protected] with 220rupees from andhra bank atm debit card but transaction failed but money debited from account.so i contacted my bank for knowing reason of this issue but they said there is no problem with them .contact PAYTM to resolve your issue.please take at this
ORDER NO [protected]

sir,
I have recharged my mobile [protected] with 220rupees from andhra bank atm debit card but transaction failed but money debited from account.so i contacted my bank for knowing reason of this issue but they said there is no problem with them .contact PAYTM to resolve your issue.please take a look at this
ORDER NO [protected]

I installed my paytm to use to buy some important goods for urgent purpose. I tried to add INR 1000 to my paytm account. After filling all detail correctly my transaction failed. Few second later i got sms from my bank that 1000 rupees has been deducted from account. I tried to book ticket for refund . Booked complain on paytm app . Its has been 2 days no reply from paytm nor any refund or addition to paytm balance. How can i trust a brand which make fool out of me in emergency. Really disappointed. Its better to use card then using paytm.

In my Paytm wallet I reacharged Jio plan 303 and in passbook it shows successful and I didn't get any message from Jio then I called to Jio customer service they replied, 303 plan was not activated so please give me suggestions...

I recharged for ₹402 for jio the amount was deducted from my paytm wallet but recharge is not done.
Transaction Id: [protected]
The amount is still now not refunded after more than 48 hrs.
There was no reply even after sending a request from paytm. Please refund as soon as possible.

On 26/01/2017, I was adding money to my paytm wallet against order no. [protected] and order no. [protected] through Yavatmal District Central Cooperative bank debit card. initially I was adding Rs. 10000/- however transaction was failed, so I repeat the process again then two times transaction was failed for adding money but money for those two transaction Rs. 20000/- was deducted from my bank account. I contact with paytm support and I got email that it will return between 7-14 days. Now its being 26 days I didn't refund money. So please do something against it.

I paid for Electricity bill through PAY TM app as My order No [protected] on date 30/07/2017 at 8.37AM and bill transaction is showing failed but amount deducted.

So please take VERY strong action against it.

I have done recharge of rs. 41 on my no. [protected]. Amount deducted from my paytm wallet but recharge failed. I did not get my money back. What should i do?

I was tranferring amount from idbi bank to paytm against no. of [protected] through idbi bank debit card . Initially it show transactions declined and I was trying two times . Few minutes later I got message from bank that both times cut off from my account Total Rs. 10k. it is so disspointing. So please take strong action against it. i would appreciate if you do it quickly .

Today when I was ordering pizza from dominos and I used pay tm as payment method. Amount of 173 was deducted from my paytm account but did not receive the store . I want refund. Please look upto the matter

I transferred 4500 rs. From my paytm wallet to bank acc.
Later i got msg pending msg from paytm..but amount was deducted from wallet ..
But its not showing in my acc.
Plz help i want my money back.

Hello Sir, this is Sayan Bhowmick, a fellow user of PayTm, a/c no- [protected].
Today, around 8.38 pm, I sent ₹500 using PayTm BHIM UPI money transfer facility to one of my friend, named Rupkumar Biswas, on his UPI id - [protected]@ybl. I was facing some network issue then, & while checking the data connection settings, suddenly the data connection got disconnected by mistake while the transaction process was still processing. After re enabling the data connection, I found that the money has been deducted from my PayTm savings account, but unfortunately the receiver didn't receive the money. Also, I didn't get any confirmation message or any kind of messages on my PayTm linked mobile number regarding the payment process.
So, in this scenario, kindly help this poor guy to get back the money which the receiver didn't get, but got deducted from my account.
Thanks in advance.

Warm regards,
Sayan Bhowmick.

today i booked a railway ticket on irctc but the ticket did not booked and my payment deducted from my paytm wallet. so please refund my money fast

Dear Paytm authority
i have transfered Rs 100 on 10/05/2018. but the transaction got failed according to paytm, where as my bank account got debited for Rs.100 . paytm has not provided any option to claim for the failed transaction amount, I called customer care phone received computer tone asking 4 digit pin, I dont know what 4 digit pin code it is.
I request authority to solve this issue to credit my Rs 100 back.

thanks & regards
Asif khan
asi[censored]gmail.con / alt tel no [protected]

I am paying my friends paytm Rs4500 and server is slow and transaction was not complete and cancel then Amount was Debited from my account.what can i do for Refund my money?

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have checked with the operator and they have confirmed that the recharge has been successfully delivered. The reference number that we have received from the operator for your recharge transaction is [protected]. We request you to kindly contact Tata Photon Plus Customer Care to confirm the status of your recharge.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

WHAT THA????
Hello, Customer! Did u receive the recharge?

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have checked your Order history on www.paytm.com. We request you to send us the bank statement in order to resolve this issue as early as possible.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We are sorry to hear this.We can not furnish you beneficiary details unless and until it is requested by your bank or any other cyber cell agency. We recommend you to contact your bank or any other cyber cell agency.

Till then we appreciate your patience.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Hi Paytm

I have sent couple of mails to [protected]@paytm.com. No proper response .

(ticket #[protected]ticket #[protected]ticket #[protected]

My bank says only the merchant can provide the refund .

I have provided all trace numbers that the bank has provided to paytm no proper response yet.

Regards
Mohamed Fahim K

Dear Customer,

We are very sorry to read your issue here.

As informed earlier, We can not furnish you beneficiary details unless and until it is requested by your bank or any other cyber cell agency. You are requested to contact your bank or any other cyber cell agency regarding the same.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com