[Resolved]  Paytm Mobile Solutions — Bank transfer pending amount

Address:New Delhi, Delhi, 110092

I made a bank transfer of amount 3000rs from dena bank debit card to a icici bank account but the amount is not reflected to my bank account. The status is showing pending. Why does it happen, if the amount was not trasferred then it should be back on my paytm wallet but there also its not credited. Where the amount is stuck please go through the matter and let me know.
I am not getting any reply from paytm care while i have send 2-3 mails regarding the issue but they have only raised the ticket number, i didn't got any assistance.
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Aug 6, 2021
Complaint marked as Resolved 
Dec 15, 2016
sherebanu's response
I m not able to transfer money through Paytm in paytm user wallet need to do emergency please help me out soon as possible

Complaint comments 

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Hello Gurung,

Even same problem for me too. I transfered to bank but amount is not reflecting into my bank account neither paytm wallet. I don't know where the money got stuck, even they are not responding to the mails which was sent. Please let me know any other ways to contact them.

contact me on [protected]
Twice the amount is detucted from account and recharge is not happens please respond sir it will be long time and i am still not get my refund .

I m Paytm user I like it but very disappointed that wen I need moneyto pay in ememergency at that moment only PAYTM has been stopped n Monet transfer is not happening please solve my problem as soon as possible

Dear Madam, (Shivani Gurung)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3rvz0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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