| Address: Kolkata, West Bengal |
I have recharged my mob [protected] through www.paytm.com with rs 222 with Paytm order no:[protected] but till now I have not received this recharge yet.I have launched so many complaints with reference no Ticket #[protected],[protected],[protected],[protected],[protected],[protected],[protec...⇄ and each and every time they are saying that it will be resolved with 72 hrs.One person from paytm.com named Rachit has mailed me up and said that it will be added in my acc but there is no addition.rs 222 has already been deducated from my bank acc.Please help me.
Aug 13, 2020
Complaint marked as Resolved
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It indicate the transaction against Order Id[protected] got failed and later it was refunded back to your bank.
As per our records, we initiated the transfer of Rs. 251 to your bank account from our side as of 30.10.2013. We suggest you please verify your bank statement till the date.
In case of delay in receiving refund, you can check with your bank with refund reference number CA0907211CC8C132.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com